[Bug 50070] New: Adobe Creative Cloud authentication fails due to missing CAPTCHA
https://bugs.winehq.org/show_bug.cgi?id=50070 Bug ID: 50070 Summary: Adobe Creative Cloud authentication fails due to missing CAPTCHA Product: Wine-gecko Version: unspecified Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: wine-gecko-unknown Assignee: jacek(a)codeweavers.com Reporter: msdobrescu(a)gmail.com Distribution: --- When try to install or run Adobe Creative Cloud, after launch, a login is required in the Adobe Creative Cloud window. After the credentials are entered, for an Adobe account and a subscription, a message is displayed: "You need to install the latest updates to Windows and/or your Adobe apps. Learn more Captcha validation has failed" There is no visible CAPTCHA anywhere in the logon window. As effect, the authentication fails and there is no possibility to continue. Internet Explorer can't be installed either, so the process is stuck here. Operating System: Gentoo Linux KDE Plasma Version: 5.19.5 KDE Frameworks Version: 5.74.0 Qt Version: 5.15.0 Kernel Version: 5.7.0-sabayon OS Type: 64-bit Processors: 8 × Intel® Core™ i7 CPU 920 @ 2.67GHz Memory: 23,5 GiB of RAM Graphics Processor: GeForce GTX 1060 6GB/PCIe/SSE2 wine-5.17 (Staging) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 msdobrescu(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |msdobrescu(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 Anya <maniikarabera(a)protonmail.ch> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |maniikarabera(a)protonmail.ch -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 Jacek Caban <jacek(a)codeweavers.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|jacek(a)codeweavers.com |wine-bugs(a)winehq.org Component|wine-gecko-unknown |mshtml Product|Wine-gecko |Wine -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 Jacek Caban <jacek(a)codeweavers.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jacek(a)codeweavers.com --- Comment #1 from Jacek Caban <jacek(a)codeweavers.com> --- Please attach +ieframe,+mshtml,+jscript logs (you may want to check if it contains your credentials and remove them if it does). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 --- Comment #2 from msdobrescu(a)gmail.com --- (In reply to Jacek Caban from comment #1)
Please attach +ieframe,+mshtml,+jscript logs (you may want to check if it contains your credentials and remove them if it does).
Sorry, I have no idea how to get them. Please provide the procedure! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 --- Comment #3 from Jacek Caban <jacek(a)codeweavers.com> --- If you run wine from console, you can do something like: WINEDEBUG=+ieframe,+mshtml,+jscript wine pathtoapp.exe See https://wiki.winehq.org/Debug_Channels for more details. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 --- Comment #4 from msdobrescu(a)gmail.com --- (In reply to Jacek Caban from comment #3)
If you run wine from console, you can do something like: WINEDEBUG=+ieframe,+mshtml,+jscript wine pathtoapp.exe
See https://wiki.winehq.org/Debug_Channels for more details.
OK, shall I run it on Adobe Creative Cloud login application or a browser? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net Keywords| |download Status|UNCONFIRMED |NEW URL| |https://web.archive.org/web | |/20201218113926/https://pro | |d-rel-ffc-ccm.oobesaas.adob | |e.com/adobe-ffc-external/co | |re/v1/wam/download?sapCode= | |KCCC&productName=Creative+C | |loud&os=win Version|unspecified |5.17 Ever confirmed|0 |1 --- Comment #5 from Anastasius Focht <focht(a)gmx.net> --- Hello, just run it like this from the directory where you have downloaded 'Creative_Cloud_Set-Up.exe': https://wiki.winehq.org/FAQ#How_can_I_get_a_debugging_log_.28a.k.a._terminal... --- snip --- WINEDEBUG=+ieframe,+mshtml,+jscript wine ./Creative_Cloud_Set-Up.exe >>log.txt 2>&1 --- snip --- Attach the log file. You might need to compress it before. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 --- Comment #6 from msdobrescu(a)gmail.com --- I can't make it run at all. It seems working on something, optimizing .net , but never ends and creates a lot of mscorsvw processes that eventually block the computer. I must make it run again first, if that's possible. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 --- Comment #7 from msdobrescu(a)gmail.com --- Created attachment 69729 --> https://bugs.winehq.org/attachment.cgi?id=69729 AdobePhotoshop20-mul_x64.zip log Hi, I could reproduce with AdobePhotoshop20-mul_x64 Set-up.exe. Not sure it is useful, but I add it here in hope it helps. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 Neko-san <nekoNexus(a)protonmail.ch> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nekoNexus(a)protonmail.ch -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 soredake <broaden_acid002(a)simplelogin.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|broaden_acid002(a)simplelogin | |.com | -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50070 --- Comment #8 from msdobrescu(a)gmail.com --- Adobe support staff claims login is possible using any major browser, like Chrome, Edge or Firefox. So having any of these should make it possible. Seems a bridge similar to Grapejuice for Roblox is needed if those browsers are not possible to make run under Wine. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=50070 Qwerty Chouskie <asdfghrbljzmkd@outlook.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |asdfghrbljzmkd@outlook.com --- Comment #9 from Qwerty Chouskie <asdfghrbljzmkd@outlook.com> --- I believe this should now work as expected, as long as you have WebView2 installed. (Granted, my testing was with the "Sign in with Google" option, it may be have a bit differently if signing in with an Adobe account.) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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