[Bug 37401] New: Brother's Keeper 7: crashes when being closed down.
https://bugs.winehq.org/show_bug.cgi?id=37401 Bug ID: 37401 Summary: Brother's Keeper 7: crashes when being closed down. Product: Wine Version: unspecified Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: Wathonian(a)gmail.com Distribution: --- Created attachment 49743 --> https://bugs.winehq.org/attachment.cgi?id=49743 Terminal Output Wine 1.7.28, Brother's Keeper 7.0.31 (wwww.bkwin.org/bksetup7E.EXE) Having entered data (First create a database then go to Add an entry, a name and date of birth will suffice), attempting to close the program will crash it. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #1 from Rosanne DiMesio <dimesio(a)earthlink.net> --- Please attach a plain text log. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |http://bkwin.org/bksetup7E. | |EXE -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #2 from Wathonian(a)gmail.com --- (In reply to Rosanne DiMesio from comment #1)
Please attach a plain text log.
Thank you for your reply. Please forgive my ignorance. A plain text log of what? How do I obtain it? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #3 from Rosanne DiMesio <dimesio(a)earthlink.net> --- http://wiki.winehq.org/FAQ#get_log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #4 from Wathonian(a)gmail.com --- (In reply to Rosanne DiMesio from comment #3)
When I attempted to follow your instructions and ran Brother's Keeper, then (forcibly) ended it, there was no terminal output and if log.txt is elsewhere, where is it? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #5 from Rosanne DiMesio <dimesio(a)earthlink.net> --- It should be in the directory you were in when you ran the command. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #6 from Wathonian(a)gmail.com --- (In reply to Rosanne DiMesio from comment #5)
It should be in the directory you were in when you ran the command.
Yes! I think I have now located said file and I will now attach it. NOTE: possibly duplicated! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #7 from Wathonian(a)gmail.com --- Could you possibly confirm receipt, please? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #8 from Rosanne DiMesio <dimesio(a)earthlink.net> --- You did not attach the log to the bug. If you had, you would see it listed above under Attachments. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #9 from Wathonian(a)gmail.com --- Created attachment 49794 --> https://bugs.winehq.org/attachment.cgi?id=49794 Plain text as requested -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #10 from Rosanne DiMesio <dimesio(a)earthlink.net> --- There's no crash in that log. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #11 from Wathonian(a)gmail.com --- Created attachment 49800 --> https://bugs.winehq.org/attachment.cgi?id=49800 Further log.txt -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #12 from Wathonian(a)gmail.com --- My comments were not picked up with the attachment. I am even more puzzled. When I apply killall then close the Terminal (after a few seconds) I am told there is a process still running, obviously Brother's Keeper. When running the program, it becomes unresponsive - a crash? a freeze? All I can say is that it ceases to run normally. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #13 from Wathonian(a)gmail.com --- Hello, Is there anything further I can do to assist your investigation? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 Rosanne DiMesio <dimesio(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Summary|Brother's Keeper 7: crashes |Brother's Keeper 7: hangs |when being closed down. |on exit Ever confirmed|0 |1 --- Comment #14 from Rosanne DiMesio <dimesio(a)earthlink.net> --- I downloaded the app and tested it in 1.7.30. It doesn't crash on exit, it hangs, with Bk7w.exe using 12% CPU until it is killed. My console output looks pretty much like what has already been posted, but without any fixme:win:LockWindowUpdate ((nil)), partial stub!. The app needs msvbvm60.dll to run. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #15 from Wathonian(a)gmail.com --- Thank you, very interesting. Could I have some further advice, please? Checking my Linux Wine system, I have, under C:/windows/system32 a folder? called MSVBVM60.DLL (all upper case). Size given as 1386496 bytes. Permissions - Owner - Read and Write, Group Read Ony, Others Read Only, Execute - allow executing file as program is not ticked. If I check on my Windows XP machine the same file appears but with its name in lower case. Two sizes given: 1,384, 479 bytes and 'Size on disk' 1, 388, 584 bytes. I wonder what the above information is telling me? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net Version|unspecified |1.7.28 Summary|Brother's Keeper 7: hangs |Brother's Keeper 7 (VB6 |on exit |app) hangs on exit --- Comment #16 from Anastasius Focht <focht(a)gmx.net> --- Hello, the version/permission flags of the VB6 dll doesn't matter. You could have used 'winetrick -q vb6run' recipe for easy installation of the VB6 runtime. This is likely a rather boring user32 issue. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #17 from Wathonian(a)gmail.com --- Thank you for your comments. I am not very familiar with Wine and Winetricks. You say that 'This is likely a rather boring user32 issue'. I assume from that that this is, to you, a common problem? Unfortunately it is not something I have ever experienced - hence my bug posting - so I would be grateful for your advice for curing it so that I can run Brother's Keeper on my Linux machine. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #18 from Rosanne DiMesio <dimesio(a)earthlink.net> --- Bugzilla is not for user support. Ask "how to" questions on the forum. This is a valid bug (even if a boring one), and you just have to wait for a developer to take an interest in it and fix it. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #19 from Wathonian(a)gmail.com --- Is there anything more we can do to encourage a developer to take an interest? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 super_man(a)post.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |super_man(a)post.com --- Comment #20 from super_man(a)post.com --- I dont get a hang or unloaded process wine-1.7.49-41-g36a39ce -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #21 from Rosanne DiMesio <dimesio(a)earthlink.net> --- I'm still getting a hang on exit in wine-1.7.49-41-g36a39ce, same as described in comment 14. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 Lynn <lcdetwiler(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lcdetwiler(a)gmail.com --- Comment #22 from Lynn <lcdetwiler(a)gmail.com> --- I can open an existing database and view all information, print reports. Any attempt to add or change information that requires a new record to be saved causes the program to hang, e.g. add a new person, then click the - button to go to the previous person, or try to close the program; add a location to one of the default events for a new or existing person; add a spouse, then try to add a child. The new person (BKPerson.dt7) and default events (BKEvent.dt7) ARE saved (force close and reopen to see them) but the default Married event (BKMarr.dt7) when adding a spouse is not saved. Dates can SOMETIMES be added to the default events and existing names can be changed without the program hanging, so updating an existing record seems to work some of the time. Adding a new location hangs every time (needs to add a new record to BKLocate.dt7). Brother's Keeper 7.1.17, Wine 1.6.2, Linux Mint 18 Cinnamon -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest(a)luukku.com --- Comment #23 from winetest(a)luukku.com --- (In reply to Lynn from comment #22)
Brother's Keeper 7.1.17, Wine 1.6.2, Linux Mint 18 Cinnamon
The problem here is your wine versinon. It hasnt been updated 2-3 years. It doesnt give correct picture of wine. You need to upgrade your wine 1.8 or 1.9 series. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #24 from Lynn <lcdetwiler(a)gmail.com> --- Installed Wine 1.9.24 - same results -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #25 from Rosanne DiMesio <dimesio(a)earthlink.net> --- The hang is still present in 1.9.24 if you use only msvbvm60.dll (which is enough to get the app to run). The app does not hang on exit if you install all of vb6run with winetricks. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #26 from Lynn <lcdetwiler(a)gmail.com> --- Installed vb6run package with winetricks - still hangs. Installed from scratch into new 32-bit wine prefix with vb6run installed first - still hangs for me. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #27 from Lynn <lcdetwiler(a)gmail.com> --- So, Wine 1.9.24, Brother's Keeper 7.1.17, Linux Mint 18 Cinnamon, clean 32-bit wineprefix and EITHER msvmvb60.dll copied from windows or vb6run installed with winetricks. Program hangs after any attempt to add data (not only on exit). Program exits normally after opening a database (including one on a mapped windows drive), viewing data, printing reports, as long as no data is changed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #28 from Rosanne DiMesio <dimesio(a)earthlink.net> --- (In reply to Lynn from comment #27)
Program hangs after any attempt to add data (not only on exit). Program exits normally after opening a database (including one on a mapped windows drive), viewing data, printing reports, as long as no data is changed.
You're right; I must have forgotten to add data when I tested before. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 D. Jacobsen <particlebug(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |particlebug(a)hotmail.com --- Comment #29 from D. Jacobsen <particlebug(a)hotmail.com> --- I can verify that I also have these problems, and its been the case with all Brothers Keeper versions I've tried - I have to doublecheck if it was the case with v5 for Win 9x also but I think so .. Probably other problems with that though also since it's so "old". To recap: BK7 hangs on EXIT of editor if data attempted to be changed. This is in my case with a LARGE database of 28000 people and 9000 families. (My late mothers good work !) Greets DAG-E. Jacobsen Norway -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #30 from D. Jacobsen <particlebug(a)hotmail.com> --- Created attachment 57415 --> https://bugs.winehq.org/attachment.cgi?id=57415 Small PoL log Edited to the final run, app halfcrashed and forceclosed, without apparently reporting anything about this in the log. Dag -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 John Ervin <jervin(a)cfl.rr.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jervin(a)cfl.rr.com --- Comment #31 from John Ervin <jervin(a)cfl.rr.com> --- I have the same error with wine-2.4 (Staging), Brother's Keeper 7.2.4 and Ubuntu 16.10 with current maintenance. Happens when I add to the database, like adding an additional Child. The record is actually added. The hang happens after the add when you try to exit the program.. If you delete a person and exit, it exits fine (at least when I did it). If you add a child and then do anything, such as attempt to add yet another child w/o trying to exit, it, sort of, hangs. I can move between tabs on the newly added first child, but am stuck in the record, the cursor will circle indicating activity. Also just noticed an oddity. I had full screen up, when I tried to hit the bot to shrink the screen so I could get a good screenshot, it went kind of visually nuts. I'll include screenshot of that. fixme:richedit:IRichEditOle_fnInPlaceDeactivate stub 0xfdc4ea0 fixme:richedit:IRichEditOle_fnInPlaceDeactivate stub 0xfdc3ae8 fixme:richedit:IRichEditOle_fnInPlaceDeactivate stub 0xfdc4ea0 fixme:richedit:IRichEditOle_fnInPlaceDeactivate stub 0xfdc4ea0 fixme:richedit:IRichEditOle_fnInPlaceDeactivate stub 0xfdc3ae8 fixme:win:LockWindowUpdate (0x5031a), partial stub! fixme:win:LockWindowUpdate ((nil)), partial stub! seems to stop sometimes with "end" and sometimes requires "kill" -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #32 from John Ervin <jervin(a)cfl.rr.com> --- Created attachment 57884 --> https://bugs.winehq.org/attachment.cgi?id=57884 Screen got weird during this problem on size change I was trying to get a screen shot of the problem and when I tried to reduce the screen size from full screen, the screen started blinking etc. but did settle down to what I took this screen shot of. Notice that the screen isn't a normal rectangular box. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #33 from John Ervin <jervin(a)cfl.rr.com> --- I'm curious, My system hangs when I try to exit or which I try to "X" out of certain screens to go back to a previous screen. But this only seems to happen after I've tried to edit a field. If I don't edit anything, If I just go in to look at a person in the database, I can back out. Seems to have something to do with changing fields. Do others see it this way. I've do a new 32 bit install, I've added vbrun6 and readed20 to no avail. I don't see "err" in the output, just fixme stubs. Oh, Wine 3.0, Ubuntu 17.10 current -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #34 from John Ervin <jervin(a)cfl.rr.com> --- Still having the problem with Ubuntu 19.04, wine 4.12.1 and Brother's Keeper 7.4.3 in a 32 bit environment. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #35 from John Ervin <jervin(a)cfl.rr.com> --- FWIW, it also has the same problem when installed with a current version of crossover 18.5.0 on Ubuntu 19.04. This is a very repeatable problem. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #36 from John Ervin <jervin(a)cfl.rr.com> --- Note. FWIW... I can change a record, such as change the birthdate from 1532 to 1548. But if I a) click on Add Event, and use drop down to add Died. htop indicates no major CPU use. b) change date field from blank to 1605, htop indicates no major CPU use. c) hit tab to go to next field (probably like actually entering the date) htop indicates significant CPU activity (70%) that doesn't go away. And at this point, the app can't be terminated short of SIGKILL from htop. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #37 from John Ervin <jervin(a)cfl.rr.com> --- Created attachment 64878 --> https://bugs.winehq.org/attachment.cgi?id=64878 htop systrace at time of Problem. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #38 from John Ervin <jervin(a)cfl.rr.com> --- systrace was started immediately before the CPU loop problem and stopped immediately after. I hit one key ("tab") to cause the problem. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #39 from John Ervin <jervin(a)cfl.rr.com> --- Worked with the Author of Brother's Keeper, John Steed, to come up with this (hopeful) resolution to Bug 37401. a) Open Brother's Keeper b) Click on the tab "Person Edit" c) in the lower right hand corner of the screen, click on "Options". d) check the box for "When you tab to a location, do not set the cursor blinking" e) Click on "Close Options" this seems to resolve the hang issue. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37401 --- Comment #40 from John Ervin <jervin(a)cfl.rr.com> --- Actually, it doesn't fix whatever bug there might be, but allows the program itself to run correctly. circumvention. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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