[Bug 26386] New: 64-bit SynthEyes wants admin privileges, telling winecfg to be win98 doesn't help
http://bugs.winehq.org/show_bug.cgi?id=26386 Summary: 64-bit SynthEyes wants admin privileges, telling winecfg to be win98 doesn't help Product: Wine Version: unspecified Platform: x86 OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: eoffermann(a)gmail.com SynthEyes installs fine, then during the initial launch it requires registration info. When the registration data is entered, it fails with the typical "You need to start SynthEyes using 'Run as Administrator' to authorize." Using winecfg to set the simulated windows version to win98 doesn't help. Their support site addresses the problem here: (Naturally it just has instructions for Windows telling us to make sure the program is set to run as administrator) http://www.ssontech.com/support.htm SynthEyes installer is 32bit, but the application will only launch in a 64bit environment. I am running a freshly-compiled wine-1.3.13, with separate 32bit and 64bit build environments under x86-64 (RH-FC8). -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 Andrew Nguyen <arethusa26(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.3.13 --- Comment #1 from Andrew Nguyen <arethusa26(a)gmail.com> 2011-03-11 21:54:15 CST --- Please retest with the latest development version of Wine and attach debug output as per http://wiki.winehq.org/FAQ#get_log to the bug report. For what it's worth, the 32-bit and 64-bit demo launch in a WoW64 configuration. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 André H. <nerv(a)dawncrow.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download, win64 URL| |http://www.ssontech.com/lin | |ux.htm CC| |nerv(a)dawncrow.de -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 Andrew Nguyen <arethusa26(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://www.ssontech.com/lin |http://www.ssontech.com/reg |ux.htm |is.htm -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 --- Comment #2 from Eddie Offermann <eoffermann(a)gmail.com> 2011-03-13 23:14:56 CDT --- Will retest with latest development version tomorrow. Including here the response I've gotten on the subject from Russ Andersson, developer of SynthEyes: "The key point here is that SynthEyes needs to be able to write to the registry. If WINE doesn't understand permissions, it shouldn't be prohibiting the write either. If WINE is prohibiting the write, there must be some way it decides what to do, perhaps it just need to be told that HKEY_LOCAL_MACHINE\SOFTWARE\SynthEyes should be writable in general. This all worked fine in Windows XP for that matter, it was Vista that introduced the need to run as administrator." -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 --- Comment #3 from Eddie Offermann <eoffermann(a)gmail.com> 2011-03-13 23:20:51 CDT --- (In reply to comment #1)
Please retest with the latest development version of Wine and attach debug output as per http://wiki.winehq.org/FAQ#get_log to the bug report. For what it's worth, the 32-bit and 64-bit demo launch in a WoW64 configuration.
Performance of the demo isn't relevant to this bug report since failure occurs at registration. Several vfx facilities have used the 32-bit version of the software on earlier revisions of Wine successfully for many years: it's the 64-bit version, on the latest Wine builds that I'm encountering the problem with and hoping to discover a solution for. I'll update when I've had a chance to compile the latest build and test (fwiw, the version I'm running was the latest development version when I started this project) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 --- Comment #4 from André H. <nerv(a)dawncrow.de> 2011-03-14 12:54:46 CDT --- (In reply to comment #2)
Will retest with latest development version tomorrow. Including here the response I've gotten on the subject from Russ Andersson, developer of SynthEyes:
"The key point here is that SynthEyes needs to be able to write to the registry. If WINE doesn't understand permissions, it shouldn't be prohibiting the write either. If WINE is prohibiting the write, there must be some way it decides what to do, perhaps it just need to be told that
HKEY_LOCAL_MACHINE\SOFTWARE\SynthEyes
should be writable in general. This all worked fine in Windows XP for that matter, it was Vista that introduced the need to run as administrator."
can you please attach a WINEDEBUG=reg log -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 --- Comment #5 from Eddie Offermann <eoffermann(a)gmail.com> 2011-06-21 21:17:07 CDT --- Created an attachment (id=35232) --> (http://bugs.winehq.org/attachment.cgi?id=35232) The output trace I had to put this project to the side earlier, but have now recompiled wine with the very latest build (again) and am attempting to run and register SynthEyes64 App launches, presents registration dialog, and even in win98 mode, complains that the app must be enabled to 'run as administrator' in order to execute. On this trace, I have expunged roughly a million lines of repetitive/similar msvcrt.sin and msvcrt.sqrt calls that occur well before the dialog is displayed. There is a note in the trace as to where I have removed them. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 --- Comment #6 from Eddie Offermann <eoffermann(a)gmail.com> 2011-06-22 13:14:54 CDT --- Created an attachment (id=35238) --> (http://bugs.winehq.org/attachment.cgi?id=35238) WINEDEBUG=reg only I'm additionally attaching the WINEDEBUG=reg settings only trace. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 --- Comment #7 from Eddie Offermann <eoffermann(a)gmail.com> 2011-07-25 17:29:19 CDT --- I still haven't made any meaningful progress on this issue. Any developer-side input on the problem? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 --- Comment #8 from André H. <nerv(a)dawncrow.de> 2011-07-25 17:46:27 CDT --- 005b:Call advapi32.RegOpenKeyExA(ffffffff80000002,1403bd7b0 "SOFTWARE\\SynthEyes",00000000,0002001f,0023d7d8) ret=140237950 005b:Ret advapi32.RegOpenKeyExA() retval=00000002 ret=140237950 005b:Call user32.MessageBoxA(00000000,1403cf000 "You need to start SynthEyes using 'Run as Administrator' to authorize. See http://www.ssontech.com/support.htm",1403b3d50 "SynthEyes",00042030) ret=140237a41 these lines look like your app wants to open "SOFTWARE\\SynthEyes" in the registry and doesn't find it, most likely it really isn't there because it maybe wasn't created by the installation. try reinstalling the app with latest wine (and set to WinXP) or create that registry key yourself (installing would be better) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED CC| |focht(a)gmx.net Resolution| |FIXED Summary|64-bit SynthEyes wants |SynthEyes 2011 64-bit |admin privileges, telling |complains about missing |winecfg to be win98 doesn't |administrator privileges |help | --- Comment #9 from Anastasius Focht <focht(a)gmx.net> 2012-04-08 17:24:27 CDT --- Hello, can't reproduce, authorization works fine. The registry key from comment #8 is present: --- snip --- 0026:Call advapi32.RegOpenKeyExA(ffffffff80000002,1403bd7b0 "SOFTWARE\\SynthEyes",00000000,00020019,0022f6c0) ret=1400b35fd 0026:Ret advapi32.RegOpenKeyExA() retval=00000000 ret=1400b35fd 0026:Call advapi32.RegQueryValueExA(00000064,1403bd7c4 "Auth11",00000000,00000000,005c5ed0,1406bb908) ret=1400b3631 0026:Ret advapi32.RegQueryValueExA() retval=00000000 ret=1400b3631 0026:Call advapi32.RegCloseKey(00000064) ret=1400b364a 0026:Ret advapi32.RegCloseKey() retval=00000000 ret=1400b364a --- snip --- Assuming fixed. SynthEyes 64-bit 2011.0.1005 $ du -sh syn1164setup.exe 13M syn1164setup.exe $ sha1sum syn1164setup.exe 271f82b32f0a186ecbab17ecdbed61ad90a13585 syn1164setup.exe $ wine --version wine-1.5.1-197-g73e7346 Regards -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26386 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #10 from Alexandre Julliard <julliard(a)winehq.org> 2012-04-13 13:29:06 CDT --- Closing bugs fixed in 1.5.2. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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