[Bug 39879] New: Microsoft Powerpoint 2013 fails to open because of lacking memory
https://bugs.winehq.org/show_bug.cgi?id=39879 Bug ID: 39879 Summary: Microsoft Powerpoint 2013 fails to open because of lacking memory Product: Wine Version: 1.6.2 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: n296869(a)rtrtr.com Distribution: --- Powerpoint crashes when showing startup window telling me there's is not enough memory (ram) or system resources to start powerpoint. Already edited VideoMemorySize in Direct3D. i7-4700MQ and 16gb ram, 2gb Vram should not be the problem. Would love to give you a crash report but I cannot find out how to open powerpoint via the console... Word and Excel 2013 start well and seem to work nicely... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 super_man(a)post.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |super_man(a)post.com --- Comment #1 from super_man(a)post.com --- Your wine version is too old. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #2 from Nikolay Sivov <bunglehead(a)gmail.com> --- Please attach full terminal output, described here http://wiki.winehq.org/FAQ#get_log. Also what is your wine version? It can't work in 1.6.2. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 whatbug <n296869(a)rtrtr.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|1.6.2 |1.8-rc3 --- Comment #3 from whatbug <n296869(a)rtrtr.com> --- Ok apparently playonlinux uses it's own wine version It is 1.8 rc3 this is what the termials tells me if i try to start it - i cannot find any usefull information [POL_Wine] Message: Running wine-1.8-rc3-staging POWERPNT.EXE (Working directory : /home/nico/.PlayOnLinux/wineprefix/Office2013/drive_c/Program Files/Microsoft Office/Office15) [POL_Wine] Message: Notice: PlayOnLinux deliberately disables winemenubuilder. See http://www.playonlinux.com/fr/page-26-Winemenubuilder.html [POL_Wine] Message: Wine return: 0 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 nekto <eugene.chemeritskiy(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |eugene.chemeritskiy(a)gmail.c | |om --- Comment #4 from nekto <eugene.chemeritskiy(a)gmail.com> --- Created attachment 53365 --> https://bugs.winehq.org/attachment.cgi?id=53365 logs collected before the error message appears -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #5 from nekto <eugene.chemeritskiy(a)gmail.com> --- Created attachment 53366 --> https://bugs.winehq.org/attachment.cgi?id=53366 logs collected after the error message appears -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #6 from nekto <eugene.chemeritskiy(a)gmail.com> --- I have the same problem with MS Office 2013. Both Word and Excel work as expected. But when I start PowerPoint, it shows a popup: "There's not enough memory or system resources to start PowerPoint." The message is the same in both wine 1.8-rc3 and wine 1.9-staging. I attach some debug logs for 1.9: - 'before_error.log' contains wine logs collected from the moment PowerPoint started till the moment it showed a message box with the error; - 'after_error.log' contains logs collected after the message box showed up, till the moment PowerPoint terminated. Please note, before PowerPoint shows the error message, it also shows a popup, which asks me to choose the launch mode (safe or usual), because of a crash in a previous launch. I have tried both options. It does not seem to change anything in regard to the error. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 bystrzak14(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bystrzak14(a)gmail.com --- Comment #7 from bystrzak14(a)gmail.com --- Created attachment 54311 --> https://bugs.winehq.org/attachment.cgi?id=54311 PP2013x32 Fedora 23 Wine Staging 1.9.7 Log generated after the first configuration and refusing reboot Trace form refusing reboot after first configuration of PowerPoint 2013 x32 Fedora 23 x64 Wine Staging 1.9.7 32bit -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #8 from bystrzak14(a)gmail.com --- Created attachment 54312 --> https://bugs.winehq.org/attachment.cgi?id=54312 PP2013x32 Fedora 23 Wine Staging 1.9.7 Log generated after running application Trace from application startup after first configuration before choosing safe mode Fedora 23 x64 Wine Staging 1.9.7 32bit -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #9 from bystrzak14(a)gmail.com --- Created attachment 54313 --> https://bugs.winehq.org/attachment.cgi?id=54313 PP2013x32 Fedora 23 Wine Staging 1.9.7 Log generated after running application in safe mode Trace from application after choosing safe mode Fedora 23 x64 Wine Staging 1.9.7 32bit -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #10 from bystrzak14(a)gmail.com --- I have exact the same problem with PowerPoint 2013 32bit. Both Word and Excel work fine. After running Power Point, first configuration starts. After that application crashes. Next start of application results in question whether run it in safe mode. I attached 3 logs from those startups. PowerPoint 2013 32bit Fedora 23 64bit wine-1.9.7 (Staging) 32bit -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #11 from Nikolay Sivov <bunglehead(a)gmail.com> --- Make sure to set riched20 to native,builtin (don't install native version manually) for any Office application you run and try again. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #12 from bystrzak14(a)gmail.com --- That worked for me! Thank you very much! While searching for how to change this I found some info about but regarding Office 2007. Here are listed versions of Power Point, but not older than 2010, and so far, for Office 2013, I found info about the installer only. That's why I didn't know that that library should be changed. https://appdb.winehq.org/objectManager.php?sClass=application&iId=13 Thanks a lot again! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #13 from Nikolay Sivov <bunglehead(a)gmail.com> --- Ok, so duplicate of 14980 then? Note that you should set riched20 to native,builtin for all Office applications, even if there's no much of visual difference at a first sight. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 --- Comment #14 from bystrzak14(a)gmail.com --- Looks like it. This setting solved my problem. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |00cpxxx(a)gmail.com, | |winetest(a)luukku.com --- Comment #15 from winetest(a)luukku.com --- Looks duplicate, 2 last comments. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 Bruno Jesus <00cpxxx(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution|--- |DUPLICATE Component|-unknown |ntdll --- Comment #16 from Bruno Jesus <00cpxxx(a)gmail.com> --- (In reply to Nikolay Sivov from comment #13)
Ok, so duplicate of 14980 then? Note that you should set riched20 to native,builtin for all Office applications, even if there's no much of visual difference at a first sight.
(In reply to bystrzak14 from comment #14)
Looks like it. This setting solved my problem.
Assuming duplicate. *** This bug has been marked as a duplicate of bug 14980 *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39879 Bruno Jesus <00cpxxx(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #17 from Bruno Jesus <00cpxxx(a)gmail.com> --- Closing duplicate bugs. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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