[Bug 13590] New: MS Office 2003: Cannot install Service Pack
http://bugs.winehq.org/show_bug.cgi?id=13590 Summary: MS Office 2003: Cannot install Service Pack Product: Wine Version: 1.0-rc3 Platform: PC-x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: enhancement Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: dsent(a)mail.ru Created an attachment (id=13551) --> (http://bugs.winehq.org/attachment.cgi?id=13551) error output Installation of service pack 3 (and previous service packs too) resulting in "The update cannot be applied" message. Console output is attached. Service Pack 3 is available for download here: http://www.microsoft.com/downloads/details.aspx?FamilyID=E25B7049-3E13-433B-... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #1 from James Hawkins <truiken(a)gmail.com> 2008-06-01 18:26:32 --- Works for me with latest git. Please update to git and try again. Also, is the original source mounted in the same location as when you installed it? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |INVALID --- Comment #2 from James Hawkins <truiken(a)gmail.com> 2008-06-03 11:53:07 --- err:msi:source_matches_volume Failed to get volume information The original media has to be mounted, and if the media is a mounted ISO, your user must own the loopback device associated with the ISO. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #3 from James Hawkins <truiken(a)gmail.com> 2008-06-03 11:53:16 --- Closing. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #4 from Danila Sentiabov <dsent(a)mail.ru> 2008-06-03 14:31:57 --- In Windows, there is no need for original media when installing ***-FullFile Service Pack, which I am installing, of course... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|CLOSED |UNCONFIRMED Resolution|INVALID | --- Comment #5 from James Hawkins <truiken(a)gmail.com> 2008-06-03 17:27:34 --- K, didn't see that it was fullfile. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1 --- Comment #6 from James Hawkins <truiken(a)gmail.com> 2008-06-03 18:08:35 --- Confirming. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |msi -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #7 from Danila Sentiabov <dsent(a)mail.ru> 2008-06-04 08:59:43 --- Installing SP3-FullFile works OK in wine 0.9.52 with msxml3 installed via winetricks. Don't know if msxml3 makes any difference; with 1.0~rc3 it does not help. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #8 from Danila Sentiabov <dsent(a)mail.ru> 2008-06-04 09:02:12 --- So, it's probably a regression. I'd try a regression testing, but wine doesn't compile on my machine... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #9 from James Hawkins <truiken(a)gmail.com> 2008-06-04 12:58:34 --- Office2003SP3-KB923618-FullFile-ENU.exe does not apply even in 0.9.52 (which I just tried). What is the sha1 of the file you're installing? $ sha1sum Office2003SP3-KB923618-FullFile-ENU.exe 81e8e5b08aa073287ddf5d46b3484e3626659696 Office2003SP3-KB923618-FullFile-ENU.exe -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #10 from Danila Sentiabov <dsent(a)mail.ru> 2008-06-05 15:49:06 --- I'm applying the same file: Office2003SP3-KB923618-FullFile-ENU.exe sha1 81e8e5b08aa073287ddf5d46b3484e3626659696 I just started it all from scratch to reproduce exactly what's working and what's not. Working scheme: 1) Install 0.9.52. Note, that I don't have any version of wine installed in my system. I have all compiled versions from 0.9.12 to 1.0~rc3 in separate folders and a bunch of home-made bash scripts to manage different prefixes and run different programs with different wine versions. But there is no way that files from different wine versions may interfere and I always install each program to it's very own prefix, so I think that installing/reinstalling appropriate wine versions should result in exactly the same behaviour, apart from taking more time. 2) export WINEPREFIX=~/brand_new_wine-prefix; wineprefixcreate; cd /mount/office-cd wine setup.exe 3) Go through Office 2003 installation process. Very annoying fact: in advanced custom install there is no possibility to select "Install entire feature" - one have to manually select each subfeature. Less annoying issues: required space isn't shown and each time you press on "Next", installation window loses focus. 4) cd /tmp/folder-where-our-service-path-is wine Office2003SP3-KB923618-FullFile-ENU.exe 5) So, that's it. Now update wine to 1.0~rc3 and it's working. I also run winetricks as follows: winetricks allfonts, gecko, gdiplus, msxml3, riched20, riched30 But it seems that it's not required (or make any defference at all) during installation. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Brad <bradlambeth(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bradlambeth(a)gmail.com --- Comment #11 from Brad <bradlambeth(a)gmail.com> 2008-07-07 17:34:33 --- PA561401.cab is needed in the windows/Installer folder. Also, if you extract the .exe file, you can run the hotfix from the resulting folder. You can get the cab file online or from the office cd. Works for me. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 dimesio(a)earthlink.net changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dimesio(a)earthlink.net --- Comment #12 from dimesio(a)earthlink.net 2008-07-07 17:59:34 --- This is still an issue in 1.1.0. My console output, however, is much shorter than what was previously posted: dimesio(a)linux-95tw:~/test/drive_c> WINEPREFIX=/home/dimesio/test wine Office2003SP3-KB923618-FullFile-ENU.exe fixme:advapi:CheckTokenMembership ((nil) 0x133400 0x32fd78) stub! fixme:advapi:DecryptFileA "C:\\windows\\temp\\IXP000.TMP\\" 00000000 fixme:msi:MsiEnumPatchesA "{90110409-6000-11D3-8CFE-0150048383C9}" 0 0x33f2c0 0x13a450 0x33f2b0 This was on a fresh install of Office 2003 Pro to a clean wineprefix, with default Wine settings. Wine 1.1.0, openSUSE 10.3. (In reply to comment #11)
PA561401.cab is needed in the windows/Installer folder. Also, if you extract the .exe file, you can run the hotfix from the resulting folder. You can get the cab file online or from the office cd. Works for me.
There is no such file on my Office 2003 cd, nor is there one on Microsoft's website. Googling PA561401.cab just turns up a lot of posts on various forums from people looking for it, and links that purport to have it are dead. I'll be happy to try it if you can tell me EXACTLY where to find it. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #13 from Brad <bradlambeth(a)gmail.com> 2008-07-07 18:07:09 ---
There is no such file on my Office 2003 cd, nor is there one on Microsoft's website. Googling PA561401.cab just turns up a lot of posts on various forums from people looking for it, and links that purport to have it are dead. I'll be happy to try it if you can tell me EXACTLY where to find it.
When I open the cdrom in window manager, it is right there, among about 100 other .cab files. I guess if you need "exactly", mine is located at /media/cdrom/PA561401.cab -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #14 from James Hawkins <truiken(a)gmail.com> 2008-07-07 18:10:39 --- (In reply to comment #12)
This is still an issue in 1.1.0. My console output, however, is much shorter than what was previously posted:
dimesio(a)linux-95tw:~/test/drive_c> WINEPREFIX=/home/dimesio/test wine Office2003SP3-KB923618-FullFile-ENU.exe fixme:advapi:CheckTokenMembership ((nil) 0x133400 0x32fd78) stub! fixme:advapi:DecryptFileA "C:\\windows\\temp\\IXP000.TMP\\" 00000000 fixme:msi:MsiEnumPatchesA "{90110409-6000-11D3-8CFE-0150048383C9}" 0 0x33f2c0 0x13a450 0x33f2b0
This was on a fresh install of Office 2003 Pro to a clean wineprefix, with default Wine settings. Wine 1.1.0, openSUSE 10.3.
Are you still getting the "The update cannot be applied" message? Your output is saying that there is no error.
(In reply to comment #11)
PA561401.cab is needed in the windows/Installer folder. Also, if you extract the .exe file, you can run the hotfix from the resulting folder. You can get the cab file online or from the office cd. Works for me.
There is no such file on my Office 2003 cd, nor is there one on Microsoft's website. Googling PA561401.cab just turns up a lot of posts on various forums from people looking for it, and links that purport to have it are dead. I'll be happy to try it if you can tell me EXACTLY where to find it.
Please take this discussion off of bugzilla. Hacks and workarounds have no place here. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #15 from dimesio(a)earthlink.net 2008-07-07 20:28:48 --- (In reply to comment #14)
Are you still getting the "The update cannot be applied" message? Your output is saying that there is no error.
Yes, I am, and I know the console output doesn't say much of anything. Are there any specific traces I can run that would be helpful? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #16 from dimesio(a)earthlink.net 2008-07-08 23:00:33 --- Created an attachment (id=14681) --> (http://bugs.winehq.org/attachment.cgi?id=14681) Last 100k lines of +relay (compressed) Uploading last 100k lines of +relay. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #17 from James Hawkins <truiken(a)gmail.com> 2008-07-08 23:04:40 --- I'm going to need the whole log. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #18 from dimesio(a)earthlink.net 2008-07-08 23:11:24 --- Created an attachment (id=14682) --> (http://bugs.winehq.org/attachment.cgi?id=14682) Error log created by sp3 installer I found an error log created by Office2003SP3-KB923618-FullFile-ENU.exe that ends with "encountered error 1605 while updating." -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #19 from James Hawkins <truiken(a)gmail.com> 2008-07-08 23:15:24 --- When was the last time you installed the base MS Office 2003? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #20 from dimesio(a)earthlink.net 2008-07-08 23:24:31 --- (In reply to comment #19)
When was the last time you installed the base MS Office 2003?
This was tested on a fresh install of Office 2003 to a clean wineprefix. I keep my working copy of Office 2003 in a separate wineprefix. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #21 from James Hawkins <truiken(a)gmail.com> 2008-07-08 23:28:18 --- Ok, I'll need a +msi,+reg log of both installing 2003 in a clean wineprefix, and then another log of +msi,+reg installing SP3 on top of 2003. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #22 from dimesio(a)earthlink.net 2008-07-09 00:23:19 --- Created an attachment (id=14683) --> (http://bugs.winehq.org/attachment.cgi?id=14683) +msi, +reg for SP3 install Uploading the log for SP3. The log for the full install of Office 2003 is too big to upload here, even compressed (1.6 MB). I've uploaded it to http://home.earthlink.net/~dimesio/office2003_install_msi_reg.bz2 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 --- Comment #23 from James Hawkins <truiken(a)gmail.com> 2008-07-28 20:10:18 --- Patches sent: [first patch in the series] http://winehq.org/pipermail/wine-patches/2008-July/058723.html -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Vijay Kamuju <infyquest(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #24 from Vijay Kamuju <infyquest(a)gmail.com> 2008-07-29 10:39:42 --- patch has been commited http://source.winehq.org/git/wine.git/?a=commitdiff;h=38106ac23095db6e85097a... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #25 from Alexandre Julliard <julliard(a)winehq.org> 2008-08-22 10:47:21 --- Closing bugs fixed in 1.1.3. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Danila Sentiabov <dsent(a)mail.ru> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #13551|0 |1 is obsolete| | --- Comment #26 from Danila Sentiabov <dsent(a)mail.ru> 2008-12-24 02:19:48 --- Created an attachment (id=18163) --> (http://bugs.winehq.org/attachment.cgi?id=18163) SP3-FullFile Installation log Regression, introduced in 1.1.11. "The update cannot be applied" again. Attaching logs. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Danila Sentiabov <dsent(a)mail.ru> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dsent(a)mail.ru Status|CLOSED |REOPENED Resolution|FIXED | Summary|MS Office 2003: Cannot |MS Office 2003: Cannot |install Service Pack |install Service Pack | |(regression) Version|1.0-rc3 |1.1.11 --- Comment #27 from Danila Sentiabov <dsent(a)mail.ru> 2008-12-24 02:25:21 --- Reopening for now. Should I report a separate bug since it's a regression? Or maybe I should just change version to 1.1.11, where it's introduced again? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |FIXED --- Comment #28 from Austin English <austinenglish(a)gmail.com> 2008-12-24 03:28:10 --- (In reply to comment #27)
Reopening for now. Should I report a separate bug since it's a regression?
Yes. Be sure to run a regression test: http://wiki.winehq.org/RegressionTesting
Or maybe I should just change version to 1.1.11, where it's introduced again?
No. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #29 from Austin English <austinenglish(a)gmail.com> 2008-12-24 03:28:28 --- Closing fixed. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Dmitry Timoshkov <dmitry(a)codeweavers.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|1.1.11 |1.0-rc3 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13590 Hans Leidekker <hans(a)meelstraat.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Fixed by SHA1| |38106ac23095db6e85097a66173 | |ec7ca23b60bfa -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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