[Bug 42219] New: Photoshop Elements 15 installer crashes on Adobe ID sign in
https://bugs.winehq.org/show_bug.cgi?id=42219 Bug ID: 42219 Summary: Photoshop Elements 15 installer crashes on Adobe ID sign in Product: Wine Version: 2.0-rc5 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: arashi86(a)gmail.com Distribution: --- Created attachment 56859 --> https://bugs.winehq.org/attachment.cgi?id=56859 Backtrace When running the installer but before installation begins, installer requires an Adobe ID sign in. Clicking Sign In causes the following error message: "The program DPapp.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience." Closing the error message closes the sign in window but not the installer window, but the installer will not proceed past that point. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42219 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest(a)luukku.com --- Comment #1 from winetest(a)luukku.com --- Looks like bug 32342. Winetricks -q corefonts or allfonts should fix it. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42219 Maik Wagner <maiktapwagner(a)aol.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |maiktapwagner(a)aol.com --- Comment #2 from Maik Wagner <maiktapwagner(a)aol.com> --- Created attachment 58778 --> https://bugs.winehq.org/attachment.cgi?id=58778 Console Output wine 2.12 (Non-staging) I am having the same problem but haven't tried the winetricks approach yet but will do. For further information I am attaching my console output as well as a newer backtrace. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42219 --- Comment #3 from Maik Wagner <maiktapwagner(a)aol.com> --- Created attachment 58779 --> https://bugs.winehq.org/attachment.cgi?id=58779 Backtrace on wine 2.12 (non-staging) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42219 --- Comment #4 from Maik Wagner <maiktapwagner(a)aol.com> --- (In reply to winetest from comment #1)
Looks like bug 32342. Winetricks -q corefonts or allfonts should fix it.
Indeed it does. I got a bit further and the installer no longer crashes. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42219 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x(a)gmail.com Resolution|--- |DUPLICATE Status|UNCONFIRMED |RESOLVED --- Comment #5 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x05d9764b). Register dump: CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b EIP:05d9764b ESP:0033d984 EBP:0033d9e0 EFLAGS:00010246( R- -- I Z- -P- ) EAX:06a19220 EBX:00000000 ECX:06a19248 EDX:00000000 ESI:06a19220 EDI:00000000 Stack dump: 0x0033d984: 00000000 06a19220 05d97878 00000000 0x0033d994: 00000000 068346ac 05d7fd2b 00000000 0x0033d9a4: 00000001 00000001 00000000 05ffa350 0x0033d9b4: 00000000 06975fd8 06a18010 06a18110 0x0033d9c4: 06975fd8 05c5f1ca 06975fec 06976028 0x0033d9d4: 06a18110 000004b0 00000000 0033da10 Backtrace: =>0 0x05d9764b in webkit (+0x25764b) (0x0033d9e0) 1 0x05d7cbbe in webkit (+0x23cbbd) (0x0033da10) 2 0x05d7d049 in webkit (+0x23d048) (0x0033da70) This happens on almost all Adobe trials
Looks like bug 32342. Winetricks -q corefonts or allfonts should fix it.
Indeed it does. I got a bit further and the installer no longer crashes.
Please open new bugreports for follow-up issues. Resolving as duplicate *** This bug has been marked as a duplicate of bug 32342 *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=42219 André H. <nerv(a)dawncrow.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nerv(a)dawncrow.de Status|RESOLVED |CLOSED --- Comment #6 from André H. <nerv(a)dawncrow.de> --- closing dup -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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