[Bug 56548] New: reMarkable app throws exception in 9.6 but worked in 9.5
https://bugs.winehq.org/show_bug.cgi?id=56548 Bug ID: 56548 Summary: reMarkable app throws exception in 9.6 but worked in 9.5 Product: Wine Version: 9.6 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: max(a)mail.at Distribution: --- Created attachment 76305 --> https://bugs.winehq.org/attachment.cgi?id=76305 Backtrace The reMarkable Desktop companion app worked on earlier devel, but since devel 9.6 it crashes on startup. The same problem occurs on staging. The app does not work at all on stable, but that's a different problem that was since solved in devel (I think it started working in 9.5). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO --- Comment #1 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- A bisect is needed. https://wiki.winehq.org/Regression_Testing Is the app available for download? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Artur <m.t(a)cool.ms> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |m.t(a)cool.ms --- Comment #2 from Artur <m.t(a)cool.ms> --- Created attachment 76319 --> https://bugs.winehq.org/attachment.cgi?id=76319 Backtrace -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 --- Comment #3 from Artur <m.t(a)cool.ms> --- For me the current reMarkable Desktop (3.10.0.845) doesn't even work on devel 9.5 and Ubuntu 20.04 (see my Backtrace attached). What I did: 1. First installed an older version of the app (3.6.0.761) but it has been immediately updated to 3.10.0.845. I could then login into the app and use it to create a new notebook. 2. But when starting the app next time it crashed. And still crashes on every start :-( @Maximilian: which version exactly could you run on devel 9.5 on your machine ? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 --- Comment #4 from Artur <m.t(a)cool.ms> --- (In reply to Ken Sharp from comment #1)
A bisect is needed. https://wiki.winehq.org/Regression_Testing
Is the app available for download?
Unfortunately you need a reMarkable Connect account to activate the app. You can download it from here: https://downloads.remarkable.com/desktop/production/win/reMarkable-3.6.0.761... https://downloads.remarkable.com/desktop/production/win/reMarkable-3.10.0.84... but won't be able to activate it without an account... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 --- Comment #5 from Artur <m.t(a)cool.ms> --- Here some additional logging- it seems that this is the problem: 011c:err:combase:RoGetActivationFactory Failed to find library for L"Windows.Networking.Connectivity.NetworkInformation" artur(a)dell-ubuntu:~/.wine/dosdevices/c:/Program Files (x86)/reMarkable$ wine reMarkable.exe MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0 MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0 011c:err:winediag:ntlm_check_version ntlm_auth was not found. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution. 011c:err:ntlm:ntlm_LsaApInitializePackage no NTLM support, expect problems 011c:fixme:win:RegisterPowerSettingNotification (000000000001005C,{02731015-4510-4526-99e6-e5a17ebd1aea},0): stub 011c:fixme:system:NtUserQueryDisplayConfig flags 0x2, paths_count 0x7ffffe1fe48c, paths 0x7fffff259ec0, modes_count 0x7ffffe1fe488, modes 0x7fffff22c450, topology_id (nil) semi-stub 011c:fixme:setupapi:SetupDiOpenDeviceInterfaceW 00007FFFFF257910 L"\\\\?\\DISPLAY#SHP1449#0000&0000#{E6F07B5F-EE97-4A90-B076-33F57BF4EAA7}" 00000001 00007FFFFE1FE140 011c:fixme:combase:RoGetActivationFactory (L"Windows.UI.ViewManagement.UISettings", {00000035-0000-0000-c000-000000000046}, 00007FFFFE1FE8D8): semi-stub 011c:fixme:ui:factory_QueryInterface {94ea2b94-e9cc-49e0-c0ff-ee64ca8f5b90} not implemented, returning E_NOINTERFACE. 0128:fixme:kernelbase:AppPolicyGetThreadInitializationType FFFFFFFFFFFFFFFA, 00007FBCED95FF50 011c:fixme:netprofm:connection_point_Advise 00007FBCEDA9CA90, 00007FBCEDADA9D0, 00007FBCEDADA9FC - semi-stub 011c:fixme:netprofm:list_manager_GetConnectivity 00007FBCEDA9CA50, 00007FFFFE1FF478 011c:fixme:combase:RoGetActivationFactory (L"Windows.Networking.Connectivity.NetworkInformation", {5074f851-950d-4165-9c15-365619481eea}, 00007FFFFE1FF300): semi-stub 011c:err:combase:RoGetActivationFactory Failed to find library for L"Windows.Networking.Connectivity.NetworkInformation" 011c:fixme:winsock:DllGetActivationFactory class L"Windows.Networking.Connectivity.NetworkInformation", factory 00007FFFFE1FF250. 011c:fixme:combase:RoOriginateLanguageException 0x80040154, L"", 0000000000000000: stub 011c:fixme:combase:RoGetActivationFactory (L"Windows.Networking.Connectivity.NetworkInformation", {5074f851-950d-4165-9c15-365619481eea}, 00007FFFFE1FF278): semi-stub 011c:err:combase:RoGetActivationFactory Failed to find library for L"Windows.Networking.Connectivity.NetworkInformation" 011c:fixme:winsock:DllGetActivationFactory class L"Windows.Networking.Connectivity.NetworkInformation", factory 00007FFFFE1FF1C0. 011c:fixme:combase:RoOriginateLanguageException 0x80040154, L"", 0000000000000000: stub 011c:fixme:combase:RoGetActivationFactory (L"Windows.System.UserProfile.GlobalizationPreferences", {01bf4326-ed37-4e96-b0e9-c1340d1ea158}, 00007FFFFE1FEB28): semi-stub 011c:fixme:font:freetype_set_outline_text_metrics failed to read full_nameW for font L"Ani"! 011c:fixme:font:get_nearest_charset TCI failing on 20000000 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 20000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-gujr-extra\\aakar-medium.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\malayalam\\Dyuthi-Regular.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\Gargi\\Gargi.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\Gubbi\\Gubbi.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-deva-extra\\kalimati.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-beng-extra\\MuktiNarrow.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-beng-extra\\MuktiNarrowBold.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\Navilu\\Navilu.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-telu-extra\\Pothana2000.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-gujr-extra\\Rekha.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-deva-extra\\samanata.ttf" 011c:fixme:font:find_matching_face Untranslated charset 255 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-telu-extra\\vemana2000.ttf" 011c:fixme:font:get_nearest_charset TCI failing on 20000000 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 20000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-gujr-extra\\aakar-medium.ttf" MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0 MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0 011c:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 011c:fixme:msg:ChangeWindowMessageFilter c059 00000001 011c:fixme:system:EnableNonClientDpiScaling (0000000000020086): stub 011c:fixme:win:IsTouchWindow hwnd 0000000000020086, flags 00007FFFFE1FF090 stub! 0160:fixme:wininet:InternetSetOptionW Option 148 STUB MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0 0150:fixme:netprofm:connection_GetAdapterId 00007FBCD63AD530, 00007FBCD480C0D8 0150:fixme:netprofm:connection_GetAdapterId 00007FBCD63AD5D0, 00007FBCD480C0D8 0150:fixme:netprofm:connection_point_Advise 00007FBCB88F6EF0, 00007FBCD6445770, 00007FBCD64457A4 - semi-stub MESA-INTEL: warning: Performance support disabled, consider sysctl dev.i915.perf_stream_paranoid=0 016c:fixme:d3d11:d3d11_device_CheckFeatureSupport Returning fake Options support data. 016c:fixme:dxgi:dxgi_output_GetDesc1 iface 00007FBCD704F2A0, desc 00007FBC9BEDFCB0 semi-stub! 016c:fixme:dxgi:wined3d_swapchain_desc_from_dxgi Ignoring scaling 0x1. 016c:fixme:d3d:wined3d_swapchain_init The application requested more than one back buffer, this is not properly supported. Please configure the application to use double buffering (1 back buffer) if possible. 016c:fixme:d3d:wined3d_swapchain_init Unimplemented swap effect 0x2. 0178:fixme:d3d:state_linepattern_w Setting line patterns is not supported in OpenGL core contexts. 011c:fixme:font:freetype_set_outline_text_metrics failed to read full_nameW for font L"Ani"! 011c:fixme:font:get_nearest_charset TCI failing on 20000000 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 20000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-gujr-extra\\aakar-medium.ttf" 011c:fixme:font:freetype_set_outline_text_metrics failed to read full_nameW for font L"Ani"! 011c:fixme:font:get_nearest_charset TCI failing on 20000000 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 20000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-gujr-extra\\aakar-medium.ttf" 011c:fixme:font:freetype_set_outline_text_metrics failed to read full_nameW for font L"Ani"! 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\malayalam\\Dyuthi-Regular.ttf" 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\Gargi\\Gargi.ttf" 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\Gubbi\\Gubbi.ttf" 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-deva-extra\\kalimati.ttf" 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\fonts-beng-extra\\MuktiNarrow.ttf" 011c:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\Navilu\\Navilu.ttf" wine: Unhandled page fault on read access to FFFFFFFFFFFFFFFF at address 00006FFFFE30B19B (thread 011c), starting debugger... -- Do not reply to this email, post in Bugzilla using the above URL to reply. 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https://bugs.winehq.org/show_bug.cgi?id=56548 --- Comment #6 from Artur <m.t(a)cool.ms> --- I figured out the reason why the app crashed in Wine 9.5 devel on my Ubuntu 20.04: the reason was/were emojis I used in some of the folder names in the app !!! After removing all emojis from the folder names, the app is up and running like a charm :-) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 --- Comment #7 from Maximilian Hantsch <max(a)mail.at> --- Baseline check. I run this on Pop_OS! 22.04 (based on Ubuntu 22.04). I downgraded wine to devel 9.5. (base) max(a)max-framework:~$ apt list --installed | grep wine WARNING: apt does not have a stable CLI interface. Use with caution in scripts. wine-devel-amd64/jammy,now 9.5~jammy-1 amd64 [installed,upgradable to: 9.6~jammy-1] wine-devel-i386/jammy,now 9.5~jammy-1 i386 [installed,upgradable to: 9.6~jammy-1] wine-devel/jammy,now 9.5~jammy-1 amd64 [installed,upgradable to: 9.6~jammy-1] winehq-devel/jammy,now 9.5~jammy-1 amd64 [installed,upgradable to: 9.6~jammy-1] I then created a fresh empty wineprefix. (base) max(a)max-framework:~$ echo $WINEPREFIX /home/max/.local/share/wineprefixes/wine64 (base) max(a)max-framework:~$ echo $WINEARCH win64 and installed the latest reMarkable Desktop software: (base) max(a)max-framework:~$ wine Downloads/reMarkable-3.10.0.845-win64.exe This works; the app runs fine. Unfortunately I don't have time for a bisect in the next 2-3 weeks -- and I have never done it before, although I think I would be technically capable. For now I held the wine devel packages, at least I have a working setup now. (base) max(a)max-framework:~$ apt-mark showhold wine-devel wine-devel-amd64 wine-devel-i386:i386 winehq-devel -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Maximilian Hantsch <max(a)mail.at> changed: What |Removed |Added ---------------------------------------------------------------------------- Distribution|--- |Ubuntu -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download, regression -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords|download | Summary|reMarkable app throws |reMarkable crashes on start |exception in 9.6 but worked | |in 9.5 | -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #76319|0 |1 is obsolete| | -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 --- Comment #8 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- Can you provide the full console output when the crash occurs, not just the backtrace? Thanks. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 --- Comment #9 from Maximilian Hantsch <max(a)mail.at> --- Something must have been fixed lately. I just tried with wine-9.8, it asked me to (re)install wine mono, and the app works again. It starts normally, doesn't show any problems. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Maximilian Hantsch <max(a)mail.at> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Resolution|--- |FIXED --- Comment #10 from Maximilian Hantsch <max(a)mail.at> --- Also works fine on wine-devel 9.9. Marking as RESOLVED-FIXED. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=56548 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #11 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 9.10. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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