[Bug 30166] New: GotoMeeting complains "GoToMeeting failed to start, or exited with an error." (dogfood)
http://bugs.winehq.org/show_bug.cgi?id=30166 Bug #: 30166 Summary: GotoMeeting complains "GoToMeeting failed to start, or exited with an error." (dogfood) Product: Wine Version: 1.4 Platform: x86 OS/Version: Linux Status: NEW Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: dank(a)kegel.com Classification: Unclassified GotoMeeting seems to install, but when it starts up, it briefly puts up a "starting" dialog, then opens a web page saying "starting", then aborts with a dialog saying "failed to start". The log says ... err:ntdll:NtQueryInformationToken Unhandled Token Information class 11! fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),3,2,(nil),0,(nil)) - stub! err:ole:marshal_object object doesn't expose interface {00000001-0000-0000-c000-000000000046}, failing with error 0x80004002 err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002 err:ole:CoUnmarshalInterface Couldn't query for interface {00000001-0000-0000-c000-000000000046}, hr = 0x80004002 err:ole:CoGetClassObject no class object {31da490c-fb00-4be3-b4b8-8e8ad03f5a73} could be created for context 0x4 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=30166 --- Comment #1 from Dan Kegel <dank(a)kegel.com> 2012-03-14 13:11:51 CDT --- Created attachment 39363 --> http://bugs.winehq.org/attachment.cgi?id=39363 +ole,+dialog,+text,+process,+module log of "wine g2m_download.exe" on 2nd run -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=30166 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |http://www.gotomeeting.com/ | |fec/online_meeting --- Comment #2 from Dan Kegel <dank(a)kegel.com> 2012-03-14 13:18:15 CDT --- I should mention that I was trying to join a meeting hosted by someone else, not host a meeting myself. You can probably reproduce by hosting the free trial on a windows box, inviting yourself, and then joining from a linux box. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=30166 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://www.gotomeeting.com/ |https://support.citrixonlin |fec/online_meeting |e.com/en_us/gotomeeting/all | |_files/gtm020012 CC| |focht(a)gmx.net Summary|GotoMeeting complains |GoToMeeting v5.1 build 880 |"GoToMeeting failed to |complains "GoToMeeting |start, or exited with an |failed to start, or exited |error." (dogfood) |with an error." --- Comment #3 from Anastasius Focht <focht(a)gmx.net> --- Hello folks, from the log: --- snip --- trace:module:load_native_dll Trying native dll L"C:\\Program Files\\Citrix\\GoToMeeting\\880\\g2mcomm.exe" --- snip --- So this _might_ be v5.1, build 880 ... this is essential info, make sure to include this info in the report. Also labelling this as 'dogfood' is incorrect. Mac alone doesn't count. There is no native Linux client for the app: https://support.citrixonline.com/en_US/gotomeeting/all_files/GTM130019#What_... --- quote --- Does the Web Viewer work on Mac or Linux systems? Yes, the GoToMeeting Web Viewer works on Mac systems that meet the above requirements. Although the GoToMeeting Web Viewer does not officially support Linux, it may also work on Linux systems that meet the above requirements. Note: Because Linux is not officially supported by GoToMeeting, the Global Customer Support team will be unable to troubleshoot any Linux joining issues. --- quote --- The lowest version still available seems to be v5.3, build 969 https://support.citrixonline.com/en_US/gotomeeting/downloaddocument/GTMD0002... (found this by manipulating the URI, there is no official download link) Installs but hangs on post-install step with 2 processes churning the CPUs which is a different bug.
From your log it's almost impossible to figure out since it's missing pid/tid info and relay would have been helpful, too:
--- snip --- ... trace:process:create_process_impl app (null) cmdline L"\"C:\\Program Files\\Citrix\\GoToMeeting\\880\\g2mstart.exe\" \"/Action Join\" \"/EGWAddress 216.115.208.199,216.219.117.209,216.219.118.209\" \"/EGWDNS egw.gotomeeting.com\" \"/EGWPort 80,443,8200\" \"/MeetingID 771344870\" \"/Mode Terse\" \"/Product g2w\" \"/Stat On\" \"/StatDb On\" \"/Trigger Web\""... ... trace:process:create_process_impl app (null) cmdline L"\"C:\\Program Files\\Citrix\\GoToMeeting\\880\\g2mcomm.exe\" \"Action=Join&Digest=93eda589124e5413cfb28e1c74b0f45b&Dir=C:\\Program Files\\Citrix\\GoToMeeting\\880\\&EGWAddress=216.115.208.199,216.219.117.209,216.219.118.209&EGWDNS=egw.gotomeeting.com&EGWPort=80,443,8200&LoaderPath=C:\\Program Files\\"... ... trace:ole:CoRegisterClassObject ({01b0fe03-357a-4a65-9207-c24521dca72a},0x5cd370,0x00000004,0x00000001,0x5cd428) ... trace:ole:local_server_thread Starting threader for {01b0fe03-357a-4a65-9207-c24521dca72a}. ... trace:process:create_process_impl app (null) cmdline L"\"C:\\Program Files\\Citrix\\GoToMeeting\\880\\g2mlauncher.exe\" \"StartID={01B0FE03-357A-4A65-9207-C24521DCA72A}&Debug=Off&Stat=On&StatDb=On&Index=0\"" ... trace:ole:CoUnmarshalInterface completed with hr 0x80004002 err:ole:CoGetClassObject no class object {01b0fe03-357a-4a65-9207-c24521dca72a} could be created for context 0x4 ... --- snip --- Regards -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=30166 --- Comment #4 from Dan Kegel <dank(a)kegel.com> --- When I came up with the dogfood challenge in 2006, I don't think I meant to exclude windows-only apps; it was more about including apps you were forced to use in your day-to-day life. I'll try to get another log next time I'm forced to use this app. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=30166 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |ABANDONED --- Comment #5 from Dan Kegel <dank(a)kegel.com> --- But I don't have that old version anymore. Now that you've made this bug report specific to an obsolete version, I guess I'll abandon it. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=30166 Bruno Jesus <00cpxxx(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #6 from Bruno Jesus <00cpxxx(a)gmail.com> --- Closing abandoned bugs. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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