[Bug 24384] New: Program Error - My Heritage Family Tree Builder
http://bugs.winehq.org/show_bug.cgi?id=24384 Summary: Program Error - My Heritage Family Tree Builder Product: Wine Version: 1.2 Platform: x86 OS/Version: Linux Status: UNCONFIRMED Severity: critical Priority: P2 Component: programs AssignedTo: wine-bugs(a)winehq.org ReportedBy: physicsmichael(a)yahoo.com My Heritage Family Tree Builder is a free program which can be downloaded from this link : http://www.myheritage.com/family-tree-builder . I have used it for a long time on windows and recently tried to install and use it on Ubuntu. The installation process went smoothly and completed just fine. But after starting to run the program a window pops up and states : Program Error The program MyHeritage.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience. This can be caused by a problem in the program or a deficiency in Wine. You may want to check http://appdb.winehq.org for tips about running this application. If this problem is not present under Windows and has not been reported yet, you can report it at http://bugs.winehq.org. If more information is required please provide me with instructions to retreive it, as I am new to UNIX (plus I'm using Ubuntu, so I don't often use the terminal). Thank you. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 Rosanne DiMesio <dimesio(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|critical |normal --- Comment #1 from Rosanne DiMesio <dimesio(a)earthlink.net> 2010-09-13 10:16:05 CDT --- Not critical. http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity Attach (do not paste) terminal output. http://wiki.winehq.org/FAQ#get_log -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 --- Comment #2 from Michael <physicsmichael(a)yahoo.com> 2010-09-14 07:26:32 CDT --- Created an attachment (id=30748) --> (http://bugs.winehq.org/attachment.cgi?id=30748) Terminal output from running the program -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 --- Comment #3 from hpk(a)shaw.ca 2010-09-23 17:38:07 CDT --- Created an attachment (id=30940) --> (http://bugs.winehq.org/attachment.cgi?id=30940) Another very similar terminal output for FTB -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 --- Comment #4 from Edward Comer <remocmail-1shot(a)yahoo.com> 2010-11-20 09:53:54 CST --- Created an attachment (id=32045) --> (http://bugs.winehq.org/attachment.cgi?id=32045) As with others, crashes right ater default selection on language I posted because my environment is different from previous posts. Family Tree Builder 4.0 was executed on a Mint-9 amd64 system using wine version 1.2 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 GyB <gyebro69(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gyebro69(a)gmail.com --- Comment #5 from GyB <gyebro69(a)gmail.com> 2011-02-13 10:47:34 CST --- The problem is still present with Wine-1.3.13: the application crashes after the language selection screen. Workaround: winetricks comctl32. This makes the application happy and it will start. Tested with FTB v5.0.0.1168. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 --- Comment #6 from GyB <gyebro69(a)gmail.com> 2011-02-13 11:15:13 CST --- Created an attachment (id=33277) --> (http://bugs.winehq.org/attachment.cgi?id=33277) comctl32 debug log I attached a debug log containing traces from Wine's comctl32 component. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 GyB <gyebro69(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |http://www.myheritage.com/f | |amily-tree-builder Component|programs |comctl32 --- Comment #7 from GyB <gyebro69(a)gmail.com> 2011-10-23 06:03:58 CDT --- Still present as of Wine-1.3.31 and with the latest version of Family Tree Builder 5.1. Native comctl32 still works around the crash. Confirming and setting component. The problem can be reproduced in the freeware version of the app, without the need of registration (the crash happens before the login/welcome screen appears). -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 GyB <gyebro69(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1 --- Comment #8 from GyB <gyebro69(a)gmail.com> 2011-10-23 06:04:45 CDT --- Confirming -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 prateek papriwal <papriwalprateek(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |papriwalprateek(a)gmail.com --- Comment #9 from prateek papriwal <papriwalprateek(a)gmail.com> 2012-02-12 23:47:11 CST --- Yes, i tested the My Heritage Family Tree Builder and found out that it teminates after the language selection screen . and it showed the error message. i think +relay logging can help to track the bug . -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 --- Comment #10 from prateek papriwal <papriwalprateek(a)gmail.com> 2012-02-13 04:08:24 CST --- Created attachment 38851 --> http://bugs.winehq.org/attachment.cgi?id=38851 log of trace messages of relay Debugging -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 Dave Caldwell <drcaldwell(a)wbcable.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |drcaldwell(a)wbcable.net -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24384 --- Comment #11 from Dave Caldwell <drcaldwell(a)wbcable.net> 2012-07-27 01:02:47 CDT --- Created attachment 41178 --> http://bugs.winehq.org/attachment.cgi?id=41178 Via WINE 1.4 on Mint 13, Family Tree Builder crashes after language choice window. WINE ver. 1.4 on Mint 13 has same problem as #9 below... error log attached. Dave -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=24384 Sebastian Lackner <sebastian(a)fds-team.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sebastian(a)fds-team.de --- Comment #12 from Sebastian Lackner <sebastian(a)fds-team.de> --- Works for me with latest Wine. $ git describe origin/master wine-1.7.31-88-g9a68ef4 $ sha1sum family_tree_builder_7138.exe 74245c94089642d65b2fde09fd7188430df68b81 family_tree_builder_7138.exe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=24384 --- Comment #13 from Austin English <austinenglish(a)gmail.com> --- (In reply to Sebastian Lackner from comment #12)
Works for me with latest Wine.
$ git describe origin/master wine-1.7.31-88-g9a68ef4
$ sha1sum family_tree_builder_7138.exe 74245c94089642d65b2fde09fd7188430df68b81 family_tree_builder_7138.exe
Fixed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=24384 Bruno Jesus <00cpxxx(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #14 from Bruno Jesus <00cpxxx(a)gmail.com> --- (In reply to Austin English from comment #13)
(In reply to Sebastian Lackner from comment #12)
Works for me with latest Wine.
$ git describe origin/master wine-1.7.31-88-g9a68ef4
$ sha1sum family_tree_builder_7138.exe 74245c94089642d65b2fde09fd7188430df68b81 family_tree_builder_7138.exe
Fixed.
-- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=24384 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #15 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 1.7.36. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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