[Bug 21072] New: Dragon NaturallySpeaking freezes then crashes after about a half hour of use.
http://bugs.winehq.org/show_bug.cgi?id=21072 Summary: Dragon NaturallySpeaking freezes then crashes after about a half hour of use. Product: Wine Version: 1.1.35 Platform: x86 URL: http://nuance.com OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: gdiplus AssignedTo: wine-bugs(a)winehq.org ReportedBy: susancragin(a)earthlink.net Created an attachment (id=25272) --> (http://bugs.winehq.org/attachment.cgi?id=25272) winedbg backtrace BreakOnFirstChance=0 After running well for over half an hour, Dragon NaturallySpeaking freezes up. To repeat behavior: open Dragon NaturallySpeaking. open Notepad Within NatSpeak, open the DictationBox and dictate into it. The text appears in the DictationBox. Say "Transfer that" to transfer text to Notepad. Repeat about ten times. It doesn't seem to matter if I close and re-open Dictation Box a lot, or if I keep it open until I have dictated a lot of text. I have attached a backtrace. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #1 from Vincent Povirk <madewokherd(a)gmail.com> 2009-12-18 23:13:44 --- That backtrace doesn't make any sense. Can you get a +gdiplus,+bitmap log? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 Vincent Povirk <madewokherd(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |madewokherd(a)gmail.com -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dank(a)kegel.com --- Comment #2 from Dan Kegel <dank(a)kegel.com> 2009-12-19 10:25:21 --- Could that backtrace be a benign one from a dibsection fault? Susan, how long does it take to reproduce with your short recipe - that doesn't sound like half an hour, it sounds quick, right? What happens if you run with WINEDEBUG=warn+heap, are there any interesting errors? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #3 from Vincent Povirk <madewokherd(a)gmail.com> 2009-12-19 10:37:00 --- GdipDrawImagePointsRect doesn't actually check whether CreateCompatibleDC and CreateDIBSection succeeded. Although if either of them failed something is terribly wrong. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #4 from Susan Cragin <susancragin(a)earthlink.net> 2009-12-19 20:02:03 --- Created an attachment (id=25293) --> (http://bugs.winehq.org/attachment.cgi?id=25293) winedbg warn heap Dan, NatSpeak runs for more than a few minutes. Not always for a half-hour, but more than just a couple of minutes. I am attaching a warn-heap message where the program did not crash, but did exhibit what I might call pre-crash behavior. It had been running for almost 30 minutes. Pre-crash behavior is: First, DragonBox opened very slowly. After I dictated some text, it refused to transfer text from the DictationBox to Notepad. (So I "forced" the text transfer using CTL-V.) Then when I closed Notepad and opened it again, Notepad opened without recognizing font-smoothing. Then the program didn't recognize the sound card, and sort of froze. So I closed every thing manually. The log shows no good gdi stuff. The only two messages I see are very common. fixme:gdiplus:GdipSetPathGradientSurroundColorsWithCount not implemented fixme:gdiplus:GdipSetPathGradientBlend not implemented On the log, you will notice that there is trouble with alsa, because the sound card becomes not recognized. This may be a separate problem. Problems with alsa come after the program misbehaves. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #5 from Dan Kegel <dank(a)kegel.com> 2009-12-19 21:02:22 --- Your log has scary messages like err:heap:HEAP_ValidateInUseArena Heap 0x110000: in-use arena 0x524c988 next block has PREV_FREE flag which indicates a corrupt heap and means a crash is likely. How soon do the err:heap messages start showing up? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #6 from Susan Cragin <susancragin(a)earthlink.net> 2009-12-19 21:07:21 --- Created an attachment (id=25294) --> (http://bugs.winehq.org/attachment.cgi?id=25294) gdiplus and bitmap log, tail last 1000 lines only Again, the program didn't actually crash, just exhibited pre-crash buggy behavior, as follows. After a while it was very slow to open DictationBox. Then DictationBox refused to transfer text to Notepad. I used the program for over forty minutes. The program got buggy behavior after about twenty minutes. Normally, it crashes shortly after behavior turns buggy. Could it be that using WINEDBG prevents the crash for some reason? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #7 from Dan Kegel <dank(a)kegel.com> 2009-12-19 21:12:26 --- Yeah, WINEDEBUG settings can accidentally make bugs go away (which qualifies them as Heisenbugs :-). If you see err:heap messages, it typically means you've hit either a wine bug or an app bug, and the next step may be to apply the heap checking patches, do winetricks heapcheck, and see if you get any interesting heap warnings. And the next step after that is to also run the app under valgrind... but that's hard, since it makes the app run Really Slow and take Lots Of Ram, and only pinpoints a bug occasionally. (But when it does, it's really the bomb.) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #8 from Susan Cragin <susancragin(a)earthlink.net> 2009-12-19 21:16:29 ---
How soon do the err:heap messages start showing up?
Well, probably within about 5-10 minutes of starting the program. You have the whole warn heap log, not just the tail. Those heap messages probably correspond to all the times I was trying to paste text from DictationBox to Notepad. The placement is about right. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #9 from Dan Kegel <dank(a)kegel.com> 2009-12-19 21:18:53 --- Sounds like a smoking gun to me... how quickly can you try that after starting? If you see heap errors after recognizing one word and pasting that to notepad, that's really narrowing down the problem. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #10 from Susan Cragin <susancragin(a)earthlink.net> 2009-12-19 22:10:17 --- Created an attachment (id=25295) --> (http://bugs.winehq.org/attachment.cgi?id=25295) 2 immediate crashes with heap warnings (In reply to comment #9)
Sounds like a smoking gun to me... how quickly can you try that after starting? If you see heap errors after recognizing one word and pasting that to notepad, that's really narrowing down the problem.
I tried running winedbg with the terminal open so I could see where the heap error messages occurred. It takes the program quite a while to load and "initialize" the dictation engine, and one heap warning pops up before the program can be used. Twice the program crashed before it finished loading. I don't know what that was about, but have attached one (very short) logs because it contains another heap error: warn:heap:allocate_large_block Could not allocate block for aaaaaab6 bytes I'll give it one more try tonight. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #11 from Susan Cragin <susancragin(a)earthlink.net> 2009-12-19 22:53:18 --- Created an attachment (id=25296) --> (http://bugs.winehq.org/attachment.cgi?id=25296) running winedbg in terminal No, all the heap errors are not related to opening DictationBox. A couple occur before the program has loaded and initialized. The logfile I just attached, One Brief Hello, is the entire logfile when all I did was open the program, get it running, open DictationBox, say Hello into it, Transfer Close, and then closed the program. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 Dmitry Timoshkov <dmitry(a)codeweavers.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Alias|dns-freeze | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #12 from Susan Cragin <susancragin(a)earthlink.net> 2009-12-22 12:35:17 --- I developed another problem by testing this. Somehow my Nuance registration process is not working properly. Normally, I am allowed to re-register using the same permission as long as I have the same machine footprint, but now I am "using up" a new registration each time I re-install. I contacted Nuance and they said no changes there, and wonder if something I have done, or something wine is doing, could affect the recognition of the computer footprint. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #13 from Vincent Povirk <madewokherd(a)gmail.com> 2011-03-10 15:07:11 CST --- Could you try this with the latest Wine? I'm hoping d0e6aa0204a5cd6c7d2f4696019f6f87897cf478 fixed it. (And if not, I finally have the tools to investigate.) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #14 from Susan Cragin <susancragin(a)earthlink.net> 2011-03-14 09:49:29 CDT --- (In reply to comment #13) I spent quite a bit of time testing this over the weekend. My conclusion is that your patch worked. The crash behavior has either gone or you have extended it very far out into the future. The "freeze' behavior has changed. The entire program doesn't freeze. However, the behavior that preceded it is still there, and is described below. What's supposed to happen: DictationBox is supposed to open quickly. Then the user dictates text into it, says "Transfer that," and the DictationBox is supposed to close and the text magically transfers into the open non-NatSpeak application. (I use Notepad2 running under wine.) What now happens: DictationBox works as promised for about 20 minutes. However, after a while the command "Transfer that," becomes buggy. DictationBox does not close right away, and usually text must be transferred manually by using CTL-V. Solution: (1) close the program and re-open it. (2) Open DictationBox. (3) TYPE one letter into it and then hit "Transfer that." (The text may or may not transfer.) (3) Close the program. (4) Re-open the program. My suspicion is that there is a buffer to hold DictationBox text, and that buffer is either not being cleared or it's working space is somehow compromised. HTH. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #15 from Vincent Povirk <madewokherd(a)gmail.com> 2011-05-06 14:45:07 CDT --- Does native gdiplus help? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #16 from Susan Cragin <susancragin(a)earthlink.net> 2011-05-06 15:14:51 CDT --- (In reply to comment #15)
Does native gdiplus help?
If by "native" you mean the wine version, I use that most of the time anyway. I don't think it helps much if at all. It does not remove the behaviour. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #17 from Dan Kegel <dank(a)kegel.com> 2011-05-06 15:20:37 CDT --- No, by native, he means the one from microsoft, e.g. 'winetricks gdiplus'. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #18 from Susan Cragin <susancragin(a)earthlink.net> 2011-05-06 16:02:25 CDT --- (In reply to comment #17)
No, by native, he means the one from microsoft, e.g. 'winetricks gdiplus'.
Sorry. That's what I meant. I use Microsoft's, not wine's. I'm a bit distracted today. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 Vincent Povirk <madewokherd(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|gdiplus |-unknown --- Comment #19 from Vincent Povirk <madewokherd(a)gmail.com> 2011-05-06 16:07:14 CDT --- Some other component then. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 joaopa <jeremielapuree(a)yahoo.fr> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jeremielapuree(a)yahoo.fr --- Comment #20 from joaopa <jeremielapuree(a)yahoo.fr> 2012-05-13 17:24:53 CDT --- Still a bug in current wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 --- Comment #21 from Susan Cragin <susancragin(a)earthlink.net> 2012-05-14 06:30:57 CDT --- This bug has been fixed. I am unable to target exactly what fixed it, but it's been fixed for over three months. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED --- Comment #22 from Nikolay Sivov <bunglehead(a)gmail.com> 2012-05-14 06:35:04 CDT --- Thanks for testing. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=21072 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #23 from Alexandre Julliard <julliard(a)winehq.org> 2012-05-25 13:41:04 CDT --- Closing bugs fixed in 1.5.5. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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