[Bug 11423] New: Canon Digital Photo Professional (DPP) upgrader crash
http://bugs.winehq.org/show_bug.cgi?id=11423 Summary: Canon Digital Photo Professional (DPP) upgrader crash Product: Wine Version: 0.9.54. Platform: PC-x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: enhancement Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: erasmo(a)erasmix.net Created an attachment (id=10553) --> (http://bugs.winehq.org/attachment.cgi?id=10553) full crash output After successfully installing DPP I tried to install the upgrade package, which ships as an executable (DPP320_EN.exe). When I run it, it brings up a dialog with a progress bar that says: "Extracting Files...". Then it crashes with: fixme:process:IsWow64Process (0xffffffff 0x34dcc8) stub! wine: Unhandled page fault on read access to 0x00000020 at address 0x4210d3 (thread 0016), starting debugger... Unhandled exception: page fault on read access to 0x00000020 in 32-bit code (0x004210d3). -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox_xerox2000(a)yahoo.co.uk --- Comment #1 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> 2008-02-01 00:51:26 --- is there a download for this upgrader available on the internet? If so, please post the link. thx -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #2 from Erasmo Acosta <erasmo(a)erasmix.net> 2008-02-01 11:53:00 --- (In reply to comment #1)
is there a download for this upgrader available on the internet? If so, please post the link. thx
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=Downloa... Then click on "DPP320_EN.exe" If that fails, I'll make mine available to you -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #3 from Erasmo Acosta <erasmo(a)erasmix.net> 2008-02-20 18:29:31 --- (In reply to comment #2) I just tried on 0.9.55. Same error. I just placed a copy of the DPP upgrader on my website, in case you haven't downloaded it yet: http://download.erasmix.net/DPP-WINE/DPP320_EN.exe -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #4 from Austin English <austinenglish(a)gmail.com> 2008-02-21 15:48:26 --- (In reply to comment #3)
(In reply to comment #2)
I just tried on 0.9.55. Same error.
I just placed a copy of the DPP upgrader on my website, in case you haven't downloaded it yet:
The upgrader won't work unless you already have the program installed. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #5 from Erasmo Acosta <erasmo(a)erasmix.net> 2008-02-21 17:15:08 --- (In reply to comment #4) Oops! Sorry, I forgot about that. Of course, I do have the program installed already. Here are the instructions to install the program from the solution CD: 1) Download the solution CD image from my server: http://download.erasmix.net/DPP-WINE/CanonSolutionCDImage.iso mount it: sudo mount -o loop CanonSolutionCDImage.iso /wherever_you_want cd /wherever_you_want wine setup.exe 2) Please select the area in which you live: USA, Canada, South America Please select your language: English Click on "Custom Installation" Click on OK Uncheck all, but Digital Photo Professional Continue to follow the instructions That will install the base program, so you can test the upgrader. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #6 from Austin English <austinenglish(a)gmail.com> 2008-02-23 17:34:58 --- (In reply to comment #5)
(In reply to comment #4)
Oops! Sorry, I forgot about that. Of course, I do have the program installed already. Here are the instructions to install the program from the solution CD:
1) Download the solution CD image from my server: http://download.erasmix.net/DPP-WINE/CanonSolutionCDImage.iso mount it: sudo mount -o loop CanonSolutionCDImage.iso /wherever_you_want cd /wherever_you_want wine setup.exe
2) Please select the area in which you live: USA, Canada, South America Please select your language: English Click on "Custom Installation" Click on OK Uncheck all, but Digital Photo Professional Continue to follow the instructions
That will install the base program, so you can test the upgrader.
Please don't provide links to downloads that are not publicly available. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Rex Tsai <chihchun(a)kalug.linux.org.tw> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |chihchun(a)kalug.linux.org.tw -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #7 from Rex Tsai <chihchun(a)kalug.linux.org.tw> 2008-05-14 10:20:27 --- Hi, I got a similar error message on another software. The software named Foxy, you can find more information on appdb[1]. I tested the software with wine-1.0-rc1 on a x86 laptop, and it throwed 'Unhandled exception' on 'page fault on read access to 0x00000020' too. 1. http://appdb.winehq.org/objectManager.php?sClass=application&iId=7286 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #8 from Rex Tsai <chihchun(a)kalug.linux.org.tw> 2008-05-14 10:22:15 --- Created an attachment (id=13054) --> (http://bugs.winehq.org/attachment.cgi?id=13054) Trace log of Foxy. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Lei Zhang <thestig(a)google.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |l.jirkovsky(a)gmail.com --- Comment #9 from Lei Zhang <thestig(a)google.com> 2008-06-20 13:50:28 --- *** Bug 13900 has been marked as a duplicate of this bug. *** -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Lei Zhang <thestig(a)google.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1 --- Comment #10 from Lei Zhang <thestig(a)google.com> 2008-06-20 13:50:49 --- confirming. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #11 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2008-06-22 03:38:27 --- You can download dpp from http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=Downloa... If you don't have CD which came with Canon DSLR cameras, you can fool updater to install DPP with small change to registry: Add key `Canon` to HKEY_LOCAL_MACHINE/SOFTWARE. Then add key `DPP` inside it. According to some forums installation should work now. NOTE: I have not tested it, because I had installed DPP 2.2.0.1 before. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #12 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2008-06-22 03:39:45 --- This is clearly problem of decompressing data, because when I've decompressed data from windows, it worked perfectly. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #13 from Frans Veltmeijer <frans.msn(a)hccnet.nl> 2008-08-08 03:57:41 --- Try to set Winecfg to windows version Vista. It worked for me and I could install this patch. In XP-mode it crashed. Wine 1.1.2 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #14 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2008-09-05 04:18:23 --- Wine 1.1.3, setting winver to Vista doesn't work. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #15 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2008-09-20 03:17:34 --- wine 1.1.5 the problem is still here, using winver vista doesn't helped me either. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #16 from Lei Zhang <thestig(a)google.com> 2008-12-16 20:48:38 --- What version are you trying to upgrade from / to? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #17 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2008-12-17 03:14:04 --- This bug doesn't depend on version from which you're upgrading. Upgrade installer contains complete DPP. When it's run, it only checks for key DPP in registry (so if you create this key, you don't need to have installed DPP). If this key exists, it will extract all files and then run installer. I'm upgrading to DPP 3.4.1. Soon I'll test it with a new wine version. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #18 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2008-12-30 04:37:53 --- wine-1.1.11: DPP 3.4.1 installer crashes. DPP 3.5.1 installer executes, but later it crashes during installation with following error: wine: Unhandled exception 0xc000000d at address 0x7d880073:0x0044e495 (thread 001d), starting debugger... Process of pid=001a has terminated No process loaded, cannot execute 'echo Modules:' Cannot get info on module while no process is loaded No process loaded, cannot execute 'echo Threads:' process tid prio (all id:s are in hex) 00000008 00000009 0 0000000c 00000012 0 0000000e 0 0000000d 0 0000000f 00000014 0 00000011 0 00000010 0 00000016 00000017 0 You must be attached to a process to run this command. No process loaded, cannot execute 'detach' -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Olivier Paquet <olivier.paquet(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |olivier.paquet(a)gmail.com --- Comment #19 from Olivier Paquet <olivier.paquet(a)gmail.com> 2009-01-02 12:28:20 --- (In reply to comment #18)
wine-1.1.11: DPP 3.4.1 installer crashes. DPP 3.5.1 installer executes, but later it crashes during installation with following error: [...]
The crash in 3.4.1 has been around a long time (both in terms of DPP versions and wine versions). I tried looking into it several months ago and got as far as seeing it was due to win32 function GetForegroundWindow() returning NULL when the installer doesn't expect it. I can get the function not to return null if I click on my (linux) desktop while the installer is extracting its files (the very first window that comes up, with only a label and a progress bar). If I do it before file extraction is over, the installer will not crash. So it looks like a case of the window manager focus handling behavior spilling over the win32 side of things and causing a state which does not occur on native windows. Note that I have done very little win32 UI and no linux UI at all so I could be way off ;) Now the crash in 3.5.1 is much further during installation and appears to be something else. Looks like they (whoever makes the installer) fixed the initial crash but changed something else which triggered another one. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Jon Pawley <jon.pawley+wine(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jon.pawley+wine(a)gmail.com --- Comment #20 from Jon Pawley <jon.pawley+wine(a)gmail.com> 2009-01-04 03:51:40 --- I would love to be able to get DPP 3.5.1 up and running. I'm using Wine 1.1.12. Is there anything I can do to help debug this problem? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #21 from Austin English <austinenglish(a)gmail.com> 2009-07-08 15:03:58 --- Is this still an issue in current (1.1.25 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #22 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2009-07-09 03:16:13 --- Seems that it is still valid with wine 1.1.25. Workaround with clicking on desktop during extraction didn't help me. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #23 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2009-10-24 09:34:19 --- I've just tested DPP 3.7.2 with wine 1.1.32 and I don't see this crash anymore. Now I experience crash described in #16817 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #24 from Vitaliy Margolen <vitaliy(a)kievinfo.com> 2009-10-24 13:25:16 --- Does DPP 3.5.1 works too? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 --- Comment #25 from Lukas Jirkovsky <l.jirkovsky(a)gmail.com> 2009-10-24 14:29:35 --- I can't test it because DPP 3.5.1 is no longer available. But the installer is (or at least looks) the same. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Vitaliy Margolen <vitaliy(a)kievinfo.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #26 from Vitaliy Margolen <vitaliy(a)kievinfo.com> 2009-10-24 18:06:05 --- Fixed then. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11423 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #27 from Alexandre Julliard <julliard(a)winehq.org> 2009-11-13 12:42:21 --- Closing bugs fixed in 1.1.33. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=11423 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net Severity|enhancement |normal -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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