[Bug 39870] New: Uplay crashes at start
https://bugs.winehq.org/show_bug.cgi?id=39870 Bug ID: 39870 Summary: Uplay crashes at start Product: Wine Version: 1.8 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: legluondunet(a)free.fr Distribution: --- Created attachment 53232 --> https://bugs.winehq.org/attachment.cgi?id=53232 Uplay crash dialog box Hello, the new Uplay version always crashes at start, so I can no more play Uplay games. When I launch it I obtain only a dialog box. Thanks for your help. joined two attachments: dialog box error message picture and wine log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #1 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- Created attachment 53233 --> https://bugs.winehq.org/attachment.cgi?id=53233 Uplay wine crash log -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #2 from Austin English <austinenglish(a)gmail.com> --- Install winbind and retry. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #3 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- Created attachment 53237 --> https://bugs.winehq.org/attachment.cgi?id=53237 Uplay wine log 2 I installed winbind, Uplay still crashes at start, I joined you the wine log. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Sergey Isakov <isakov-sl(a)bk.ru> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |isakov-sl(a)bk.ru --- Comment #4 from Sergey Isakov <isakov-sl(a)bk.ru> --- Is it happen with WineHQ? I play HeroesVI that is also Uplay and see no problem with wine-1.8. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #5 from legluondunet(a)free.fr <legluondunet(a)free.fr> --- to reproduce this bug: download the last Uplay version here: https://uplay.ubi.com/#!/fr-FR/ Install it on a new wine 32 or 64 bits 1.8 prefix. Launch it. I can reproduce this bug on 2 different computer. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Adam Bolte <abolte(a)systemsaviour.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |abolte(a)systemsaviour.com --- Comment #6 from Adam Bolte <abolte(a)systemsaviour.com> --- I can confirm this also. Wine 1.9.0. I installed Uplay though winetricks in a new win32 prefix, and it actually ran the first time. But then I clicked on "change avatar" and the whole thing crashed. Every subsequent attempt to load the prefix has since been throwing the same error. Haven't looked at Uplay in a long time. Only took a look due to the current Humble Bundle which is all Uplay games. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox_xerox2000(a)yahoo.co.uk --- Comment #7 from Louis Lenders <xerox_xerox2000(a)yahoo.co.uk> --- (In reply to legluondunet(a)free.fr from comment #3)
Created attachment 53237 [details] Uplay wine log 2
I installed winbind, Uplay still crashes at start, I joined you the wine log.
Could you try if "winetricks allfonts" makes any difference for you? I tried the app, and it crashes for me too (but without the crash dialog), but after installing fonts i get up the login-window. I don't have a login so could't test any further -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #8 from Adam Bolte <abolte(a)systemsaviour.com> --- Created attachment 53387 --> https://bugs.winehq.org/attachment.cgi?id=53387 Console output from various test runs in Wine 1.9.1. I'm not sure if installing the fonts through winetricks helped or not, but it seems to log in successfully now randomly (maybe half of the time). It may have been that way before as well, but perhaps I didn't re-try enough times to see it work. I was able to produce three kinds of failures; one logging in where all windows disappear and the application appears to have crashed but a process is still there in the background that must be killed off with "wineserver -k", one logging in where the Uplay crash dialog box is shown, and one when Quit was selected from the main menu where the Uplay crash dialog box is also shown after the main window closed. Each time a crash occurred (regardless of which one), the following line was printed to the log: [0109/231637:WARNING:channel.cc(558)] Failed to send message to ack remove remote endpoint (local ID 2147483648, remote ID 2) Tested with Wine 1.9.1. The relevant parts of my console output is attached. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #9 from Adam Bolte <abolte(a)systemsaviour.com> --- After additional testing, I can confirm that installing allfonts through winetricks on 1.9.1 makes no difference. Uplay randomly works or fails regardless. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Maik Wagner <maiktapwagner(a)aol.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |maiktapwagner(a)aol.com --- Comment #10 from Maik Wagner <maiktapwagner(a)aol.com> --- Created attachment 53565 --> https://bugs.winehq.org/attachment.cgi?id=53565 Screenshot wine 1.9.2 openSUSE Tumbleweed Hello everyone, wine 1.9.2 on openSUSE Tumbleweed. The latest Humble Bundle made me did out this application again. It starts, creates a window but only the black borders of the window are shown. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 TestSubject <sirbubbles01(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sirbubbles01(a)gmail.com --- Comment #11 from TestSubject <sirbubbles01(a)gmail.com> --- Hello, I'd like to add my own experiences with this bug. I'm having an identical error message to the OP, similar console output, same experience. Uplay as of the latest version will not allow me to log in to uplay without "Uplay has encountered an unrecoverable error and must close". I've tried corefonts, allfonts, various dll overrides, nothing has worked. I'd like to know if anyone has any suggestions that have not yet been provided here. I have a few Ubisoft games. Assassin's Creed 2, AC Brotherhood, Far Cry 3 and Blood Dragon. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 super_man(a)post.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |super_man(a)post.com --- Comment #12 from super_man(a)post.com --- arent these actually dupes? bug 39345 and this bug. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #13 from super_man(a)post.com --- Still valid 1.9.9. winetricks -q corefonts seem to fix it for me. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 winetest(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest(a)luukku.com --- Comment #14 from winetest(a)luukku.com --- winetricks -q corefonts ------------------------------------------------------ wine cmd.exe /c echo '%ProgramFiles%' returned empty string, error message "wine: '/home/o/.wine' is a 64-bit installation, it cannot be used with a 32-bit wineserver." Is there a way to fix this? still valid wine-staging 2.0.rc2. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #15 from Austin English <austinenglish(a)gmail.com> --- (In reply to winetest from comment #14)
winetricks -q corefonts ------------------------------------------------------ wine cmd.exe /c echo '%ProgramFiles%' returned empty string, error message "wine: '/home/o/.wine' is a 64-bit installation, it cannot be used with a 32-bit wineserver."
Is there a way to fix this?
Use a 64-bit wine, or a 32-bit prefix.. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #16 from winetest(a)luukku.com --- But there is no way to install corefonts on 64bit prefix? with 32bit prefix steam complains that it cant find game excutable, this is always fixed with 64bit prefix, but uplay doesn't work without fonts. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #17 from Austin English <austinenglish(a)gmail.com> --- (In reply to winetest from comment #16)
But there is no way to install corefonts on 64bit prefix? with 32bit prefix steam complains that it cant find game excutable, this is always fixed with 64bit prefix, but uplay doesn't work without fonts.
I can't easily test at the moment, but I see no evidence of that. All winetricks is doing is cabextact, which is WINEARCH independent. If you have evidence of a winetricks bug, file an issue on github, but please stop spreading misinformation. The problem you posted is on your system, not winetricks. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #18 from winetest(a)luukku.com --- Changing windows version helped. But it's still valid bug. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 acescopezz(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |acescopezz(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #19 from acescopezz(a)gmail.com --- I think this bug is a dupe. Uplay now starts with Wine Staging 2.0 set to either vista or win7. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #20 from winetest(a)luukku.com --- Uplay seems to complete mess to currently. I tried patches from bug 40271 bug 40271 bug 42014 (all patches didnt merge cleanly from this bug) also https://github.com/wine-compholio/wine-staging/tree/master/patches/kernel32-.... Since one of the bugs said that those are needed. And it still doesn't work as expected. But starts with wine-staging with no issues. I also tried winetricks -q corefonts. Staging should really try to upstream some of their uplay patches. This is a completele mess currently. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Cùran <debian(a)carbon-project.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |debian(a)carbon-project.org --- Comment #21 from Cùran <debian(a)carbon-project.org> --- Created attachment 58245 --> https://bugs.winehq.org/attachment.cgi?id=58245 Mini DuMP crash report, 8 streams (Wine 2.8) I can confirm this issue with an up-to-date Wine 2.8. Attached you find the latest crash dump created by uPlay in the crashes subdirectory. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #22 from winetest(a)luukku.com --- I accidentally said 2 times same bug, but I also tried patches from bug 41652. Same time with the all above mentioned. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #23 from Andrey Gusev <andrey.goosev(a)gmail.com> --- What makes it work in Staging: fonts-Missing_Fonts kernel32-SetFileCompletionNotificationModes ntdll-SystemRecommendedSharedDataAlignment server-LABEL_SECURITY_INFORMATION -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #24 from winetest(a)luukku.com --- (In reply to Andrey Gusev from comment #23)
What makes it work in Staging:
fonts-Missing_Fonts kernel32-SetFileCompletionNotificationModes ntdll-SystemRecommendedSharedDataAlignment server-LABEL_SECURITY_INFORMATION
Are you sure about these? For what bug is patch(es): ntdll-SystemRecommendedSharedDataAlignment and kernel32-SetFileCompletionNotificationModes The depends list of this bug should be upgraded. And I quess the depends list should be upgraded with the few uplay status bugs thata are mentioned earlier. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #25 from Andrey Gusev <andrey.goosev(a)gmail.com> --- This report about a crash https://bugs.winehq.org/attachment.cgi?id=53232 With these patchsets I'm get a window for Login instead of a crash. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #26 from Maik Wagner <maiktapwagner(a)aol.com> --- Created attachment 58520 --> https://bugs.winehq.org/attachment.cgi?id=58520 Console output wine 2.10 (non-staging) I tried winetricks -q corefonts in this prefix with 2.10 on openSUSE Tumbleweed but Uplay still won't launch. Console output is attached. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #27 from winetest(a)luukku.com --- (In reply to Maik Wagner from comment #26)
Created attachment 58520 [details] Console output wine 2.10 (non-staging)
I tried winetricks -q corefonts in this prefix with 2.10 on openSUSE Tumbleweed but Uplay still won't launch. Console output is attached.
It's no wonder since uplay seems to require wine-staging patches currently and they are mentioned in this bug report earlier. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #28 from winetest(a)luukku.com --- (In reply to winetest from comment #27)
(In reply to Maik Wagner from comment #26)
Created attachment 58520 [details] Console output wine 2.10 (non-staging)
I tried winetricks -q corefonts in this prefix with 2.10 on openSUSE Tumbleweed but Uplay still won't launch. Console output is attached.
It's no wonder since uplay seems to require wine-staging patches currently and they are mentioned in this bug report earlier.
Without any patches it crashes wine 2.12-git. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Pekka Helenius <fincer89(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |fincer89(a)hotmail.com --- Comment #29 from Pekka Helenius <fincer89(a)hotmail.com> --- I have an Nvidia Optimus laptop, clean 64-bit prefix (no overrides), Wine 2.21 Staging. Windows version: Win 10 Uplay crashes if I try to run it with Nvidia 760M card (drivers 387.34) using OpenGL renderer. Uplay client launches without any problems if I change renderer to GDI. Uplay launches fine with Intel HD4000 using either OpenGL or GDI renderer. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 --- Comment #30 from Pekka Helenius <fincer89(a)hotmail.com> --- Additional information to the previous message: I ran further tests. It seem that the issue I described is valid for Wine-Staging only and affects all Wine-Staging versions after 2.17. With normal Wine versions Uplay doesn't crash (but I was unable to log in). I couldn't narrow down the (Staging) commit which broke Uplay for me, however. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |z.figura12(a)gmail.com Status|UNCONFIRMED |RESOLVED Component|-unknown |fonts Resolution|--- |DUPLICATE --- Comment #31 from Zebediah Figura <z.figura12(a)gmail.com> --- Marking duplicate. *** This bug has been marked as a duplicate of bug 32342 *** -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=39870 Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #32 from Alistair Leslie-Hughes <leslie_alistair(a)hotmail.com> --- Closing Duplicates -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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