[Bug 45933] New: Error during installation of FormatFactory
https://bugs.winehq.org/show_bug.cgi?id=45933 Bug ID: 45933 Summary: Error during installation of FormatFactory Product: Wine Version: unspecified Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: luca.finizio.mgbx(a)hotmail.it Distribution: --- Created attachment 62461 --> https://bugs.winehq.org/attachment.cgi?id=62461 error screen During installation of FormatFactory I get the Error shown in the attached file. You can download FormatFactory here: http://pcfreetime.com/formatfactory/index.php?language=en I have Linux Mint 19 64-bit, Kernel Linux 4.15.0-36-generic x86_64, MATE 1.20.1 (installed on a Lenovo G500). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x(a)gmail.com --- Comment #1 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Hi, I can confirm this error. however i wonder what this download link points to. The website says the download should be 64 Mb, however the downloaded installer only is 1,9 Mb. When you run with +relay an installer shows up that installs Lataha whatever that maybe. I extracted the content of the intsaller with http://constexpr.org/innoextract/files/innoextract-1.7/innoextract-1.7-windo... To me it looks like Adaware/trojan/Virus?????? -rw-rw-r-- 1 louis louis 2319 Feb 14 2016 Cahorun.mp3 -rw-rw-r-- 1 louis louis 3752 Jan 15 2016 Casega.srt -rw-rw-r-- 1 louis louis 3840 Jan 19 2016 Dateco.mpg -rw-rw-r-- 1 louis louis 3776 Apr 6 2016 Fetesapefeso.saca -rw-rw-r-- 1 louis louis 2413 Feb 22 2015 Herocu.docx -rw-rw-r-- 1 louis louis 3536 Sep 10 2015 Hugel.dat -rwxrwxr-x 1 louis louis 4535 Jul 23 2016 Locusa.exe -rw-rw-r-- 1 louis louis 1948 Apr 21 2015 Lodusopamote.fo -rw-rw-r-- 1 louis louis 4177 May 23 2015 Nesokonen -rw-rw-r-- 1 louis louis 2205 Jul 17 2016 Posogin.pps -rw-rw-rw-r-- 1 louis louis 2935 Jul 7 2016 Radeco.txt -rw-rw-r-- 1 louis louis 2993 Feb 28 2016 Ribekodobi.le -rw-rw-r-- 1 louis louis 2434 Jun 23 2015 Selatida.bili -rw-rw-r-- 1 louis louis 4085 Apr 13 2015 Sepohorefat.asf -rwxrwxr-x 1 louis louis 4307 Jun 28 2015 Sobiboracoc.com -rw-rw-r-- 1 louis louis 3756 May 21 2016 Tifobu -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 luca.finizio.mgbx(a)hotmail.it changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |luca.finizio.mgbx(a)hotmail.i | |t -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net --- Comment #2 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, Louis is right, some download links definitely point to malware. http://pcfreetime.com/formatfactory/index.php?language=en "official" download link points to: http://www.latedilnemewo.com/fyyfdu5/FFSetupLatest.exe FFSetupLatest.exe -> 1.9 MB Flagged as malware (trojaner): https://www.virustotal.com/#/file/97ae1d6ff83fc8dcf9e2aa88ab55b89e05870cc1fd... Mirror site: https://www.clubic.com/lancer-le-telechargement-440823-0-formatfactory.html format-factory_4-4-0-0_fr_223920.exe -> 1.9 MB Flagged as malware (trojaner): https://www.virustotal.com/#/file/97ae1d6ff83fc8dcf9e2aa88ab55b89e05870cc1fd... Mirror site: https://www.malavida.com/en/soft/format-factory/download FFSetup4.4.0.0.exe -> 64 MB https://www.virustotal.com/#/file/a15ea86391f7e6ddd4b6ea11ab4506b2b60d9d3a2d... Suspicious but not flagged as malware: https://www.virustotal.com/#/file/a15ea86391f7e6ddd4b6ea11ab4506b2b60d9d3a2d... Regards So which variant of this Malware do you want to work with Wine? I'm all in for full malware/trojaner/virus compatibility. In fact I did some work on ensuring Wine cocompatibility in the past ;-) Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 luca.finizio.mgbx(a)hotmail.it changed: What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |3.0.3 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 luca.finizio.mgbx(a)hotmail.it changed: What |Removed |Added ---------------------------------------------------------------------------- Distribution|--- |Mint -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #3 from luca.finizio.mgbx(a)hotmail.it --- So what do you suggest to do? Is there some way in which I could help you with this issue? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #4 from luca.finizio.mgbx(a)hotmail.it --- What about this link? https://formatfactory.it.uptodown.com/windows/download -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 luca.finizio.mgbx(a)hotmail.it changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #62461|0 |1 is obsolete| | --- Comment #5 from luca.finizio.mgbx(a)hotmail.it --- Created attachment 62471 --> https://bugs.winehq.org/attachment.cgi?id=62471 backtrace formatfactory I tried to download the program from here -> https://formatfactory.it.uptodown.com/windows/download and installed it. Then I tried to run it with wine-devel 3.17.0 xenial and I got the error that I attached. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 luca.finizio.mgbx(a)hotmail.it changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|normal |major Version|3.0.3 |3.17 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|major |normal -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #6 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Hi, that application starts fine for me in current git. I cannot make it crash, tried clicking a few things. Does the crash show up at starting the app, or are there other steps to trigger the crash? If so, please provide these steps. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #7 from luca.finizio.mgbx(a)hotmail.it --- Created attachment 62475 --> https://bugs.winehq.org/attachment.cgi?id=62475 error video Hi Louis, in this video you can see the steps that I did (the problem is at the opening). If you need more information do not hesitate to ask me -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #8 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Try running it in a terminal, and post console-output before the crash happnes to this bugreport please. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #9 from luca.finizio.mgbx(a)hotmail.it --- Created attachment 62479 --> https://bugs.winehq.org/attachment.cgi?id=62479 console output This is what i get on my terminal when I try to install FormatFactory. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #10 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to luca.finizio.mgbx from comment #9)
Created attachment 62479 [details] console output
This is what i get on my terminal when I try to install FormatFactory.
0066:err:wincodecs:PngDecoder_CreateInstance Failed reading PNG because unable to find libpng12.so.0 That doesn`t look right huh? Start by installing libpng I`d guess (libpng12-0) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #11 from luca.finizio.mgbx(a)hotmail.it --- Created attachment 62482 --> https://bugs.winehq.org/attachment.cgi?id=62482 terminal output I added the library and now there aren't errors anymore (as you can see in the file that I attached). But the application still doesn't work. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #12 from luca.finizio.mgbx(a)hotmail.it --- Created attachment 62483 --> https://bugs.winehq.org/attachment.cgi?id=62483 backtrace When I try to run the application I get this (see the file attached). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |https://formatfactory.it.up | |todown.com/windows/download Summary|Error during installation |FormatFactory crashes at |of FormatFactory |start --- Comment #13 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to luca.finizio.mgbx from comment #12)
Created attachment 62483 [details] backtrace
When I try to run the application I get this (see the file attached).
Well, I`ve ran out of ideas then, I don`t know why it crashes at your side. As said: it starts fine here. Maybe problem with your wine-package? I haven`t got a clue really. Maybe try wine Staging? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #14 from luca.finizio.mgbx(a)hotmail.it --- Well, a small step has been made XD I installed wine-staging and I managed to install FormatFactory. The applications opens and seem to work by clicking buttons but... I can't add videos to convert XD Neither with drag and drop nor through the menu. Does your version do the same? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #15 from Louis Lenders <xerox.xerox2000x(a)gmail.com> ---
Does your version do the same?
No, I can open and convert movies.
From your crashlog in comment 5 i see this: 00000085 SuperNodeDownloadManager.exe
What is that? Did you install in an existing WINEPREFIX? Always test in new WINEPREFIX -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #16 from luca.finizio.mgbx(a)hotmail.it --- I opened the terminal and did this: rm -r ~/.wine Then: WINEARCH=win32 WINEPREFIX=~/.wine wine wineboot Then I reinstalled FormatFactory but it has the same problem. Did I do something wrong? Do I have to do other operations? (I'm not a computer expert) XD -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #17 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to luca.finizio.mgbx from comment #16)
WINEARCH=win32 WINEPREFIX=~/.wine wine wineboot Then I reinstalled FormatFactory but it has the same problem. Did I do something wrong? Do I have to do other operations? (I'm not a computer expert) XD
No it should work like that, it works here at least. The only thing I can come up with is that your wine-package/dependencies might be broken, but that`s just a shot in the dark. Maybe someone else on Mint could test, see if she/he runs into same trouble.(I guess you use oficially packages, not self compiled ones?) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #18 from luca.finizio.mgbx(a)hotmail.it --- Yes, I use officially packages. I'll try to ask on Linux Mint forum if someone has the same problem. I'll report here here any news. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #19 from luca.finizio.mgbx(a)hotmail.it --- Unfortunately I didn't find someone with Mint to help me. By asking on Mint forum they suggested me to download another converter designed for Linux (for example from the software manager). You can keep this bug open if you want, and if the program will works with the next versions of wine I'll communicate it here, so that you can mark this bug as fixed :) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #20 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to luca.finizio.mgbx from comment #19)
You can keep this bug open if you want, and if the program will works with the next versions of wine I'll communicate it here, so that you can mark this bug as fixed :)
ok. marking ``NEEDINFO`` for now -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 luca.finizio.mgbx(a)hotmail.it changed: What |Removed |Added ---------------------------------------------------------------------------- Version|3.17 |3.18 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 --- Comment #21 from luca.finizio.mgbx(a)hotmail.it --- Update: I needed to reinstall my OS; I installed the same OS (Mint 19 Tara 64-bit with the same kernel version) and I installed the same version of wine (3.18 devel) and same download of format factory. I retried to install it and now it works! I don't know why! XD But there are still several minor bugs in the program (like glithes or some minor function not working...) that can be reported separately; but I managed to do what I had to do. Then you can close this bug now if you want. Thank you for your support! My best wishes in your work! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |INVALID Status|NEEDINFO |RESOLVED --- Comment #22 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to luca.finizio.mgbx from comment #21)
Update: . I retried to install it and now it works! I don't know why!
Hi, thanks for reporting back, You can always file bug for remaining issues; this report was really invalid then. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45933 André H. <nerv(a)dawncrow.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED CC| |nerv(a)dawncrow.de --- Comment #23 from André H. <nerv(a)dawncrow.de> --- closing invalid -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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