[Bug 31630] New: BlueStacks App Player fails to install
http://bugs.winehq.org/show_bug.cgi?id=31630 Bug #: 31630 Summary: BlueStacks App Player fails to install Product: Wine Version: 1.5.12 Platform: x86-64 URL: http://www.bluestacks.com/ OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: msi AssignedTo: wine-bugs(a)winehq.org ReportedBy: graham(a)nerve.org.za Classification: Unclassified Created attachment 41596 --> http://bugs.winehq.org/attachment.cgi?id=41596 Unhandled exception backtrace After running the BlueStacks Install Wizard ( BlueStacks_HD_AppPlayerPro_setup_REL.msi ), accepting the license agreement and starting the installation the following dialog appears: "Program Error The program rundll32.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience.". -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=31630 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download Component|msi |-unknown --- Comment #1 from Austin English <austinenglish(a)gmail.com> 2012-09-06 17:57:46 CDT --- Does `winetricks dotnet20` help? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #2 from Graham Inggs <graham(a)nerve.org.za> 2012-09-07 02:37:24 CDT --- Thank you for your suggestion. I tried 'winetricks dotnet20' and rundll32.exe no longer crashes, instead I get a message that this application requires .NET Framework 2.0 SP2. I then tried 'winetricks dotnet20sp2', but I still get the message as above. I also tried installing the Security Update for Microsoft .NET Framework 2.0 Service Pack 2 on Windows Server 2003 and Windows XP ( http://www.microsoft.com/en-us/download/details.aspx?id=29401 ), but that resulted in hotfixinstaller crashing in a similar way to rundll32.exe. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #3 from Yaron Shahrabani <sh.yaron(a)gmail.com> 2012-12-11 19:00:29 CST --- Created attachment 42785 --> http://bugs.winehq.org/attachment.cgi?id=42785 A timezone name crash happens when trying to install BlueStacks App Player I tried installing BlueStacks v 0.7.8.829 with Wine 1.5.19 on Ubuntu 12.04 x86_64. After launching the main setup files I noticed there's some sort of file extraction happening. I went into the Temp folder and noticed that there are files extracted there but these are deleted once the installer crashes. So, what I did was to break the installer before it crashes so it won't delete the files. I managed to get the files by doing this. When I tried running the exe file I managed to extract I got the error message in the attached log. Seems like it's a ThinInstaller and it can't get the timezone name and this is why it doesn't work, there are several more lines but this is the first one (There's also something about missing files after that one). I can run more tests if needed. Kind regards, Yaron Shahrabani. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=31630 Yaron Shahrabani <sh.yaron(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sh.yaron(a)gmail.com -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #4 from Graham Inggs <graham(a)nerve.org.za> 2012-12-12 03:32:14 CST --- Well spotted, Yaron! See the suggestion in this thread to change the timezone to something more common: http://forum.winehq.org/viewtopic.php?f=2&t=16566 My timezone is 'Africa/Johannesburg' and it gives this error. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #5 from Yaron Shahrabani <sh.yaron(a)gmail.com> 2012-12-12 03:57:12 CST --- Created attachment 42788 --> http://bugs.winehq.org/attachment.cgi?id=42788 After passing the TZ barrier the installation crashed with this error message Thanks a lot Graham Inggs! ☺ I managed to pass the TZ name barrier but the installation crashed and all I got was this backtrace that appeared right after the installation began. The difference is my Wine version is 1.5.19 and my Ubuntu version is 12.04 x86_64. Kind regards, Yaron Shahrabani. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #6 from Vincent Povirk <madewokherd(a)gmail.com> 2013-08-21 16:22:20 CDT --- That crashing process is using Mono. With native .NET the install gets further but eventually hangs, with console output suggesting a deadlock. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 gsinyangwe(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gsinyangwe(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Jacinth <suzettamd(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |suzettamd(a)gmail.com --- Comment #7 from Jacinth <suzettamd(a)gmail.com> --- I seem to be experiencing the same problem. How do i resolve it? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #8 from Jacinth <suzettamd(a)gmail.com> --- Created attachment 50726 --> https://bugs.winehq.org/attachment.cgi?id=50726 Error message This is the report i am receiving during installation of Blustacks. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 epicdestinyslaysfreedom(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |epicdestinyslaysfreedom(a)gma | |il.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fast.rizwaan(a)gmail.com --- Comment #9 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 32635 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ukprosolutions(a)gmail.com --- Comment #10 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 38250 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ghiath.makhoul(a)gmail.com --- Comment #11 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 39140 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer CC| |focht(a)gmx.net --- Comment #12 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, since Vincent indicated a different behaviour when using .NET Framework in comment #6, there might be also a Wine-Mono problem here. Since no one bothered to provide up-to-date crash info with recent Wine 1.7.x and Mono it's hard to tell if the problem with Wine-Mono is still present. The crash during rollback procedure is only of secondary interest though. I described the real problem in bug 39016 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Vincent Hardy <vincent.hardy.be(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |vincent.hardy.be(a)gmail.com --- Comment #13 from Vincent Hardy <vincent.hardy.be(a)gmail.com> --- Created attachment 53177 --> https://bugs.winehq.org/attachment.cgi?id=53177 BlueStacks 2.0 Install window -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #14 from Vincent Hardy <vincent.hardy.be(a)gmail.com> --- Created attachment 53178 --> https://bugs.winehq.org/attachment.cgi?id=53178 Console output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #15 from Vincent Hardy <vincent.hardy.be(a)gmail.com> --- (In reply to Anastasius Focht from comment #12)
Since no one bothered to provide up-to-date crash info with recent Wine 1.7.x and Mono it's hard to tell if the problem with Wine-Mono is still present.
Hi All, In attachment : Printscreen of BlueStacks 2.0 install and console output with wine-1.7.55. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #16 from Vincent Hardy <vincent.hardy.be(a)gmail.com> --- Created attachment 53179 --> https://bugs.winehq.org/attachment.cgi?id=53179 Clean output ;-) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #17 from Austin English <austinenglish(a)gmail.com> --- (In reply to Vincent Hardy from comment #16)
Created attachment 53179 [details] Clean output ;-)
Use a text file instead of a screenshot in the future, please. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #18 from Vincent Hardy <vincent.hardy.be(a)gmail.com> --- (In reply to Anastasius Focht from comment #12)
Hello folks,
since Vincent indicated a different behaviour when using .NET Framework in comment #6, there might be also a Wine-Mono problem here.
Since no one bothered to provide up-to-date crash info with recent Wine 1.7.x and Mono it's hard to tell if the problem with Wine-Mono is still present.
Why don't you try to download and install the program yourself ? To download BlueStack from official website with a linux browser, go directly to http://cloud.bluestacks.com/api/getdownload Today, this is version 2.0.2.5623, and now they provide full installer +/- 295 Mb -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|focht(a)gmx.net | -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 --- Comment #19 from number <lleytonj73(a)gmail.com> --- If relevant, it still doesn't work in 1.9.12. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 number <lleytonj73(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lleytonj73(a)gmail.com --- Comment #20 from number <lleytonj73(a)gmail.com> --- Created attachment 54767 --> https://bugs.winehq.org/attachment.cgi?id=54767 BlueStacks 2 error output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest(a)luukku.com --- Comment #21 from winetest(a)luukku.com --- Still fails wine 2.1 and wine-staging 2.0 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 number <lleytonj73(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #54767|0 |1 is obsolete| | --- Comment #22 from number <lleytonj73(a)gmail.com> --- Created attachment 59951 --> https://bugs.winehq.org/attachment.cgi?id=59951 Full backtrace error from BlueStacks 3 installer Still present in Wine 2.22 and BlueStacks 3. The full error generated from the "BlueStacks has encountered an error and needs to close" window has been attached. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever confirmed|0 |1 --- Comment #23 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- Confirmed a few times. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|normal |minor Summary|BlueStacks App Player fails |BlueStacks 2 crashes during |to install |install with Wine Mono Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #24 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- As usual this bug report is simply confusing. The original issue from Comment #0 - a crash when installing with Mono - is fixed. I went back to Wine 1.6 to try and recreate the problem but it doesn't even occur that early on. Tested again with Wine 3.6 and it dies in another way. (In reply to Yaron Shahrabani from comment #3)
A timezone name crash happens when trying to install BlueStacks App Player https://bugs.winehq.org/show_bug.cgi?id=37760
(In reply to number from comment #22)
Full backtrace error from BlueStacks 3 installer That's a different crash altogether.
Closing fixed. I'll open new bugs as I find them. Check the AppDB for links. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=31630 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #25 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 3.7. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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