[Bug 45241] New: Autodesk Revit 2019 (Webinstall) fails to install
https://bugs.winehq.org/show_bug.cgi?id=45241 Bug ID: 45241 Summary: Autodesk Revit 2019 (Webinstall) fails to install Product: Wine Version: 3.8 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: mail(a)falko-menge.de Distribution: --- Created attachment 61471 --> https://bugs.winehq.org/attachment.cgi?id=61471 installation console output The installer downloads a setup file but then stops with the message: "Something is preventing the software from launching. Please contact customer support." WINEPREFIX=~/.local/share/wineprefixes/revit-2019-webinstall WINEARCH=win64 wine Revit_2019_G1_Win_64bit_Trial_wi_en-US_Setup_webinstall.exe &> log.txt -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #1 from Falko Menge <mail(a)falko-menge.de> --- Created attachment 61472 --> https://bugs.winehq.org/attachment.cgi?id=61472 screenshot -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Falko Menge <mail(a)falko-menge.de> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://www.autodesk.com/pr | |oducts/revit/free-trial Distribution|--- |Ubuntu -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Falko Menge <mail(a)falko-menge.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Autodesk Revit 2019 |Autodesk Install Now & |(Webinstall) fails to |Download Now: installers |install |fail (affects all Autodesk | |products, e.g. AutoCAD, | |Revit, Maya, ...) --- Comment #2 from Falko Menge <mail(a)falko-menge.de> --- This seems to be a general issue with the Autodesk's "Install Now" and "Download Now" installers which are described here: https://knowledge.autodesk.com/customer-service/download-install/download/ab... https://knowledge.autodesk.com/customer-service/download-install/download/ab... I got the same error message and similar console output when I tried the "Download Now" method for downloading Revit 2019 as well as other Autodesk products like AutoCAD LT, Revit LT, Revit 2018. There is a third method called "Browser Download" which does not seem to be offered any more for the latest Autodesk products: https://knowledge.autodesk.com/customer-service/download-install/download/ab... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #3 from Falko Menge <mail(a)falko-menge.de> --- Created attachment 61473 --> https://bugs.winehq.org/attachment.cgi?id=61473 Revit 2019 Trial Download Now console output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #4 from Falko Menge <mail(a)falko-menge.de> --- Created attachment 61474 --> https://bugs.winehq.org/attachment.cgi?id=61474 AutoCAD LT Trial Download Now console output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #5 from Falko Menge <mail(a)falko-menge.de> --- Created attachment 61475 --> https://bugs.winehq.org/attachment.cgi?id=61475 Maya LT 2018 Trial Install Now console output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Falko Menge <mail(a)falko-menge.de> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|https://www.autodesk.com/pr |https://www.autodesk.com/fr |oducts/revit/free-trial |ee-trials -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #6 from Falko Menge <mail(a)falko-menge.de> --- Workaround for this issue: One can download the programs on a Windows PC or VM with Autodesk's "Download Now" method: https://knowledge.autodesk.com/customer-service/download-install/download/ab... After that, I ran into bug 40206 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Falko Menge <mail(a)falko-menge.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 tokktokk <fdsfgs(a)krutt.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fdsfgs(a)krutt.org -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x(a)gmail.com --- Comment #7 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Created attachment 61487 --> https://bugs.winehq.org/attachment.cgi?id=61487 last 2500 lines of debuglog I can confirm this bug. Attached is a +relay,+seh,+tid log (last 2500 lines) I guess it`s related to some failing call of CertFindCertificateInStore, but as i said, it`s a guess -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #8 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Created attachment 61488 --> https://bugs.winehq.org/attachment.cgi?id=61488 +seh,+crypt log last 2500 lines Attached a +seh,+crypt,+text log last 2500 lines -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Vaclav Cermak <disnel(a)disnel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |disnel(a)disnel.com --- Comment #9 from Vaclav Cermak <disnel(a)disnel.com> --- Same with Wine 4.0. Adding console output. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #10 from Vaclav Cermak <disnel(a)disnel.com> --- Created attachment 63370 --> https://bugs.winehq.org/attachment.cgi?id=63370 Installation failure with Revit 2019 trial -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 winetaste(a)gmx.net changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetaste(a)gmx.net -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net, | |winetest(a)luukku.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 --- Comment #11 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, I can't reproduce with: https://edutrial.autodesk.com/NetSWDLD/2019/RVT/9A276D47-E944-4632-A7DB-4773... which contains 'AutodeskInstallNow.exe'. The installer shows a window "Communication Failure" (uses winsock). --- quote --- Download and installation has been interrupted by a lost connection between the Autodesk website and this computer. The most likely causes are: ... --- quote --- The downloader component uses a custom (local) 'server.crt' for encrypted communication. It is not expired yet. --- snip --- Certificate: Data: Version: 1 (0x0) Serial Number: 15931789922632643513 (0xdd1916863eaab3b9) Signature Algorithm: sha1WithRSAEncryption Issuer: emailAddress = localhost commonName = localhost organizationalUnitName = localhost organizationName = localhost localityName = SG stateOrProvinceName = SG countryName = SG Validity Not Before: Mar 22 14:14:09 2012 GMT Not After : Mar 20 14:14:09 2022 GMT Subject: emailAddress = localhost commonName = localhost organizationalUnitName = localhost organizationName = localhost localityName = SG stateOrProvinceName = SG countryName = SG Subject Public Key Info: Public Key Algorithm: rsaEncryption Public-Key: (1024 bit) Modulus: 00:be:39:28:fd:9b:79:55:b4:c5:9b:e6:1a:49:7f: a4:a1:aa:6a:d4:40:38:10:85:8d:1f:ac:04:01:f4: d4:74:b4:01:fd:df:05:0d:08:4b:79:af:34:4d:b1: 6e:f2:55:86:4a:bb:71:ad:e5:30:c4:b8:10:b5:44: d5:8a:01:5b:54:c5:70:e0:f0:ef:bf:bf:55:0f:18: 2a:9b:72:19:ad:52:9a:9e:ef:8d:f8:8b:1d:5b:75: fc:37:51:b6:d8:08:21:02:05:ee:d1:19:fa:0c:a0: 55:a8:7d:69:51:46:3e:9c:bb:73:ce:a1:c9:56:16: 31:61:8e:4d:5a:48:72:3a:3d Exponent: 65537 (0x10001) Signature Algorithm: sha1WithRSAEncryption bb:4a:db:d5:53:82:64:c4:eb:5b:1e:50:24:08:66:7e:f9:ee: bd:71:a7:14:c4:28:d8:ba:f7:4e:3e:70:78:b9:fe:63:e9:ee: b9:be:4b:ce:34:6b:eb:c1:81:45:41:3a:c9:e9:11:d2:5a:dd: 0b:17:90:fa:f6:db:5b:88:a5:8f:8a:7a:a4:ac:3e:33:e2:ed: 52:07:25:8c:19:db:06:0d:75:2c:cc:07:b5:78:b7:a4:6e:92: de:04:18:b2:91:b5:a4:e2:42:98:0f:86:0c:7b:40:4b:53:f2: da:ec:62:bf:57:0b:f1:b9:5d:fa:57:5c:59:82:69:94:c3:bf: fb:04 -----BEGIN CERTIFICATE----- MIICcTCCAdoCCQDdGRaGPqqzuTANBgkqhkiG9w0BAQUFADB9MQswCQYDVQQGEwJT RzELMAkGA1UECAwCU0cxCzAJBgNVBAcMAlNHMRIwEAYDVQQKDAlsb2NhbGhvc3Qx EjAQBgNVBAsMCWxvY2FsaG9zdDESMBAGA1UEAwwJbG9jYWxob3N0MRgwFgYJKoZI hvcNAQkBFglsb2NhbGhvc3QwHhcNMTIwMzIyMTQxNDA5WhcNMjIwMzIwMTQxNDA5 WjB9MQswCQYDVQQGEwJTRzELMAkGA1UECAwCU0cxCzAJBgNVBAcMAlNHMRIwEAYD VQQKDAlsb2NhbGhvc3QxEjAQBgNVBAsMCWxvY2FsaG9zdDESMBAGA1UEAwwJbG9j YWxob3N0MRgwFgYJKoZIhvcNAQkBFglsb2NhbGhvc3QwgZ8wDQYJKoZIhvcNAQEB BQADgY0AMIGJAoGBAL45KP2beVW0xZvmGkl/pKGqatRAOBCFjR+sBAH01HS0Af3f BQ0IS3mvNE2xbvJVhkq7ca3lMMS4ELVE1YoBW1TFcODw77+/VQ8YKptyGa1Smp7v jfiLHVt1/DdRttgIIQIF7tEZ+gygVah9aVFGPpy7c86hyVYWMWGOTVpIcjo9AgMB AAEwDQYJKoZIhvcNAQEFBQADgYEAu0rb1VOCZMTrWx5QJAhmfvnuvXGnFMQo2Lr3 Tj5weLn+Y+nuub5LzjRr68GBRUE6yekR0lrdCxeQ+vbbW4ilj4p6pKw+M+LtUgcl jBnbBg11LMwHtXi3pG6S3gQYspG1pOJCmA+GDHtAS1Py2uxiv1cL8bld+ldcWYJp lMO/+wQ= -----END CERTIFICATE----- --- snip --- I have the suspicion there is still a server-side expiry on these older 2019 installers. Does this installer work on Windows? Please provide an up-to-date direct download link for reproduce without any registration garbage. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download Status|UNCONFIRMED |NEEDINFO URL|https://www.autodesk.com/fr |https://web.archive.org/web |ee-trials |/20210822112516/https://edu | |trial.autodesk.com/NetSWDLD | |/2019/RVT/9A276D47-E944-463 | |2-A7DB-4773A074CF43/WI/Revi | |t_2019_G1_Win_64bit_Trial_w | |i_en-US_Setup.exe Ever confirmed|0 |1 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45241 Neko-san <nekoNexus(a)protonmail.ch> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nekoNexus(a)protonmail.ch -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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