[Bug 26429] New: MS Office 2007 install failure - Setup Error dialog at the very start.
http://bugs.winehq.org/show_bug.cgi?id=26429 Summary: MS Office 2007 install failure - Setup Error dialog at the very start. Product: Wine Version: 1.3.14 Platform: x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: true.bugman(a)gmail.com When trying to install MS Office 2007 by running 'wine setup.exe' on either the mounted image or a burnt CD, the installation splashscreen appears, followed by a dialog with the title "Setup Error". The text of the dialog is: "Setup cannot continue because a required file is either corrupted or not available. Run Setup again from the original source disc or download location. [OK]" My system is Mandriva 2010.2 (x86-64) with wine 1.3.14. I had previously installed this without problem on an earlier Mandriva version. But I need to reinstall to install the Equation Editor auxiliary program. There are only a few fixme's printed which look like they are not related. I have now tested this with wine versions 1.1.33, 1.2, 1.3.5, and they all give the same dialog. Could this be a missing i586 dependency? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer CC| |dank(a)kegel.com --- Comment #1 from Dan Kegel <dank(a)kegel.com> 2011-03-15 10:54:53 CDT --- Was this with a clean .wine directory? Please attach a log, see http://wiki.winehq.org/FAQ#get_log -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 --- Comment #2 from Edward d'Auvergne <true.bugman(a)gmail.com> 2011-03-16 08:00:31 CDT --- Created an attachment (id=33666) --> (http://bugs.winehq.org/attachment.cgi?id=33666) The log from "wine setup.exe &> ~/wine_log". -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 --- Comment #3 from Edward d'Auvergne <true.bugman(a)gmail.com> 2011-03-16 08:01:03 CDT --- Yes, this was from a clean .wine directory. ~/.wine was deleted. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 --- Comment #4 from Dan Kegel <dank(a)kegel.com> 2011-03-16 08:41:16 CDT --- The log doesn't help too much... I wonder if a file might actually be missing. A +file log might help, you may have to compress it. err:module:load_builtin_dll failed to load .so lib for builtin L"winegstreamer.dll": libgstapp-0.10.so.0: cannot open shared object file: No such file or directory That's unrelated, but it looks like you have a poorly packaged wine... I wonder if this could be a problem with the mandriva packages. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 --- Comment #5 from Edward d'Auvergne <true.bugman(a)gmail.com> 2011-03-16 09:03:19 CDT --- The message err:module:load_builtin_dll failed to load .so lib for builtin L"winegstreamer.dll": libgstapp-0.10.so.0: cannot open shared object file: No such file or directory is due to the wine setup steps and not the MS Office part. It is not shown if ~/.wine already exists. I usually get a number of these error messages on fresh installs, but fix most by installing the i586 dependencies by hand (this is a x86-64 system, so a lot of the wine dependencies are not installed by default, and the 64 bit libraries are not touched). How do you create a '+file log' file? My guess is that this is a package issue, as I have tested the old 1.2 version of wine in which the installation worked without problem (on Mandriva 2010.0). Now all wine versions on Mandriva 2010.2 have this issue, on two separate systems. The upgrade between the systems was a reinstall, so the old i586 libraries were lost. I would expect wine to print out a message though so that it is easy to pin-point the problem. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |INVALID --- Comment #6 from Austin English <austinenglish(a)gmail.com> 2011-03-16 11:54:01 CDT --- (In reply to comment #5)
How do you create a '+file log' file? My guess is that this is a package issue, as I have tested the old 1.2 version of wine in which the installation worked without problem (on Mandriva 2010.0). Now all wine versions on Mandriva 2010.2 have this issue, on two separate systems. The upgrade between the systems was a reinstall, so the old i586 libraries were lost. I would expect wine to print out a message though so that it is easy to pin-point the problem.
If it's a packaging issue, please report it to the packager. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 Dmitry Timoshkov <dmitry(a)codeweavers.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #7 from Dmitry Timoshkov <dmitry(a)codeweavers.com> 2011-03-17 04:35:15 CDT --- Closing invalid. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=26429 Bill.Pearce <ke4gmk(a)mindspring.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ke4gmk(a)mindspring.com -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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