[Bug 35121] New: FotoQuelle Fotosoftware fails to start
http://bugs.winehq.org/show_bug.cgi?id=35121 Bug ID: 35121 Summary: FotoQuelle Fotosoftware fails to start Product: Wine Version: 1.7.8 Hardware: x86-64 URL: http://www.fotoquelle.de/index.php?id=132 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: c_korn(a)gmx.de Classification: Unclassified Hello, you can download the FotoQuelle software from the link. The installation succeeds but when starting FotoQuelle.exe there is just a message: Program launch not possbile. Please reinstall and make sure system minimum specs are met. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 Christoph Korn <c_korn(a)gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 --- Comment #1 from Austin English <austinenglish(a)gmail.com> --- Please attach the terminal output. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 --- Comment #2 from Christoph Korn <c_korn(a)gmx.de> --- Created attachment 46851 --> http://bugs.winehq.org/attachment.cgi?id=46851 terminal output -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net Summary|FotoQuelle Fotosoftware |FotoQuelle Fotosoftware |fails to start |v4.13 fails to start --- Comment #3 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, can't reproduce the problem. I tested with both: clean 32-bit and 64-bit WINEPREFIX * installation works * application starts fine (some harmless FIXMEs) * software auto-update works * creating different photobooks using wizards works * price list update works The log output indicates you have a broken/tainted prefix. Install the application in a clean (new!) prefix. Avoid installing multiple applications in the same prefix. Don't use native overrides (winetricks recipes) unless you are absolutely sure its needed and know what you are doing. $ sha1sum FotoQuelle_Software_Setup.exe fc2c1b62fe23995efe54fd9215b096c96d1369a9 FotoQuelle_Software_Setup.exe $ du -sh FotoQuelle_Software_Setup.exe 197M FotoQuelle_Software_Setup.exe $ wine --version wine-1.7.8-220-g0bef543 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 --- Comment #4 from Christoph Korn <c_korn(a)gmx.de> --- Ok, you are right. It does run indeed ! BUT: The problem was not my wine prefix (it is a clean prefix and I just disabled winemenubuilder.exe) but I set the windows version to Windows 7 and then this error occurs. With Windows XP as version it runs great. Is this a wine bug? Can you please test it? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Component|-unknown |kernel32 Summary|FotoQuelle Fotosoftware |FotoQuelle Fotosoftware |v4.13 fails to start |v4.13 fails to start with | |WinVer set to 'Windows 7' | |(FindFirstFileExW with | |unsupported additional | |flags | |FIND_FIRST_EX_LARGE_FETCH) Ever confirmed|0 |1 Severity|normal |minor --- Comment #5 from Anastasius Focht <focht(a)gmx.net> --- Hello Christoph --- quote --- but I set the windows version to Windows 7 and then this error occurs. With Windows XP as version it runs great. Is this a wine bug? Can you please test it? --- quote --- yes it's a Wine insufficiency. Please _always_ tell what kind of changes you did on the default WINEPREFIX. We don't have a magic crystal ball here to guess what might be wrong ... especially if you leave out such important details. In general please avoid 'tweaking' WINEPREFIX if you don't know about the technical implications. Setting higher Windows version doesn't automatically mean 'better'. In general it tends to be worse due to various missing API in Wine. Only set the Windows version if the installer or the application _explicitly_ states it (and refuses to install/start otherwise). Anyway, the app uses a different mechanism when looking for plugins on startup when being run with WinVer set to 'Windows 7'. --- snip --- $ pwd /home/focht/.wine/drive_c/Program Files/FotoQuelle Fotosoftware $ WINEDEBUG=+tid,+seh,+relay wine ./FotoQuelle.exe >>log.txt 2>&1 ... 0024:Call KERNEL32.FindFirstFileExW(005399aa L"\\\\?\\C:\\Program Files\\FotoQuelle Fotosoftware\\Plugins\\main\\*",00000001,0033f88c,00000000,00000000,00000002) ret=670e807c 0024:fixme:file:FindFirstFileExW options not implemented 0x00000000 0x00000002 0024:Ret KERNEL32.FindFirstFileExW() retval=ffffffff ret=670e807c ... 0024:Call KERNEL32.OutputDebugStringW(00539d32 L"ETEPhotoLauncher::ephotoInterface --- FATAL: No ETEPhoto plugin found here: C:/Program Files/FotoQuelle Fotosoftware/Plugins/main.\n") ret=671234a3 0024:Ret KERNEL32.OutputDebugStringW() retval=0033fab0 ret=671234a3 ... 0024:Call user32.SetWindowTextW(00010082,00539112 L"Program launch not possbile / Programmstart nicht m\00f6glich") ret=65089bc1 --- snip --- MSDN: http://msdn.microsoft.com/en-us/library/windows/desktop/aa364419%28v=vs.85%2... --- quote --- HANDLE WINAPI FindFirstFileEx( _In_ LPCTSTR lpFileName, _In_ FINDEX_INFO_LEVELS fInfoLevelId, _Out_ LPVOID lpFindFileData, _In_ FINDEX_SEARCH_OPS fSearchOp, _Reserved_ LPVOID lpSearchFilter, _In_ DWORD dwAdditionalFlags ); ... dwAdditionalFlags [in] Specifies additional flags that control the search. Value Meaning FIND_FIRST_EX_CASE_SENSITIVE 1 Searches are case-sensitive. FIND_FIRST_EX_LARGE_FETCH 2 Uses a larger buffer for directory queries, which can increase performance of the find operation. Windows Server 2008, Windows Vista, Windows Server 2003, and Windows XP: This value is not supported until Windows Server 2008 R2 and Windows 7. --- quote --- Source: http://source.winehq.org/git/wine.git/blob/67545ed54c94e3541ae28f8c0e6dcf91d... --- snip --- 1838 HANDLE WINAPI FindFirstFileExW( LPCWSTR filename, FINDEX_INFO_LEVELS level, 1839 LPVOID data, FINDEX_SEARCH_OPS search_op, 1840 LPVOID filter, DWORD flags) 1841 { 1842 WCHAR *mask, *p; 1843 FIND_FIRST_INFO *info = NULL; 1844 UNICODE_STRING nt_name; 1845 OBJECT_ATTRIBUTES attr; 1846 IO_STATUS_BLOCK io; 1847 NTSTATUS status; 1848 DWORD device = 0; 1849 1850 TRACE("%s %d %p %d %p %x\n", debugstr_w(filename), level, data, search_op, filter, flags); 1851 1852 if ((search_op != FindExSearchNameMatch && search_op != FindExSearchLimitToDirectories) 1853 || flags != 0) 1854 { 1855 FIXME("options not implemented 0x%08x 0x%08x\n", search_op, flags ); 1856 return INVALID_HANDLE_VALUE; 1857 } ... --- snip --- Setting 'importance' to 'minor' since it doesn't happen with default WINEPREFIX. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 --- Comment #6 from Anastasius Focht <focht(a)gmx.net> --- Hello Christoph, maybe you could revise the appdb entry for this software: http://appdb.winehq.org/objectManager.php?sClass=version&iId=29499 You can modify the test data as maintainer. People visiting appdb or googling for 'FotoQuelle Fotosoftware wine' get the impression that the application doesn't run with Wine which is not true - it runs rather well. If really needed, create a note about the 'WinVer = Windows 7' problem but I think it should be obvious as the bug is listed in appdb entry. Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 --- Comment #7 from Christoph Korn <c_korn(a)gmx.de> --- Yeah, I wanted to make a deeper test before changing the test result. Just ordered a photo book and everything seems to work fine (platinum rating if you ask me). I hope not to be surprised bad when the photo book arrives ;) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |alpha_one_x86(a)first-world.i | |nfo --- Comment #8 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 34420 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|FotoQuelle Fotosoftware |Multiple applications/games |v4.13 fails to start with |fail to start with WinVer |WinVer set to 'Windows 7' |set to 'Windows 7' |(FindFirstFileExW with |(FindFirstFileExW needs |unsupported additional |FIND_FIRST_EX_LARGE_FETCH |flags |support)(FotoQuelle |FIND_FIRST_EX_LARGE_FETCH) |Fotosoftware v4.13, QT5) --- Comment #9 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, refining summary to collect dupes here. It seems people insist on changing default WINEPREFIX WinVer from 'Windows XP' to 'Windows 7' for no reason... Obviously still present. $ wine --version wine-1.7.12 Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |berillions(a)gmail.com --- Comment #10 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 35496 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 --- Comment #11 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 29410 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 JackAshe205+winehq(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |JackAshe205+winehq(a)gmail.co | |m -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=35121 7WCbywQg3N2H(a)dyweni.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |7WCbywQg3N2H(a)dyweni.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |medeiros1990(a)yahoo.com --- Comment #12 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 37260 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Sebastian Lackner <sebastian(a)fds-team.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sebastian(a)fds-team.de --- Comment #13 from Sebastian Lackner <sebastian(a)fds-team.de> --- Should be fixed with: http://source.winehq.org/git/wine.git/patch/ddeab7e564fc302cffa5a3b17134a1fb... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #14 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, this is fixed by commit http://source.winehq.org/git/wine.git/commitdiff/ddeab7e564fc302cffa5a3b1713... Thanks Andreas Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Fixed by SHA1| |ddeab7e564fc302cffa5a3b1713 | |4a1fb2f3f26b4 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |adys.wh(a)gmail.com --- Comment #15 from Anastasius Focht <focht(a)gmx.net> --- *** Bug 37354 has been marked as a duplicate of this bug. *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 --- Comment #16 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, continuation is bug 37354 ("FindFirstFileExW needs info level 'FindExInfoBasic' support"). Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=35121 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #17 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 1.7.28. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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