[Bug 35458] New: iTunes 11.1.4 64-bit fails to start
http://bugs.winehq.org/show_bug.cgi?id=35458 Bug ID: 35458 Summary: iTunes 11.1.4 64-bit fails to start Product: Wine Version: 1.7.11 Hardware: x86-64 URL: http://www.apple.com/itunes/download/ OS: Linux Status: NEW Keywords: download Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: madewokherd(a)gmail.com Classification: Unclassified I had to set the version to Windows Vista to get iTunes to install in a 64-bit prefix. When starting iTunes, I get a message box saying: "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again." Shortly before the error is a failed registry read, so I suspect the installer: 0024:Call advapi32.RegOpenKeyExW(80000002,00407a70 L"Software\\Apple Inc.\\Apple Application Support",00000000,00000001,0033f954) ret=00401042 0024:Ret advapi32.RegOpenKeyExW() retval=00000002 ret=00401042 I can't test in a 32-bit prefix because the download page seems to only want to give me the 64-bit version. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35458 Vincent Povirk <madewokherd(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |madewokherd(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35458 --- Comment #1 from Bruno Jesus <00cpxxx(a)gmail.com> --- (In reply to comment #0)
I can't test in a 32-bit prefix because the download page seems to only want to give me the 64-bit version.
This should work: http://www.filehippo.com/download_itunes_32/tech/ -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35458 --- Comment #2 from Vincent Povirk <madewokherd(a)gmail.com> --- The 32-bit version (which will only install in a 32-bit prefix), does not have this problem and seems to be able to find that registry key. I have no way of knowing if this is a Wine bug specific to win64 or to something that only the 64-bit itunes installer does. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35458 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |win64 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35458 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://www.apple.com/itunes |http://www.oldapps.com/itun |/download/ |es.php?old_itunes=13990 CC| |focht(a)gmx.net --- Comment #3 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, I can't reproduce this in 64-bit WINEPREFIX. iTunes is still largely 32-bit bloatware, only stuff like 'Bonjour' and 'iPodService' is actually 64-bit. $ sha1sum iTunesSetup_11.1.4.62_x64.exe fd9caee83907b9f6aa01d031f63fa9ed9be2bfab iTunesSetup_11.1.4.62_x64.exe $ du -sh iTunesSetup_11.1.4.62_x64.exe 143M iTunesSetup_11.1.4.62_x64.exe $ wine --version wine-1.7.13-53-g37e0a1a Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35458 hanska2(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hanska2(a)luukku.com --- Comment #4 from hanska2(a)luukku.com --- Starts here without an issue, 64bit prefix. wine 1.7.22 You most likely need gdiplus override to run this to have some gui visibility. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35458 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |WORKSFORME Summary|iTunes 11.1.4 64-bit fails |64-bit iTunes 11.1.4 |to start |complains about 'Apple | |Application Support was not | |found' on startup --- Comment #5 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, resolving here since two people can't reproduce OP's issue. Reopen if still present with recent Wine version. The registry key is present in 64-bit WINEPREFIX (32-bit part). --- snip --- $ pwd /home/focht/Downloads/wine64/drive_c/Program Files (x86)/iTunes $ file *.exe iTunes.exe: PE32 executable (GUI) Intel 80386, for MS Windows iTunesHelper.exe: PE32 executable (GUI) Intel 80386, for MS Windows $ WINEDEBUG=+tid,+seh,+relay,+reg wine ./iTunes.exe >>log.txt 2>&1 ... 003a:Starting process L"C:\\Program Files (x86)\\iTunes\\iTunes.exe" (entryproc=0x4019cd) ... 003a:Call advapi32.RegOpenKeyExW(80000002,00407a70 L"Software\\Apple Inc.\\Apple Application Support",00000000,00000001,0033f914) ret=00401042 003a:trace:reg:NtOpenKey (0x1c,L"Software\\Apple Inc.\\Apple Application Support",1,0x33f914) 003a:trace:reg:NtOpenKey <- 0x50 003a:Ret advapi32.RegOpenKeyExW() retval=00000000 ret=00401042 003a:Call advapi32.RegQueryValueExW(00000050,00407a54 L"InstallDir",00000000,0033f908,0033fb80,0033f90c) ret=00401069 003a:trace:reg:RegQueryValueExW (0x50,L"InstallDir",(nil),0x33f908,0x33fb80,0x33f90c=518) 003a:trace:reg:NtQueryValueKey (0x50,L"InstallDir",2,0x33f75c,256) 003a:Ret advapi32.RegQueryValueExW() retval=00000000 ret=00401069 003a:Call KERNEL32.GetFileAttributesExW(0033fb80 L"C:\\Program Files (x86)\\Common Files\\Apple\\Apple Application Support\\",00000000,0033f918) ret=0040107e 003a:Ret KERNEL32.GetFileAttributesExW() retval=00000001 ret=0040107e ... 003a:Call KERNEL32.LoadLibraryW(0033f978 L"C:\\Program Files (x86)\\iTunes\\iTunes.dll") ret=0040158a ... --- snip --- $ wine --version wine-1.7.33-50-g7eed378 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35458 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #6 from Austin English <austinenglish(a)gmail.com> --- Closing. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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