[Bug 36800] New: XMP failed to start, services.exe has crashed
http://bugs.winehq.org/show_bug.cgi?id=36800 Bug ID: 36800 Summary: XMP failed to start, services.exe has crashed Product: Wine Version: 1.7.20 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: penghao(a)linuxdeepin.com download from: http://xmp.down.sandai.net/kankan/XMPSetup_4.9.16.2203-www.exe after install, start XMP from: ~/.wine/drive_c/Program Files/Thunder Network/Xmp/Program/ with: wine XMP.exe then the services.exe report crashed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #1 from Hao Peng <penghao(a)linuxdeepin.com> --- Created attachment 48873 --> http://bugs.winehq.org/attachment.cgi?id=48873 backtrace of services crashed -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 Hao Peng <penghao(a)linuxdeepin.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |http://xmp.down.sandai.net/ | |kankan/XMPSetup_4.9.16.2203 | |-www.exe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 Qian Hong <fracting(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fracting(a)gmail.com --- Comment #2 from Qian Hong <fracting(a)gmail.com> --- (In reply to Hao Peng from comment #1)
Created attachment 48873 [details] backtrace of services crashed
Hi Hao Peng, thanks for reporting. However, the backtrace is not enough for diagnosis, please upload full console log including the backtrace. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #3 from Hao Peng <penghao(a)linuxdeepin.com> --- Created attachment 48874 --> http://bugs.winehq.org/attachment.cgi?id=48874 test log for XMP with +tid -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #4 from Hao Peng <penghao(a)linuxdeepin.com> --- XMP starts a windows service when starting, this make the log too large with +relay -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #5 from Qian Hong <fracting(a)gmail.com> --- (In reply to Hao Peng from comment #3)
Created attachment 48874 [details] test log for XMP with +tid
Thanks for the log. According to the log, some dlls may be missing or failed to register: --- snip --- 0021:err:module:import_dll Library minizip.dll (which is needed by L"C:\\Program Files\\Common Files\\Thunder Network\\ServicePlatform\\XLSP.dll") not found 0021:err:module:import_dll Library xlstat.dll (which is needed by L"C:\\Program Files\\Common Files\\Thunder Network\\ServicePlatform\\XLSP.dll") not found --- snip --- It is possible that something went wrong during the installation. Could you please install XMP from a clean wineprefix, and upload a *installer* log? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #6 from Hao Peng <penghao(a)linuxdeepin.com> --- I have checked out that these two files are exist in the folder "C:\\Program Files\\Common Files\\Thunder Network\\ServicePlatform\\" -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #7 from Qian Hong <fracting(a)gmail.com> --- (In reply to Hao Peng from comment #6)
I have checked out that these two files are exist in the folder "C:\\Program Files\\Common Files\\Thunder Network\\ServicePlatform\\"
Could you please upload a *installer* log as comment #5? Thanks. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #8 from Hao Peng <penghao(a)linuxdeepin.com> --- Created attachment 48875 --> http://bugs.winehq.org/attachment.cgi?id=48875 installer log for XMPsetup -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #9 from Qian Hong <fracting(a)gmail.com> --- (In reply to Hao Peng from comment #8)
Created attachment 48875 [details] installer log for XMPsetup
Thanks for the log. According to the log: --- snip --- err:wineconsole:WCUSER_SetFont wrong font err:wineconsole:WCUSER_SetFont wrong font err:wineconsole:WINECON_Fatal Couldn't find a decent font, aborting --- snip --- Some thing went wrong during the installation, maybe the installer try to register some dll but fail. could you try the patch in http://bugs.winehq.org/show_bug.cgi?id=10063#c7 , re-install the app from a clean wineprefix, and re-test this bug? Thanks! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #10 from Hao Peng <penghao(a)linuxdeepin.com> --- patch applied, no same error appeared when re-installing. But services.exe still crashes. I have checked that two dlls, they are no need to register. It seems services.exe failed to load a third-party service, and crash after that. this crash will happen when opening any other apps in this WINEPREFIX. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #11 from Qian Hong <fracting(a)gmail.com> --- (In reply to Hao Peng from comment #10)
patch applied, no same error appeared when re-installing. But services.exe still crashes.
I have checked that two dlls, they are no need to register. It seems services.exe failed to load a third-party service, and crash after that. this crash will happen when opening any other apps in this WINEPREFIX.
I can reproduce services.exe crashing before applying the patch, but I can't reproduce services.exe crashing after the patch. Could you double check? Have you really remove the old WINEPREFIX before the second test? (When we say a clean wineprefix, we mean remove or backup the old wineprefix before install the app again) I can reproduce another crashing in XMP.exe, but that's a new bug. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #12 from Qian Hong <fracting(a)gmail.com> --- (In reply to Qian Hong from comment #11)
(In reply to Hao Peng from comment #10)
patch applied, no same error appeared when re-installing. But services.exe still crashes.
I have checked that two dlls, they are no need to register. It seems services.exe failed to load a third-party service, and crash after that. this crash will happen when opening any other apps in this WINEPREFIX.
I can reproduce services.exe crashing before applying the patch, but I can't reproduce services.exe crashing after the patch.
Could you double check? Have you really remove the old WINEPREFIX before the second test? (When we say a clean wineprefix, we mean remove or backup the old wineprefix before install the app again)
I can reproduce another crashing in XMP.exe, but that's a new bug.
Ok, I know how to reproduce. After first time installation, services.exe won't quit, that is why I can't reproduce before. However if you kill services.exe, it will crash in the future. The interesting thing is, without the wineconsole patch, the installer seems hangs at the end. An easy workaround for the services.exe crashing is copying those depended dlls to system32: ~/.wine/drive_c/Program Files/Common Files/Thunder Network/ServicePlatform$ cp *.dll ~/.wine/drive_c/windows/system32 However, we need to investigate what's the right fix, which seems not a easy work. Thanks for testing! -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=36800 --- Comment #13 from Qian Hong <fracting(a)gmail.com> --- Patch sent: http://source.winehq.org/patches/data/106584 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=36800 Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Fixed by SHA1| |0af8e8123824e551b2eec27e5a6 | |898b2c21939c6 Status|UNCONFIRMED |RESOLVED CC| |leslie_alistair(a)hotmail.com Resolution|--- |FIXED --- Comment #14 from Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> --- http://source.winehq.org/git/wine.git/?a=commit;h=0af8e8123824e551b2eec27e5a... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=36800 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #15 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 1.7.27. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=36800 Anastasius Focht <focht(a)gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |focht(a)gmx.net Component|-unknown |programs -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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