[Bug 12484] New: Photoshop CS2: freezes when trying to save for web
http://bugs.winehq.org/show_bug.cgi?id=12484 Summary: Photoshop CS2: freezes when trying to save for web Product: Wine Version: unspecified Platform: Other OS/Version: other Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: fangzhang2008(a)gmail.com Created an attachment (id=12045) --> (http://bugs.winehq.org/attachment.cgi?id=12045) log of when the freeze happens When I try to use the save for web option in Photoshop CS2 it freezes and i have to kill it. I can see the save for web screen, but then it freezes. I can't click anywhere on the virtual desktop and I have to kill it. I'm running Wine 0.9.59 on PCLinuxOS. I built wine from source and installed Photoshop CS2 as instructed on Winehq's appdb. Only thing I changed was that I also copy pasted all my fonts from windows into my fonts folder in drive_c. I am also able to reproduce this bug in the latest version of sidux using 0.9.59. I tried running Photoshop.exe using right click and open with wine and also wine "C:\Program Files\Adobe\Adobe Photoshop CS2\Photoshop.exe" from terminal Both times it freezes when I save for web. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 Fang <fangzhang2008(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- OS/Version|other |Linux Platform|Other |PC -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dank(a)kegel.com --- Comment #1 from Dan Kegel <dank(a)kegel.com> 2008-04-15 23:07:01 --- I can't reproduce this here; it works for me. (If I could reproduce it, I'd run with +relay and create a log file, and try to see if there's anything suspicious.) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #2 from Dmitry Timoshkov <dmitry(a)codeweavers.com> 2008-04-15 23:16:33 --- +relay,+seh,+tid is better, and please don't forget to compress with 'bzip2 -9' before attaching the log. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 Dmitry Timoshkov <dmitry(a)codeweavers.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |0.9.59. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #3 from Fang <fangzhang2008(a)gmail.com> 2008-04-17 15:21:24 --- (In reply to comment #2)
+relay,+seh,+tid is better, and please don't forget to compress with 'bzip2 -9' before attaching the log.
do that in console? I dont know much about wine sorry. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #4 from Fang <fangzhang2008(a)gmail.com> 2008-04-18 13:26:44 --- (In reply to comment #1)
I can't reproduce this here; it works for me.
(If I could reproduce it, I'd run with +relay and create a log file, and try to see if there's anything suspicious.)
you know what screw it... what distro are you on? i'll just hop to that one... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #5 from Dan Kegel <dank(a)kegel.com> 2008-04-18 14:13:29 --- I'm on Ubuntu Gutsy. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #6 from Oliver Heard <oliverheard(a)ph33r.me.uk> 2008-04-20 16:34:24 --- I don't have this problem with 0.9.58 or 0.9.60 on Fedora 8, just so you know. Also there is a bug causing some windows (like message boxes) to appear behind others when they shouldn't, this can give the effect that Photoshop is crashing. Try moving the windows around if possible to see if this is the problem. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 John Anderson <MrAnderson(a)lavabit.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |MrAnderson(a)lavabit.com --- Comment #7 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-09 16:28:12 --- I have a problem similar to this that may be related. When I try to save for web the dialogue box that should come up does not. I am running Ubuntu 8.04 with the latest wine installed (rc4 I think). Other than this the program runs fine barring a few minor niggles. among which, when you minimize photoshop the tool bars stay up, floating over the desktop. also when you minimize the picture you are working on it will disappear and if you full screen it then it actually goes full screen - on top of the rest of photoshop, stopping you from being able to use the program. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #8 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-14 07:37:52 --- Created an attachment (id=13998) --> (http://bugs.winehq.org/attachment.cgi?id=13998) Log of me making bugs happen during the use of photoshop CS2 This log has me minimise the whole of photoshop and have the tools and floating menus stay up, it has me full-screen the currently worked on picture where it covers the whole program rather than be constrained to the photoshop workspace like it should and it has me try to save for web where the dialogue fails to come up. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #9 from Dan Kegel <dank(a)kegel.com> 2008-06-14 09:49:19 --- Sorry, that's not very helpful as is. Please try it again, but don't do anything but trigger the hang. i.e. do New Image, then Save For Web. Once you've figured out the absolute shortest, quickest way to demonstrate the hang, start photoshop with WINEDEBUG=+relay,+seh,+tid wine photoshop > log.txt 2>&1 bzip2 log.txt and attach the resulting file log.txt.bz2. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #10 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-15 06:53:21 --- Created an attachment (id=14051) --> (http://bugs.winehq.org/attachment.cgi?id=14051) CS2 save for web not working attached log has me start the program, open a new blank document and try and save for web before closing the program again. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #11 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-15 07:16:02 --- Created an attachment (id=14052) --> (http://bugs.winehq.org/attachment.cgi?id=14052) log with comments on when thing happened I thought that me including comments on when things happened would be helpful in isolating the problem. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #12 from Dan Kegel <dank(a)kegel.com> 2008-06-15 07:41:08 --- Thanks, but that log doesn't have the traces that we need enabled. Please set the WINEDEBUG variable for the session, e.g. WINEDEBUG=+relay,+seh,+tid wine photoshop > log.txt 2>&1 The result should be absolutely huge, maybe megabytes. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #13 from Dan Kegel <dank(a)kegel.com> 2008-06-15 07:52:13 --- Sure, but we really need the traces. Are you having trouble following my directions? If so, say where, and I'll give more details. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #14 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-15 08:50:15 --- (In reply to comment #12)
Thanks, but that log doesn't have the traces that we need enabled. Please set the WINEDEBUG variable for the session, e.g. WINEDEBUG=+relay,+seh,+tid wine photoshop > log.txt 2>&1 The result should be absolutely huge, maybe megabytes.
Well I enter $ wine "path to photoshop" WINEDEBUG=+relay,+seh,+tid wine photoshop > log.txt 2>&1 into the terminal and that text file is what comes out after I do everything that needs done so obviously I'm doing something wrong. could you tell me _exactly_ what I need to do in terms of terminal input and the like to get the required result? thanks. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #15 from Dan Kegel <dank(a)kegel.com> 2008-06-15 08:56:42 --- You got it backwards... it's not wine "path to photoshop" WINEDEBUG=+relay,+seh,+tid wine photoshop > log.txt 2>&1 but rather WINEDEBUG=+relay,+seh,+tid wine "path to photoshop.exe" > log.txt 2>&1 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #16 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-15 09:04:22 --- (In reply to comment #15)
You got it backwards... it's not
wine "path to photoshop" WINEDEBUG=+relay,+seh,+tid wine photoshop > log.txt 2>&1
but rather
WINEDEBUG=+relay,+seh,+tid wine "path to photoshop.exe" > log.txt 2>&1
Yeah, I worked that out afterwards. I was being an idiot. however now when I enter the path to the photoshop executable it wont run. I enter $ WINEDEBUG=+relay,+seh,+tid wine "/home/john/.wine/drive_c/Program Files/Abobe/Abobe Photoshop CS2/Photoshop.exe" > log.txt 2>&1 What's wrong? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #17 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-15 11:13:43 --- (In reply to comment #16)
(In reply to comment #15)
You got it backwards... it's not
wine "path to photoshop" WINEDEBUG=+relay,+seh,+tid wine photoshop > log.txt 2>&1
but rather
WINEDEBUG=+relay,+seh,+tid wine "path to photoshop.exe" > log.txt 2>&1
Yeah, I worked that out afterwards. I was being an idiot. however now when I enter the path to the photoshop executable it wont run.
I enter $ WINEDEBUG=+relay,+seh,+tid wine "/home/john/.wine/drive_c/Program Files/Abobe/Abobe Photoshop CS2/Photoshop.exe" > log.txt 2>&1
What's wrong?
Sorted it out and managed to get it working. spat out a file that is almost 6 GigaBytes (!) in size. Currently in the process of compressing it but it looks like it could take all night at this rate. Will upload it once it finishes. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #18 from Dan Kegel <dank(a)kegel.com> 2008-06-15 11:50:28 --- 6 gigabytes is a bit too big to send, even compressed :-) bzip2 can't handle such large files easily, better to try rzip. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #19 from John Anderson <MrAnderson(a)lavabit.com> 2008-06-15 13:18:48 --- (In reply to comment #18)
6 gigabytes is a bit too big to send, even compressed :-)
bzip2 can't handle such large files easily, better to try rzip.
http://www.sendspace.com/file/qryyu2 Had to upload it to there as it was too big for this site. Still, 5.8GB to 10.4MB is quite a reduction. What I did: opened photoshop from the terminal waited for it to start closed the "welcome to photoshop" dialogue opened a new blank file tried to save for web closed the program Hope this is helpful and thanks for the effort. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 markus <markus(a)bytenirvana.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |markus(a)bytenirvana.de --- Comment #20 from markus <markus(a)bytenirvana.de> 2008-08-08 08:37:10 --- Photoshop doesn't crash for me, However nothing happens when I click "Save for Web" with wine 1.1.2. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 Nate Walker <kiwinewt(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kiwinewt(a)gmail.com --- Comment #21 from Nate Walker <kiwinewt(a)gmail.com> 2008-08-11 16:10:24 --- (In reply to comment #20)
Photoshop doesn't crash for me, However nothing happens when I click "Save for Web" with wine 1.1.2.
I also have the same issue, with the same version of wine. Would it be a case of setting some more DLLs to Native windows ones? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #22 from John Anderson <MrAnderson(a)lavabit.com> 2008-08-26 10:46:15 --- (In reply to comment #21)
(In reply to comment #20)
Photoshop doesn't crash for me, However nothing happens when I click "Save for Web" with wine 1.1.2.
I also have the same issue, with the same version of wine. Would it be a case of setting some more DLLs to Native windows ones?
After surfing around it seems that the "nothing happens when I try to save for web" problem seems to be common under Ubuntu. This suggests that it is a problem with that rather than a problem with wine. Still, it is something to look in to. On both sides. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 Arkadiusz Piekarz <piekarzarkadiusz(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |piekarzarkadiusz(a)gmail.com --- Comment #23 from Arkadiusz Piekarz <piekarzarkadiusz(a)gmail.com> 2008-08-30 08:11:02 --- Saving for web works perfectly fine for me. I have Ubuntu 8.04.1, Wine 1.1.3, Metacity, enabled window decorator to decorate windows in Wine (in winecfg). -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #24 from Austin English <austinenglish(a)gmail.com> 2009-03-10 14:55:10 --- Is this still an issue in current (1.1.16 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 --- Comment #25 from Arkadiusz Piekarz <piekarzarkadiusz(a)gmail.com> 2009-03-12 07:33:07 --- It works for me. I opened up PS CS2, created a new file, drew something, than saved it for web. It ran with no problems and when I checked the output file in Nautilus, it was alright. Ubuntu 8.10, Wine 1.1.16-367-gae1802d, Compiz enabled -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED CC| |kennybobs(a)o2.co.uk Resolution| |FIXED --- Comment #26 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-05-23 20:51:45 --- Reported fixed, no response from bug reporter in months. If still a problem, please reopen. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12484 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #27 from Alexandre Julliard <julliard(a)winehq.org> 2009-06-05 12:39:49 --- Closing bugs fixed in 1.1.23. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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