[Bug 37347] New: Help!! on Battle.net agent
https://bugs.winehq.org/show_bug.cgi?id=37347 Bug ID: 37347 Summary: Help!! on Battle.net agent Product: Wine Version: unspecified Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: jtpctech(a)gmail.com Since the Battle.net Agent update I get it to open but the graphics are like a twisted cube -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #1 from Jason <jtpctech(a)gmail.com> --- Created attachment 49667 --> https://bugs.winehq.org/attachment.cgi?id=49667 pic of the problem -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #2 from Nikolay Sivov <bunglehead(a)gmail.com> --- What's your wine version? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #3 from Jason <jtpctech(a)gmail.com> --- Wine Version 1.6.2 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #4 from Henri Verbeet <hverbeet(a)gmail.com> --- Without any additional information, my guess would be that this is a graphics driver issue, probably Intel. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #5 from Jason <jtpctech(a)gmail.com> --- I have just installed the Intel Graphics installer for linux and no help with the problem...I wonder if it requires a new override? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #6 from Henri Verbeet <hverbeet(a)gmail.com> --- Assuming you actually have an Intel card, the Intel developers will be in a much better position to help you with this, but e.g. https://bugs.freedesktop.org/show_bug.cgi?id=55500 looks somewhat similar in terms of symptoms. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Xinkai <yeled.nova(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |yeled.nova(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #7 from Jason <jtpctech(a)gmail.com> --- What data would you like to have because the other website has no solution and problem still persist. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download Status|UNCONFIRMED |NEW URL| |https://us.battle.net/accou | |nt/download/ CC| |focht(a)gmx.net Version|unspecified |1.6.2 Summary|Help!! on Battle.net agent |Battle.net update | |2014-10-01 results in black | |screen or distorted | |graphics with Intel drivers Ever confirmed|0 |1 --- Comment #8 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, confirming, the window stays black with Intel graphics. Battle.net version: 5.4.8.18414 Intel Haswell HD4600 --- snip --- OpenGL vendor string: Intel Open Source Technology Center OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile OpenGL core profile version string: 3.3 (Core Profile) Mesa 10.1.5 OpenGL core profile shading language version string: 3.30 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL core profile extensions: OpenGL version string: 3.0 Mesa 10.1.5 OpenGL shading language version string: 1.30 --- snip --- My laptop has nVidia Optimus/Bumblebee setup. The graphics is fine if I switch to NVIDIA using 'optirun'. --- snip --- OpenGL vendor string: NVIDIA Corporation OpenGL renderer string: GeForce GTX 850M/PCIe/SSE2 OpenGL core profile version string: 4.3.0 NVIDIA 340.32 OpenGL core profile shading language version string: 4.30 NVIDIA via Cg compiler OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL core profile extensions: OpenGL version string: 4.4.0 NVIDIA 340.32 OpenGL shading language version string: 4.40 NVIDIA via Cg compiler --- snip --- SW renderer Gallium 0.4 on llvmpipe (LLVM 3.4, 256 bits) also works (obviously) $ wine --version wine-1.7.27-133-g7c03574 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Axton <axton.malsbury(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |axton.malsbury(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 John <maussy(a)live.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |maussy(a)live.com --- Comment #9 from John <maussy(a)live.com> --- I am having the exact same issue as the picture, also using intel's graphics. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #10 from Axton <axton.malsbury(a)gmail.com> --- I see the black window as in #8, Intel gfx. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #11 from Xinkai <yeled.nova(a)gmail.com> --- Guys, I reported this issue on bugs.freedesktop.org. https://bugs.freedesktop.org/show_bug.cgi?id=84651 Check it out and you may provide additional information to Intel devs. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Henri Verbeet <hverbeet(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.freedesktop.or | |g/show_bug.cgi?id=84651 --- Comment #12 from Henri Verbeet <hverbeet(a)gmail.com> --- Assuming comment 8 in particular implies this is using GL/D3D, it may be helpful to create an apitrace of this and attach it to the fd.o bug. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #13 from Xinkai <yeled.nova(a)gmail.com> --- How do I know if the offending call is GL/D3D related? The Battle.net app is written with Qt5, and probably uses QML. Does it help? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Seth Martin <seth.mart(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |seth.mart(a)gmail.com --- Comment #14 from Seth Martin <seth.mart(a)gmail.com> --- using PlayOnLinux with Wine version 1.7.17 OpenGL vendor string: Intel Open Source Technology Center OpenGL renderer string: Mesa DRI Intel(R) Ivybridge Mobile OpenGL core profile version string: 3.3 (Core Profile) Mesa 10.0.0 OpenGL core profile shading language version string: 3.30 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile OpenGL core profile extensions: OpenGL version string: 3.0 Mesa 10.0.0 OpenGL shading language version string: 1.30 OpenGL context flags: (none) OpenGL extensions: Experiencing distorted battle.net window when I set GLSL Support to disabled. Otherwise, I see a completely white screen. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Felipe Gustavo de Oliveira <felipe.nemesis(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |felipe.nemesis(a)gmail.com --- Comment #15 from Felipe Gustavo de Oliveira <felipe.nemesis(a)gmail.com> --- Created attachment 49682 --> https://bugs.winehq.org/attachment.cgi?id=49682 Window corruption Window corruption on Intel (CPU Intel Core I5-3330, integrated vga: Intel HD 4000) kernel 3.16-2 (Debian jessie), wine version 1.7.19 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Peter Harris <spam+wine(a)harr.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |spam+wine(a)harr.ca --- Comment #16 from Peter Harris <spam+wine(a)harr.ca> --- Not just Intel, I see the same thing on an older ATI chipset. wine --version: wine-1.7.17 [ 28.195] (--) RADEON(0): Chipset: "ATI Mobility Radeon X1600" (ChipID = 0x71c5) OpenGL vendor string: X.Org R300 Project OpenGL renderer string: Gallium 0.4 on ATI RV530 OpenGL version string: 2.1 Mesa 10.1.3 OpenGL shading language version string: 1.20 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 James Hebden <james(a)hebden.net.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |james(a)hebden.net.au --- Comment #17 from James Hebden <james(a)hebden.net.au> --- Wine version: 1.7.27 Linux Kernel: 3.16.1 Mesa: 10.2.6-1 Debian Sid I've found that running with the LIBGL_ALWAYS_SOFTWARE environment variable set to 1 works around this, which definitely suggests this is hardware/mesa related rather than a Wine bug. Steps to demonstrate: LIBGL_ALWAYS_SOFTWARE=1 wine ./.wine/drive_c/Program\ Files\ \(x86\)/Battle.net/Battle.net\ Launcher.exe It also seems that users of Intel graphics are seeing this when running native installs under Windows, so could also just be the launcher is using a GL extension not supported by the driver/card. e.g. http://us.battle.net/en/forum/topic/14728822920 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #18 from Seth Martin <seth.mart(a)gmail.com> --- (In reply to James Hebden from comment #17)
Wine version: 1.7.27 Linux Kernel: 3.16.1 Mesa: 10.2.6-1 Debian Sid
I've found that running with the LIBGL_ALWAYS_SOFTWARE environment variable set to 1 works around this, which definitely suggests this is hardware/mesa related rather than a Wine bug.
Steps to demonstrate: LIBGL_ALWAYS_SOFTWARE=1 wine ./.wine/drive_c/Program\ Files\ \(x86\)/Battle.net/Battle.net\ Launcher.exe
It also seems that users of Intel graphics are seeing this when running native installs under Windows, so could also just be the launcher is using a GL extension not supported by the driver/card. e.g. http://us.battle.net/en/forum/topic/14728822920
I can confirm that this does indeed allow the Battle.net Launcher to render properly. It isn't really a workable solution though as performance of any game will be awful. Any ideas what I can adjust with Mesa to get this working with hardware rendering? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #19 from James Hebden <james(a)hebden.net.au> --- Yeah, I totally agree. Just added this because at least I can get my games patched now, and it demonstrates that it's likely an issue with the driver rather than Wine. It seems to be me that the new Battle.net client is using a GL operation that isn't handled by the Intel driver, but I haven't been able to figure out which one exactly. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Wade Menard <wade(a)ezri.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |wade(a)ezri.org -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 me(a)branan.info changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |me(a)branan.info -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Tomas Heinrich <heinrich.tomas(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |heinrich.tomas(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 marcelomartinho(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |marcelomartinho(a)gmail.com --- Comment #20 from marcelomartinho(a)gmail.com --- any new on this issue? i still have my battle.net launcher black and i cant even launch the game, it just says game is running and dont launches the game. Then the play button highlights again. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 iskatu <iskatu(a)posteo.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |iskatu(a)posteo.org -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 lubosz <lubosz(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lubosz(a)gmail.com --- Comment #21 from lubosz <lubosz(a)gmail.com> --- If you want this to get fixed in the Intel driver, feel free to throw in some cash to the bounty I created: https://www.bountysource.com/issues/5642959-distorted-graphics-or-black-wind... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 petar.dodev(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |petar.dodev(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Sven <sven.koehler(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sven.koehler(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 --- Comment #22 from Sven <sven.koehler(a)gmail.com> --- If I switch software rendering to classic instead of gallium then the output is also distorted. So that the battle.net doesn't work with mesa's i965 might be related to the fact that no gallium version of mesa's i965 is available. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Nicky <nheart(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nheart(a)gmail.com --- Comment #23 from Nicky <nheart(a)gmail.com> --- Upstream bug and fixed apparently in mesa master: https://bugs.freedesktop.org/show_bug.cgi?id=84651 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Bruno Jesus <00cpxxx(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |UPSTREAM --- Comment #24 from Bruno Jesus <00cpxxx(a)gmail.com> --- Since the bug is in the driver I'm resolving upstream. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Bruno Jesus <00cpxxx(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #25 from Bruno Jesus <00cpxxx(a)gmail.com> --- (In reply to Nicky from comment #23)
Upstream bug and fixed apparently in mesa master:
Closing UPSTREAM as confirmed working by two people. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |brian.jd(a)gmail.com --- Comment #26 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 37786 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=37347 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rui1965(a)voila.fr --- Comment #27 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 37289 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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