[Bug 44944] New: Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1
https://bugs.winehq.org/show_bug.cgi?id=44944 Bug ID: 44944 Summary: Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1 Product: Wine Version: 3.5 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: robert.munteanu(a)gmail.com Distribution: --- Created attachment 61050 --> https://bugs.winehq.org/attachment.cgi?id=61050 Terminal output from main installer Fresh 32-bit wineprefix, windows 7, winetricks msxml3 to work around bug#30239 . Started the installer in trial mode and the installer failed during the install operation. The error summary file contains the following text -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s) ----------- Payload: Sonic 5.8.13.0 {6963547D-D36B-4A73-8B4A-23D5F71CA355} ----------- ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1 ------------------------------------------------------------------------------------- Running the pxengine5_08_13a.exe file separately starts its installation and then fails ('Installation of Px Engine files failed') with no console output or other error logs. I've attached the console log from the Set-Up.exe file, in case that helps. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Robert Munteanu <robert.munteanu(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://helpx.adobe.com/pre | |miere-elements/kb/premiere- | |elements-downloads.html -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x(a)gmail.com --- Comment #1 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Created attachment 61056 --> https://bugs.winehq.org/attachment.cgi?id=61056 patch to create dir catroot Does the attached patch help? (Or if you don`t want to compile wine, just create directory ~/.wine/drive_c/windows/system32/catroot manually with mkdir) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 --- Comment #2 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Created attachment 61057 --> https://bugs.winehq.org/attachment.cgi?id=61057 error summary (In reply to Robert Munteanu from comment #0) Next time please also mention that it needs winetricks corefonts and that you need an Adobe account to test. (In reply to Louis Lenders from comment #1) That does make it run further. The Sonic payload doesn't fail anymore, but the installation still fails. Judging from the error summary it wants to set the folder icon but fails on trying to do that. I think a related FIXME is fixme:shell:SHGetSetFolderCustomSettings 0x1afecd4 C 0x2: stub. (Don't quote me on that though) I attached the error summary and can provide more console output if necessary. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Ever confirmed|0 |1 Status|UNCONFIRMED |NEW Keywords| |download --- Comment #3 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to Gijs Vermeulen from comment #2)
Created attachment 61057 [details] error summary
Next time please also mention that it needs winetricks corefonts and that you need an Adobe account to test.
Yes, sorry, was about to go to bed when i posted last comment, next time i`ll be more careful
I think a related FIXME is fixme:shell:SHGetSetFolderCustomSettings 0x1afecd4 C 0x2: stub. (Don't quote me on that though)
That seems to be correct, just returning S_OK makes the installer claim succes,and it seems to be succussfully installed. I guess this should be tracked by new bugreport. Bug https://bugs.winehq.org/show_bug.cgi?id=32718 contains a sample how to use this function. Maybe we can just get away with an improved stub sha1sum ~/Downloads/PremiereElements_14_LS29_win32.exe 57cdfa1aed3078da5e468eb2380c5c83934dddfd /home/louis/Downloads/PremiereElements_14_LS29_win32.exe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 tokktokk <fdsfgs(a)krutt.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fdsfgs(a)krutt.org -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 --- Comment #4 from Robert Munteanu <robert.munteanu(a)gmail.com> --- (In reply to Louis Lenders from comment #1)
Created attachment 61056 [details] patch to create dir catroot
Does the attached patch help?
(Or if you don`t want to compile wine, just create directory ~/.wine/drive_c/windows/system32/catroot manually with mkdir)
I manually created the directory and installation seems to advance, so that helps, thank you! The installation fails for me as described in comment#2, so I'll file a new bug report and link it here. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 --- Comment #5 from Robert Munteanu <robert.munteanu(a)gmail.com> --- (In reply to Gijs Vermeulen from comment #2)
Created attachment 61057 [details] error summary
(In reply to Robert Munteanu from comment #0)
Next time please also mention that it needs winetricks corefonts and that you need an Adobe account to test.
Mentioned on new bug #44959. corefonts was not needed for me ( possibly because I already have the MS fonts installed ). (In reply to Louis Lenders from comment #3)
(In reply to Gijs Vermeulen from comment #2)
Created attachment 61057 [details] error summary
Next time please also mention that it needs winetricks corefonts and that you need an Adobe account to test.
Yes, sorry, was about to go to bed when i posted last comment, next time i`ll be more careful
I think a related FIXME is fixme:shell:SHGetSetFolderCustomSettings 0x1afecd4 C 0x2: stub. (Don't quote me on that though)
That seems to be correct, just returning S_OK makes the installer claim succes,and it seems to be succussfully installed.
I guess this should be tracked by new bugreport. Bug https://bugs.winehq.org/show_bug.cgi?id=32718 contains a sample how to use this function. Maybe we can just get away with an improved stub
sha1sum ~/Downloads/PremiereElements_14_LS29_win32.exe 57cdfa1aed3078da5e468eb2380c5c83934dddfd /home/louis/Downloads/PremiereElements_14_LS29_win32.exe
Filed bug #44959 for the second error. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 --- Comment #6 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- For completenesss of this bug:apparantly things go wrong here: 0076:Call KERNEL32.CopyFileA(0033f410 "C:\\users\\louis\\Temp\\PX9518.tmp\\cdralx86.cat",0033f514 "C:\\windows\\system32\\catroot\\cdralx86.cat",00000000) re t=0040353c 0040:Ret KERNEL32.Sleep() retval=00000000 ret=00427a67 0040:Call KERNEL32.Sleep(0000000a) ret=00427a67 0076:Ret KERNEL32.CopyFileA() retval=00000000 ret=0040353c 0076:Call KERNEL32.GetLastError() ret=00402f0e 0076:Ret KERNEL32.GetLastError() retval=00000003 ret=00402f0e 0076:Call KERNEL32.ExitProcess(ffffffff) ret=004063ed -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |FIXED Status|NEW |RESOLVED Fixed by SHA1| |c06d362b68e19ff0db50e484467 | |ba40e48148e82 --- Comment #7 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- this was fixed by c06d362b68e19ff0db50e484467ba40e48148e82 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #8 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 3.6. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |maiktapwagner(a)aol.com --- Comment #9 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- *** Bug 43419 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|--- |3.0.x -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=44944 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|3.0.x |--- --- Comment #10 from Michael Stefaniuc <mstefani(a)winehq.org> --- Removing the 3.0.x milestone from bugs included in 3.0.2. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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