[Bug 55824] New: Unable to enter text in Epic Game Launcher
https://bugs.winehq.org/show_bug.cgi?id=55824 Bug ID: 55824 Summary: Unable to enter text in Epic Game Launcher Product: Wine Version: 8.18 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: blocker Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: guidoj2269(a)gmail.com Distribution: --- The most recent version of Epic Game Launcher 15.7.0 installs and starts up in Wine 8.18 without any problems. On a clean install the Epic Game Launcher opens a window and asks you to sign up or sign in. There is a textbox where you are required to enter an email address. This textbox can be selected, but it is impossible to enter any text. Nothing happens when hitting keys on the keyboard when this textbox is active. This leaves the Epic Games not accessible. Console output gives the following messaging, although maybe not every line is related to this problem: 02f0:fixme:win:GetPointerDevices (00007FFFFEC7EE84 0000000000000000): partial stub 02f0:fixme:system:NtUserQueryDisplayConfig flags 0x2, paths_count 0x7ffffec7ee50, paths 0x7998007bbb70, modes_count 0x7ffffec7ee84, modes 0x799800705580, topology_id (nil) semi-stub 02f0:fixme:system:NtUserDisplayConfigGetDeviceInfo Unimplemented packet type 11. 02f0:fixme:ui:uisettings2_get_TextScaleFactor iface 00007F655C7822E8, value 00007FFFFEC7ED60 stub! 02f0:fixme:msctf:TextStoreACPSink_OnLayoutChange STUB:(00007F655C95A930) 02f0:fixme:msctf:TextStoreACPSink_OnLayoutChange STUB:(00007F655C95A930) The most recent version of the Epic Games Launcher can be freely downloaded here: https://launcher-public-service-prod06.ol.epicgames.com/launcher/api/install... Note that previous versions of both the Epic Games Launcher and Wine worked well together, but I do not know which versions, nor do I have them available. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |o.dierick(a)piezo-forte.be --- Comment #1 from Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> --- Hello, With the old Steam interface, I sometimes had to alt-tab out and back into the login window in order to enter text. Epic Game Launcher and Steam client both use libcef as a UI back-end. Maybe give alt-tab a try. Also, enabling virtual desktop mode in winecfg sometime helps with alt-tabbing. Regards. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 --- Comment #2 from Guido <guidoj2269(a)gmail.com> --- Tried the alt-tab workaround, but no luck. Bypassing the sign-in/up by clicking the link at the bottom of the initial window the Epic Games Launcher opens a new window. In this window has a search field, where it is possible to enter text. But to be able to actually play a game, one must sign in and for which you are redirected to the initial sign-in/up window where it is impossible to enter the required email address. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 --- Comment #3 from Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> --- Hello, I just tested and it works for me, but the launcher is not 15.7.0, it was 15.15.0, and it updated right now to 15.16.0 and I could still input the email after the update (I'm using Wine 8.15). I remember that I had trouble typing the email validation code a few launcher version ago (the keypad number weren't working, I had to use the main keyboard numbers), but it was an application bug and it was fixed with an update. You may be using an outdated application version. If you wait long enough on the login windows, the launcher should offer to update to the latest EGS launcher. The cog in the bottom left will show a colored dot when the update is available. Click on it and there should be an option to install the new version. Hopefully it'll work after the update. Regards. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 --- Comment #4 from Guido <guidoj2269(a)gmail.com> --- First of all, thanks for the replies, really appreciate it! The version number is a bit confusing. You download 15.7, but I need to scroll up in the settings window to see the real version. Today I updated from 15.16 to 15.17 (the colored dot in the cog was present indeed), but using Wine 8.18 I still experience the same problem. I will try downgrading Wine to see if this might be a regression. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|blocker |normal --- Comment #5 from Olivier F. R. Dierick <o.dierick(a)piezo-forte.be> --- Hello, Because of bug 32342, I usually install corefonts with winetricks when an application uses CEF (which is the case of most web-enabled launchers nowadays). That bug usually makes the application crash, but sometimes it doesn't and input is broken (see for example: bug 44972, bug 47325). If you didn't install the missing fonts (arial & times new roman) in the wineprefix, you may give that a try. winetricks instructions and download can be found there: https://wiki.winehq.org/Winetricks Once you've downloaded the winetricks file and made it executable, you may install the fonts in the default prefix with: winetricks -q corefonts Remember to export WINEPREFIX=/path/to/prefix if the application is not installed in the default wineprefix. Regards. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 winetaste(a)gmx.net changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetaste(a)gmx.net --- Comment #6 from winetaste(a)gmx.net --- Confirming with Wine 9.0-rc1 and Epic Launcher 15.18.2. Fixed by 'winetricks -q corefonts', though hanging in a loop afterwards. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 --- Comment #7 from Guido <guidoj2269(a)gmail.com> --- Fixed after running 'winetricks -q corefonts'. Tested with wine-9.5 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DUPLICATE Status|UNCONFIRMED |RESOLVED --- Comment #8 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- The usual suspect. *** This bug has been marked as a duplicate of bug 32342 *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=55824 Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #9 from Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> --- Closing duplicate. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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