[Bug 40881] New: Spotify fails to install / run
https://bugs.winehq.org/show_bug.cgi?id=40881 Bug ID: 40881 Summary: Spotify fails to install / run Product: Wine Version: 1.8 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: blocker Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: rfox(a)foxconsult.com Distribution: --- Created attachment 54969 --> https://bugs.winehq.org/attachment.cgi?id=54969 backtrace from attempt to install Spotify was running fine under my Mageia Cauldron related system (Mageia 6) Recently, it crashed and no matter what I do, I can not get it to start - also tried a re-install without success -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|blocker |normal -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest(a)luukku.com --- Comment #1 from winetest(a)luukku.com --- I don't know if this fixes anything, but battle.net has similar component/backtrace location (libcef) and it is solved by winetricks -q corefonts. You could also test winetricks -q allfonts. I don't know if this helps, but you could try. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #2 from Robert Fox <rfox(a)foxconsult.com> --- Created attachment 55931 --> https://bugs.winehq.org/attachment.cgi?id=55931 New backtrace using the suggestion with winetricks -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #3 from Robert Fox <rfox(a)foxconsult.com> --- I tried the suggestion in comment 1 - same problem exists! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #4 from winetest(a)luukku.com --- Can you point a download so we have the same version so I could test this? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #5 from Robert Fox <rfox(a)foxconsult.com> --- (In reply to winetest from comment #4)
Can you point a download so we have the same version so I could test this?
Not sure what you are asking for - but if you want the SpotifySetup.exe - it can be had here: https://www.spotify.com/my-en/download/windows/ -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #6 from winetest(a)luukku.com --- Yes. Seems to fail with wine and staging both 1.9.21. Winetricks -q corefonts didnt help. Didnt try to allfonts. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #7 from Robert Fox <rfox(a)foxconsult.com> --- I tried allfonts as well - no luck! Funny thing is, I had installed Spotify previously with wine and it worked for some time - then it broke and I tried to re-install without success . . . -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #8 from Rosanne DiMesio <dimesio(a)earthlink.net> --- When you tried to reinstall, was it to a clean wineprefix? If not, try that. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #9 from winetest(a)luukku.com --- Is it possible that spotify updates itself? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #10 from Robert Fox <rfox(a)foxconsult.com> --- (In reply to Rosanne DiMesio from comment #8)
When you tried to reinstall, was it to a clean wineprefix? If not, try that.
YES - I tried to start with a fresh wine install (removed the package and reinstalled including all config files) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 tetragir(a)fastmail.fm changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tetragir(a)fastmail.fm -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 --- Comment #11 from tetragir(a)fastmail.fm --- The problem is also present on my system, with Wine 1.8.5 and with 1.9.21-staging too on FreeBSD 11.0. Downloading the offline full installer without a Spotify account: http://download.spotify.com/SpotifyFullSetup.exe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 Rosanne DiMesio <dimesio(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever confirmed|0 |1 Summary|Spotify fails to install / |Spotify installer crashes |run |when Windows version is set | |to XP or 2003 --- Comment #12 from Rosanne DiMesio <dimesio(a)earthlink.net> --- Confirming for the current installer (1.0.39.137) in 1.9.22. The crash only happens when the Windows version is XP or 2003. If set to Vista or higher, you get a popup message that says "Please install Spotify using a normal account instead of an Administrator account." -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 Rosanne DiMesio <dimesio(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Spotify installer crashes |Spotify 1.0.32.96 and later |when Windows version is set |installers crash in libcef |to XP or 2003 |when Windows version is set | |to XP or 2003 --- Comment #13 from Rosanne DiMesio <dimesio(a)earthlink.net> --- I tested several old Spotify versions, and the problem began with version 1.0.32.96, released in June 2016. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 fjfrackiewicz(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fjfrackiewicz(a)gmail.com --- Comment #14 from fjfrackiewicz(a)gmail.com ---
From what I understand libcef is part of the Chromium Embedded Framework and, correct me if I am wrong, but recent updates to the CEF have rendered it incompatible with Windows XP and Vista.
Only reason I am saying this is because GOG Galaxy also uses the CEF and it dropped support for Windows XP and Vista precisely for the reason I mentioned above. I suggest trying to run the installer in Windows 7 mode with winetricks -q corefonts intalled... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox_xerox2000(a)yahoo.co.uk --- Comment #15 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- Created attachment 57521 --> https://bugs.winehq.org/attachment.cgi?id=57521 two hacks to get Spotify running This bug is apparently (i guess) a duplicate of things covered already by other bugreports: Bug 42014 (the crash) Bug 40613 (the issue about the ``Run as Normal user`` thing) The attached hack makes the installer finish fine for me (though i get a black screen when i start Spotify) The second hack is not needed using Staging, that has a proper fix. If someone still has the OLD installer where only the crash was present: could you try if the hack works around it, then we can resolve this as duplicate -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DUPLICATE Status|NEW |RESOLVED --- Comment #16 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- Answering my own question: It`s really a duplicate of bug 42014. I downloaded old version of Spotify (Spotify 1.0.32.96) and get the same crash as in comment 1, when windows version set to Windows 2003. The workaround from that bug makes the installer succeed sha1sum ~/Downloads/SpotifyFullSetup.exe bc0fabf013b8239e662dae5e3a2ff67c77154321 /home/louis/Downloads/SpotifyFullSetup.exe *** This bug has been marked as a duplicate of bug 42014 *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |http://www.filehorse.com/do | |wnload-spotify/old-versions | |/page-2/ Keywords| |download --- Comment #17 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- added downloadlink -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=40881 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #18 from Austin English <austinenglish(a)gmail.com> --- Closing. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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