[Bug 50016] New: PS Remote Play can't install: "The operating system is not adequate for running PS Remote Play"
https://bugs.winehq.org/show_bug.cgi?id=50016 Bug ID: 50016 Summary: PS Remote Play can't install: "The operating system is not adequate for running PS Remote Play" Product: Wine Version: 5.19 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: ntdll Assignee: wine-bugs(a)winehq.org Reporter: sergi_g_12(a)hotmail.com Distribution: --- Wine 5.19 on archlinux. "PS4 Remote Play" has been updated to also support the PS5, and therefore has been renamed to "PS Remote Play" [1]. When trying to install it, a popup says "The operating system is not adequate for running PS Remote Play". Looking at the log: ``` $ wine ~/Downloads/RemotePlayInstaller.exe 002c:fixme:ver:GetCurrentPackageId (000000000031FDB0 0000000000000000): stub 0024:fixme:ole:CoInitializeSecurity 0031ECDC, -1, 00000000, 00000000, 6, 2, 00000000, 8192, 00000000 stub 0100:fixme:ole:CoInitializeSecurity 0031ECDC, -1, 00000000, 00000000, 6, 2, 00000000, 8192, 00000000 stub 0108:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution. 0100:fixme:file:NtLockFile I/O completion on lock not implemented yet 0100:fixme:wintrust:SOFTPUB_VerifyImageHash Cannot verify hash for pszObjId="1.3.6.1.4.1.311.2.1.30" 0114:fixme:file:NtLockFile I/O completion on lock not implemented yet 0114:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 0114:fixme:ntdll:EtwEventRegister ({319dc449-ada5-50f7-428e-957db6791668}, 1002A1A0, 10082460, 10082478) stub. 0114:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 10003241, 28) stub ``` Seems like PS Remote Play is using NtQuerySystemInformation with SYSTEM_PERFORMANCE_INFORMATION to make sure the system it powerful enough. 1: https://remoteplay.dl.playstation.net/remoteplay/lang/es/index.html -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|ntdll |registry Keywords| |Installer Status|UNCONFIRMED |NEW Ever confirmed|0 |1 CC| |z.figura12(a)gmail.com Summary|PS Remote Play can't |PS Remote Play can't |install: "The operating |install: "To use PS Remote |system is not adequate for |Play, update your PC's OS |running PS Remote Play" |to the latest version, and | |then install the Media | |Feature Pack from | |Microsoft." --- Comment #1 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to Sergi Granell from comment #0)
Seems like PS Remote Play is using NtQuerySystemInformation with SYSTEM_PERFORMANCE_INFORMATION to make sure the system it powerful enough.
No, that's a red herring (and in particular that FIXME message is unlikely to be responsible for anything). It actually just needs the version set to Windows 10, which can be done via `winecfg`. However, even with that it reports that the "Media Feature Pack" isn't installed. This is due to an incorrectly typed registry value: "IsInstalled" in HKLM,SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA855-CC51-11CF-AAFA-00AA00B6015F} should be DWORD, not string. I've sent a patch for this, but existing prefixes will have to be manually fixed (or removed and reinstalled). With that fixed the program successfully installs, but fails to launch, possibly due to dwrite insufficiencies. That deserves a separate bug report, however. Altering summary, since a wrong Windows version broadly isn't considered a bug. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://remoteplay.dl.plays | |tation.net/remoteplay/modul | |e/win/RemotePlayInstaller.e | |xe Keywords| |download -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Blocks| |50021 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 --- Comment #2 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to Zebediah Figura from comment #1)
With that fixed the program successfully installs, but fails to launch, possibly due to dwrite insufficiencies. That deserves a separate bug report, however.
Which has now been filed, at <https://bugs.winehq.org/show_bug.cgi?id=50021>. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |FIXED Fixed by SHA1| |cb8d58598b3b95f21ebc1d4f325 | |cced930fedceb Status|NEW |RESOLVED --- Comment #3 from Zebediah Figura <z.figura12(a)gmail.com> --- Fixed by <https://source.winehq.org/git/wine.git/commitdiff/cb8d58598b3b95f21ebc1d4f325cced930fedceb>. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #4 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 5.20. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|--- |5.0.x -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|https://remoteplay.dl.plays |https://web.archive.org/web |tation.net/remoteplay/modul |/20201003230214/https://rem |e/win/RemotePlayInstaller.e |oteplay.dl.playstation.net/ |xe |remoteplay/module/win/Remot | |ePlayInstaller.exe CC| |focht(a)gmx.net -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=50016 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|5.0.x |--- --- Comment #5 from Michael Stefaniuc <mstefani(a)winehq.org> --- Removing the 5.0.x milestone from bug fixes included in 5.0.4. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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