[Bug 45894] New: Final Fantasy XIV cinematics do not play
https://bugs.winehq.org/show_bug.cgi?id=45894 Bug ID: 45894 Summary: Final Fantasy XIV cinematics do not play Product: Wine Version: 3.16 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: legluondunet(a)free.fr Distribution: --- Hello, Final Fantasy XIV works with Wine but...the cinematics do not play and you can not bypass them. So you stuck with a black screen and all you can do is force exit (alt+f4). This is the error message in the terminal: 0086:err:ole:COMPOBJ_DllList_Add couldn't load in-process dll L"C:\\windows\\system32\\quartz.dll" 0086:err:ole:CoGetClassObject no class object {e436ebb3-524f-11ce-9f53-0020af0ba770} could be created for context 0x1 Thank you for your help. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |z.figura12(a)gmail.com Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #1 from Zebediah Figura <z.figura12(a)gmail.com> --- If quartz.dll is failing to load then something is probably wrong with your setup. What steps, in detail, did you take when installing? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #2 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- It's an easy bug to reproduce, you can download game here: https://fr.finalfantasyxiv.com/ it's free. Create an account and install the game with Wine. Be careful, you will need 20-25 Go space disk. You have to tweak the config file to connect to the game: in the my_documents folder, you will find the FFXIV_BOOT.cfg file, change "BrowserType" to 2. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #3 from Zebediah Figura <z.figura12(a)gmail.com> --- Simply installing the game won't induce a failure to load quartz.dll, that's the sort of thing that comes about due to use of DLL overrides or something similar. What winetricks verbs and/or DLL overrides have you used in the relevant prefix? In particular, I wouldn't be surprised if you used 'winetricks directx9'. This breaks quartz: https://github.com/Winetricks/winetricks/issues/1097 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #4 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- I didn't remember if I installed directx9 with winetricks and others things. So I made a new install in a clean prefix. To start the game I needed to install with Winetrics xact and override xaudio2_7 to native,builtin No others DLL, no other tweaks. I post two new wine logs: Wine 3.16 and Wine 3.16-staging When the menu appears, click on "cinematics" It doesn't work and you can not escape, you have to force quit the game (alt+f4) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #5 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- Created attachment 62436 --> https://bugs.winehq.org/attachment.cgi?id=62436 FFXIV Wine 3.16 log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #6 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- Created attachment 62437 --> https://bugs.winehq.org/attachment.cgi?id=62437 FFXIV Wine 3.16-staging log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #7 from Zebediah Figura <z.figura12(a)gmail.com> --- Thanks. From the log: 004b:err:ole:CoGetClassObject class {94297043-bd82-4dfd-b0de-8177739c6d20} not registered 004b:err:ole:CoGetClassObject class {94297043-bd82-4dfd-b0de-8177739c6d20} not registered 004b:err:ole:CoGetClassObject no class object {94297043-bd82-4dfd-b0de-8177739c6d20} could be created for context 0x3 So this is likely to be a duplicate of bug 34622. Testing with native qasf would confirm this (which I believe will have to be copied from an existing Windows installation... though I think it should be possible to have a winetricks verb for this). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #8 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- Please give me more details: I'm using a 64 bits wine prefix. What I have to do: Copy a 32 or 64 qasf dll in the wine system folder and override it to native? Do I have to install quartz and devenum too? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #9 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- I installed qasf with Winetricks, but that changed nothing, still no cinematics. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #10 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to legluondunet(a)free.fr from comment #9)
I installed qasf with Winetricks, but that changed nothing, still no cinematics.
Can you please attach a new log in that case? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #11 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- Created attachment 62904 --> https://bugs.winehq.org/attachment.cgi?id=62904 FFXIV Wine-staging 3.21 log Hello, this is the Wine-staging 3.21 log file. I installed quartz, devenum and qasf with Winetricks but still no cinematics. Again thank you for your help. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Resolution|--- |DUPLICATE --- Comment #12 from Zebediah Figura <z.figura12(a)gmail.com> --- Apologies, it seems `winetricks qasf` is only capable of installing the 32-bit version, and I guess FFXIV is a 64-bit game. I don't know if 64-bit qasf can be obtained from any public source. Anyway, I think this can be safely marked as a duplicate. *** This bug has been marked as a duplicate of bug 34622 *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #13 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- (In reply to legluondunet(a)free.fr from comment #11)
Created attachment 62904 [details] FFXIV Wine-staging 3.21 log
Hello, this is the Wine-staging 3.21 log file. I installed quartz, devenum and qasf with Winetricks but still no cinematics. Again thank you for your help.
Winetricks should now support 64bit qasf and quartz. So if you want, you could try again with winetricks-git. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 --- Comment #14 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- Created attachment 62959 --> https://bugs.winehq.org/attachment.cgi?id=62959 FFXIV Wine-staging 3.21 log with 64 bits quartz and qasf New prefix, install xact qasf quartz with winetricks from today's git. Cinematics still doesn't play. I joined you the log. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45894 Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #15 from Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> --- Closing Duplicate. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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