[Bug 42372] New: Watchtower Library 2016, program crashes when trying to play a video from within the program
https://bugs.winehq.org/show_bug.cgi?id=42372 Bug ID: 42372 Summary: Watchtower Library 2016, program crashes when trying to play a video from within the program Product: Wine Version: 2.0 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: major Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: drctheboss(a)charter.net Distribution: --- Created attachment 57155 --> https://bugs.winehq.org/attachment.cgi?id=57155 when the program crashed this was generated All aspects of the program seem to work fine, except when attempting to play a video. Then the program will crash and wine will generate a backtrace report -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Dave C <drctheboss(a)charter.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Distribution|--- |Mint CC| |drctheboss(a)charter.net -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 fjfrackiewicz(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fjfrackiewicz(a)gmail.com --- Comment #1 from fjfrackiewicz(a)gmail.com --- (In reply to Dave C from comment #0)
Created attachment 57155 [details] when the program crashed this was generated
All aspects of the program seem to work fine, except when attempting to play a video. Then the program will crash and wine will generate a backtrace report
Could you add the terminal output as an attachment, please? The backtrace alone doesn't shed any light and having the terminal output would be helpful for the Wine developers :) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #2 from Dave C <drctheboss(a)charter.net> --- Created attachment 57167 --> https://bugs.winehq.org/attachment.cgi?id=57167 Pic of attempt to do a Terminal output for WT2016 I was able to run the program but all I was able to do was input text, it would not let me us the mouse to get to where the problem is, Also the program Screen was not complete only part of it would show -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #3 from Dave C <drctheboss(a)charter.net> --- Created attachment 57223 --> https://bugs.winehq.org/attachment.cgi?id=57223 Termial Log Finally, figured out how to do a terminal log. sorry for the wait. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #4 from fjfrackiewicz(a)gmail.com --- (In reply to Dave C from comment #3)
Created attachment 57223 [details] Termial Log
Finally, figured out how to do a terminal log. sorry for the wait.
Can you run the following command in your terminal: winetricks quartz and see if that helps? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #5 from Dave C <drctheboss(a)charter.net> --- Running the following didn't help winetricks quartz ------------------------------------------------------ You are using a 64-bit WINEPREFIX. If you encounter problems, please retest in a clean 32-bit WINEPREFIX before reporting a bug. ------------------------------------------------------ Executing w_do_call quartz -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox_xerox2000(a)yahoo.co.uk --- Comment #6 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- (In reply to Dave C from comment #5)
Running the following didn't help
winetricks quartz ------------------------------------------------------ You are using a 64-bit WINEPREFIX. If you encounter problems, please retest in a clean 32-bit WINEPREFIX before reporting a bug. ------------------------------------------------------ Executing w_do_call quartz
From you log it looks that the program also needs speechsdk.
Does `` winetricks speechsdk`` change anything? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #7 from Dave C <drctheboss(a)charter.net> --- Installed the following and rebooted.... still no worky Thanks for your hard work
From you log it looks that the program also needs speechsdk.
Does `` winetricks speechsdk`` change anything? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #8 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- (In reply to Dave C from comment #7)
Installed the following and rebooted.... still no worky
There`s one last thing that springs out to me from you log: err:ole:CoGetClassObject class {3ccc052e-bdee-408a-bea7-90914ef2964b} not registered that belongs according to google to mp4splitter.ax. You could try to download that and register it .Seems to be a free download. http://www.free-codecs.com/mp4_splitter_download.htm (as it says there copy the file MP4Splitter.ax to C:\Windows\System32. Then do regsvr32 MP4Splitter.ax. you could give it a try, no guarantuee to success ;) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #9 from Dave C <drctheboss(a)charter.net> --- Created attachment 57224 --> https://bugs.winehq.org/attachment.cgi?id=57224 Log of WT2016 and Wine 2.1 Hate to say this but....While we were working on this I was using wine ver 2.0 Now I see i'm using 2.1 so I did another log and attached it. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #10 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> ---
2.0 Now I see i'm using 2.1 so I did another log and attached it.
AFAICT it seems to get a tiny bit further. Now this --> err:ole:CoGetClassObject class {04fe9017-f873-410e-871e-ab91661a4ef7} not registered seems to refer to unregisterd and missing ffdshow.ax. You could try same recipe as with previous mp4splitter.ax. (BTW are these files by any chance not installed by program?) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #11 from Dave C <drctheboss(a)charter.net> --- Was able to find and download the ffdshow.ax file which installed itself in the program (86) folder...should these be moved to the system32? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #12 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- (In reply to Dave C from comment #11)
Was able to find and download the ffdshow.ax file which installed itself in the program (86) folder...should these be moved to the system32?
probably not, just do regsvr32 ffdshow.ax on it -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #13 from Dave C <drctheboss(a)charter.net> --- it failed to work....bummer dave(a)dave-GB-BXBT-1900 ~ $ regsvr32 ffdshow.ax fixme:winediag:start_process Wine Staging 2.1 is a testing version containing experimental patches. fixme:winediag:start_process Please mention your exact version when filing bug reports on winehq.org. regsvr32: Failed to load DLL 'ffdshow.ax' -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #14 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- you should cd into the directory where the file is. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #15 from Dave C <drctheboss(a)charter.net> --- Created attachment 57227 --> https://bugs.winehq.org/attachment.cgi?id=57227 Backtrace for WT2016 and wine 2.1 Ok I CD into the dir and was able to Reg the ffdshow.ax file but it still didnt work I have attached another backtraces file -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #16 from fjfrackiewicz(a)gmail.com --- By the way, there is a download available for this program, in case it helps to debug the issue: https://drive.google.com/open?id=0Bw0qjUoEReBVMmFGY1h6Q3hMSjA (Original site is: http://avoidjw.org/watchtower-library/ ) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #17 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- (In reply to fjfrackiewicz from comment #16)
By the way, there is a download available for this program, in case it helps to debug the issue:
Ok, nice, thanks for the info. I`m gonna give this a try tomorrow and see if i can get the video running. I`ll report back then. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Ever confirmed|0 |1 URL| |http://avoidjw.org/watchtow | |er-library/ Keywords| |download Severity|major |normal Status|UNCONFIRMED |NEW --- Comment #18 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- Confirming +added info. It crashes with builtin quartz for me same way as in comment 3: fixme:quartz:VMR7FilterConfig_SetRenderingMode (0x5456874/0x5456678)->(2) stub fixme:quartz:VMR9Inner_QueryInterface No interface for {0eb1088c-4dcd-46f0-878f-39dae86a51b7} wine: Unhandled page fault on read access to 0x00000000 at address 0xb28313 (thread 0009), starting debugger... With native quartz I get a crash in winegstreamer, disabling winegstreamer prevents the crash,it starts to play video, I can hear sound, but no display of video (looks like screen is not updated) (Note: It looks like I have misconfigured gstreamer (complains about missing plugin) so I first have to sort that out, might be a fault at my side) @Dave, could you manually do ``regsvr32 quartz`` and see if that changes anything? (Winetricks quartz already should have done this, but i have the impression that something went wrong when you executed it, as for me it was enough to get a bit further.) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Igor Tarasov <tarasov.igor(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tarasov.igor(a)gmail.com --- Comment #19 from Igor Tarasov <tarasov.igor(a)gmail.com> --- Created attachment 58317 --> https://bugs.winehq.org/attachment.cgi?id=58317 Wine 2.9 log for watchtower library (with native Quartz) I've added native quartz and ran in on current wine-devel (2.9). You can find some newlines in the log - I've added them to mark the moment where I press video button. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #20 from Igor Tarasov <tarasov.igor(a)gmail.com> --- Created attachment 58318 --> https://bugs.winehq.org/attachment.cgi?id=58318 Wine 2.9 log for watchtower library (with builtin Quartz) And with builtin quartz. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Brian <b.aucock(a)ntlworld.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |b.aucock(a)ntlworld.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |z.figura12(a)gmail.com --- Comment #21 from Zebediah Figura <z.figura12(a)gmail.com> --- Created attachment 60206 --> https://bugs.winehq.org/attachment.cgi?id=60206 vmr7.patch Does this patch help? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #22 from Dave C <drctheboss(a)charter.net> --- (In reply to Zebediah Figura from comment #21)
Created attachment 60206 [details] vmr7.patch
Does this patch help?
How do I run the patch? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gijsvrm(a)gmail.com --- Comment #23 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Is there any alternate download for this? The drive download doesn't work anymore and the original download would take hours because of the slow speed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #24 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Created attachment 61203 --> https://bugs.winehq.org/attachment.cgi?id=61203 log with patch and WINEDEBUG=+quartz,+gstreamer (In reply to Zebediah Figura from comment #21) The original download is dead and is now hosted on archive.org here: https://archive.org/download/wtlib_2016_English It still crashes with your patch (tried only with builtin quartz). I attached a +quartz,+gstreamer log. (I can provide/test more stuff if needed) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #25 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to Gijs Vermeulen from comment #24)
Created attachment 61203 [details] log with patch and WINEDEBUG=+quartz,+gstreamer
(In reply to Zebediah Figura from comment #21) The original download is dead and is now hosted on archive.org here: https://archive.org/download/wtlib_2016_English
It still crashes with your patch (tried only with builtin quartz). I attached a +quartz,+gstreamer log. (I can provide/test more stuff if needed)
So it looks like the patch helped. The crash is weird and looks like it's trying to access a DLL that was unloaded... reminds me of bug 44696. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #26 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- (In reply to Zebediah Figura from comment #25) Now that I look at my again, seems like my gstreamer install is broken. I fixed it (but not in a pretty way) and it complains about err:msvideo:ICLocate Required media codec 'vidc I420' not found! (which is something about Indeo). I'll try to fix my gstreamer in a decent way and post a decent log. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #27 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to Gijs Vermeulen from comment #26)
(In reply to Zebediah Figura from comment #25) Now that I look at my again, seems like my gstreamer install is broken. I fixed it (but not in a pretty way) and it complains about err:msvideo:ICLocate Required media codec 'vidc I420' not found! (which is something about Indeo).
I'll try to fix my gstreamer in a decent way and post a decent log.
That message alone doesn't indicate an error. The gstreamer filter by default doesn't do YUV to RGB color conversion, so quartz has to look for a filter, and generally this means trying the VFW wrapper before using our GStreamer colour space converter. (also, I420 is just planar 4:2:0 yuv; not really Indeo-specific in the way that IV32 et al. are.) One of the things on my todo list is to enhance the gstdemux filter to do this conversion entirely within its pipeline, so we don't have this extra overhead. But my todo list is long, especially when it comes to quartz... In any case, while it's always good to fix gstreamer on the user's end, it'd also be good to fix winegstreamer to be much more robust than it is. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 nille <newilkman(a)yahoo.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |newilkman(a)yahoo.com --- Comment #28 from nille <newilkman(a)yahoo.com> --- (In reply to Gijs Vermeulen from comment #23)
Is there any alternate download for this? The drive download doesn't work anymore and the original download would take hours because of the slow speed.
Now there is an official diwnload: https://www.jw.org/en/online-help/watchtower-library/features/ -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #29 from Zebediah Figura <z.figura12(a)gmail.com> --- I was able to download the program, but I'm not sure how to reproduce the problem. Where can I find a video to play that will reproduce this issue? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #30 from nille <newilkman(a)yahoo.com> --- (In reply to Zebediah Figura from comment #29)
I was able to download the program, but I'm not sure how to reproduce the problem. Where can I find a video to play that will reproduce this issue?
After installation you will get some updates, install them and then start the program. When the program has started choose: Bibles Study Bible (nwtsty) 2018 Matthew Introduction to Matthew Then click on the icon: The Icon (Video Introduction to the Book of Matthew) then the program will crasch. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |quartz Assignee|wine-bugs(a)winehq.org |z.figura12(a)gmail.com --- Comment #31 from Zebediah Figura <z.figura12(a)gmail.com> --- Thanks; I'm looking into this now. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tsnvictor(a)gmail.com --- Comment #32 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- *** Bug 45777 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 --- Comment #33 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Created attachment 67369 --> https://bugs.winehq.org/attachment.cgi?id=67369 +quartz The program doesn't crash when starting a video anymore, but the video doesn't play. Attached is a +quartz log. Since the original problem is basically fixed it might be better to resolve this one and create a new bug for the video not playing. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #67369|0 |1 is obsolete| | --- Comment #34 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Created attachment 67373 --> https://bugs.winehq.org/attachment.cgi?id=67373 +quartz It needed support for IVideoFrameStep, I sent a patch for that. Attached is an updated +quartz log with that fixed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #67373|0 |1 is obsolete| | --- Comment #35 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Created attachment 68501 --> https://bugs.winehq.org/attachment.cgi?id=68501 +devenum,+quartz,+strmbase Still present in current wine-git. Attached is a fresh +devenum,+quartz,+strmbase log. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Summary|Watchtower Library 2016, |Watchtower Library 2016 |program crashes when trying |crashes when trying to play |to play a video from within |a video |the program | Resolution|--- |FIXED --- Comment #36 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- This (kinda) works now. With wine-8.5 the videos play, but the wrong size and seeking makes the video freeze, while the audio is seeked correctly. Will file new bugs for this. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://avoidjw.org/watchtow |https://archive.org/downloa |er-library/ |d/wtlib_2016_English/wtlib_ | |2016_English.zip -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42372 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #37 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 8.6. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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