[Bug 10287] New: unable to install nero 8
http://bugs.winehq.org/show_bug.cgi?id=10287 Summary: unable to install nero 8 Product: Wine Version: CVS/GIT Platform: Other OS/Version: other Status: NEW Severity: major Priority: P2 Component: wine-msi AssignedTo: wine-bugs(a)winehq.org ReportedBy: infyquest(a)gmail.com Created an attachment (id=8939) --> (http://bugs.winehq.org/attachment.cgi?id=8939) nreo console output I am unable to install nero 8. It comes up the screen Preparing Installation, then suddenly it crashes. I am attaching the console output -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|wine-msi |wine-misc Keywords| |Installer --- Comment #1 from James Hawkins <truiken(a)gmail.com> 2007-11-02 16:31:27 --- Vijay, you've been reporting bugs in Wine for a long time...don't guess the component if you don't know just because you saw a fixme in the console output. The 'Installer' keyword was added for a reason... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #2 from Vijay Kamuju <infyquest(a)gmail.com> 2007-11-02 16:38:44 --- I am sorry about that. Currently I am investigating other apps. I am trying to convert my windows laptop to linux. So I am trying out all the windows apps I frequently use on a VitrualBox VM. So I could not investigate it further, to put the correct module, as its a threaded installer. So could later update the module after I found the reason. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #3 from Vijay Kamuju <infyquest(a)gmail.com> 2007-11-02 16:50:43 --- which trace to use??? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #4 from James Hawkins <truiken(a)gmail.com> 2007-11-02 17:11:24 --- Trace to use for what? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #5 from Vijay Kamuju <infyquest(a)gmail.com> 2007-11-02 18:22:46 --- like WINEDEBUG=+relay,+msi wine SetupX.exe or something like WINEDEBUG=+trace wine SetupX.exe -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #6 from James Hawkins <truiken(a)gmail.com> 2007-11-02 18:35:10 --- You still didn't answer the question. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #7 from Vijay Kamuju <infyquest(a)gmail.com> 2007-11-02 18:45:04 --- I mean I may have written a wrong comment. I meant which dll's trace log should I look at to determine the problem. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #8 from James Hawkins <truiken(a)gmail.com> 2007-11-02 18:48:51 --- I don't know which dll the bug is in, so I can't say which trace to use. +relay never hurts. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #9 from Vijay Kamuju <infyquest(a)gmail.com> 2007-11-27 11:10:07 --- With Latest git (dt 27-Dec-2007 11:00AM CST) I am getting new errors ... fixme:ole:CoGetClassObject CLSCTX_REMOTE_SERVER not supported err:ole:CoGetClassObject no class object {02585c63-db8d-4077-b2be-0786b8c945b7} could be created for context 0x17 fixme:advapi:CheckTokenMembership ((nil) 0x1300b8 0x34fbe4) stub! err:msi:MsiDatabaseCommit Failed to commit tables! fixme:advapi:LookupAccountNameW (null) L"vijayk" (nil) 0x34f7fc (nil) 0x34f800 0x34f7f4 - stub ... Later it crashes The important part why is commit tables failing in msi, Is it the cause for installation issues? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #10 from Austin English <austinenglish(a)gmail.com> 2008-06-03 13:05:20 --- Is this still an issue in 1.0-rc3? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #11 from Vijay Kamuju <infyquest(a)gmail.com> 2008-06-03 14:12:29 --- Havent tested it lately, as I moved to a new location, pretty busy. And have deleted the VM which hosted the test env for wine, it will take to 2-3 weeks to retest again. Feel free to test it. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #12 from Austin English <austinenglish(a)gmail.com> 2008-12-01 01:54:29 --- Is this still an issue in current (1.1.9 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #13 from Vijay Kamuju <infyquest(a)gmail.com> 2008-12-10 17:59:10 --- will test with latest git, soon as soon as I get my laptop fixed. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|CVS/GIT |unspecified --- Comment #14 from Austin English <austinenglish(a)gmail.com> 2009-01-18 03:46:43 --- Removing deprecated CVS/GIT version tag. Please retest in current git. If the bug is still present in today's wine, but was not present in some earlier version of wine, please update version field to earliest known version of wine that had the bug. Thanks! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Janus Trolesen <ysangkok(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ysangkok(a)gmail.com --- Comment #15 from Janus Trolesen <ysangkok(a)gmail.com> 2009-03-15 09:29:44 --- It is still an issue in 1.1.17. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #16 from Austin English <austinenglish(a)gmail.com> 2009-09-15 15:30:48 --- Is this still an issue in current (1.1.29 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Jeff Zaroyko <jeffz(a)jeffz.name> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|major |normal -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #17 from Austin English <austinenglish(a)gmail.com> 2010-05-26 14:58:26 --- There's a demo here: ftp://ftp5.usw.nero.com/oem/PandaSoftware/Nero-8.1.1.0_Panda_trial.exe which also fails in wine-1.2-rc1-84-g9ce0ae1 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download Status Whiteboard| | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #8939|0 |1 is obsolete| | --- Comment #18 from Austin English <austinenglish(a)gmail.com> 2010-05-26 14:59:04 --- Created an attachment (id=28298) --> (http://bugs.winehq.org/attachment.cgi?id=28298) terminal output -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #19 from Austin English <austinenglish(a)gmail.com> 2010-05-26 15:01:41 --- Created an attachment (id=28299) --> (http://bugs.winehq.org/attachment.cgi?id=28299) +msi trace -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Hans Leidekker <hans(a)meelstraat.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hans(a)meelstraat.net Status Whiteboard| | --- Comment #20 from Hans Leidekker <hans(a)meelstraat.net> 2010-05-26 15:22:10 --- err:msi:ITERATE_Actions Execution halted, action L"NeroAg_Init" returned 1603 This is a custom action failing. A +msi,+relay,+seh,+tid trace might help. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #21 from Austin English <austinenglish(a)gmail.com> 2010-05-26 19:16:45 --- Created an attachment (id=28313) --> (http://bugs.winehq.org/attachment.cgi?id=28313) +msi,+relay,+seh,+tid trace, tail'ed to 500k Full log is 1.4gb. Let me know if you need more. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #22 from Hans Leidekker <hans(a)meelstraat.net> 2010-05-27 02:01:18 --- You attached a C source file instead of the trace. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #28313|0 |1 is obsolete| | --- Comment #23 from Austin English <austinenglish(a)gmail.com> 2010-05-27 10:47:24 --- Created an attachment (id=28325) --> (http://bugs.winehq.org/attachment.cgi?id=28325) +msi,+relay,+seh,+tid tailed to 500k lines Sorry about that. Here you go. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |austinenglish(a)gmail.com -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #24 from Hans Leidekker <hans(a)meelstraat.net> 2010-05-27 13:27:03 --- Hmm, the 'NeroAg_Init' custom action doesn't show up in that trace. And the ftp link doesn't work for me either. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox_xerox2000(a)yahoo.co.uk --- Comment #25 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> 2010-05-27 14:26:39 --- this one has the same buG ; http://download.oldapps.com/Nero/Nero-8.1.1.0_eng_trial.exe -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #26 from Austin English <austinenglish(a)gmail.com> 2010-05-27 14:29:17 --- Seems they took it down between yesterday and today o.0. FileHippo luckily still has a copy: http://www.filehippo.com/download_nero_burning_rom/3261/ -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net --- Comment #27 from Anastasius Focht <focht(a)gmx.net> 2010-05-27 14:58:20 --- Hello, use a clean WINEPREFIX for _every_ run of these installers. --- snip --- ... 0032:trace:msi:ACTION_CustomAction Handling custom action L"NeroAg_Init" (101 L"NCADll" L"NeroAg_Init") ... 0032:trace:msi:HANDLE_CustomType1 Calling function L"NeroAg_Init" from L"C:\\users\\focht\\Temp\\msi3a88.tmp" ... 003c:Call KERNEL32.LoadLibraryExW(00b8e03a L"wuapi.dll",00000000,00000008) ret=6842b521 ... 003c:fixme:wuapi:automatic_updates_Pause 003c:Call KERNEL32.FormatMessageA(00001300,00000000,80004001,00000400,00b8e3fc,00000000,00000000) ret=10065702 003c:Ret KERNEL32.FormatMessageA() retval=00000000 ret=10065702 ... 003c:trace:msi:DllThread custom action (3c) returned -2147467263 ... 0032:Call KERNEL32.GetExitCodeThread(0000004c,0033f74c) ret=68365357 0032:Ret KERNEL32.GetExitCodeThread() retval=00000001 ret=68365357 0032:err:msi:custom_get_thread_return Invalid Return Code -2147467263 ... 0032:err:msi:ITERATE_Actions Execution halted, action L"NeroAg_Init" returned 1603 --- snip --- 0x80004001 = -2147467263 = E_NOTIMPL --- snip dlls/msi/custom.c --- static UINT custom_get_thread_return( MSIPACKAGE *package, HANDLE thread ) { DWORD rc = 0; GetExitCodeThread( thread, &rc ); switch (rc) { case ERROR_FUNCTION_NOT_CALLED: case ERROR_SUCCESS: case ERROR_INSTALL_USEREXIT: case ERROR_INSTALL_FAILURE: return rc; case ERROR_NO_MORE_ITEMS: return ERROR_SUCCESS; case ERROR_INSTALL_SUSPEND: ACTION_ForceReboot( package ); return ERROR_SUCCESS; default: ERR("Invalid Return Code %d\n",rc); return ERROR_INSTALL_FAILURE; } } --- snip dlls/msi/custom.c --- which gets translated to infamous ERROR_INSTALL_FAILURE for that custom action ;-) Faking S_OK for windows updates "pause" action stub should be harmless. Interestingly the installer also tries to call MsiDatabaseCommit() which is indeed not allowed during a custom action according to MSDN... Regards -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 --- Comment #28 from Hans Leidekker <hans(a)meelstraat.net> 2010-05-28 13:53:51 --- Done, commit is c9fd854e04819a06ee10e04fb090810b4e879f10. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #29 from Austin English <austinenglish(a)gmail.com> 2010-05-28 19:33:50 --- Gets past the initial bug, but then complains that the serial number is invalid. But that would be a new bug... Marking fixed. Thanks Anastasius/Hans! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #30 from Alexandre Julliard <julliard(a)winehq.org> 2010-06-11 12:49:17 --- Closing bugs fixed in 1.2-rc3. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=10287 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Fixed by SHA1| |c9fd854e04819a06ee10e04fb09 | |0810b4e879f10 URL| |http://filehippo.com/downlo | |ad_nero_burning_rom/3261 Hardware|Other |x86 Version|unspecified |0.9.48. OS|other |Linux -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=10287 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |wuapi Summary|unable to install nero 8 |Nero Burning ROM v8 fails | |to install URL|http://filehippo.com/downlo |https://web.archive.org/web |ad_nero_burning_rom/3261 |/20121010044125/http://down | |load.oldapps.com/Nero/Nero- | |8.1.1.0_eng_trial.exe --- Comment #31 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, adding stable download link via Internet Archive for documentation. https://web.archive.org/web/20121010044125/http://download.oldapps.com/Nero/... $ sha1sum Nero-8.1.1.0_eng_trial.exe e1e1f705923527fe1520bf03fac6e6bf7be25c70 Nero-8.1.1.0_eng_trial.exe $ du -sh Nero-8.1.1.0_eng_trial.exe 178M Nero-8.1.1.0_eng_trial.exe Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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