[Bug 37897] New: Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault
https://bugs.winehq.org/show_bug.cgi?id=37897 Bug ID: 37897 Summary: Choosing Print in Adobe Acrobat 11.0.10 causes Unhandled exception: page fault Product: Wine Version: 1.7.34 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: dvcroft(a)arb.com Distribution: --- Created attachment 50475 --> https://bugs.winehq.org/attachment.cgi?id=50475 Terminal output at crash Before install I used: winetricks atmlib winetricks riched20 winetricks wsh57 winetricks mspatcha I have tried with winecfg set to default and Windows 7. I open a pdf and then choose print and the program exits. Terminal output attached. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 dvcroft(a)arb.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dvcroft(a)arb.com Distribution|--- |SUSE -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |http://www.oldapps.com/adob | |e_reader.php?old_adobe=1592 | |0 CC| |focht(a)gmx.net --- Comment #1 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, works fine here. Clean 32-bit WINEPREFIX, only 'mspatcha' winetricks recipe used for installing. Selected some PDF files from the Reader installation, tweaked output settings in print dialog, print preview, print. $ sha1sum AdbeRdr11010_en_US.exe 98b2b838e6c4663fefdfd341dfdc596b1eff355c AdbeRdr11010_en_US.exe $ du -sh AdbeRdr11010_en_US.exe 73M AdbeRdr11010_en_US.exe $ wine --version wine-1.7.34-36-g4493323 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 Pekka Helenius <fincer89(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fincer89(a)hotmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 --- Comment #2 from Pekka Helenius <fincer89(a)hotmail.com> --- I had exactly the same issue so I did a little research to pin down the problem source. Finally I found it: it's the native riched20 you use. Open winecfg and use builtin riched20. You should be fine with print feature after doing that. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 --- Comment #3 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- (In reply to dvcroft from comment #0)
Before install I used: winetricks riched20 winetricks wsh57
Why have you used these workarounds? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 --- Comment #4 from dvcroft(a)arb.com ---
Why have you used these workarounds?
It has been awhile, but I found them suggested by someone somewhere for this application. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 linux(a)drmartinus.de changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |linux(a)drmartinus.de --- Comment #5 from linux(a)drmartinus.de --- I have the same problem, same version. I tried the suggestion about riched20 to choose the builtin version, no luck. Linux is Manjaro, fully upgraded, 64 bit. I may have also done the other winetricks things, I don't remember. If I did, it was because of recommendations from elsewhere. wine 2.0 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 monkeyboyted(a)yahoo.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |monkeyboyted(a)yahoo.com --- Comment #6 from monkeyboyted(a)yahoo.com --- Created attachment 61707 --> https://bugs.winehq.org/attachment.cgi?id=61707 backtrace for adobe 11 Adobe 11 still crashes on the print dialog. Sidebar text is still gibberish i used the same winetricks as dvcroft(a)arb.com winetricks atmlib winetricks riched20 winetricks wsh57 winetricks mspatcha I am using wine-development in the Ubuntu 18.04 repos wine --version wine-3.6 (Ubuntu 3.6-1) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 --- Comment #7 from monkeyboyted(a)yahoo.com --- Installing the application on 32 bit prefix and .net20 fixes the sidebar text WINEARCH=win32 winetricks dotnet20 print dialog is still broken. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 --- Comment #8 from monkeyboyted(a)yahoo.com --- Got it working Install all proper winetricks before attempting to install acrobat Reader 11 WINEPREFIX=/home/$USER/win32 WINEARCH=win32 winetricks atmlib mspatcha dotnet20 Note: If you install acrobat reader before you install all of these tricks, delete the wine prefix and start over. The installer seems to refuse the second time. Install Acrobat Reader 11 WINEPREFIX=/home/$USER/win32 WINEARCH=win32 wine AdbeRdr11008_en_US.exe Launching Adobe Reader WINEPREFIX=/home/$USER/win32 WINEARCH=win32 wine And print Options I selected: manually install and disable updates. Always open in protected mode disabled atmlib - fixes saving and opening pdf. mspatcha - fixes installer dotnet20 - fixes dialog boxes and perhaps the printer I hope this helps anyone. I reproduced it. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 --- Comment #9 from monkeyboyted(a)yahoo.com --- WINEPREFIX=/home/$USER/win32 WINEARCH=win32 wine AcroRd32.exe A small correction to launching Adobe Acrobat 11. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution|--- |INVALID Summary|Choosing Print in Adobe |Adobe Acrobat 11.x crashes |Acrobat 11.0.10 causes |in print dialog with native |Unhandled exception: page |Microsoft RichEdit 3.0 |fault |'riched20.dll' (requires at | |least 'msftedit.dll' aka | |RichEdit 4.1 aka | |'RichEdit50W') URL|http://www.oldapps.com/adob |https://web.archive.org/web |e_reader.php?old_adobe=1592 |/20130125180855/http://ardo |0 |wnload.adobe.com/pub/adobe/ | |reader/win/11.x/11.0.01/en_ | |US/AdbeRdr11001_en_US.exe --- Comment #10 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, the bug report was invalid from start (thanks Pekka, comment #2). OP used 'winetricks riched20' which installs native RichEdit control v3.0 (file version 5.30.xx.xxx). Acrobat 11 requires at least 'msftedit.dll' aka RichEdit 4.1 aka 'RichEdit50W'. * https://web.archive.org/web/20101111015751/http://blogs.msdn.com/b/murrays/a... * https://web.archive.org/web/20200115231541/https://docs.microsoft.com/en-us/... All other issues mentioned are already covered by existing bug report. --- snip --- $ pwd /home/focht/.wine/drive_c/Program Files (x86)/Adobe/Reader 11.0/Reader $ WINEDEBUG=+seh,+relay wine ./AcroRd32.exe >>log.txt 2>&1 ... 0030:Call user32.CreateWindowExW(00000000,60a9ae28 L"RICHEDIT50W",60a7f8b8 L"",50014080,00000000,00000000,00000032,00000005,000101c6,00000000,00000000,00000000) ret=60005d25 0030:Ret user32.CreateWindowExW() retval=00000000 ret=60005d25 0030:Call KERNEL32.GetLastError() ret=60005d5d 0030:Ret KERNEL32.GetLastError() retval=00000583 ret=60005d5d ... 0030:Call msvcr100.??0exception(a)std@@QAE(a)ABQBD@Z(0032d81c,0032d804) ret=602fb95f ... 0030:Ret msvcr100.??0exception(a)std@@QAE(a)ABQBD@Z() retval=0032d81c ret=602fb95f 0030:Call KERNEL32.GetLastError() ret=602fb96f 0030:Ret KERNEL32.GetLastError() retval=00000578 ret=602fb96f 0030:Call msvcr100._CxxThrowException(0032d81c,60d0ddcc) ret=602fb9d7 0030:Call KERNEL32.RaiseException(e06d7363,00000001,00000003,0032d7b4) ret=f6e78f05 0030:Call ntdll.memcpy(0032d718,0032d7b4,0000000c) ret=7b00daa1 0030:Ret ntdll.memcpy() retval=0032d718 ret=7b00daa1 0030:trace:seh:raise_exception code=e06d7363 flags=1 addr=0x7b00dab1 ip=7b00dab1 tid=0030 0030:trace:seh:raise_exception info[0]=19930520 0030:trace:seh:raise_exception info[1]=0032d81c 0030:trace:seh:raise_exception info[2]=60d0ddcc 0030:trace:seh:raise_exception eax=0032d704 ebx=00000000 ecx=0032d7b4 edx=0032d704 esi=00000003 edi=0032d770 0030:trace:seh:raise_exception ebp=0032d758 esp=0032d704 cs=320023 ds=ffff002b es=002b fs=f7c60063 gs=006b flags=00200212 0030:trace:seh:call_stack_handlers calling handler at 0x609cf0c0 code=e06d7363 flags=1 0030:trace:seh:call_stack_handlers handler at 0x609cf0c0 returned 1 ... 0030:trace:seh:cxx_frame_handler handling C++ exception rec 0x32d704 frame 0x32d9f4 trylevel 1 descr 0x60d0dda8 nested_frame (nil) 0030:trace:seh:dump_exception_type flags 0 destr 0x602fb9a9 handler (nil) type info 0x60d0dddc 0030:trace:seh:dump_exception_type 0: flags 0 type 0x60e2d2b8 {vtable=0x60c02630 name=.?AVWinError(a)UIT@@ ()} offsets 0,-1,0 size 16 copy ctor 0x602fb97a 0030:trace:seh:dump_exception_type 1: flags 0 type 0x60e2c9dc {vtable=0x60c02630 name=.?AVruntime_error(a)std@@ ()} offsets 0,-1,0 size 12 copy ctor 0x602e311a 0030:trace:seh:dump_exception_type 2: flags 0 type 0x60e0d52c {vtable=0x60c02630 name=.?AVexception(a)std@@ ()} offsets 0,-1,0 size 12 copy ctor 0x60910e7e ... 0030:Call msvcr100.??1exception(a)std@@UAE(a)XZ(0032da38) ret=f6e827ac ... 0030:Ret msvcr100.??1exception(a)std@@UAE(a)XZ() retval=00000001 ret=f6e827ac 0030:trace:seh:call_catch_block done, continuing at 0x602e3216 0030:trace:seh:raise_exception code=c0000005 flags=0 addr=0x6096e280 ip=6096e280 tid=0030 0030:trace:seh:raise_exception info[0]=00000000 0030:trace:seh:raise_exception info[1]=726f7272 0030:trace:seh:raise_exception eax=726f7272 ebx=0348429c ecx=0345dd58 edx=00000000 esi=03484280 edi=03489e80 0030:trace:seh:raise_exception ebp=0032da70 esp=0032da4c cs=0023 ds=002b es=002b fs=0063 gs=006b flags=00210246 0030:trace:seh:call_stack_handlers calling handler at 0x60a6f1e6 code=c0000005 flags=0 0030:trace:seh:call_stack_handlers handler at 0x60a6f1e6 returned 1 ... wine: Unhandled page fault on read access to 726F7272 at address 6096E280 (thread 0030), starting debugger... --- snip --- Adding stable download link from Internet Archive: https://web.archive.org/web/20130125180855/http://ardownload.adobe.com/pub/a... Appdb link: https://appdb.winehq.org/objectManager.php?sClass=version&iId=27093 Prerequisite for installation (bug 12501): 'winetricks -q mspatcha' Prerequisite for start (bug 25834): --- snip --- $ wine reg add "HKLM\\SOFTWARE\\Policies\\Adobe\\Acrobat Reader\\11.0\\FeatureLockDown" /v bProtectedMode /t REG_DWORD /d 0 /f --- snip --- $ sha1sum AdbeRdr11001_en_US.exe 0a58387822806e162cb11a7a87738a4614b8b777 AdbeRdr11001_en_US.exe $ du -sh AdbeRdr11001_en_US.exe 47M AdbeRdr11001_en_US.exe $ wine --version wine-5.0-rc5 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37897 André H. <nerv(a)dawncrow.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED CC| |nerv(a)dawncrow.de --- Comment #11 from André H. <nerv(a)dawncrow.de> --- closing invalid -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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