[Bug 36492] New: mountmgr:harddisk_ioctl Unsupported
http://bugs.winehq.org/show_bug.cgi?id=36492 Bug ID: 36492 Summary: mountmgr:harddisk_ioctl Unsupported Product: Wine Version: 1.7.19 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: mountmgr.sys Assignee: wine-bugs(a)winehq.org Reporter: susancragin(a)earthlink.net It's me again. I upgraded to the latest wine and again tried to install and run Dragon Naturally Speaking into a 64-bit wineprefix. Again it seemed to install well, but crashed immediately when I tried to run it. I did both the run and install with winedbg set to "all," and I think the results may point to this in the runtime log: ----snip---- fixme:mountmgr:harddisk_ioctl returning zero-filled buffer for IOCTL_VOLUME_GET_VOLUME_DISK_EXTENTS fixme:mountmgr:harddisk_ioctl Unsupported ioctl 74080 (device=7 access=1 func=20 method=0) ----snip---- The runtime log is very short. I have attached both logs. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36492 --- Comment #1 from Susan Cragin <susancragin(a)earthlink.net> --- Created attachment 48568 --> http://bugs.winehq.org/attachment.cgi?id=48568 runtime log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36492 --- Comment #2 from Susan Cragin <susancragin(a)earthlink.net> --- Created attachment 48569 --> http://bugs.winehq.org/attachment.cgi?id=48569 install log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36492 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net Component|mountmgr.sys |-unknown Summary|mountmgr:harddisk_ioctl |32-bit Dragon |Unsupported |NaturallySpeaking 12.x | |fails to start in 64-bit | |WINEPREFIX --- Comment #3 from Anastasius Focht <focht(a)gmx.net> --- Hello Susan, I assume you attempted the installation in clean (new) 64-bit WINEPREFIX. Did you install any native components/changes overrides (winetricks recipes)? --- snip --- WINEDBG=+all --- snip --- The environment variable is named 'WINEDEBUG'. 'winedbg' is a debugger (application). Also passing 'all' is not very useful (omits call site info) so don't do that unless explicitly requested by a developer. There is no reason to believe that the problem is in 'mountmgr' component. FIXME messages are not bugs in most cases. Installing in 64-bit WINEPREFIX isn't really useful for pure 32-bit app. You are using the 32-bit edition of DNS (see 'Program Files (x86)' path). There are still some problems with 64-bit prefixes and installing in one will just harm yourself: * DNS 12 can't be installed in default 64-bit WINEPREFIX which is reported as 'Windows XP 64-bit' See: https://nuance.custhelp.com/app/answers/detail/a_id/6925/~/system-requiremen... 'Windows Vista' would be the first version that supports 64-bit. You didn't mention that you've changed the Windows version for the prefix so I wonder how you managed to install that thing if the installer refuses 'Windows XP'? * broken .NET 4.0 installation (known) * InstallShield 32-bit stub and 64-bit server doesn't work well (despite some bugs fixed) -> ISBEW64.exe crashes In the end you're better off with a 32-bit prefix (WINEARCH=win32). Anyway, please provide the exact steps you've done to install that thing in 64-bit prefix (my tests show it doesn't install in 64-bit WINEPREFIX at all). Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36492 --- Comment #4 from Susan Cragin <susancragin(a)earthlink.net> --- Hello Anastasius, First, I should say that NatSpeak installs and runs very well in a 32-bit wine prefix, and that's what I use when I run it. I'm very happy with its current performance. NatSpeak has had a 64-bit "version" for a couple of editions now. It's really a 32-bit program with handles that make it run on a 64-bit system. But there is no reason that I know of why it shouldn't run on a 64-bit wine prefix, and I'm trying to figure out why it doesn't. Some of this is pre-emptive, since I have heard that NatSpeak is working on a true 64-bit version. In fact, it would be odd if they were not, since the program is very resource-intensive, and would benefit greatly from using more RAM, among other things. The second reason I want to fix it is that it seems to be both a very small problem and a regression. NatSpeak installed and ran 64-bit in wine version 1.4, and I could upgrade from there to 1.6, but starting at 1.6 it only installs in a 32-bit wineprefix. I can't do regression tests any more because compiling wine is now too complicated for my limited skills. I've tried with the directions several times. Winetricks: I install with winetricks fontfix only. I was told that vcrun2010 helps avoid some errors, but whatever functionality it provides is minor and I don't use it, so I don't bother installing it. Sometimes I turn on font smoothing to gray, assuming that it can't hurt. I don't remember whether I did. Winecfg I set to Vista (sometimes but not this time to Windows 8), and I set the outgoing audio to pulseaudio rather than "default." The former makes it install correctly; the latter is required for it to work. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=36492 Susan Cragin <susancragin(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution|--- |WONTFIX --- Comment #5 from Susan Cragin <susancragin(a)gmail.com> --- I'd like to mark this bug as fixed and move on. As is explained above, NatSpeak is essentially a 32-bit program that has been made to use some 64-bit memory allocation, and running it in a 32-bit wineprefix is a good solution for now. Eventually the program should become a "real" 64-bit program, and then maybe we can revisit this issue. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=36492 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #6 from Austin English <austinenglish(a)gmail.com> --- Closing. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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