[Bug 48202] New: RedDragon app crashes on startup
https://bugs.winehq.org/show_bug.cgi?id=48202 Bug ID: 48202 Summary: RedDragon app crashes on startup Product: Wine Version: 4.20 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: 7Cattac(a)gmail.com Distribution: --- Created attachment 65838 --> https://bugs.winehq.org/attachment.cgi?id=65838 Output log + crash RedDragon app crashes on startup. Installer from the official website: https://redragonusa.com/storage/DjOwPv1QxX1FBsqxDalLh8C8gDyZTmM2jjCHc0bE.rar Didn't installed anything with winetricks yet. Wine-staging 4.20 5.3.13-arch1-1 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 Samega 7Cattac <7Cattac(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |7Cattac(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://redragonusa.com/sto | |rage/DjOwPv1QxX1FBsqxDalLh8 | |C8gDyZTmM2jjCHc0bE.rar -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 joaopa <jeremielapuree(a)yahoo.fr> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jeremielapuree(a)yahoo.fr --- Comment #1 from joaopa <jeremielapuree(a)yahoo.fr> --- No crash for me. Can you explain how to reproduce the crash At first, you need to cd in the software repository. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #2 from Samega 7Cattac <7Cattac(a)gmail.com> --- (In reply to joaopa from comment #1)
No crash for me. Can you explain how to reproduce the crash At first, you need to cd in the software repository.
Just running WINEPREFIX="$(pwd)" wine './drive_c/Program Files (x86)/SAMSARA Gaming Mouse/ldcfg.exe' -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #3 from joaopa <jeremielapuree(a)yahoo.fr> --- Try to cd in SAMSARA Gaming Mouse folder and then wine ldcfg.exe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #4 from Samega 7Cattac <7Cattac(a)gmail.com> --- (In reply to joaopa from comment #3)
Try to cd in SAMSARA Gaming Mouse folder and then wine ldcfg.exe
still crashes -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #5 from joaopa <jeremielapuree(a)yahoo.fr> --- Try vanilla wine-4.21. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #6 from Samega 7Cattac <7Cattac(a)gmail.com> --- After sending an email they updated the client and now it lunches but seems it can't change nothing on the mouse new software link: https://cdn.shopify.com/s/files/1/2695/9506/files/M902_SAMSARA2_Gaming_Mouse... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 Samega 7Cattac <7Cattac(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #65838|0 |1 is obsolete| | --- Comment #7 from Samega 7Cattac <7Cattac(a)gmail.com> --- Created attachment 67940 --> https://bugs.winehq.org/attachment.cgi?id=67940 new output lunched and tried to turn off the RGB, no change happened -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #8 from Samega 7Cattac <7Cattac(a)gmail.com> --- using wine-staging 5.14 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |hid CC| |z.figura12(a)gmail.com --- Comment #9 from Zebediah Figura <z.figura12(a)gmail.com> --- The software seems to interact with its device through HID. Hence: * for not particularly good reasons, you will need to disable the SDL backend, by opening the HKLM\System\CurrentControlSet\Services\winebus key and setting the value "SDL Enabled" to DWORD 0 (see <https://wiki.winehq.org/Useful_Registry_Keys> for more details); * the device will need to be exposed by your operating system as a HID device (in particular, no higher level drivers can be attached); I'm not sure there's a particularly good linux utility for this, but `lsusb -t` may help, and checking for a corresponding device in /dev/hidraw* may also help. If after these steps things don't work, please attach a log with "WINEDEBUG=+pid,+ntoskrnl,+plugplay,+hid,+hidp,+hid_report,+setupapi". -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #10 from Samega 7Cattac <7Cattac(a)gmail.com> --- Since I'm in a laptop my lsusb is a hot mess. By trial and error I found that it's /dev/hidraw0 but idk how that can help me. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #11 from Samega 7Cattac <7Cattac(a)gmail.com> --- Created attachment 68001 --> https://bugs.winehq.org/attachment.cgi?id=68001 lsusb -t "lsusb -t" output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #12 from Samega 7Cattac <7Cattac(a)gmail.com> --- Created attachment 68002 --> https://bugs.winehq.org/attachment.cgi?id=68002 lsusb "lsusb" output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #13 from Zebediah Figura <z.figura12(a)gmail.com> --- That implies that the device is exposed as a hidraw device, which is good. Please perform the registry override described in comment 9 and attach the requested log if the program is still nonfunctional. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #14 from Samega 7Cattac <7Cattac(a)gmail.com> --- Created attachment 68011 --> https://bugs.winehq.org/attachment.cgi?id=68011 output with WINEDEBUG #9 It still doesn't apply the changes -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #15 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to Samega 7Cattac from comment #14)
Created attachment 68011 [details] output with WINEDEBUG #9
It still doesn't apply the changes
That output doesn't include any of the requested channels. How are you running Wine (i.e. what is your exact command line)? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #16 from Samega 7Cattac <7Cattac(a)gmail.com> --- I'm having issues outputing to a file, seems it only redirects part of the output. Using: WINEDEBUG=+pid,+ntoskrnl,+plugplay,+hid,+hidp,+hid_report,+setupapi WINEPREFIX="/run/media/samega7cattac/Data/ProgramFiles/RedDragon/.wine/" wine ldcfg.exe &> output.txt -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #17 from Samega 7Cattac <7Cattac(a)gmail.com> --- After a long time lutris have a tool to save the whole output to a file. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 Samega 7Cattac <7Cattac(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #68011|0 |1 is obsolete| | --- Comment #18 from Samega 7Cattac <7Cattac(a)gmail.com> --- Created attachment 68768 --> https://bugs.winehq.org/attachment.cgi?id=68768 output_with_winedebug -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #19 from joaopa <jeremielapuree(a)yahoo.fr> --- Lutris is not supported here. Please use plain vanilla wine. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48202 --- Comment #20 from Samega 7Cattac <7Cattac(a)gmail.com> --- (In reply to joaopa from comment #19)
Lutris is not supported here. Please use plain vanilla wine.
I used vanilla wine, lutris is just easier to get the logs bc for some reason it wasn't outputing correctly. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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