27 Nov
2002
27 Nov
'02
3:57 p.m.
I don't think so. I'm living it all the time in my work. The difference between the web and the society is HIERARCHY. A simple problem on a commercial product (or enterprise) needs : - ~ 100 incident tickets to the incident service (lots of time waste) - an answer to be found. - say 'PROBLEM IS FIXED WHEN DOING THIS', which takes 90% of the total time of reaction.
PS even if Sean is happy now, and his boss too, let's keep realistic - we were able to give quick feedback here because the solution was simple.
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