[Bug 27395] New: Google SketchUp 8 crashes disabling hardware acceleration with nVidia GPU
http://bugs.winehq.org/show_bug.cgi?id=27395 Summary: Google SketchUp 8 crashes disabling hardware acceleration with nVidia GPU Product: Wine Version: 1.3.21 Platform: x86 OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: arielCo(a)gmail.com To replicate: * Run SketchUp - screen is garbled, showing the main menu, toolbars and pieces of the screens of other programs. * Main menu > Window > Preferences * Uncheck "Use hardware acceleration". The "Use fast feedback" box is checked and a MessageBox warns: "SketchUp has checked your computer for compatibility with Fast Feedback, and can't be sure it will work properly". Hit Ok. * Uncheck Fast Feedback (not relevant to the outcome) * Program crashes and a "Send crash report" BugSplat form is shown. Attempt to send the report fails ("invalid response from server") and a ZIP file is created (attached). Attachment 1: output of `WINEDEBUG=fixme+all,warn+all,err+all wine 'C:\Program Files\Google\Google SketchUp 8\SketchUp.exe'´, timestamped (I made deliberate pauses between actions so it would show in the log) Attachment 2: bug report generated by BugSplat Ubuntu 10.10 Google Sketchup 8.0.4811 nVidia 8600M GT (PCIe) nvidia-current 270.41.06 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 --- Comment #1 from ariel cornejo <arielCo(a)gmail.com> 2011-06-04 20:55:10 CDT --- Created an attachment (id=35025) --> (http://bugs.winehq.org/attachment.cgi?id=35025) output of "WINEDEBUG=fixme+all,warn+all,err+all wine ...SketchUp.exe" -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 --- Comment #2 from ariel cornejo <arielCo(a)gmail.com> 2011-06-04 20:56:29 CDT --- Created an attachment (id=35026) --> (http://bugs.winehq.org/attachment.cgi?id=35026) bug report created by SketchUp (BugSplat?) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 ariel cornejo <arielCo(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |arielCo(a)gmail.com --- Comment #3 from ariel cornejo <arielCo(a)gmail.com> 2011-06-04 20:58:34 CDT --- (please ignore the two "Attachments" linked in the initial report. I don't know why they show up before I even attached anything) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 agebosma(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |agebosma(a)gmail.com --- Comment #4 from agebosma(a)gmail.com 2011-06-26 08:36:14 CDT --- Confirmed with: Wine 1.3.23 Ubuntu 11.04 (x86) ATI HD6950 (proprietary driver 11.5) Temp fix: run regedit, open [HKEY_CURRENT_USER\Software\Google\SketchUp6\GLConfig\Display], and change "HW_OK" to 1. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 --- Comment #5 from ariel cornejo <arielCo(a)gmail.com> 2011-06-26 14:29:57 CDT --- agebosma, that's the current value (HW_OK=1). I wanted to disable HW acceleration because I have the "delayed refresh" issue and I want to test whether the OpenGL drivers have anything to do. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 --- Comment #6 from agebosma(a)gmail.com 2011-06-26 18:04:03 CDT --- I understand. By stating "temp fix" I meant to say you can change the value back again to 1 to at least prevent SketchUp from crashing. It does, however, not fix the fact that it crashes with OpenGL disabled in the first place. My confirmation remains valid though. In my case it will crash when I disable OpenGL as well. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 --- Comment #7 from ariel cornejo <arielCo(a)gmail.com> 2011-06-27 08:10:18 CDT --- Uhm, let me elaborate: with HW_OK=1, I launch SketchUp more-or-less successfully (the work area is initialized with garbage and I need to zoom in/out to refresh but otherwise it works). Then I try to disable HW accel as described in comment #1 and SU crashes when I click [Ok]. If I set HW_OK=0 it refuses to start: "SketchUp was unable to initialize OpenGL! Please make sure you have installed the correct drivers for you graphics card. Error: ChoosePixelFormat failed [Ok]". Then it creates an "Untitled" window, closes it immediately, and another MessageBox shows some unprintable text like "▯▯▯▯▯▯▯ (▯▯▯▯▯▯:59)" followed by "An invalid argument was encountered". I'm guessing that it takes something else to switch to software rendering via registry. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 --- Comment #8 from ariel cornejo <arielCo(a)gmail.com> 2011-06-27 08:14:53 CDT --- BTW, I get the same results with Compiz or Metacity (I'm using the Compiz Fusion Icon to switch between both) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 --- Comment #9 from Zyzzy <zyzzy(a)centrum.cz> 2012-09-13 12:55:33 CDT --- Created attachment 41662 --> http://bugs.winehq.org/attachment.cgi?id=41662 sketchup log -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 Zyzzy <zyzzy(a)centrum.cz> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zyzzy(a)centrum.cz --- Comment #10 from Zyzzy <zyzzy(a)centrum.cz> 2012-09-13 12:56:33 CDT --- Hi, the same problem here. SketchUp starts, menu and panels are visible and seems to be working, but drawing area is filled with pieces of the screens of other programs or background image. OS: PC-BSD 9.0 x64 GPU: nVidia GeForce 9300M G notebook ASUS M50Vc On the same machine, it works in Linux Mint 13! (wine 1.4.1, wine 1.5.12) with only "mouse 1 event behind" bug. Tried wine versions (with SketchUp 8): wine 1.4.1 from PC-BSD repository (wine64) wine-fbsd64-1.5.12 wine-fbsd64-1.5.9 wine-fbsd64-1.4.1 wine-fbsd64-1.4.r6 Tried SketchUp versions (with wine 1.4.1): 8.0.15158 8.0.14346 7.1.6860 and some others including some 6 Tried nVidia drivers: 304.43 295.71 290.10 Tried launching in virtual desktop mode (winecfg) Tried changing registry - HW_OK=0/1 Tried enabling/disabling all settings available in winetricks... Tried upgrading to PC-BSD 9.1 RC1 x64, also x32 version of PC-BSD Tried changing xconf.org - adding 'Option "NoDRI"' Tried changing resolution via nvidia-settings from 1440x900 to 1024x768 Tried changing theme in Gnome :) No luck... I am going to send 1 BTC for the solution :-) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27395 Rico <kgbricola(a)web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #41662|application/octet-stream |text/plain mime type| | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=27395 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download Status|UNCONFIRMED |NEW URL| |http://dl.trimble.com/sketc | |hup/gsu8/FW-3-0-16846-EN.ex | |e CC| |focht(a)gmx.net Summary|Google SketchUp 8 crashes |Google SketchUp 8 crashes |disabling hardware |on startup with OpenGL |acceleration with nVidia |hardware acceleration |GPU |disabled ('HW_OK=0' setting | |in registry) Ever confirmed|0 |1 --- Comment #11 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, can someone test if Software OpenGL works on Windows ('HW_OK=0')? BTW it's not limited to NVIDIA, it will crash for _any_ graphics vendor with hw accelerated OpenGL disabled (Intel, AMD etc.) See my analysis here: https://bugs.winehq.org/show_bug.cgi?id=27906#c55 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=27395 wine(a)ptx.dk changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wine(a)ptx.dk -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=27395 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest(a)luukku.com --- Comment #12 from winetest(a)luukku.com --- Still valid wine 2.0rc3 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=27395 soredake <yuno(a)hitler.rocks> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |yuno(a)hitler.rocks -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=27395 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://dl.trimble.com/sketc |https://web.archive.org/web |hup/gsu8/FW-3-0-16846-EN.ex |/20200105182803/http://dl.t |e |rimble.com/sketchup/gsu8/FW | |-3-0-16846-EN.exe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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