[Bug 48371] New: Home Designer Suite 21.3.1.1x64 reports "Error #272000009 A serious error occurred (SEH)."
https://bugs.winehq.org/show_bug.cgi?id=48371 Bug ID: 48371 Summary: Home Designer Suite 21.3.1.1x64 reports "Error #272000009 A serious error occurred (SEH)." Product: Wine Version: 5.0-rc3 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: 74.schutt(a)gmail.com Distribution: --- Created attachment 66120 --> https://bugs.winehq.org/attachment.cgi?id=66120 Home Designer message log when run on Wine I am attempting to run Home Designer Suite version 21.3.1.1x64 on Wine. Immediately after starting it and supplying a valid product key, I get a popup reporting: c:\p4sync\dev\releases\21\chief\cacommon\error\artexception.cpp(146): Error #272000009 "A serious error occurred (SEH). Please contact Chief Architect Technical Support with steps to reproduce. " Note that the program continues to run, and I can shut it down normally. This page: https://www.chiefarchitect.com/support/article/KB-00802/troubleshooting-exce... says I should ensure my system meets minimum requirements and is fully up to date. E.g. they want a graphics card with 1 GB memory and support for OpenGL
= 3.3, which I have.
Home Designer writes a report of its execution, and there I found that it reports the characteristics that it probed for the system it is running on. Here I found that it probed "OpenGL VRam: 0" and "OpenGL GPU Count: 0". I've attached this log as 'wine-Message Log.txt'. When I run that same Home Designer binary on an up-to-date Windows 10 system, it starts up without reporting a serious error, and its execution log shows non-zero values for "OpenGL VRam" and "OpenGL GPU Count". I've attached this log as 'real-Windows10-Message Log.txt'. The terminal output from Wine is attached as 'run.log'. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 --- Comment #1 from Jim Schutt <74.schutt(a)gmail.com> --- Created attachment 66121 --> https://bugs.winehq.org/attachment.cgi?id=66121 Home Designer message log when run on Windows 10 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 --- Comment #2 from Jim Schutt <74.schutt(a)gmail.com> --- Created attachment 66122 --> https://bugs.winehq.org/attachment.cgi?id=66122 Wine terminal output when running Home Designer -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |msvcrt --- Comment #3 from Nikolay Sivov <bunglehead(a)gmail.com> --- Could be this one: wine: Call from 0x7f07f2c7e3d8 to unimplemented function api-ms-win-crt-heap-l1-1-0.dll._query_new_handler, aborting It's probably a matter of forwarding to ucrtbase, and using existing code from msvcrt for ucrtbase. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 --- Comment #4 from Nikolay Sivov <bunglehead(a)gmail.com> --- Created attachment 66125 --> https://bugs.winehq.org/attachment.cgi?id=66125 patch Try this one please. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 --- Comment #5 from Jim Schutt <74.schutt(a)gmail.com> --- With patch applied, I no longer get the popup reporting that a serious error occurred. I'm not sure if it matters, but Home Designer still reports that it probed "OpenGL VRam: 0" and "OpenGL GPU Count: 0". -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Keywords| |download, patch URL| |https://www.homedesignersof | |tware.com/products/trial.ht | |ml?product=suite Ever confirmed|0 |1 CC| |xerox.xerox2000x(a)gmail.com --- Comment #6 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Confirming with the trial + added some info Nicolay: I guess your patch could still get in before wine-5.0 (?) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 --- Comment #7 from Nikolay Sivov <bunglehead(a)gmail.com> --- CRT changes are in, 5b9323400d4d710af3ab21f445c13f99a6c228ba. Please retest. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #66125|0 |1 is obsolete| | -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 --- Comment #8 from Jim Schutt <74.schutt(a)gmail.com> --- I've tested the current head of master branch in winehq wine.git (commit 4588f10f8d3895624a8a2087f2e5c3c1b51e576f), and can confirm that I no longer encounter the SEH on Home Designer startup, as originally report in this bug. Thanks!! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Fixed by SHA1| |5b9323400d4d710af3ab21f445c | |13f99a6c228ba Resolution|--- |FIXED Status|NEW |RESOLVED --- Comment #9 from Nikolay Sivov <bunglehead(a)gmail.com> --- In that case, marking fixed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #10 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 5.1. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|--- |5.0.x -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48371 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|5.0.x |--- --- Comment #11 from Michael Stefaniuc <mstefani(a)winehq.org> --- Removing the 5.0.x milestone from bug fixes included in 5.0.1. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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