[Bug 47747] New: DMM Game Player crashes on startup
https://bugs.winehq.org/show_bug.cgi?id=47747 Bug ID: 47747 Summary: DMM Game Player crashes on startup Product: Wine Version: 4.15 Hardware: x86 URL: http://dl-gameplayer.dmm.com/admin/win/installer/DMMGa mePlayerSetup.exe OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: sagawa.aki+winebugs(a)gmail.com Distribution: Ubuntu Created attachment 65226 --> https://bugs.winehq.org/attachment.cgi?id=65226 Terminal output with WINEDEBUG=msgbox,seh DMM Game Player is a downloader for online games (download-type) and a launcher for browser games. It has similar functions to Steam Client. After the install, DMMGamePlayer.exe shows the loading window and complains with following message: JET RUNTIME HAS DETECTED UNRECOVERABLE ERROR: system exception at 0x0ecbc743 Please, contact the vendor of the application. Extra information about error is saved in the "jet_err_8.txt" file. I tested with the following file: SHA1(DMMGamePlayerSetup.exe) = 00cedd319fccf77542ee3ffc695e46f15103401d -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #1 from Sagawa <sagawa.aki+winebugs(a)gmail.com> --- Created attachment 65227 --> https://bugs.winehq.org/attachment.cgi?id=65227 Application error log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 Sagawa <sagawa.aki+winebugs(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #65227|Application error log |jet_err_8.txt description| | -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 Fabian Ebner <f.ebner94(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |f.ebner94(a)gmail.com --- Comment #2 from Fabian Ebner <f.ebner94(a)gmail.com> --- I run into the very same issue with:
wine --version wine-5.0-rc2 (Staging)
sha1sum DMMGamePlayerSetup.exe 4426dda9bf7a29c70af51fbc1d412fc856f3e444 DMMGamePlayerSetup.exe
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https://bugs.winehq.org/show_bug.cgi?id=47747 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download, regression CC| |xerox.xerox2000x(a)gmail.com Status|UNCONFIRMED |NEW Ever confirmed|0 |1 --- Comment #3 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to Fabian Ebner from comment #2)
I run into the very same issue with:
wine --version wine-5.0-rc2 (Staging)
Confirming then. I too get a crash, but also tried an old wine version i have lying around here (wine-4.0 (Staging)) and then i can get to a kind of loginwindow albeit without text (i guess i miss Japanese fonts(?), I only did winetricks arial) For now i'll mark this as a regression -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords|regression | --- Comment #4 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- I was too hasty marking as regression; Actually it starts in current Staging (5.0-rc2) as well, so removing regression keyword -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |regression --- Comment #5 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- readding regression keyword.... It seems the app behaves differently once it is started. For first time start it only starts in wine-(staging)4.0, after that it also starts in current Staging, but trying to start first time in current wine (Staging) fails for me -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #6 from Fabian Ebner <f.ebner94(a)gmail.com> --- Created attachment 66099 --> https://bugs.winehq.org/attachment.cgi?id=66099 Updater(?) window and after successful login (In reply to Louis Lenders from comment #5)
readding regression keyword....
It seems the app behaves differently once it is started. For first time start it only starts in wine-(staging)4.0, after that it also starts in current Staging, but trying to start first time in current wine (Staging) fails for me
Yes, I too am able to reach the login window with 5.0-rc2 (Staging) after a few tries. Yesterday I got the crash again once I tried to login though. But it seems luck-dependent since I was able to successfully login today (apparently the program uses threads/services so that might explain non-deterministic behavior) What I did today on a clean 64-bit prefix: 1. Run setup (seems to work) 2. Greeted by what I assume to be the auto-updater (upper part of attachment) 3. Click orange/yellow button (green bar goes to the end) 4. Run DMMGamePlayer.exe 5. Greeted by the auto-updater again 6. Click orange/yellow button 7. Crash at the end 8. Run DMMGamePlayer.exe 9. Now I'm greeted by what I assume to be the terms and conditions 10. Accept and also click button on the next window 11. Now I'm at the login screen 12. Enter mail and password (for an account previously created on the website) 13. Actually was able to login (lower part of attachment) I don't see the text either, 'winetricks cjkfonts' doesn't seem to help (tested on a different prefix). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 Fabian Maurer <dark.shadow4(a)web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dark.shadow4(a)web.de --- Comment #7 from Fabian Maurer <dark.shadow4(a)web.de> --- Still present as of wine-5.7. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #8 from Fabian Maurer <dark.shadow4(a)web.de> --- For me "winetricks -q ie8" helps (32bit WINEPREFIX). At least it doesn't crash anymore, though it's very unusable still. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #9 from Fabian Maurer <dark.shadow4(a)web.de> --- Sorry, can't reproduce it working anymore. Not sure why, but now it always crashes. Any new from your side? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords|regression | --- Comment #10 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- Hi, i tested too, here some findings - It still seems to behave different every time i try to run it - Weird thing: I found the file dgpservice.exe contains the string "wine_get_version". Tried "hide_wine_version" in staging, didn`t help - For now i had a bit of success to get to loginwindow by disabling dgpservice: WINEDLLOVERRIDES=dgpservice.exe=d wine DMMGamePlayerSetup.exe @Fabian: do you have some more luck by running command above? - There seem to be very different versions/sha1sums of this app, so might be worth to archive a version somewhere. sha1sum DMMGamePlayerSetup.exe cbb926dd0ec13011154906a423d50491fdef4b93 DMMGamePlayerSetup.exe Got this from https://crossout.dmm.com/game/install, it`s yet again different from OP and from currentn app from the above downloadlink.. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #11 from Fabian Maurer <dark.shadow4(a)web.de> --- @Louis No success with both wine and wine-staging. Using the latest version from the linked URL: https://web.archive.org/web/20200506000228if_/http://dl-gameplayer.dmm.com/a... sha1sum DMMGamePlayerSetup.exe 8353624bb39631bedb8c8a0353fb26460d14f1cd DMMGamePlayerSetup.exe Digital signature from 2020-04-17 The one from your link behaves different, launching into some auto-updater: https://web.archive.org/web/20200506000228if_/http://dl-gameplayer.dmm.com/a...
sha1sum DMMGamePlayerSetup.exe cbb926dd0ec13011154906a423d50491fdef4b93 DMMGamePlayerSetup.exe Digital signature from 2018-11-29
Since the game you linked is called "crossout", and the link is "/co/win", I assume this is an old version of DMMGamePlayer to work with that game. Though I don't know how useful archived links are, since the thing auto-updates... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #12 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to Fabian Maurer from comment #11)
@Louis No success with both wine and wine-staging.
maybe give it a few tries, also WINEDEBUG=warn+heap wine ~/Downloads/DMMGamePlayerSetup.exe gave me sometimes success; the app seems to respond differently every time... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #13 from Fabian Maurer <dark.shadow4(a)web.de> --- Nope, consistently crashing on my PC. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #14 from Fabian Maurer <dark.shadow4(a)web.de> --- Is there a way to pass the integrated JVM custom property options? Like "java -Doption=value"? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 Fabian Maurer <dark.shadow4(a)web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |49052 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #15 from Fabian Maurer <dark.shadow4(a)web.de> --- Any news on this? I tried the latest version from https://dlapp-dmmgameplayer.games.dmm.com/DMMGamePlayer-Setup-5.0.116.exe The program starts, seems to run in the background but nothing happens... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #16 from Fabian Maurer <dark.shadow4(a)web.de> --- I retested with DMMGamePlayer-Setup-5.1.4. First it didn't work (just hangs, nothing happens). Then I compiled from source, and it worked. And afterwards, even with clean WINEPREFIX, it works even with normal wine. That's a mess. Then I get a "JavaScript error", EPIPE. I tried powershell from https://github.com/PowerShell/PowerShell/releases/tag/v6.0.0, but it didn't really help. We also have a 0374:fixme:netstat:wmain Unknown option: L"-r" And what currently probably breaks it is "[208:0526/064421.589:ERROR:gpu_process_host.cc(973)] GPU process launch failed: error_code=49" No idea why that is though. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #17 from Fabian Maurer <dark.shadow4(a)web.de> --- The GPU thing is probably bug 52513. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #18 from Fabian Maurer <dark.shadow4(a)web.de> --- Update: CEF seems to work fine with latest git tree (wine-7.9-142-gf4543763053) Still doesn't start, there are 4 DMMGamePlayer processes, but no GUI visible. I hacked in stubs for the netstat / powershell fixmes, but no change can be observed. Someone willing to help analyzing this? chromium is such a PITA to debug... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #19 from Fabian Maurer <dark.shadow4(a)web.de> --- Sorry for the noise, it's the old font issue again - needs "winetricks corefonts". Can you too confirm it works like that with latest wine? Then we could close this... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 zanzu1(a)outlook.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |zanzu1(a)outlook.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47747 --- Comment #20 from Fabian Maurer <dark.shadow4(a)web.de> --- Retesting with wine-8.21 (Staging) and the version from comment 15. I don't get a crash, only a few javascript errors and then a login window (with graphical glitches). After logging in I get "area not allowed". Did DMM change something to lock non-Japanese folks out? I can only download when I am in Japan, it doesn't work when I'm in Germany. But apart from region locks, the program seems to work nicely. Although when I start my game, it tells me that DirectX9 is not supported, which is weird. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=47747 axis6404(a)proton.me changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |axis6404(a)proton.me --- Comment #21 from axis6404(a)proton.me --- DMM Game Player is currently fully operational. However, due to payment censorship issues (VISA cards, etc.), it is no longer accessible from outside Japan. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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