[Bug 16681] New: Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."
http://bugs.winehq.org/show_bug.cgi?id=16681 Summary: Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..." Product: Wine Version: 1.1.11 Platform: Other URL: http://adobe.com OS/Version: other Status: NEW Keywords: download Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: dank(a)kegel.com With today's git, Adobe Photoshop CS4 installs nicely. However, it doesn't start up. To reproduce, assuming you've already downloaded and unpacked ADBEPHSPCS4_LS4.7z/ADBEPHSPCS4_LS4.exe: $ rm -rf .wine $ wine iexplore http://winehq.org (to preload gecko) $ wine "Adobe CS4"/setup.exe (or whereever you unpacked it to) $ cd ~/".wine/drive_c/Program Files/Adobe/Adobe Photoshop CS4" $ wine photoshop This results in the dialog "Some of the application components are missing from the Application directory, Please reinstall the application." Looking at the relay, it seems to do this after loading amtservices.dll, waiting quite a while, and timing out. (Loading native gdiplus doesn't help, not that I thought it would...) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #1 from Dan Kegel <dank(a)kegel.com> 2008-12-30 21:14:30 --- FWIW, supposedly once you're logged in to adobe's site, you may be able to bypass the download manager by using these direct URLs in the same browser: http://trials.adobe.com/Applications/MastCol/CS4/Win/ADBESTAMCS4_LS4.exe http://trials.adobe.com/Applications/MastCol/CS4/Win/ADBESTAMCS4_LS4.7z Dunno if it works. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #2 from cem <cemelmaci(a)hotmail.com> 2009-01-31 12:46:34 --- Created an attachment (id=19129) --> (http://bugs.winehq.org/attachment.cgi?id=19129) ps_cs4.log -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 cem <cemelmaci(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #19129|ps_cs4 |ps_cs4.txt filename| | --- Comment #3 from cem <cemelmaci(a)hotmail.com> 2009-01-31 12:49:16 --- (From update of attachment 19129) wine version wine-1.1.14 git -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 Robin L <r0bin.456456(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |r0bin.456456(a)gmail.com --- Comment #4 from Robin L <r0bin.456456(a)gmail.com> 2009-02-21 07:15:19 --- I can confirm this bug with Wine version 1.1.15. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 Warren Dumortier <nwarrenfl(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nwarrenfl(a)gmail.com --- Comment #5 from Warren Dumortier <nwarrenfl(a)gmail.com> 2009-02-21 10:46:53 --- If i understand correctly, it crashes because ExInitializeResourceLite is not implemented. After patching ntoskrnl.exe with a stub implemenation, it crashes due to another error: wine: Unimplemented function ntoskrnl.exe.MmQuerySystemSize called at address 0x7ee198b0 (thread 0014), starting debugger... It seems some things will have to be stubbed to make it work... If someone can confirm this and maybe make a stub implemenation of those functions, it would be a nice begin. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #6 from Robin L <r0bin.456456(a)gmail.com> 2009-02-25 08:34:26 --- I wonder why other people don't seem to have this bug. Did they install it on Windows and then run the executable from the installation directory? Or are they using a portable version? Did anyone manage to install and run Photoshop without Windows? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #7 from Warren Dumortier <nwarrenfl(a)gmail.com> 2009-02-25 13:39:59 --- Do you think it is caused by the unimplemented function? wine: Unimplemented function ntoskrnl.exe.MmQuerySystemSize called at address 0x7ee198b0 (thread 0014), starting debugger... Can someone make a patch to stub that so people could test it out and see if this is the real problem, and see if there will be other problems? Thanks. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #8 from Robin L <r0bin.456456(a)gmail.com> 2009-02-25 15:38:51 --- There could be something wrong with the installer in Wine too... Maybe it didn't install an important file. That's why we need to know if people already succesfully installed PS without Windows. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #9 from Warren Dumortier <nwarrenfl(a)gmail.com> 2009-02-26 02:56:55 --- Created an attachment (id=19669) --> (http://bugs.winehq.org/attachment.cgi?id=19669) Debug log of Photoshop CS4 Portable version -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #10 from Warren Dumortier <nwarrenfl(a)gmail.com> 2009-02-26 02:57:35 --- Yes, is it possible it didn't install a file. I gave Photoshop CS4 Portable a try, and it doesn't give that message, but it crashes with those errors: wine: Unhandled page fault on read access to 0x00000008 at address 0x3f4d4e0 (thread 0009), starting debugger... Unhandled exception: page fault on read access to 0x00000008 in 32-bit code (0x03f4d4e0). I've attached the full log. So there are both problems with the installer and the program itself! What i don't understand is that others report it as working... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #11 from Robin L <r0bin.456456(a)gmail.com> 2009-02-26 04:00:24 --- (In reply to comment #10)
Yes, is it possible it didn't install a file.
I gave Photoshop CS4 Portable a try, and it doesn't give that message, but it crashes with those errors:
wine: Unhandled page fault on read access to 0x00000008 at address 0x3f4d4e0 (thread 0009), starting debugger... Unhandled exception: page fault on read access to 0x00000008 in 32-bit code (0x03f4d4e0).
I've attached the full log. So there are both problems with the installer and the program itself! What i don't understand is that others report it as working...
You must have a bad portable version. I have tested a portable version which fully works (except the known text tool bug etc.). I will try to install Photoshop CS4 on Windows and then run the Photoshop executable in Wine. That'll show us if the installer is the problem. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #12 from Dan Kegel <dank(a)kegel.com> 2009-02-26 08:05:48 --- Please also compare exactly what files (and maybe registry keys) are installed on Windows when you do this. InCtrl5 might be helpful there; it's a free download from http://www.pcmag.com/article2/0,4149,9882,00.asp The InCtrl5 text logs would be useful for building a yawt regression test for the trial, if somebody feels up to it. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #13 from Robin L <r0bin.456456(a)gmail.com> 2009-03-01 03:21:15 --- (In reply to comment #12)
Please also compare exactly what files (and maybe registry keys) are installed on Windows when you do this. InCtrl5 might be helpful there; it's a free download from http://www.pcmag.com/article2/0,4149,9882,00.asp The InCtrl5 text logs would be useful for building a yawt regression test for the trial, if somebody feels up to it.
I installed Photoshop CS4 trial on Windows and in Wine (1.1.14). You can download the InCtrl5 logs here: Windows: http://www.mediafire.com/?xlnilzjz5ly Wine: http://www.mediafire.com/?benzqxdjxsf Now I tried to run Photoshop from Wine, Windows and the portable version again, but all crash wile "initializin panels..." with this error: Unhandled exception: unimplemented function gdiplus.dll.GdipMeasureDriverString called in 32-bit code (0x7b845923). I think I forgot to do something after I deleted my .wine folder. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #14 from Warren Dumortier <nwarrenfl(a)gmail.com> 2009-03-01 03:57:03 --- (In reply to comment #13)
(In reply to comment #12)
Please also compare exactly what files (and maybe registry keys) are installed on Windows when you do this. InCtrl5 might be helpful there; it's a free download from http://www.pcmag.com/article2/0,4149,9882,00.asp The InCtrl5 text logs would be useful for building a yawt regression test for the trial, if somebody feels up to it.
I installed Photoshop CS4 trial on Windows and in Wine (1.1.14). You can download the InCtrl5 logs here: Windows: http://www.mediafire.com/?xlnilzjz5ly Wine: http://www.mediafire.com/?benzqxdjxsf
Now I tried to run Photoshop from Wine, Windows and the portable version again, but all crash wile "initializin panels..." with this error:
Unhandled exception: unimplemented function gdiplus.dll.GdipMeasureDriverString called in 32-bit code (0x7b845923).
I think I forgot to do something after I deleted my .wine folder.
Could you provide the logs when running it with Wine? Does Photoshop give another error/message now? You could try to stub GdipMeasureDriverString! :D -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #15 from Warren Dumortier <nwarrenfl(a)gmail.com> 2009-03-01 03:58:27 --- Sorry to post twice, but could you try to run it with native gdiplus? You can install it with winetricks. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #16 from Robin L <r0bin.456456(a)gmail.com> 2009-03-01 05:16:38 --- Created an attachment (id=19726) --> (http://bugs.winehq.org/attachment.cgi?id=19726) Log of Photoshop CS4 (installed in Wine) - crashes right after license accepting -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #17 from Robin L <r0bin.456456(a)gmail.com> 2009-03-01 05:17:09 --- Created an attachment (id=19727) --> (http://bugs.winehq.org/attachment.cgi?id=19727) Log of Photoshop CS4 (installed in Windows) - crashes right after license accepting -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #18 from Robin L <r0bin.456456(a)gmail.com> 2009-03-01 05:18:56 --- I installed native gdiplus as Warren said, that was what I forgot. Now both installations (Wine and Windows) crash right after I accept the license. I don't even get to see the splash screen. Both logs have been added as an attachement. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 Robin L <r0bin.456456(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #19726|0 |1 is obsolete| | Attachment #19727|0 |1 is obsolete| | --- Comment #19 from Robin L <r0bin.456456(a)gmail.com> 2009-03-04 14:18:35 --- Created an attachment (id=19788) --> (http://bugs.winehq.org/attachment.cgi?id=19788) Photoshop CS4 crash log in Wine 1.16 I've added a log with Wine version 1.16 to the attachments. Photoshop still crashes because of the unimplemented function ExInitializeResourceLite in "ntoskrnl.exe".The installer is not the problem, because running Photoshop CS4 installed by Windows gives the same error. (PS: Ignore the two logs of crashes after license accepting, I did something wrong) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 cem <cemelmaci(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cemelmaci(a)hotmail.com --- Comment #20 from cem <cemelmaci(a)hotmail.com> 2009-04-28 04:45:07 --- (In reply to comment #19)
Created an attachment (id=19788) --> (http://bugs.winehq.org/attachment.cgi?id=19788) [details] Photoshop CS4 crash log in Wine 1.16
I've added a log with Wine version 1.16 to the attachments. Photoshop still crashes because of the unimplemented function ExInitializeResourceLite in "ntoskrnl.exe".The installer is not the problem, because running Photoshop CS4 installed by Windows gives the same error.
(PS: Ignore the two logs of crashes after license accepting, I did something wrong)
http://msdn.microsoft.com/en-us/library/ms797091.aspx Parameters Resource Pointer to the caller-supplied storage, which must be at least sizeof(ERESOURCE), for the resource variable being initialized. The storage must be 4-byte aligned on 32-bit platforms, and 8-byte aligned on 64-bit platforms. Return Value ExInitializeResourceLite returns STATUS_SUCCESS. Comments The storage for ERESOURCE must not be allocated from paged pool. The resource variable can be used for synchronization by a set of threads. Although the caller provides the storage for the resource variable, the ERESOURCE structure is opaque: that is, its members are reserved for system use. Call ExDeleteResourceLite before freeing the memory for the resource. Requirements IRQL: <=DISPATCH_LEVEL Headers: Declared in ntddk.h. Include ntddk.h. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #21 from cem <cemelmaci(a)hotmail.com> 2009-04-28 05:11:03 --- This link may be helpful. http://www.koders.com/c/fid69FBE14167477B095602ACD42C94BE154DE0B09C.aspx?s=E... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #22 from cem <cemelmaci(a)hotmail.com> 2009-04-28 06:19:06 --- Created an attachment (id=20776) --> (http://bugs.winehq.org/attachment.cgi?id=20776) nativ ntoskrnl exe i did try with nativ ntoskrnl.dll. yet there are no "Unimplemented function ntoskrnl.exe.ExInitializeResourceLite" problem. but it is still not working. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #23 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-05-28 17:29:23 --- "Unimplemented function ntoskrnl.exe.ExInitializeResourceLite" is Bug 18202. "Unimplemented function gdiplus.dll.GdipMeasureDriverString" is Bug 17433. There are so many Photoshop CS4 bugs open that some of them are going round in circles.... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |alex.rayu(a)gmail.com --- Comment #24 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-05-28 17:40:19 --- *** Bug 17062 has been marked as a duplicate of this bug. *** -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #20776|application/octet-stream |text/plain mime type| | Attachment #20776|0 |1 is obsolete| | --- Comment #25 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-05-28 18:03:02 --- (From update of attachment 20776) Don't overwrite the ntoskrnl. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 --- Comment #26 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-05-28 19:06:02 --- What's happening with this now? It looks like the issues have been opened in their own bugs. Do we still need this bug? Does the original error still occur? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED URL|http://adobe.com |http://trials.adobe.com/App | |lications/Photoshop/CS4/Win | |/ADBEPHSPCS4_LS1.7z Resolution| |FIXED --- Comment #27 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-06-13 14:59:57 --- Can not recreate original bug, other bugs have been opened. Setting to fixed. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=16681 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #28 from Alexandre Julliard <julliard(a)winehq.org> 2009-06-19 11:03:41 --- Closing bugs fixed in 1.1.24. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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