[Bug 16189] New: Google Earth install fails
http://bugs.winehq.org/show_bug.cgi?id=16189 Summary: Google Earth install fails Product: Wine Version: 1.1.9 Platform: Other URL: http://earth.google.com OS/Version: other Status: NEW Keywords: download, Installer Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: dank(a)kegel.com The installer offered to Windows users at http://earth.google.com is based on Google Updater, and is similar to the one mentioned in bug 14684. However, installing native msxml3 is not enough to get this one going. It exits early, with a dialog box saying google updater can not continue. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |5713 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |rpc --- Comment #1 from Dan Kegel <dank(a)kegel.com> 2008-12-10 11:06:50 --- I traced it a bit; the failure seems to be 0026:Ret advapi32.OpenServiceW() retval=00145bc0 ret=00404025 0026:Call advapi32.ChangeServiceConfig2W(00145bc0,00000002,0033fd58) ret=0040408f 0026:Call rpcrt4.NdrClientInitializeNew(0033fb90,0033fab0,7ea8fea0,00000025) ret=7ea8427c 0026:Ret rpcrt4.NdrClientInitializeNew() retval=7ea7b740 ret=7ea8427c 0026:Call rpcrt4.NDRCContextBinding(00145bf8) ret=7ea8429b 0026:Ret rpcrt4.NDRCContextBinding() retval=00145cc0 ret=7ea8429b 0026:Call rpcrt4.NdrPointerBufferSize(0033fab0,0033fd58,7ea8e3ec) ret=7ea842c7 trace:seh:raise_exception code=c0000005 flags=0 addr=0x7e8f0c3b It stumbles on for a while getting to the point where it can report the error to the user: ... 0026:Call KERNEL32.ExitProcess(8007007c) ret=00413096 ... 0022:Call KERNEL32.ExitProcess(8007007c) ret=00413096 ... 001b:Call user32.MessageBoxW(00000000,00142e70 L"Google Updater cannot continue (error 0x8007007c).",0013e310 L"Google Updater",00000010) ret=60011c1e (And dcom98 doesn't help, as it doesn't even implement rpcrt4.dll.NdrClientInitializeNew.) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #2 from Juan Lang <juan_lang(a)yahoo.com> 2009-01-16 11:38:50 --- I wonder if this is related to bug 16946? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Rob Shearman <robertshearman(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |robertshearman(a)gmail.com --- Comment #3 from Rob Shearman <robertshearman(a)gmail.com> 2009-03-08 05:45:05 --- Does this still happen in a recent version of Wine? If so, can you attach a +relay,+seh,+service,+ole log? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #4 from Dan Kegel <dank(a)kegel.com> 2009-03-08 05:57:27 --- Yes. Just downloaded a fresh copy (with firefox in wine). Error message is currently "Google Updater cannot continue (error 0x80004005)". I'll attach the log. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #5 from Dan Kegel <dank(a)kegel.com> 2009-03-08 05:59:57 --- Created an attachment (id=19834) --> (http://bugs.winehq.org/attachment.cgi?id=19834) +relay,+seh,+service,+ole log of installer failure, compressed with rzip -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #6 from Rob Shearman <robertshearman(a)gmail.com> 2009-03-08 08:40:04 --- The interesting part of the log can be seen by grepping for "trace:service" (although the rest of the log gives the context for each of the messages). The debugs come from both a client process, services.exe and a service process, so I've annotated each line with "- C", "- S" and "-G" respectively. trace:service:OpenSCManagerW ((null),(null),0x000f003f) - C trace:service:svcctl_OpenSCManagerW ((null), (null), f003f) - S trace:service:OpenSCManagerW returning 0x149038 - C trace:service:OpenServiceW 0x149038 L"gusvc" 36 - C trace:service:svcctl_OpenServiceW (L"gusvc", 0x24) - S trace:service:OpenServiceW returning 0x149100 - C trace:service:QueryServiceStatus 0x149100 0x33fd64 - C trace:service:QueryServiceStatusEx 0x149100 0 0x33fc84 36 0x33fca8 - C <client sees that service is running and requests it to stop:> trace:service:ControlService 0x149100 1 0x33fd64 - C trace:service:svcctl_ControlService (0x11ba90, 1, 0x84e810) - S <gusvc service sets its status to SERVICE_STOP_PENDING:> trace:service:SetServiceStatus 0x148ea8 10 3 1 0 0 0 0 - G trace:service:svcctl_SetServiceStatus (0x11b328, 0x11bb34) - S trace:service:svcctl_CloseServiceHandle (&0x11b220) - S <services process closes control pipe, causing the control dispatcher thread in the service to exit:> trace:service:service_run_main_thread control dispatcher exited, shutting down - C trace:service:QueryServiceStatus 0x149100 0x33fd64 - C trace:service:QueryServiceStatusEx 0x149100 0 0x33fc84 36 0x33fca8 -C <client process loops waiting for status to become SERVICE_STOPPED, but that never happens and it times out> So the problem is that svcctl_ControlService causes the control_pipe to be closed before the service has chance to set its status to stopped. A second bug is that services.exe doesn't set the status of a service to stopped itself when a service (unexpectedly) exits. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #7 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-08-15 15:28:51 --- Google Earth just installed fine under Wine 1.1.27. Dan, can you confirm? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #8 from Dan Kegel <dank(a)kegel.com> 2009-08-15 16:42:18 --- Confirming, looks fixed now! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | --- Comment #9 from Dan Kegel <dank(a)kegel.com> 2009-08-15 18:02:34 --- Sorry. The Google Earth that installed ok was 4.2 ( 98f0a5355811b7f7170d6cb78d81ceb1b6eeb961 Google_Earth_BZXD.exe ) dated Nov 2007. Current Google Earth uses Google Updater, which still doesn't work at all for me. What version were you able to install? The log for Google Earth 5's installer (which is called Google Updater.exe) still looks like Rob said. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Rob Shearman <robertshearman(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|rpc |advapi32 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Shannon "Norah" Medlin <NorahAura(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |NorahAura(a)gmail.com --- Comment #10 from Shannon "Norah" Medlin <NorahAura(a)gmail.com> 2010-04-27 22:15:00 --- I am also having this same issue. Anything new on this? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Frédéric Delanoy <frederic.delanoy(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |frederic.delanoy(a)gmail.com --- Comment #11 from Frédéric Delanoy <frederic.delanoy(a)gmail.com> 2011-05-31 13:55:45 CDT --- Tried with 1.3.21 and GoogleEarth 6 Installer Seems to install OK, but auto-launches with a black (full)screen where you only see the mouse, but not the interface (though by moving the mouse pointer around you can see it change to hand, so the UI is not visible but apparently active) Had to kill with wineserver -k But this is probably another bug. I check in the wine windows install and launched manually and it seems to be installed correctly (launched from drive_c/Program Files/Google/Google Earth/client) This bug can probably be closed. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kennybobs(a)o2.co.uk --- Comment #12 from Ken Sharp <kennybobs(a)o2.co.uk> 2011-09-30 10:39:39 CDT --- Could you check to see if this bug is fixed now? Reported fixed for GE 6 but not sure about 5. Thanks. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Jerome Leclanche <adys.wh(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |adys.wh(a)gmail.com --- Comment #13 from Jerome Leclanche <adys.wh(a)gmail.com> 2012-02-26 13:08:24 CST --- (In reply to comment #12) Could someone retest in wine-1.4-rc5? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #14 from Dan Kegel <dank(a)kegel.com> 2012-02-26 14:24:00 CST --- Google Earth 5 needs 'winetricks vcrun2005', but installs and runs nicely once you have that. Tested with http://dl.google.com/earth/client/ge5/release_5_1_0/googleearth-win-5.1.7894... sha1sum 569abb0077c713cd408dbee836ceae3ef989b444 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Jerome Leclanche <adys.wh(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://earth.google.com |http://dl.google.com/earth/ | |client/ge5/release_5_1_0/go | |ogleearth-win-5.1.7894.7252 | |.exe -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #15 from Frédéric Delanoy <frederic.delanoy(a)gmail.com> 2012-02-26 14:47:57 CST --- Created attachment 39093 --> http://bugs.winehq.org/attachment.cgi?id=39093 crash 1.4-rc5 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Frédéric Delanoy <frederic.delanoy(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|FIXED | --- Comment #16 from Frédéric Delanoy <frederic.delanoy(a)gmail.com> 2012-02-26 14:48:42 CST --- (In reply to comment #14)
Google Earth 5 needs 'winetricks vcrun2005', but installs and runs nicely once you have that. Tested with http://dl.google.com/earth/client/ge5/release_5_1_0/googleearth-win-5.1.7894... sha1sum 569abb0077c713cd408dbee836ceae3ef989b444
Using winetricks is a workaround, not a fix IMHO. When installing, I get a msiexec crash; reopening -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #17 from Jerome Leclanche <adys.wh(a)gmail.com> 2012-02-26 14:49:46 CST --- (In reply to comment #16) Thats a different bug. Can you open a new one please? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Jerome Leclanche <adys.wh(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks|5713 | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED Summary|Google Earth install fails |Google Earth install fails | |(service related) --- Comment #18 from Dan Kegel <dank(a)kegel.com> 2012-02-26 15:00:10 CST --- Yes, please open a new bug for the msvcp problem, the original problem is solved. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #19 from Dan Kegel <dank(a)kegel.com> 2012-02-26 15:02:21 CST --- (Or is that msvcp problem bug 28528?) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #20 from Dan Kegel <dank(a)kegel.com> 2012-02-26 15:11:19 CST --- Aaaand it looks like my test was invalid anyway, since the direct downloads probably don't use Google Update. So to test Google Update versions, it seems you have use the very latest non-direct download, i.e. the one offered by http://www.google.com/earth/download/thanks.html#os=win#updater=yes (at the moment, it's http://dl.google.com/tag/s/appguid%3D%7B74AF07D8-FB8F-4d51-8AC7-927721D56EBB... ) That one gets past the early failure originally reported. Whether this is because Wine has improved, or Google Updater has changed, I don't know. It's tempting to close this as abandoned, but leaving it fixed is probably ok. I'll file a new bug for the next problem. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 --- Comment #21 from Dan Kegel <dank(a)kegel.com> 2012-02-26 16:22:32 CST --- Next problem is bug 30023. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16189 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #22 from Alexandre Julliard <julliard(a)winehq.org> 2012-03-02 13:02:49 CST --- Closing bugs fixed in 1.4-rc6. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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