[Bug 11849] New: Adobe Acrobat Pro 7 -- Updates fail
http://bugs.winehq.org/show_bug.cgi?id=11849 Summary: Adobe Acrobat Pro 7 -- Updates fail Product: Wine Version: 0.9.56. Platform: Other OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: jens(a)porup.com Selecting Help --> Updates produces the pop up error message: Update Failed Updater internal error -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 foobard <jens(a)porup.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Adobe Acrobat Pro 7 -- |Adobe Acrobat Pro 6 -- |Updates fail |Updates fail -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #1 from foobard <jens(a)porup.com> 2008-03-08 11:09:49 --- in the /.wine/drive_c/Program Files/Adobe/Acrobat 6.0/Acrobat directory there is an executable called AdobeUpdateManager.exe. Here's what happens when I run wine AdobeUpdateManager.exe: me(a)laptop:~/.wine/drive_c/Program Files/Adobe/Acrobat 6.0/Acrobat$ wine AdobeUpdateManager.exe fixme:spoolsv:serv_main (0 (nil)) err:advapi:service_get_status service protocol error - failed to read pipe r = 0 count = 0! me(a)laptop:~/.wine/drive_c/Program Files/Adobe/Acrobat 6.0/Acrobat$ don't know if that helps at all. given the name of the executable, this bug probably affects other Adobe products as well. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #2 from foobard <jens(a)porup.com> 2008-03-11 20:26:26 --- as of wine 0.9.57, slightly different behaviour with this bug. Selecting Help->Updates now pops up a dialog box that says Updating Checking for updates with a button that says Cancel this dialog box goes away after a few seconds and nothing happens. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 foobard <jens(a)porup.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|0.9.56. |0.9.57. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 James Hawkins <truiken(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|0.9.57. |0.9.56. --- Comment #3 from James Hawkins <truiken(a)gmail.com> 2008-03-13 16:37:42 --- Don't change the original reported version. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #4 from foobard <jens(a)porup.com> 2008-03-23 10:23:08 --- confirm still present in wine 0.9.58 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #5 from foobard <jens(a)porup.com> 2008-04-08 21:25:36 --- confirm still present in wine 0.9.59 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 foobard <jens(a)porup.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Adobe Acrobat Pro 6 -- |Adobe Acrobat Pro 6 / |Updates fail |Acrobat Reader 6.01 -- | |Updates fail --- Comment #6 from foobard <jens(a)porup.com> 2008-04-22 12:19:46 --- Identical bug in Acrobat Reader 6.01. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 foobard <jens(a)porup.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Adobe Acrobat Pro 6 / |Adobe Acrobat Pro 6 & 7 / |Acrobat Reader 6.01 -- |Acrobat Reader 6 & 7 -- |Updates fail |Updates fail --- Comment #7 from foobard <jens(a)porup.com> 2008-05-09 22:08:36 --- Identical bug in both Acrobat Pro 7 and Acrobat Reader 7. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #8 from foobard <jens(a)porup.com> 2008-05-31 14:56:16 --- Identical bug in Adobe Acrobat Standard 7. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #9 from Austin English <austinenglish(a)gmail.com> 2008-11-29 17:56:13 --- Is this still an issue in current (1.1.9 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #10 from foobard <jens(a)porup.com> 2008-11-29 18:10:14 --- in wine 1.1.9 with a fresh .wine directory, attempting to install Acrobat Pro 6 gives the msgbox error: Adobe Acrobat 6.0 Professional requires Internet Explorer 5.1 or greater. Please visit www.microsoft.com to upgrade Internet Explorer. So... since I am unable to install Acrobat Pro 6.0, the answer to your question is: I don't know. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #11 from Austin English <austinenglish(a)gmail.com> 2008-11-29 18:55:22 --- (In reply to comment #10)
in wine 1.1.9 with a fresh .wine directory, attempting to install Acrobat Pro 6 gives the msgbox error:
Adobe Acrobat 6.0 Professional requires Internet Explorer 5.1 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
So... since I am unable to install Acrobat Pro 6.0, the answer to your question is: I don't know.
Does: $ wget kegel.com/wine/winetricks $ sh winetricks fakeie6 help? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #12 from foobard <jens(a)porup.com> 2008-11-29 19:07:23 --- trying to run `sh winetricks fakeie6` produced the following results: $ sh winetricks fakeie6 fixme:system:SetProcessDPIAware stub! fixme:iphlpapi:NotifyAddrChange (Handle 0x7ce419f8, overlapped 0x7ce419dc): stub fixme:shell:DllCanUnloadNow stub X Error of failed request: BadRequest (invalid request code or no such operation) Major opcode of failed request: 156 (GLX) Minor opcode of failed request: 19 (X_GLXQueryServerString) Serial number of failed request: 1640 Current serial number in output stream: 1640 err:seh:raise_exception Unhandled exception code c000013a flags 0 addr 0xffffe410 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dank(a)kegel.com --- Comment #13 from Dan Kegel <dank(a)kegel.com> 2008-11-29 19:11:40 --- Sounds like you have opengl problems. Better fix those, then come back here when things are working better... (maybe you need to reinstall your nvidia drivers?) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #14 from foobard <jens(a)porup.com> 2008-12-06 20:04:31 --- awright... bright shiny new Ubuntu Intrepid, clean system as of this afternoon. Fresh wine install. wine 1.1.10. Installation of Adobat Acrobat 6.0 Professional hangs at the validation stage after I type in the serial number. So... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #15 from Dan Kegel <dank(a)kegel.com> 2008-12-06 20:23:25 --- That doesn't sound like the original problem. Maybe you should take the new problem to wine-users for now? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #16 from foobard <jens(a)porup.com> 2008-12-06 20:29:56 --- I reported the install issue ages ago. See bug 13555. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 foobard <jens(a)porup.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |13555 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Detlef Riekenberg <wine.dev(a)web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Adobe Acrobat Pro 6 & 7 / |Adobe Acrobat Pro 6 & 7 / |Acrobat Reader 6 & 7 -- |Acrobat Reader 7 -- Updates |Updates fail |fail --- Comment #17 from Detlef Riekenberg <wine.dev(a)web.de> 2009-01-06 08:21:19 --- (In reply to comment #6)
Identical bug in Acrobat Reader 6.01.
The updater in Adobe Reader 6 works as expected. Updates where found, downloaded and installed: http://appdb.winehq.org/appimage.php?bThumbnail=true&iId=22285 (Reader 7 not tested yet) -- By by ... Detlef -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Detlef Riekenberg <wine.dev(a)web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on|13555 | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #18 from Austin English <austinenglish(a)gmail.com> 2009-07-08 15:05:01 --- Is this still an issue in current (1.1.25 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #19 from foobard <jens(a)porup.com> 2009-07-09 19:27:29 --- Confirm issue in wine 1.1.25. No error message is produced but neither are the latest updates downloaded. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW URL| |ftp://ftp.adobe.com/pub/ado | |be/reader/win/6.x/6.0/enu/A | |dbeRdr60_enu.exe Summary|Adobe Acrobat Pro 6 & 7 / |Adobe Acrobat Pro 6 & 7 / |Acrobat Reader 7 -- Updates |Adobe Reader 6 & 7 -- |fail |Updates fail Ever Confirmed|0 |1 --- Comment #20 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-08-15 18:32:11 --- Confirming in latest git, adobeupdatemanager.exe exits silently, nothing in the console. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #21 from Ken Sharp <kennybobs(a)o2.co.uk> 2009-08-15 18:32:53 --- Created an attachment (id=23093) --> (http://bugs.winehq.org/attachment.cgi?id=23093) wine-1.1.27-221-g4e1a4ec +relay +seh +tid -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Markus Ueberall <Markus.Ueberall(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |Markus.Ueberall(a)gmail.com --- Comment #22 from Markus Ueberall <Markus.Ueberall(a)gmail.com> 2010-01-02 05:15:50 --- Tested this with Acrobat Pro 7.0 using wine 1.1.35 (under Linux); the dialog "Checking for updates... [cancel]" shows up for one second, but nothing else happens. Unfortunately, it's also impossible to use "msiexec" in order to install "AcrobatUpd714_all_incr.msp" from the command line (again, apart from two "fixme:advapi:LookupAccountNameW" warnings, nothing happens).
From the discussion on #winehq and a 3MB msiexec log created by setting "WINEDEBUG=+tid,+seh,+relay,+msi,+msidb" as well as a comparison with a "native" installation, it can be seen that the registry is missing a large number of entries (e.g., the entire "HKLM\Software\Classes\Installer" node is missing). Since Adobe uses a "patch" dll to modify both registry entries and file objects during updates (cf. the .rtp files which are kept in an update subdirectory of a forementioned "native" installations), it looks like the registry handling has to be fixed to get the update to work.
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http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #23 from Dan Kegel <dank(a)kegel.com> 2010-01-02 05:24:17 --- So MSI then? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #24 from Markus Ueberall <Markus.Ueberall(a)gmail.com> 2010-01-02 05:56:08 --- (In reply to comment #23)
So MSI then?
Not sure whether I understand you correctly... if this is supposed to mean "(a) install the application using "msiexec [/i|/a]" instead of "setup.exe" in the first place and/or (b) extract the files within the .msi and patch those (using "msiexec /a" and "msiexec /p"), then this has already been tried to no avail: (a) didn't change anything w.r.t the registry (v7.0 works, but updates still don't) and (b) failed (no files were extracted) In both cases, the respective installation process is the same regardless of the provided msiexec parameters. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #25 from Dan Kegel <dank(a)kegel.com> 2010-01-02 06:06:04 --- None of the above. I was asking, "So, is this a bug in Wine's MSI implementation, then?" -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |wininet --- Comment #26 from Austin English <austinenglish(a)gmail.com> 2012-04-02 02:17:57 CDT --- Still in 1.5.1. Terminal showed: fixme:wininet:CommitUrlCacheEntryInternal entry already in cache - don't know what to do! so I tried native wininet, which gets it past this. I'll attach a +wininet trace. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #23093|0 |1 is obsolete| | --- Comment #27 from Austin English <austinenglish(a)gmail.com> 2012-04-02 02:18:21 CDT --- Created attachment 39646 --> http://bugs.winehq.org/attachment.cgi?id=39646 +wininet trace -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #28 from Austin English <austinenglish(a)gmail.com> 2012-04-02 02:19:15 CDT --- (In reply to comment #26)
Still in 1.5.1. Terminal showed: fixme:wininet:CommitUrlCacheEntryInternal entry already in cache - don't know what to do!
so I tried native wininet, which gets it past this. I'll attach a +wininet trace.
That was with: aa0d370de55b1078623c17a6e63d9494c3feac2d AdbeRdr60_enu.exe -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=11849 --- Comment #29 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- Is this still an issue in Wine 1.7.18 or later? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=11849 zippy <gohabsgo60(a)yahoo.ca> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |gohabsgo60(a)yahoo.ca -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=11849 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #30 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- Fixed in wine-1.7.44-173-g42cbc05 Tested Reader 6.0.0 --> 6.0.2 --> 7.0.0. All worked fine (with unrelated minor issues). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=11849 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #31 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 1.7.45. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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