[Bug 47046] New: Unable to run FortiClient 5.2.6.exe app on mac Os Mojave
https://bugs.winehq.org/show_bug.cgi?id=47046 Bug ID: 47046 Summary: Unable to run FortiClient 5.2.6.exe app on mac Os Mojave Product: Wine Version: 4.0 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: mdparesh(a)gmail.com Distribution: --- I have Macbook Pro Early 2015 Retina model. I am running Wine 4.0 (XQuartZ 2.7.7). When I try to run 'wine FortiClientSetup_5.2.6.0664_x64.exe' I get following error: preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist' /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist' 0009:fixme:ver:GetCurrentPackageId (0x32ef50 0x0): stub 0009:fixme:msi:open_userdata_comp_key only looking at the current user 0009:fixme:ntdll:NtLockFile I/O completion on lock not implemented yet /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist' /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist' 003a:fixme:advapi:LsaOpenPolicy ((null),0x45faf0,0x00000001,0x45faec) stub 003a:fixme:advapi:LsaClose (0xcafe) stub 0047:fixme:wtsapi:WTSEnumerateSessionsW Stub 0x0 0x00000000 0x00000001 0x45fc44 0x45fc48 0051:fixme:advapi:LsaOpenPolicy ((null),0x56faf0,0x00000001,0x56faec) stub 0051:fixme:advapi:LsaClose (0xcafe) stub 005d:fixme:ver:GetCurrentPackageId (0x56dee8 0x0): stub 0063:fixme:ver:GetCurrentPackageId (0x45cf4c 0x0): stub 0067:fixme:fltlib:FilterConnectCommunicationPort (L"\\FortiShieldPort", 0, 0x0, 0, 0x0, 0x56fb44) stub 0070:fixme:fltlib:FilterConnectCommunicationPort (L"\\FortiShieldPort", 0, 0x0, 0, 0x0, 0x56fb74) stub 0070:fixme:fltlib:FilterConnectCommunicationPort (L"\\FortiShieldPort", 0, 0x0, 0, 0x0, 0x56fb74) stub preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 0035:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 5) 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:wintrust:WinVerifyTrust unimplemented for 3 0089:fixme:ntdll:server_ioctl_file Unsupported ioctl 9c040 (device=9 access=3 func=10 method=0) 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7b4f0 5000 L"DIFxLib" 0x46e9b0 0089:fixme:netcfgx:netcfg_Initialize 0x7b4f0 0x0 0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x7b4f0 {4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7b520 5000 L"DIFxLib" 0x46ea20 0089:fixme:netcfgx:netcfg_Initialize 0x7b520 0x0 0089:fixme:netcfgx:netcfg_FindComponent 0x7b520 L"ft_vnic" 0x46e998 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:wintrust:WinVerifyTrust unimplemented for 3 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7b760 5000 L"DIFxLib" 0x46e9b0 0089:fixme:netcfgx:netcfg_Initialize 0x7b760 0x0 0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x7b760 {4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:wintrust:WinVerifyTrust unimplemented for 3 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7ecc0 5000 L"DIFxLib" 0x46e9b0 0089:fixme:netcfgx:netcfg_Initialize 0x7ecc0 0x0 0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x7ecc0 {4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x7ef40 5000 L"DIFxLib" 0x46ea20 0089:fixme:netcfgx:netcfg_Initialize 0x7ef40 0x0 0089:fixme:netcfgx:netcfg_FindComponent 0x7ef40 L"ft_vnic" 0x46e998 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:wintrust:WinVerifyTrust unimplemented for 3 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x70b30 5000 L"DIFxLib" 0x46e9b0 0089:fixme:netcfgx:netcfg_Initialize 0x70b30 0x0 0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x70b30 {4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:wintrust:WinVerifyTrust unimplemented for 3 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x738f0 5000 L"DIFxLib" 0x46e9b0 0089:fixme:netcfgx:netcfg_Initialize 0x738f0 0x0 0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x738f0 {4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x70b60 5000 L"DIFxLib" 0x46ea20 0089:fixme:netcfgx:netcfg_Initialize 0x70b60 0x0 0089:fixme:netcfgx:netcfg_FindComponent 0x70b60 L"ft_vnic" 0x46e998 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:wintrust:WinVerifyTrust unimplemented for 3 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0089:fixme:netcfgx:netcfglock_AcquireWriteLock 0x73cd0 5000 L"DIFxLib" 0x46e9b0 0089:fixme:netcfgx:netcfg_Initialize 0x73cd0 0x0 0089:fixme:netcfgx:netcfg_QueryNetCfgClass 0x73cd0 {4d36e972-e325-11ce-bfc1-08002be10318} 0x46ea00 0089:fixme:setupapi:pSetupGetGlobalFlags stub 0009:err:msi:execute_script Execution of script 0 halted; action L"[difx=C:\\users\\usermd\\Temp\\DIF8ea4.tmp;;vnic=C:\\Program Files\\Common Files\\Fortinet\\FortiClient\\ftvnic\\ft_vnic.inf;vnic_ndis6_3=;;;;;;;;UPGRADINGPRODUCTCODE=;ANCESTORFOUND=<=>S-1-5-21-0-0-0-1000<=>{B3C0608B-AACD-4547-8C73-199FD641EB76}]CA_InstallDrivers" returned 1603 0009:err:msi:ITERATE_Actions Execution halted, action L"InstallFinalize" returned 1603 0009:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 5) 0009:fixme:msi:internal_ui_handler internal UI not implemented for message 0x0b000000 (UI level = 5) 0009:err:msi:ITERATE_Actions Execution halted, action L"ExecuteAction" returned 1603 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist' /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.200.3/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist' preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000 009d:fixme:netcfgx:netcfglock_AcquireWriteLock 0x64470 15000 L"Fortinet installation program" 0x23f7f8 009d:fixme:netcfgx:netcfg_Initialize 0x64470 0x0 009d:fixme:netcfgx:netcfg_FindComponent 0x64470 L"ft_fortifilter" 0x23f770 009d:fixme:netcfgx:netcfg_Uninitialize 0x64470 009d:fixme:netcfgx:netcfglock_ReleaseWriteLock 0x64470 -- Do not reply to this email, post in Bugzilla using the above URL to reply. 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https://bugs.winehq.org/show_bug.cgi?id=47046 Lankesh <mdparesh(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mdparesh(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 Lankesh <mdparesh(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- OS|Linux |Mac OS X Severity|normal |blocker -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 Lankesh <mdparesh(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P2 |P1 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #1 from Lankesh <mdparesh(a)gmail.com> --- I did select 64bit option while installing Wine. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |o.dierick(a)piezo-forte.be Severity|blocker |normal Priority|P1 |P2 --- Comment #2 from Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> --- Bug triage notification: Issue in one application is severity 'normal'. Read severity level description there: https://wiki.winehq.org/Bugs#severity Please, don't paste long text in the comments: Quoting a few lines from a longer text is fine, but full text should go into a file and be attached. Read bug writing do's and don'ts there: https://wiki.winehq.org/Bugs#Do.27s_and_Don.27ts Is there a free download or demo that can reproduce the issue? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #3 from Lankesh <mdparesh(a)gmail.com> --- (In reply to Olivier F. R. Dierick from comment #2)
Bug triage notification: Issue in one application is severity 'normal'.
Read severity level description there: https://wiki.winehq.org/Bugs#severity
Please, don't paste long text in the comments: Quoting a few lines from a longer text is fine, but full text should go into a file and be attached.
Read bug writing do's and don'ts there: https://wiki.winehq.org/Bugs#Do.27s_and_Don.27ts
Is there a free download or demo that can reproduce the issue?
Apologies for not complying with the bug reporting terms. I am not able to attach the software file here. The file size is 22MB. Can you provide your work email so I can upload it to Google drive an share it with you? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #4 from Lankesh <mdparesh(a)gmail.com> --- (In reply to Olivier F. R. Dierick from comment #2)
Bug triage notification: Issue in one application is severity 'normal'.
Read severity level description there: https://wiki.winehq.org/Bugs#severity
Please, don't paste long text in the comments: Quoting a few lines from a longer text is fine, but full text should go into a file and be attached.
Read bug writing do's and don'ts there: https://wiki.winehq.org/Bugs#Do.27s_and_Don.27ts
Is there a free download or demo that can reproduce the issue?
Apologies for not complying with the bug reporting terms. I am not able to attach the software file here. The file size is 22MB. Can you provide your work email so I can upload it to Google drive an share it with you? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #5 from Ken Thomases <ken(a)codeweavers.com> --- (In reply to Lankesh from comment #0)
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
Please try with Wine 4.1 or later (preferably the latest, currently 4.6). The above issue was fixed after 4.0. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #6 from Lankesh <mdparesh(a)gmail.com> --- (In reply to Ken Thomases from comment #5)
(In reply to Lankesh from comment #0)
preloader: Warning: failed to reserve range 00007fff40000000-00007fff41ff0000
Please try with Wine 4.1 or later (preferably the latest, currently 4.6). The above issue was fixed after 4.0.
Ohh Thanks for the reply. Will try 4.6 and close the issue if it works Thank you for taking time for support. Much appreciated Cheers :) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #7 from Lankesh <mdparesh(a)gmail.com> --- Created attachment 64218 --> https://bugs.winehq.org/attachment.cgi?id=64218 Debug logs for FortiClient not working in wine 4.6 I installed Wine 4.6 Devel and ran following command: wine FortiClientSetup_5.2.6.0664_x64.exe But still I am not able to run FotiClient app -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |msi Ever confirmed|0 |1 Keywords| |Installer Status|UNCONFIRMED |NEW URL| |https://forticlient.com/dow | |nloads --- Comment #8 from Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> --- Hello, There is a free download of FortiClient 6.0 on the publisher website (Link added to the URL field). My system is Linux Debian 8 64 bit. I tested with wine 4.6 in a new 64 bit wineprefix. $ du -b FortiClientOnlineInstaller_6.0.exe 855360 FortiClientOnlineInstaller_6.0.exe $ sha1sum FortiClientOnlineInstaller_6.0.exe aa5d08564446a1c2f1aa8e5ee1041e282a45ed99 FortiClientOnlineInstaller_6.0.exe The installer fails with an error dialog 'setup ended prematurely'. The log file indicates that the issue causes msi to fail. That error also appears in the reporter's log file. --- start --- (...) 002e:err:msi:execute_script Execution of script 0 halted; action L"[difx=C:\\users\\olivier\\Temp\\DIF72d5.tmp;;ftsvnic=C:\\Program Files\\Common Files\\Fortinet\\FortiClient\\ftsvnic\\ftsvnic.inf;ndis6=C:\\Program Files\\Common Files\\Fortinet\\FortiClient\\FortiFilter\\FortiFilter.inf;fortifilter_ndis6_3=;;vnic=C:\\Program Files\\Common Files\\Fortinet"... returned 1603 (...) --- end --- The full log file is attached (uncompressed: 12.1MB). I think that issue should be addressed first because it prevents further testing. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #9 from Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> --- Created attachment 64220 --> https://bugs.winehq.org/attachment.cgi?id=64220 wine 4.6 FortiClient 6.0 WINEDEBUG=+msi terminal output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #10 from Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> --- The issue also happens with wine-staging 4.6. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 --- Comment #11 from Lankesh <mdparesh(a)gmail.com> --- Hello, Have we found out the root cause of this issue? When will it be possible to set a target milestone for this issue? Cheers :) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47046 Saulius K. <saulius2(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |saulius2(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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