[Bug 10259] New: starting Word 2003 after a successful installation with an error message
http://bugs.winehq.org/show_bug.cgi?id=10259 Summary: starting Word 2003 after a successful installation with an error message Product: Wine Version: 0.9.48. Platform: Other OS/Version: Linux Status: UNCONFIRMED Severity: enhancement Priority: P2 Component: wine-binary AssignedTo: wine-bugs(a)winehq.org ReportedBy: fboudra(a)free.fr following http://bugs.winehq.org/show_bug.cgi?id=10226 : I have done a successfull installation using a default install. By the way, It fails to run Word 2003 with the error message: There is not enough memory or disk space to run Word. The message seems wrong on my laptop (around 10G free disk space and 600Mb free memory) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 Vijay Kamuju <infyquest(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |infyquest(a)gmail.com --- Comment #1 from Vijay Kamuju <infyquest(a)gmail.com> 2007-10-31 10:38:41 --- Please attach the console logs when this happens. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #2 from Fathi BOUDRA <fboudra(a)free.fr> 2007-10-31 10:48:59 --- using wine, I have nothing on the console, so I tried winedbg: $ winedbg WINWORD.EXE WineDbg starting on pid 0010 0x7b874aa9: movl %edi,0x0(%esp) Wine-dbg>next err:ole:CoFreeUnusedLibrariesEx apartment not initialised err:ole:CoFreeUnusedLibrariesEx apartment not initialised Invalid address (0x7b874aae) for breakpoint 0, disabling it Process of pid=0010 has terminated Wine-dbg>quit Note: I'm on amd64. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #3 from Fathi BOUDRA <fboudra(a)free.fr> 2007-10-31 11:53:49 --- reading the doc. can help ;) I tried : WINEDEBUG=+channel1,+channel2,+seh,+tid,+relay,+snoop,+heap,+olerelay,+server,+loaddll,+msgbox,+all but the log file is around 11 Mb. What are the options to use ? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #4 from Fathi BOUDRA <fboudra(a)free.fr> 2007-10-31 11:58:44 --- Created an attachment (id=8899) --> (http://bugs.winehq.org/attachment.cgi?id=8899) word 2003 log file WINEDEBUG=+relay,+msgbox seems appropriate. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #5 from Juan Lang <juan_lang(a)yahoo.com> 2007-10-31 12:35:35 --- This looks suspicious: 0009:Call KERNEL32.OpenFileMappingA(0002001f,00000000,0033e830 "Local\\Mso97SharedDg19211105606") ret=30cc0994 0009:Ret KERNEL32.OpenFileMappingA() retval=00000000 ret=30cc0994 0009:Call KERNEL32.CreateFileMappingA(ffffffff,316291ac,04000004,00000000,0001effc,0033e830 "Local\\Mso97SharedDg19211105606") ret=30cc0afb 0009:Ret KERNEL32.CreateFileMappingA() retval=00000000 ret=30cc0afb 0009:Call KERNEL32.GetLastError() ret=30cc0b03 0009:Ret KERNEL32.GetLastError() retval=00000005 ret=30cc0b03 0009:Call KERNEL32.OpenFileMappingA(0002001f,00000000,0033e830 "Local\\Mso97SharedDg19211105606") ret=30cc0994 0009:Ret KERNEL32.OpenFileMappingA() retval=00000000 ret=30cc0994 0009:Call KERNEL32.CreateFileMappingA(ffffffff,316291ac,04000004,00000000,0001effc,0033e830 "Local\\Mso97SharedDg19211105606") ret=30cc0afb 0009:Ret KERNEL32.CreateFileMappingA() retval=00000000 ret=30cc0afb 0009:Call KERNEL32.GetLastError() ret=30cc0b03 0009:Ret KERNEL32.GetLastError() retval=00000005 ret=30cc0b03 Why is it trying to create a file mapping with a handle of INVALID_HANDLE_VALUE? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 Jeroen Klein Lankhorst <j.kleinlankhorst(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |j.kleinlankhorst(a)gmail.com --- Comment #6 from Jeroen Klein Lankhorst <j.kleinlankhorst(a)gmail.com> 2007-11-02 06:23:00 --- I'm having the same problem. Word will not start after successfull installation of MS Office 2003. Error message: "There is not enough memory or disk space to run Word" This is certainly not true for my computer. wine --version gives wine-0.9.48 running on ubuntu 7.10 (32 bit) with "uname -r" = 2.6.22-14-generic I'm not using windows with wine program: $ wine "c:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" debug1: $ echo quit | WINEDEBUG=+relay wine "c:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE >& full=log-winword2003.txt debug2: $ echo quit | WINEDEBUG=+relay wine "c:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE /a >& full=log-winword2003-safemode.txt I have attached both files. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #7 from Jeroen Klein Lankhorst <j.kleinlankhorst(a)gmail.com> 2007-11-02 06:26:08 --- Created an attachment (id=8928) --> (http://bugs.winehq.org/attachment.cgi?id=8928) crash log winword2003 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #8 from Jeroen Klein Lankhorst <j.kleinlankhorst(a)gmail.com> 2007-11-02 06:26:56 --- Created an attachment (id=8929) --> (http://bugs.winehq.org/attachment.cgi?id=8929) crash log winword2003 in safe mode (/a option) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net --- Comment #9 from Anastasius Focht <focht(a)gmx.net> 2007-11-02 07:52:30 --- Hello, --- quote --- 0009:Call KERNEL32.OpenFileMappingA(0002001f,00000000,0033e830 "Local\\Mso97SharedDg19211105606") ret=30cc0994 0009:Ret KERNEL32.OpenFileMappingA() retval=00000000 ret=30cc0994 0009:Call KERNEL32.CreateFileMappingA(ffffffff,316291ac,04000004,00000000,0001effc,0033e830 "Local\\Mso97SharedDg19211105606") ret=30cc0afb 0009:Ret KERNEL32.CreateFileMappingA() retval=00000000 ret=30cc0afb 0009:Call KERNEL32.GetLastError() ret=30cc0b03 0009:Ret KERNEL32.GetLastError() retval=00000005 ret=30cc0b03 --- quote --- --- quote --- Why is it trying to create a file mapping with a handle of INVALID_HANDLE_VALUE? --- quote --- Perfectly valid call. From MSDN: --- snip --- If hFile is INVALID_HANDLE_VALUE, the calling process must also specify a size for the file mapping object in the dwMaximumSizeHigh and dwMaximumSizeLow parameters. In this scenario, CreateFileMapping creates a file mapping object of a specified size that is backed by the system paging file instead of by a file in the file system. --- snip --- Anyway the relays provided here are not boiling down to the problem because of "RelayFromExclude = L"winex11.drv;user32;gdi32;advapi32;kernel32". One has to see the internal calls made to "W" mapping API and especially Ntdll section stuff to see the real failure. You should rerun with at least +ntdll. Although the returned last error ERROR_ACCESS_DENIED (5) indicates an access rights problem. Maybe some security related improvements/bugfixes were made in the near past triggering such issues (code paths) now. Regards -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #10 from Fathi BOUDRA <fboudra(a)free.fr> 2007-11-02 08:16:15 --- Created an attachment (id=8932) --> (http://bugs.winehq.org/attachment.cgi?id=8932) WINEDEBUG=+relay,+msgbox,+ntdll WINEDEBUG=+relay,+msgbox,+ntdll -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #11 from Anastasius Focht <focht(a)gmx.net> 2007-11-02 08:32:35 --- Hello, --- snip --- trace:ntdll:RtlGetSaclSecurityDescriptor (0x150ae0,0x33e3f8,0x7bc7c77c,0x33e3f7) trace:ntdll:RtlGetDaclSecurityDescriptor (0x150ae0,0x33e3f9,0x33e3e8,0x33e3f7) --- snip --- Well it comes at least to the point where security descriptors are queried. Could you run with the following parameters: WINEDEBUG=+tid,+seh,+ntdll,+server wine .... and attach log (make sure you do "wineserver -k" before running)? Regards -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #12 from Jeroen Klein Lankhorst <j.kleinlankhorst(a)gmail.com> 2007-11-02 09:02:48 --- Created an attachment (id=8934) --> (http://bugs.winehq.org/attachment.cgi?id=8934) WINEDEBUG=+tid,+seh,+ntdll,+server -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 Lei Zhang <thestig(a)google.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1 --- Comment #13 from Lei Zhang <thestig(a)google.com> 2007-11-02 12:48:39 --- marking as new -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|_obsolete_binary |ntdll -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #14 from Austin English <austinenglish(a)gmail.com> 2008-06-16 15:57:39 --- Is this still an issue in current (1.0-rc5 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 --- Comment #15 from Anastasius Focht <focht(a)gmx.net> 2008-06-21 07:10:06 --- Hello, --- quote --- Is this still an issue in current (1.0-rc5 or newer) wine? --- quote --- I suggest to close this one. This message is usually exhibited when M$ Office encounters corrupted/bad install locations, e.g. invalid/missing template/addin paths whatever. Has nothing to do with lack of disk space. Regards -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #16 from Austin English <austinenglish(a)gmail.com> 2008-06-21 19:11:44 --- (In reply to comment #15)
Hello,
--- quote --- Is this still an issue in current (1.0-rc5 or newer) wine? --- quote ---
I suggest to close this one. This message is usually exhibited when M$ Office encounters corrupted/bad install locations, e.g. invalid/missing template/addin paths whatever. Has nothing to do with lack of disk space.
Regards
Invalid, per Anastasius. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10259 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #17 from Austin English <austinenglish(a)gmail.com> 2008-06-21 19:11:53 --- Closing invalid. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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