New subject: [Bug 59225] Smartbox Grid 3: dotNET application won't start

8 Jan 2026

      http://bugs.winehq.org/show_bug.cgi?id=59225

            Bug ID: 59225
           Summary: Smartbox Grid 3: dotNET application won't start
           Product: Wine
           Version: 10.20
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: ole32
          Assignee: wine-bugs@list.winehq.org
          Reporter: omo018@gmail.com
      Distribution: ---

Created attachment 80128
  --> http://bugs.winehq.org/attachment.cgi?id=80128
Wine log file

I'm trying to use the Windows only AAC (Augmentative and Alternative
Communication) program Grid 3, made by Smartbox, on a Chromebook with the
built-in Linux development environment. But I'm having issues running the
installer. It seems to crash when trying to access bthprops.cpl, then just
hangs with seemingly no further progress happening in the installer. When I
manually extract the remaining files from the installer and run the
application, it crashes when saying  'err:ole:create_server class
{26c542da-da23-491e-afd5-8b38c8438fed} not registered' as can be seen from the
attached log file. Searching this ID in Regedit on my Windows machine tells me
it's the CLSID for the SensoryLicenceManager.Manager class found in
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SensoryLicenceManager.Manager\CLSID. I'm
guessing it wasn't able to update the registry correctly in the wine prefix
when the installer crashed.

Download URL to the installer:
https://downloads.sensorysoftware.com/public/Grid%203.exe

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[Bug 59225] New: Smartbox Grid 3: dotNET application won't start

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