[Bug 24816] New: Webplus x2 install failure
http://bugs.winehq.org/show_bug.cgi?id=24816 Summary: Webplus x2 install failure Product: Wine Version: 1.3.5 Platform: x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: major Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: James.horney.j(a)gmail.com when i try to install webplus x2 the installer fails and tells me to use the setup.exe which i have and i don't know what to do as my business depends on this software! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 James.horney.j(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer CC| |James.horney.j(a)gmail.com -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|major |normal --- Comment #1 from Austin English <austinenglish(a)gmail.com> 2010-10-19 16:02:22 CDT --- Terminal output? Is there a demo/download of this available? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dank(a)kegel.com --- Comment #2 from Dan Kegel <dank(a)kegel.com> 2010-10-19 20:47:13 CDT --- Bug 22653 has a link to a demo. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #3 from James.horney.j(a)gmail.com 2010-10-20 16:12:38 CDT --- there's no demo its an se based on an older version (10.0) which works its this specific version that fails -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #4 from James.horney.j(a)gmail.com 2010-10-22 12:32:28 CDT --- I did find a shareware trial but that installs and with a small settings change works perfectly but the problems I'm experiencing are unrelated -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 James.horney.j(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|normal |minor -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Fitch <brafferton(a)btconnect.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |brafferton(a)btconnect.com --- Comment #5 from Fitch <brafferton(a)btconnect.com> 2011-02-04 17:34:03 CST --- I have the Webplus X2 CD. On opening setup.exe with the wine installer, a window appears with "This action is not supported. Please use Setup.exe to begin installation". Now if somebody could tell me how to attach the correct files for perusal, I'd be more than happy to oblige. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #6 from Dan Kegel <dank(a)kegel.com> 2011-02-04 17:36:47 CST --- http://wiki.winehq.org/FAQ#get_log -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Fitch <brafferton(a)btconnect.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1 --- Comment #7 from Fitch <brafferton(a)btconnect.com> 2011-02-04 17:45:41 CST --- *** This bug has been confirmed by popular vote. *** -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #8 from Fitch <brafferton(a)btconnect.com> 2011-02-04 17:57:09 CST --- Is wine telling me I don't have rpcrt4.dll or that it doesn't work? brafferton(a)office:~$ wine start WebPlus X2:/setup.exe err:module:attach_process_dlls "rpcrt4.dll" failed to initialize, aborting err:module:LdrInitializeThunk Main exe initialization for L"C:\\windows\\system32\\start.exe" failed, status c0000005 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #9 from Dan Kegel <dank(a)kegel.com> 2011-02-04 18:05:28 CST --- Try starting with an empty .wine directory, e.g. cd $HOME mv .wine .wine.old Then run the installer. But "wine start WebPlus X2:/setup.exe" is kind of a freaky command. Is "WebPlus X2:" a directory, or what? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #10 from Fitch <brafferton(a)btconnect.com> 2011-02-04 18:05:55 CST --- Created an attachment (id=33140) --> (http://bugs.winehq.org/attachment.cgi?id=33140) install WebPlus -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #11 from Dan Kegel <dank(a)kegel.com> 2011-02-04 18:08:36 CST --- That log says wine: cannot find L"C:\\windows\\system32\\WebPlus.exe" which makes me think you aren't in the directory where the installer is located. Either give an absolute path to the installer, or (usually better) cd to the directory containing the installer before you run it. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #12 from Fitch <brafferton(a)btconnect.com> 2011-02-04 18:12:48 CST --- Created an attachment (id=33141) --> (http://bugs.winehq.org/attachment.cgi?id=33141) Second attempt -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #13 from Dan Kegel <dank(a)kegel.com> 2011-02-04 18:14:26 CST --- That log says brafferton(a)office:~$ mv .wine .wine.old brafferton(a)office:~$ wine start WebPlus X2:/setup.exe wine: created the configuration directory '/home/brafferton/.wine' wine: cannot find L"C:\\windows\\system32\\WebPlus.exe" You still haven't managed to tell wine to run the installer. What directory is it in, and what is it called? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #14 from Fitch <brafferton(a)btconnect.com> 2011-02-05 05:11:42 CST --- It's a CD. Took a little time to figure out what to do with it, (totally new to this.. Sorry!) But eventually figured to add a d: drive and assign it to /cdrom brafferton(a)office:~$ wine start D:/setup.exe fixme:exec:SHELL_execute flags ignored: 0x00000100 brafferton(a)office:~$ fixme:advapi:LookupAccountNameW (null) L"brafferton" (nil) 0x33e6a8 (nil) 0x33e6ac 0x33e6a0 - stub fixme:advapi:LookupAccountNameW (null) L"brafferton" 0x1731d0 0x33e6a8 0x1734f0 0x33e6ac 0x33e6a0 - stub fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 3 ignored L"Upgrade" table values err:msi:ITERATE_Actions Execution halted, action L"NotWelcomeDlg" returned 1602 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #15 from Fitch <brafferton(a)btconnect.com> 2011-02-05 05:45:31 CST --- I did try to attach a debug output, but found it was 845 MB in size -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #16 from Dan Kegel <dank(a)kegel.com> 2011-02-05 08:32:09 CST --- How did you make the debug log? If you used WINEDEBUG=+relay, that might be a bit much. Try WINEDEBUG=+msi. Also, compress the log with rzip (best) or some other compressor (bzip2 or gzip). If it's still too big to attach, upload it to some file transfer site and past the download info here. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Fitch <brafferton(a)btconnect.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #33140|0 |1 is obsolete| | Attachment #33141|0 |1 is obsolete| | --- Comment #17 from Fitch <brafferton(a)btconnect.com> 2011-02-05 08:59:44 CST --- Created an attachment (id=33148) --> (http://bugs.winehq.org/attachment.cgi?id=33148) 8MB long -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #18 from Fitch <brafferton(a)btconnect.com> 2011-02-05 09:00:17 CST --- That worked a treat! thanks. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Hans Leidekker <hans(a)meelstraat.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hans(a)meelstraat.net --- Comment #19 from Hans Leidekker <hans(a)meelstraat.net> 2011-02-05 09:08:30 CST --- Does this error also occur with the latest Wine release? If so, please attach a +msi,+msidb trace. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #20 from Fitch <brafferton(a)btconnect.com> 2011-02-05 09:16:57 CST --- Having a little bit of a problem here: brafferton(a)office:~$ sudo apt-get install wine1.3 [sudo] password for brafferton: Reading package lists... Done Building dependency tree Reading state information... Done wine1.3 is already the newest version. wine1.3 set to manually installed. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. brafferton(a)office:~$ wine --version wine-1.1.44 Is this another bug report in the offing, or have I just fouled up (again...)? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #21 from Andrew Nguyen <arethusa26(a)gmail.com> 2011-02-05 09:22:22 CST --- (In reply to comment #20)
Having a little bit of a problem here:
brafferton(a)office:~$ sudo apt-get install wine1.3 [sudo] password for brafferton: Reading package lists... Done Building dependency tree Reading state information... Done wine1.3 is already the newest version. wine1.3 set to manually installed. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
brafferton(a)office:~$ wine --version wine-1.1.44
Is this another bug report in the offing, or have I just fouled up (again...)?
What does the command "which wine" output? Perhaps you have a locally compiled installation of Wine that you've forgotten about. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #22 from Fitch <brafferton(a)btconnect.com> 2011-02-05 10:20:02 CST --- I will eventually get there! "which wine" now comes up 1.3.11 Still get the same result, but at least I know I've got the latest wine actually crashing. The file is 2.6 MB zipped (41MB unzipped and is msi and msidb. www.braffertonguesthouse.co.uk/Album/output.txt.zip -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #23 from Fitch <brafferton(a)btconnect.com> 2011-02-05 10:27:51 CST --- I'm confusing you, and I'm confusing myself. "Which wine" told me where the old wine was, and yes, I had forgotten about it Thanks. "Wine --version" comes up 1.3.11 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #24 from Hans Leidekker <hans(a)meelstraat.net> 2011-02-05 11:42:23 CST --- I can't unzip that file here: $ unzip output.txt.zip Archive: output.txt.zip warning [output.txt.zip]: 7066 extra bytes at beginning or within zipfile (attempting to process anyway) error [output.txt.zip]: start of central directory not found; zipfile corrupt. (please check that you have transferred or created the zipfile in the appropriate BINARY mode and that you have compiled UnZip properly) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #25 from Hans Leidekker <hans(a)meelstraat.net> 2011-02-05 13:05:23 CST --- FWIW, the demo referred to in bug 22653 appears to install fine on current Wine after running 'winetricks vcrun6 flash'. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #26 from Fitch <brafferton(a)btconnect.com> 2011-02-05 13:41:36 CST --- I have re-checked the zip file and found no problem reading it. I have also added: www.braffertonguesthouse.co.uk/Album/output.txt.tar I have also run'winetricks vcrun6 flash'. Fault still apparent -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #27 from Hans Leidekker <hans(a)meelstraat.net> 2011-02-05 13:59:41 CST --- $ tar xvf output.txt.tar output.txt tar: Skipping to next header tar: Exiting with failure status due to previous errors -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 --- Comment #28 from Fitch <brafferton(a)btconnect.com> 2011-02-05 14:35:04 CST --- I have tested the tar file as well Both files download and open with no problem. All I can do is put as a 41 MB text file into my website: www.braffertonguesthouse.co.uk/album/output.txt and soon: www.braffertonguesthouse.co.uk/output.html -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED URL| |http://www.softwareload.de/ | |shop/downloadext/free/link/ | |lid/33282/ Keywords| |download CC| |focht(a)gmx.net Depends on| |27109 Resolution| |FIXED Summary|Webplus x2 install failure |Serif WebPlus X2 fails to | |install Severity|minor |normal --- Comment #29 from Anastasius Focht <focht(a)gmx.net> 2012-04-21 09:18:39 CDT --- Hello, found a demo download of the old Serif WebPlus X2 application. --- snip --- fixme:setupapi:extract_cabinet_file awful hack: extracting cabinet "C:\\users\\focht\\Temp\\IXP000.TMP\\Jetsetup.CAB" err:module:import_dll Library mswstr10.dll (which is needed by L"C:\\windows\\system32\\msjet40.dll") not found err:module:import_dll Library MFC42u.DLL (which is needed by L"C:\\windows\\system32\\Macromed\\Flash\\subinacl.exe") not found err:module:LdrInitializeThunk Main exe initialization for L"C:\\windows\\system32\\Macromed\\Flash\\subinacl.exe" failed, status c0000135 --- snip --- 'winetricks -q mfc42' (bug 657) --- snip --- wine: Call from 0x7b839357 to unimplemented function msvcp60.dll.??0Init(a)ios_base@std@@QAE(a)XZ, aborting --- snip --- 'winetricks -q vcrun6' (which includes earlier mfc42 recipe) (bug 27109) The installer finishes successfully. The app itself fails to start due to wincodecs insufficiency which deserves its own bug. $ du -sh 57723_Serif_Web_Plus_X2_Demo.zip 289M 57723_Serif_Web_Plus_X2_Demo.zip $ sha1sum 57723_Serif_Web_Plus_X2_Demo.zip d82fb1d12cdd9249c7a99bff0303fc5a44773c59 57723_Serif_Web_Plus_X2_Demo.zip $ sha1sum DE-TRL-TO-WPX2-1008-Setup.exe 9c3a53157729b6e2b0f7c16955e7a909fbfa4af0 DE-TRL-TO-WPX2-1008-Setup.exe $ wine --version wine-1.5.2-191-gd080774 Regards -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #30 from Alexandre Julliard <julliard(a)winehq.org> 2012-04-27 13:00:31 CDT --- Closing bugs fixed in 1.5.3. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=24816 Bug 24816 depends on bug 27109, which changed state. Bug 27109 Summary: msvcp60.dll.??0Init(a)ios_base@std@@QAE(a)XZ needed by Creative Centrale, QQDownload, Adobe Premiere Pro and others http://bugs.winehq.org/show_bug.cgi?id=27109 What |Old Value |New Value ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=24816 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://www.softwareload.de/ |https://archive.org/downloa |shop/downloadext/free/link/ |d/serif-webplus-x2/WebPlusX |lid/33282/ |2Full.EXE --- Comment #31 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, adding stable download via Internet Archive for documentation. Serif WebPlus X2 https://archive.org/details/serif-webplus-x2 https://archive.org/download/serif-webplus-x2/WebPlusX2Full.EXE I've uploaded it from "alternative" source to archive.org. The full installer requires a serial for installation (no demo mode). https://www.virustotal.com/gui/file/2eaa83c40f0c3fbcd545f6f49b923f4832568746... $ sha1sum WebPlusX2* 35d064a8cf30048240b48d60013cf1c677be680b WebPlusX2Full.EXE 5d321e38a3f73b4cc4e192cad18b7735bd1ab1d9 WebPlusX2RES.EXE $ du -sh WebPlusX2* 306M WebPlusX2Full.EXE 158M WebPlusX2RES.EXE Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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