[Bug 16817] New: Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP
http://bugs.winehq.org/show_bug.cgi?id=16817 Summary: Digital Photo Professional: Cannot install version 3.5.1 of Canon's DPP Product: Wine Version: 1.1.12 Platform: PC URL: http://software.canon-europe.com/products/0010677.asp OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: jon.pawley+wine(a)gmail.com Installing version 3.5.1 of Canon's Digital Photo Professional (DPP) fails on Wine 1.1.12. I have tried two methods for installing this application. Firstly, I used the distribution disk ("Canon EOS Digital Solutions Disk ver. 19.0"), and secondly I tried using the "upgrader" package that is available from the following website: http://software.canon-europe.com/products/0010677.asp (Look for the item named "Digital Photo Professional Updater for Windows (3.5.1)"). Note that the "updater" includes the whole of the DPP application rather than a (partial) upgrade distribution. The installer checks for the presence of the following registry key, and if it is present, allows the installation to continue: HKLM/software/canon/DPP/ The installation follows the following process before failing: 1) Shows splash screen and asks for location (Asia/Oceania). I select Oceania. 2) License agreement shown. Click Yes. 3) Screen shows "Starting installation. Please wait" along with one progress bar. This increments until complete. 4) Screen changes to say, "Installing Digital Photo Professional" along with two progress bars. 5) Process fails at this point. The output on the terminal is attached. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #1 from Jon Pawley <jon.pawley+wine(a)gmail.com> 2009-01-06 02:09:14 --- Created an attachment (id=18515) --> (http://bugs.winehq.org/attachment.cgi?id=18515) Output from terminal while trying to install DPP 3.5.1 Output from terminal while trying to install DPP 3.5.1 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #2 from Jeff Zaroyko <jeffz(a)jeffz.name> 2009-01-06 04:20:18 --- This crash is a known bug in 1.1.12, can you upgrade to latest git and retest? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #3 from Jon Pawley <jon.pawley+wine(a)gmail.com> 2009-01-07 23:42:24 --- I have built Wine from the git repository, but still have a problem installing DPP. See the attached output on the terminal. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #4 from Jon Pawley <jon.pawley+wine(a)gmail.com> 2009-01-07 23:43:32 --- Created an attachment (id=18571) --> (http://bugs.winehq.org/attachment.cgi?id=18571) Output from terminal while trying to install DPP 3.5.1, after building Wine from git Output from terminal while trying to install DPP 3.5.1, after building Wine from git -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Carlo Pannucci <carlo.pannucci(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1 --- Comment #5 from Carlo Pannucci <carlo.pannucci(a)gmail.com> 2009-05-14 11:11:10 --- *** This bug has been confirmed by popular vote. *** -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #18571|application/octet-stream |text/plain mime type| | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Lukas Jirkovsky <l.jirkovsky(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |l.jirkovsky(a)gmail.com --- Comment #6 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2009-10-26 03:12:47 --- This is probably some strange race condition. It once completed successfully, several times it installed about a half of files and then it crashed but most of the time it crashes immediately. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #7 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2009-10-26 04:05:08 --- Created an attachment (id=24358) --> (http://bugs.winehq.org/attachment.cgi?id=24358) The end of log using WINEDEBUG=all -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Yuval Levy <winehq08(a)sfina.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winehq08(a)sfina.com --- Comment #8 from Yuval Levy <winehq08(a)sfina.com> 2009-10-30 08:30:21 --- confirm bugs when trying to update to DPP 3.7.2 (and 3.4.1 too) with Wine 1.1.26 and Ubuntu 9.10. I have on that machine DPP 1.6 and DPP 3.2 from previous install before upgrading Wine. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Gilles Gregoire <acgregoire(a)free.fr> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |acgregoire(a)free.fr --- Comment #9 from Gilles Gregoire <acgregoire(a)free.fr> 2009-11-18 11:33:50 --- confirm bug with DPP 3.7.2 updater on ubuntu 9.04 and wine 1.1.33 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer, patch -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 tudor <tudor.suciu(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tudor.suciu(a)gmail.com --- Comment #10 from tudor <tudor.suciu(a)gmail.com> 2009-11-23 06:18:05 --- i can confirm the bug with dpp 3.7.2 and wine 1.1.33 i have attached a log with winedebug=all dpp works with an installed one from windows(but only after failed attempt to install it with wine) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #11 from tudor <tudor.suciu(a)gmail.com> 2009-11-23 06:27:45 --- http://rapidshare.com/files/311034680/x.log.bz2.html MD5: 6ECB46E44CF2D66CE353E04E144F1BEF complete log, if needed i can re-post just the end as an attachement it's 6.5MB and ~1GB uncompressed -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords|patch | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 knizek(a)volny.cz changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |knizek(a)volny.cz --- Comment #12 from knizek(a)volny.cz 2010-05-23 09:50:13 --- I can confirm the same. dpp381en.exe wine-1.1.42 Ubuntu amd64 10.04 Lucid -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 chemacg(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |chemacg(a)gmail.com --- Comment #13 from chemacg(a)gmail.com 2010-06-20 14:46:22 --- Confirm with DPP 3.8.1 and wine 1.2-rc3 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #14 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2010-06-26 14:17:05 --- Confirming with DPP 3.8.1 and wine 1.2-rc5 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |pavel1r(a)gmail.com --- Comment #15 from Austin English <austinenglish(a)gmail.com> 2010-07-31 13:40:11 --- *** Bug 18584 has been marked as a duplicate of this bug. *** -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |24045 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #16 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2010-11-13 04:06:35 CST --- Still present in wine 1.3.7 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Peter McKenna <peter.mckenna(a)bitt.co.nz> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |peter.mckenna(a)bitt.co.nz --- Comment #17 from Peter McKenna <peter.mckenna(a)bitt.co.nz> 2011-08-20 02:09:10 CDT --- I recently purchased a Canon camera and it came with DPP v 3.10 on the disk. It fails to install in the same way others have described here. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 wineatic <test051102(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |test051102(a)hotmail.com -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dank(a)kegel.com --- Comment #18 from Dan Kegel <dank(a)kegel.com> 2012-06-03 14:31:11 CDT --- Still present in wine-1.5.5 with DPP393EN.exe. The installer crashes when it's about done, but starting the installed app fails with err:module:import_dll Library canonIHL.dll (which is needed by L"C:\\Program Files\\Canon\\Digital Photo Professional\\DPPEditor.exe") not found err:module:import_dll Library DPPDLL.dll (which is needed by L"C:\\Program Files\\Canon\\Digital Photo Professional\\DPPEditor.exe") not found and those two files are not present. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Yuval Levy <winehq08(a)sfina.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|winehq08(a)sfina.com | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #19 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2013-09-05 11:28:10 CDT --- Still present with wine 1.7.1 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #20 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2013-09-06 03:40:17 CDT --- The bug can be worked around by installing msxml3 using winetricks. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #21 from Austin English <austinenglish(a)gmail.com> 2013-09-06 13:00:33 CDT --- (In reply to comment #20)
The bug can be worked around by installing msxml3 using winetricks.
Could you please attach a log with +msxml,+tid (using builtin)? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |msxml3 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #22 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2013-09-07 06:36:44 CDT --- Created attachment 45895 --> http://bugs.winehq.org/attachment.cgi?id=45895 log created with +msxml,+tid Attached is log created with WINEDEBUG=+msxml,+tid -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #23 from Austin English <austinenglish(a)gmail.com> --- Is this still an issue in current (1.7.36 or newer) wine? If so, please attach terminal output. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #24 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> --- Created attachment 51030 --> https://bugs.winehq.org/attachment.cgi?id=51030 console output, dpp 3.14.47 on wine 1.7.38 It's still a problem with current wine. Attached is a terminal output obtained by running dppw3.14.47-updater.exe on wine 1.7.38 with WINEDEBUG=+msxml,+tid -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=16817 Sebastian Lackner <sebastian(a)fds-team.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sebastian(a)fds-team.de --- Comment #25 from Sebastian Lackner <sebastian(a)fds-team.de> --- Are you sure you attached the correct file? The attachment only contains garbage for me, or is it some kind of compressed format? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=16817 --- Comment #26 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> --- It's supposed to be a tar.gz archive. I don't know it has text/plain set, I'm sure I used auodetect when uploading the file. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=16817 Lukas Jirkovsky <l.jirkovsky(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #51030|0 |1 is obsolete| | --- Comment #27 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> --- Created attachment 51033 --> https://bugs.winehq.org/attachment.cgi?id=51033 console output, dpp 3.14.47 on wine 1.7.38, take 2 explicitly set the mimetype to x-compressed-tar -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=16817 Paul <winehq(a)eiderweb.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winehq(a)eiderweb.net --- Comment #28 from Paul <winehq(a)eiderweb.net> --- I had a similar problem trying to install v3.9.0.3. Tried using the msxml3 winetrick and tried installing as 32 bit instead of 64 bit, to no avail. Then I had a hunch and installed CameraWindow as well as DPP when running the full disk installer. Hey presto! it worked! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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