[Bug 47016] New: MS Office 365 installer stops midway with error 30175-4
https://bugs.winehq.org/show_bug.cgi?id=47016 Bug ID: 47016 Summary: MS Office 365 installer stops midway with error 30175-4 Product: Wine Version: 4.5 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: funtimeschaos(a)rocketmail.com Distribution: --- Created attachment 64173 --> https://bugs.winehq.org/attachment.cgi?id=64173 Log for 4.5 staging Trying to install MS Office 365 ja_JP/Business retail edition. Installer starts and runs until around the 68% mark, where it reports error 30175-4 and closes. A quick search found that this error indicates that the installer is trying to upgrade Office 2013 to Office 2016, which it seems to be trying to do when wine is set to Windows 7. Tested with 4.5 staging, log attached. Did not use winetricks except to add japanese fonts to registry. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #1 from Nikolay Sivov <bunglehead(a)gmail.com> --- You'll need to install msxml6, it won't work otherwise. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #2 from Jotaro Sugihara <funtimeschaos(a)rocketmail.com> --- I tried with winetricks dotnet20 gdiplus msxml6 riched20 corefonts. This just crashed it with no dialogue. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x(a)gmail.com --- Comment #3 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to Jotaro Sugihara from comment #2)
I tried with winetricks dotnet20 gdiplus msxml6 riched20 corefonts. This just crashed it with no dialogue.
I think you also need to set WINEARCH=win32. Otherwise you`ll run into https://bugs.winehq.org/show_bug.cgi?id=45699 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #4 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- (In reply to Louis Lenders from comment #3)
(In reply to Jotaro Sugihara from comment #2)
I tried with winetricks dotnet20 gdiplus msxml6 riched20 corefonts. This just crashed it with no dialogue.
I think you also need to set WINEARCH=win32.
Otherwise you`ll run into https://bugs.winehq.org/show_bug.cgi?id=45699
Though I don`t see that crash in your log. This is probably a different issue then. Sorry for the noise.. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #5 from Nikolay Sivov <bunglehead(a)gmail.com> --- Start with 32-bit prefix, and just msxml6. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #6 from Jotaro Sugihara <funtimeschaos(a)rocketmail.com> --- Sorry if not clear. This issue *is* happening on a 32bit prefix. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #7 from Jotaro Sugihara <funtimeschaos(a)rocketmail.com> --- Created attachment 64177 --> https://bugs.winehq.org/attachment.cgi?id=64177 Log for 4.5 staging with winetricks msxml6 Attaching log for (double-checked) 32bit prefix, after running winetricks msxml6 and japanese font overrides. Installer simply crashes midway. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #8 from Nikolay Sivov <bunglehead(a)gmail.com> --- Now it starts using mfplay apparently: --- wine: Call from 0x7b4422d3 to unimplemented function mfplay.dll.MFPCreateMediaPlayer, aborting --- Try to disable mfplay with winecfg -> Libraries. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #9 from Jotaro Sugihara <funtimeschaos(a)rocketmail.com> --- For the heck of it, just tried testing it with 4.0 Stable, and with msxml6 it works! ...So this is either a regression or a staging-specific bug. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #10 from Nikolay Sivov <bunglehead(a)gmail.com> --- Wine 4.0 does not have mfplay.dll stub, disabling it in current Wine has the same effect. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |mfplat Summary|MS Office 365 installer |MS Office 365 installer |stops midway with error |needs |30175-4 |mfplay.dll.MFPCreateMediaPl | |ayer -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |43581 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #11 from Jotaro Sugihara <funtimeschaos(a)rocketmail.com> --- Created attachment 64179 --> https://bugs.winehq.org/attachment.cgi?id=64179 Logs for 4.6 staging with winetricks msxml6 and mfplay disabled Disabling mfplay makes the installer seemingly crash near the very end. I've attached a new log. Re-running the installer after that crash allows it to complete seemingly successfully. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 --- Comment #12 from Nikolay Sivov <bunglehead(a)gmail.com> --- A stub seems to be enough, see commit 194e22f9ffd15c46811c9da6e596f5d67cf83f6d. Please retest when you got a chance. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 Nikolay Sivov <bunglehead(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |FIXED Fixed by SHA1| |194e22f9ffd15c46811c9da6e59 | |6f5d67cf83f6d Status|UNCONFIRMED |RESOLVED --- Comment #13 from Nikolay Sivov <bunglehead(a)gmail.com> --- Marking fixed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #14 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 4.8. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=47016 Bug 47016 depends on bug 43581, which changed state. Bug 43581 Summary: Microsoft Office 365 edition of Office 2013 installer fails with 'cache_entry_from_xsd_doc failed to parse doc' (non-standard '\u####' sequence) https://bugs.winehq.org/show_bug.cgi?id=43581 What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
participants (2)
-
wine-bugs@winehq.org -
WineHQ Bugzilla