[Bug 38838] New: Microsoft Office Professional Plus 2010: Keeps Configuring / Installing (and fails every time) when first launching any of the apps (Word, Excel, Powerpoint, ...) right after install

https://bugs.winehq.org/show_bug.cgi?id=38838

            Bug ID: 38838
           Summary: Microsoft Office Professional Plus 2010: Keeps
                    Configuring / Installing (and fails every time) when
                    first launching any of the apps (Word, Excel,
                    Powerpoint, ...) right after install
           Product: Wine
           Version: 1.7.28
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: wine-bugs(a)winehq.org
          Reporter: quickhelp(a)gmail.com
      Distribution: ---

# Test-results from an OpenSUSE 13.2 install with:
i | wine        | package | 1.7.28-1.3   | x86_64 | Main Repository (OSS) 
i | wine-32bit  | package | 1.7.28-1.3   | x86_64 | Main Repository (OSS) 
i | wine-gecko  | package | 2.24-2.1.2   | noarch | Main Repository (OSS) 

***** Needed *****
Original Microsoft Microsoft Office Professional Plus 2010:
ProfessionalPlus.exe (revision 14.0.4760.1000)

***** Steps to reproduce *****

0.) /bin/rm -Rf /LINKS/wines/test; mkdir -p /LINKS/wines/test

1.) WINEARCH=win32 WINEPREFIX=/LINKS/wines/test WINEDEBUG="+msi,+tdi" winecfg
&>"/tmp/wine_+msi,+tdi.1.log"

# Set "Windows version" to "Windows 7"
# Click "Ok"

2.) WINEARCH=win32 WINEPREFIX=/LINKS/wines/test WINEDEBUG="+msi,+tdi" wine
ProfessionalPlus.exe &>"/tmp/wine_+msi,+tdi.2.log"

# Enter product key
# Wait while "Please wait while your key is validated"
# Leave the checkbox "Attempt to automatically activate product online" checked
# Click "Continue"

# Check "I accept the terms of this agreement"
# Click "Continue"

# Click "Install Now"
or
# Click "Customize"
Microsoft Office: "Run all from my Computer"
  * Microsoft Outlook: "Not available"
  * Microsoft SharePoint Workspace: "Not available" 
  * Office Tools:
    ** Actions Plugins: "Not available"
    ** Hosted Webs: "Not available"
    ** Microsoft SharePoint Foundation: "Not available"

# ... runs through until the "Thank you..." window
# Click "Close"

3.) WINEARCH=win32 WINEPREFIX=/LINKS/wines/test WINEDEBUG="+msi,+tdi" winecfg
&>"/tmp/wine-3.log"

# Set riched20 to native, builtin :
### Click on "Libraries" tab
### enter "riched20" in "New override for library" field
### Click "add"
### verify that behind riched20 there is "(native, builtin)"

4.) WINEARCH=win32 WINEPREFIX=/LINKS/wines/test WINEDEBUG="+msi,+tdi" wine
/LINKS/wines/test/drive_c/Program\ Files/Microsoft\ Office/Office14/WINWORD.EXE
&>"/tmp/wine_+msi,+tdi.4.log"

# A small window appears (like for the setup/installation):
# "Configuration Process"
# "Configuring Microsoft Office Professional Plus 2010"
# ... runs through ... until little pop-up message window appears:
# "In order to complete setup, a system reboot is necessary. Would you like to
reboot now?"

# Click "Yes" brings up a CRASH window [*] and Clicking "No" starts Word with
the activation window and no possibility to register [**]


////////////////////////////////////////////////////////////////////////
Unhandled exception: page fault on read access to 0x005c56c0 in 32-bit code
(0x7ec55e05).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:7ec55e05 ESP:0033f310 EBP:0033f348 EFLAGS:00210206(  R- --  I   - -P- )
 EAX:005c56c0 EBX:7ecb5000 ECX:0033f360 EDX:00f49ae4
 ESI:0014bb88 EDI:00000000
Stack dump:
0x0033f310:  00000000 00146860 0033f3c8 7ea3eeb3
0x0033f320:  0014c080 00000000 00110000 00110000
0x0033f330:  00110014 00000000 00001302 0033f360
0x0033f340:  7ecb5000 0014bb80 0033f398 7ec571bb
0x0033f350:  00000000 7ec83e06 0033f380 7ec571bb
0x0033f360:  0014bb80 7ec2c000 0033f3b8 7eb63633
Backtrace:
=>0 0x7ec55e05 CStdStubBuffer_Disconnect+0x35() in rpcrt4 (0x0033f348)
  1 0x7ec571bb NdrCStdStubBuffer_Release+0x4a() in rpcrt4 (0x0033f398)
  2 0x00f4234c in osetupps (+0x234b) (0x0033f3b8)
  3 0x7eb7cb74 in ole32 (+0x6cb73) (0x0033f428)
  4 0x7eb29044 in ole32 (+0x19043) (0x0033f488)
  5 0x7eb2a9fa CoUninitialize+0x139() in ole32 (0x0033f4b8)
  6 0x2e02847b in setup (+0x2847a) (0x0033fce0)
  7 0x2e02b86e in setup (+0x2b86d) (0x0033fdd0)
  8 0x2e055a45 in setup (+0x55a44) (0x0033fe60)
  9 0x7b8613fc call_process_entry+0xb() in kernel32 (0x0033fe78)
  10 0x7b8624c3 in kernel32 (+0x524c2) (0x0033feb8)
  11 0x7bc80af0 call_thread_func_wrapper+0xb() in ntdll (0x0033fed8)
  12 0x7bc83a7d call_thread_func+0x7c() in ntdll (0x0033ffa8)
  13 0x7bc80ace RtlRaiseException+0x21() in ntdll (0x0033ffc8)
  14 0x7bc552be call_dll_entry_point+0x3fd() in ntdll (0x0033ffe8)
  15 0xf75b8c2d wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000)
  16 0xf75b8ceb wine_switch_to_stack+0x2a() in libwine.so.1 (0xffad14f8)
  17 0x7bc5ae49 LdrInitializeThunk+0x238() in ntdll (0xffad1538)
  18 0x7b868ca3 __wine_kernel_init+0xa12() in kernel32 (0xffad2658)
  19 0x7bc5bd43 __wine_process_init+0x192() in ntdll (0xffad26e8)
  20 0xf75b6378 wine_init+0x2c7() in libwine.so.1 (0xffad2748)
  21 0x7bf00ebc main+0x8b() in <wine-loader> (0xffad2b98)
  22 0xf73da993 __libc_start_main+0xf2() in libc.so.6 (0x00000000)
0x7ec55e05 CStdStubBuffer_Disconnect+0x35 in rpcrt4: movl    0x0(%eax),%edx
Modules:
Module    Address            Debug info    Name (144 modules)
PE      f40000-  f4d000    Export          osetupps
PE    2e000000-2e119000    Export          setup
PE    40330000-4033d000    Deferred        msoxmlmf
PE    6be90000-6beb0000    Deferred        osppc
PE    6bed0000-6c064000    Deferred        osppcext
ELF    7b800000-7ba61000    Dwarf           kernel32<elf>
  \-PE    7b810000-7ba61000    \               kernel32
ELF    7bc00000-7bce5000    Dwarf           ntdll<elf>
  \-PE    7bc10000-7bce5000    \               ntdll
ELF    7bf00000-7bf04000    Dwarf           <wine-loader>
ELF    7c46d000-7c488000    Deferred        spoolss<elf>
  \-PE    7c470000-7c488000    \               spoolss
ELF    7c488000-7c4ac000    Deferred        localspl<elf>
  \-PE    7c490000-7c4ac000    \               localspl
ELF    7c5f0000-7c633000    Deferred        winspool<elf>
  \-PE    7c600000-7c633000    \               winspool
ELF    7c633000-7c650000    Deferred        jsproxy<elf>
  \-PE    7c640000-7c650000    \               jsproxy
ELF    7c650000-7c700000    Deferred        msvcrt<elf>
  \-PE    7c670000-7c700000    \               msvcrt
ELF    7c804000-7c844000    Deferred        winhttp<elf>
  \-PE    7c810000-7c844000    \               winhttp
ELF    7c844000-7c8b5000    Deferred        libpcre.so.1
ELF    7c8b5000-7c8d9000    Deferred        libselinux.so.1
ELF    7c8d9000-7c8f1000    Deferred        libresolv.so.2
ELF    7c8f1000-7c93d000    Deferred        libdbus-1.so.3
ELF    7c93d000-7c96e000    Deferred        libk5crypto.so.3
ELF    7c96e000-7ca32000    Deferred        libkrb5.so.3
ELF    7ca32000-7ca78000    Deferred        libgssapi_krb5.so.2
ELF    7ca78000-7cb00000    Deferred        libcups.so.2
ELF    7cc0d000-7cc1b000    Deferred        libkrb5support.so.0
ELF    7cc34000-7cc4a000    Deferred        winscard<elf>
  \-PE    7cc40000-7cc4a000    \               winscard
ELF    7cc4a000-7cc6d000    Deferred        hnetcfg<elf>
  \-PE    7cc50000-7cc6d000    \               hnetcfg
ELF    7cc83000-7cde0000    Deferred        libxml2.so.2
ELF    7cde0000-7cf00000    Deferred        msxml3<elf>
  \-PE    7cdf0000-7cf00000    \               msxml3
ELF    7d008000-7d01a000    Deferred        libavahi-client.so.3
ELF    7d01a000-7d0d4000    Deferred        msvcr90<elf>
  \-PE    7d030000-7d0d4000    \               msvcr90
ELF    7d300000-7d30e000    Deferred        libavahi-common.so.3
ELF    7d363000-7d3a1000    Deferred        libxslt.so.1
ELF    7d3a1000-7d3cb000    Deferred        liblzma.so.5
ELF    7d3cb000-7d500000    Deferred        actxprxy<elf>
  \-PE    7d3f0000-7d500000    \               actxprxy
ELF    7d605000-7d649000    Deferred        usp10<elf>
  \-PE    7d610000-7d649000    \               usp10
ELF    7d649000-7d682000    Deferred        hhctrl<elf>
  \-PE    7d650000-7d682000    \               hhctrl
ELF    7d682000-7d69f000    Deferred        libgcc_s.so.1
ELF    7d69f000-7d6a4000    Deferred        libkeyutils.so.1
ELF    7d6a4000-7d6a9000    Deferred        libcom_err.so.2
ELF    7d6e8000-7d70e000    Deferred        imm32<elf>
  \-PE    7d6f0000-7d70e000    \               imm32
ELF    7d75f000-7d77a000    Deferred        cryptnet<elf>
  \-PE    7d760000-7d77a000    \               cryptnet
ELF    7d77a000-7d7bd000    Deferred        rsaenh<elf>
  \-PE    7d780000-7d7bd000    \               rsaenh
ELF    7d7bd000-7d7d7000    Deferred        imagehlp<elf>
  \-PE    7d7c0000-7d7d7000    \               imagehlp
ELF    7d7f9000-7d830000    Deferred        uxtheme<elf>
  \-PE    7d800000-7d830000    \               uxtheme
ELF    7d830000-7d836000    Deferred        libxfixes.so.3
ELF    7d836000-7d842000    Deferred        libxcursor.so.1
ELF    7d842000-7d853000    Deferred        libxi.so.6
ELF    7d853000-7d857000    Deferred        libxcomposite.so.1
ELF    7d857000-7d862000    Deferred        libxrandr.so.2
ELF    7d862000-7d86d000    Deferred        libxrender.so.1
ELF    7d86d000-7d890000    Deferred        libxcb.so.1
ELF    7d890000-7d9cb000    Deferred        libx11.so.6
ELF    7d9cb000-7d9de000    Deferred        libxext.so.6
ELF    7da03000-7da97000    Deferred        winex11<elf>
  \-PE    7da10000-7da97000    \               winex11
ELF    7db67000-7db90000    Deferred        libexpat.so.1
ELF    7db90000-7dbcd000    Deferred        libfontconfig.so.1
ELF    7dbcd000-7dc09000    Deferred        libpng16.so.16
ELF    7dc09000-7dc9b000    Deferred        libfreetype.so.6
ELF    7dcc0000-7dcf0000    Deferred        p11-kit-trust.so
ELF    7dcf0000-7dd77000    Deferred        libgmp.so.10
ELF    7dd77000-7dda6000    Deferred        libhogweed.so.2
ELF    7dda6000-7ddda000    Deferred        libnettle.so.4
ELF    7ddda000-7ddee000    Deferred        libtasn1.so.6
ELF    7ddee000-7de29000    Deferred        libp11-kit.so.0
ELF    7de29000-7df41000    Deferred        libgnutls.so.28
ELF    7df42000-7df48000    Deferred        libxxf86vm.so.1
ELF    7df53000-7df66000    Deferred        gnome-keyring-pkcs11.so
ELF    7df66000-7e070000    Deferred        comctl32<elf>
  \-PE    7df70000-7e070000    \               comctl32
ELF    7e070000-7e098000    Deferred        mpr<elf>
  \-PE    7e080000-7e098000    \               mpr
ELF    7e098000-7e116000    Deferred        wininet<elf>
  \-PE    7e0a0000-7e116000    \               wininet
ELF    7e116000-7e1ba000    Deferred        urlmon<elf>
  \-PE    7e120000-7e1ba000    \               urlmon
ELF    7e1ba000-7e2b8000    Deferred        msi<elf>
  \-PE    7e1c0000-7e2b8000    \               msi
ELF    7e2b8000-7e2cc000    Deferred        psapi<elf>
  \-PE    7e2c0000-7e2cc000    \               psapi
ELF    7e2cc000-7e2e3000    Deferred        libz.so.1
ELF    7e2e3000-7e2e7000    Deferred        libxinerama.so.1
ELF    7e2e7000-7e308000    Deferred        cabinet<elf>
  \-PE    7e2f0000-7e308000    \               cabinet
ELF    7e308000-7e370000    Deferred        dbghelp<elf>
  \-PE    7e310000-7e370000    \               dbghelp
ELF    7e370000-7e441000    Deferred        crypt32<elf>
  \-PE    7e380000-7e441000    \               crypt32
ELF    7e441000-7e478000    Deferred        wintrust<elf>
  \-PE    7e450000-7e478000    \               wintrust
ELF    7e478000-7e4f3000    Deferred        shlwapi<elf>
  \-PE    7e490000-7e4f3000    \               shlwapi
ELF    7e4f3000-7e72b000    Deferred        shell32<elf>
  \-PE    7e500000-7e72b000    \               shell32
ELF    7e72b000-7e875000    Deferred        oleaut32<elf>
  \-PE    7e740000-7e875000    \               oleaut32
ELF    7e875000-7e995000    Deferred        gdi32<elf>
  \-PE    7e880000-7e995000    \               gdi32
ELF    7e995000-7eaf2000    Deferred        user32<elf>
  \-PE    7e9b0000-7eaf2000    \               user32
ELF    7eaf2000-7ec36000    Dwarf           ole32<elf>
  \-PE    7eb10000-7ec36000    \               ole32
ELF    7ec36000-7ecbb000    Dwarf           rpcrt4<elf>
  \-PE    7ec40000-7ecbb000    \               rpcrt4
ELF    7ecbb000-7ecf3000    Deferred        ws2_32<elf>
  \-PE    7ecc0000-7ecf3000    \               ws2_32
ELF    7ecf3000-7ed68000    Deferred        advapi32<elf>
  \-PE    7ed00000-7ed68000    \               advapi32
ELF    7ed68000-7ed8f000    Deferred        iphlpapi<elf>
  \-PE    7ed70000-7ed8f000    \               iphlpapi
ELF    7ed8f000-7edbe000    Deferred        netapi32<elf>
  \-PE    7eda0000-7edbe000    \               netapi32
ELF    7edbe000-7edf1000    Deferred        secur32<elf>
  \-PE    7edc0000-7edf1000    \               secur32
ELF    7ef95000-7efdb000    Deferred        libm.so.6
ELF    7efdc000-7efe0000    Deferred        libxau.so.6
ELF    7efe6000-7f000000    Deferred        version<elf>
  \-PE    7eff0000-7f000000    \               version
ELF    f73b3000-f73ba000    Deferred        libffi.so.4
ELF    f73bc000-f73c1000    Deferred        libdl.so.2
ELF    f73c1000-f756e000    Dwarf           libc.so.6
ELF    f756e000-f758a000    Deferred        libpthread.so.0
ELF    f75af000-f7765000    Dwarf           libwine.so.1
ELF    f7766000-f7788000    Deferred        ld-linux.so.2
ELF    f778a000-f778b000    Deferred        [vdso].so
Threads:
process  tid      prio (all id:s are in hex)
0000000e services.exe
    000000bb    0
    000000b7    0
    00000071    0
    00000057    0
    0000001c    0
    00000014    0
    00000010    0
    0000000f    0
00000012 winedevice.exe
    0000001b    0
    00000018    0
    00000017    0
    00000013    0
00000019 plugplay.exe
    0000001f    0
    0000001e    0
    0000001a    0
00000020 explorer.exe
    00000021    0
00000025 (D) C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office
Setup Controller\Setup.exe
    00000054    0
    00000036    0
    0000002d    0
    00000027    0
    00000026    0 <==
00000055 OSPPSVC.EXE
    0000009d    0
    0000009c    0
    0000009a    0
    00000098    0
    00000068    0
    00000090    0
    0000004e    0
    00000016    0
    00000086    0
    0000004f    0
    00000094    0
    0000006c    0
    0000006a    0
    0000006b    0
    00000069    0
    00000066    0
    00000058    0
0000006f svchost.exe
    00000092    0
    00000091    0
    0000008b    0
    00000072    0
    00000073    0
    0000006e    0
00000075 rpcss.exe
    0000001d    0
    00000089    0
    0000005b    0
    00000076    0
    00000077    0
    00000074    0
System information:
    Wine build: wine-1.7.28
    Platform: i386
    Host system: Linux
    Host version: 4.1.0-banana08-39-desktop



////////////////////////////////////////////////////////////////////////
[**]: Choose "I want to activate the software over the internet"
Click "Next"
An unspecified error has occured. Your request cannot be processed at this
time. Please try again later. (0x8007007F)
Click "OK"
Choose "I want to activate the software by telephone"
Click "Next"
Step 1: Whatever country you choose, there is NO phone number displayed below
the country! 
(like it should be the case)
Step 2: Instead of "[installation code]" should be the Installation ID
displayed!
Step 3: You cannot enter anything in the fields A - H, they are greyed out &
read-only!
Click "OK"
Small popup window : "The confirmation ID you entered is not valid. Please
review and reenter the Confirmation ID.
Click "OK"
Click "Cancel"

Choose "Install Updates Only"
Click "OK"
We cannot sign you up for the Microsoft Update service, because there is a
problem with the service.
Click "OK"

Now you are in Word, but the next time you start it, you will be back at what
is described in step 4.) !!

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[Bug 38838] Microsoft Office Professional Plus 2010: Keeps Configuring / Installing (and fails every time) when first launching any of the apps (Word, Excel, Powerpoint, ...) right after install

https://bugs.winehq.org/show_bug.cgi?id=38838

tormen <quickhelp(a)gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |quickhelp(a)gmail.com

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[Bug 38838] Microsoft Office Professional Plus 2010: Keeps Configuring / Installing (and fails every time) when first launching any of the apps (Word, Excel, Powerpoint, ...) right after install

https://bugs.winehq.org/show_bug.cgi?id=38838

--- Comment #1 from tormen <quickhelp(a)gmail.com> ---
As the logfiles are ~300MB big, here the download link as tar.bz2 :
http://we.tl/QCaZI4Y7Tn

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[Bug 38838] Microsoft Office Professional Plus 2010: Keeps Configuring / Installing (and fails every time) when first launching any of the apps (Word, Excel, Powerpoint, ...) right after install

https://bugs.winehq.org/show_bug.cgi?id=38838

tormen <quickhelp(a)gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Hardware|x86                         |x86-64

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[Bug 38838] Microsoft Office Professional Plus 2010: Keeps Configuring / Installing (and fails every time) when first launching any of the apps (Word, Excel, Powerpoint, ...) right after install

https://bugs.winehq.org/show_bug.cgi?id=38838

--- Comment #2 from Nikolay Sivov <bunglehead(a)gmail.com> ---
> # Set "Windows version" to "Windows 7"
> # Click "Ok"

That's why winxp is a default setting. Does it work for you with default
wineprefix?

And please don't paste backtraces, attach them.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Rosanne DiMesio <dimesio(a)earthlink.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
            Summary|Microsoft Office            |MS Office Pro Plus 2010
                   |Professional Plus 2010:     |reruns setup on starting
                   |Keeps Configuring /         |any app when Windows
                   |Installing (and fails every |version is set to Vista or
                   |time) when first launching  |later
                   |any of the apps (Word,      |
                   |Excel, Powerpoint, ...)     |
                   |right after install         |
     Ever confirmed|0                           |1

--- Comment #3 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
I can confirm this. It happens only when the Windows version is set to Vista or
later, which is why the AppDB howto for Office 2010 explicitly says to leave
the Windows version set to XP.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Rosanne DiMesio <dimesio(a)earthlink.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|normal                      |minor

--- Comment #4 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
Setting severity to minor, as there's an easy workaround.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

tormen <quickhelp(a)gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |INVALID

--- Comment #5 from tormen <quickhelp(a)gmail.com> ---
Hi.

Thanks a LOT (!!!) for your quick answers !

@Nicolay : Sorry for the dump paste. Will attach next time !

@Rosanne : You are so right and I am honestly sorry to have caused this buzz
for nothing !! ... I read the Todo (and did the riched20 ;)), but somehow
jumped this line :((

Resolved as INVALID as with the setting in the appDB "It just woks (tm)" !

Tormen

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Rosanne DiMesio <dimesio(a)earthlink.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |REOPENED
         Resolution|INVALID                     |---

--- Comment #6 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
The bug is valid; Office 2010 installs in real Vista and later, so it should
when Wine is set to those versions, too. It's just not a high priority because
the default setting of XP works.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Nikolay Sivov <bunglehead(a)gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|REOPENED                    |NEW

--- Comment #7 from Nikolay Sivov <bunglehead(a)gmail.com> ---
Hi, Rosanne.

I tried this right now, though not with Pro Plus edition, and I think I found a
workaround that may help to fix this eventually. Does it help for you if you
start some other program (winecfg, regedit) first in same wineprefix and after
that start Word? According to my testing if I start Word first it hangs on
splash window and I eventually get installer that tries to repair things; if I
start it on hot wineprefix Word opens just fine.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

--- Comment #8 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
(In reply to Nikolay Sivov from comment #7)
> I tried this right now, though not with Pro Plus edition, and I think I
> found a workaround that may help to fix this eventually. Does it help for
> you if you start some other program (winecfg, regedit) first in same
> wineprefix and after that start Word?

No, it makes no difference.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

--- Comment #9 from tormen <quickhelp(a)gmail.com> ---
(In reply to Rosanne DiMesio from comment #8)
> (In reply to Nikolay Sivov from comment #7)
> > I tried this right now, though not with Pro Plus edition, and I think I
> > found a workaround that may help to fix this eventually. Does it help for
> > you if you start some other program (winecfg, regedit) first in same
> > wineprefix and after that start Word?
>
> No, it makes no difference.
>

This is what I also expected from what I saw, because the registration window
was lacking functionality (like I described) : E.g. the phone number not
appearing (after selecting a country) with the win7 setting, whereas with winXP
everything works fine.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Michael <mike.bean.heyns(a)gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mike.bean.heyns(a)gmail.com

--- Comment #10 from Michael <mike.bean.heyns(a)gmail.com> ---
Can confirm this problem.

It prevents one from installing language packs and proofing tools as those
installers don't run on any thing older than Vista.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

--- Comment #11 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
Still present in 1.9.23.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

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vanyasmart(a)gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |vanyasmart(a)gmail.com

--- Comment #12 from vanyasmart(a)gmail.com ---
I think that priority should be higher, because starting from Wine 2.2 default
Windows version set to Windows 7.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is set to Vista or later

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Jone <jone.norman2016(a)gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |jone.norman2016(a)gmail.com

--- Comment #13 from Jone <jone.norman2016(a)gmail.com> ---
I solved this problem for MS Office Professional Plus Volume 32 bit CD\DVD on
pure wine 32 bit v2.3 with windows 7 settings on Debian Wheezy 32 bit by use of
riched20.dll v6.0 in MS Mathematics 4 32 bit according to the following steps:
Install wine offline without winetricks to avoid use of old riched20.dll v3 in
riched30.exe which install riched20.dll & riched32.dll and then run winecfg to
be sure that you use windows 7, remove msxml3.dll & msxml6.dll in system 32 and
install msxml 3.0 sp7 & msxml 6.0 sp1 32 bit on arrangement to add the two dll
files as native in winecfg. 
Remove riched20.dll and then install MS mathematics 4 32 bit with change of the
path during the install from "C:\Program Files\Microsoft Mathematics\" to
"C:\windows\system32\" to add riched20.dll as native in winecfg. In the first
time to open MS word, you will watch Configuration Progress witch will ask you
to reboot. Choose No and then Configuration Progress will run and tell you that
it is finished and give you down button to press Close. Press Close to receive
message to reboot. Choose No again. Then the application will tell you that it
cannot verify your license. press ok and do not worry. In the second time and
next times to open MS word, Configuration Progress will not appear again.
Enjoy!

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app

https://bugs.winehq.org/show_bug.cgi?id=38838

Rosanne DiMesio <dimesio(a)earthlink.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|MS Office Pro Plus 2010     |MS Office Pro Plus 2010
                   |reruns setup on starting    |reruns setup on starting
                   |any app when Windows        |any app
                   |version is set to Vista or  |
                   |later                       |
           Severity|minor                       |normal

--- Comment #14 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
While testing for bug 44036 I discovered that setting the Windows version to XP
no longer works around this bug, so setting severity to normal and adjusting
the bug summary.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app

https://bugs.winehq.org/show_bug.cgi?id=38838

--- Comment #15 from Hans Leidekker <hans(a)meelstraat.net> ---
(In reply to Rosanne DiMesio from comment #14)
> While testing for bug 44036 I discovered that setting the Windows version to
> XP no longer works around this bug, so setting severity to normal and
> adjusting the bug summary.

Anyone up for bisecting this?

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app

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--- Comment #16 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
(In reply to Hans Leidekker from comment #15)
> Anyone up for bisecting this?

Bisected and filed bug 44222 for the regression.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Rosanne DiMesio <dimesio(a)earthlink.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|MS Office Pro Plus 2010     |MS Office Pro Plus 2010
                   |reruns setup on starting    |reruns setup on starting
                   |any app                     |any app when Windows
                   |                            |version is Vista or later

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Andrew Eikum <aeikum(a)codeweavers.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |aeikum(a)codeweavers.com

--- Comment #17 from Andrew Eikum <aeikum(a)codeweavers.com> ---
Created attachment 60116
  --> https://bugs.winehq.org/attachment.cgi?id=60116
Hack to make NotifyServiceStatusChange wait

This happens because advapi32.NotifyServiceStatusChangeW does not notify the
client if the service is not already in one of the requested states.

I've attached a hack which works around this by making
NotifyServiceStatusChange block until the requested state is achieved. I'll
work on a proper fix.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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mirh <mirh(a)protonmail.ch> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mirh(a)protonmail.ch

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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Andrew Eikum <aeikum(a)codeweavers.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #60116|0                           |1
        is obsolete|                            |

--- Comment #18 from Andrew Eikum <aeikum(a)codeweavers.com> ---
Created attachment 60150
  --> https://bugs.winehq.org/attachment.cgi?id=60150
Implement service status change notifications

These two patches should fix launching WINWORD with a Windows 7 prefix.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #19 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
I tested the patches on top of 3.0-rc5, and it partially fixes the problem:

--The first time I run Word after installing, setup starts up and says it's
configuring Office. It gets to "applying updates" then asks if I want to
reboot. If I answer yes, it crashes. If I answer no, Word does start.

--Regardless of whether I tell it to reboot the first time, setup runs again
the second time I start Word. However, this time the configuring dialog ends
with a message that configuration is now complete, and asks me if I want to
reboot. Saying yes to rebooting once again leads to a crash; saying no leads to
a message that it can't verify my license, and Word closes.

--The third time, setup does not run, and Word opens as expected. Excel and
Powerpoint also work. At 

Regarding the license, my copy is a slipstreamed, volume-licensed copy provided
by a former employer. It attempts to automatically activate online and fails
(bug 30033, and the workaround there no longer works), so that may be why my
version is still running into problems.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

--- Comment #20 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
Created attachment 60152
  --> https://bugs.winehq.org/attachment.cgi?id=60152
Office Pro Plus 2010 installer log, 3.0-rc5 with patches

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #21 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
Created attachment 60153
  --> https://bugs.winehq.org/attachment.cgi?id=60153
Log running Word for the first time, 3.0-rc5 with patches

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #22 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
Created attachment 60154
  --> https://bugs.winehq.org/attachment.cgi?id=60154
Log running Word for the second time, 3.0-rc5 with patches

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #23 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
Created attachment 60155
  --> https://bugs.winehq.org/attachment.cgi?id=60155
Log running Word for the third time, 3.0-rc5 with patches

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #24 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
I've attached logs for the installer and the first three times running Word
2010 after installing. All three are from 3.0-rc3 with the patches in
attachment 60150 applied.

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--- Comment #25 from Andrew Eikum <aeikum(a)codeweavers.com> ---
(In reply to Rosanne DiMesio from comment #19)
> I tested the patches on top of 3.0-rc5, and it partially fixes the problem:
>
> --The first time I run Word after installing, setup starts up and says it's
> configuring Office. It gets to "applying updates" then asks if I want to
> reboot. If I answer yes, it crashes. If I answer no, Word does start.

Thanks for testing. Sounds like we're getting close. I don't know whether your
current issues are related to this service issue or not. It is working very
well for me with my Home & Business license, so I wonder if it's an issue with
the slipstreaming or activation that you mentioned.

Could you get me a log of this first run, answering "yes" so you get the crash,
with: +tid,+pid,+seh,+timestamp,+service,+advapi,+rpc,+msxml,+msi

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #26 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
The log is too big to upload here, even when compressed, so I uploaded it to 
https://drive.google.com/file/d/1zJBlJJHhK68uYzAnGlv9NNdt7YO5Q0k_/view?usp=s....

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #27 from Andrew Eikum <aeikum(a)codeweavers.com> ---
The issue seems to be the osppsvc background service doesn't finish writing its
activation data to tokens.dat before it is killed by prefix shutdown.  When
this file is corrupt, it tries again, and that's what you see when you launch a
program and see the Setup dialog. It then asks you to reboot, and that causes
the prefix to shutdown before it has finished writing that file, again.

If you keep the prefix alive for ~20 seconds after installation is complete, or
after that Setup dialog claims completion, then the service will finish writing
the file and subsequent launches should work.

I'm looking into solutions.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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--- Comment #28 from Andrew Eikum <aeikum(a)codeweavers.com> ---
Created attachment 60338
  --> https://bugs.winehq.org/attachment.cgi?id=60338
advapi32: Don't require a control thread when shutting down services

Here's a rough patch. It needs tests and a different approach, but it fixes the
bug for me. Applies on top of the other patches, which are in wine-git now.

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--- Comment #29 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
The patch fixes it for me, too, and also fixes bug 44222.

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--- Comment #30 from Andrew Eikum <aeikum(a)codeweavers.com> ---
An improved version of that patch is in Wine now:

commit e5294a7414ca81c4761c00421cd7d59d9b83caa8
Author: Andrew Eikum <aeikum(a)codeweavers.com>
Date:   Tue Feb 6 10:43:57 2018 -0600

    advapi32: Also wait on services without a control thread during shutdown.

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

https://bugs.winehq.org/show_bug.cgi?id=38838

Rosanne DiMesio <dimesio(a)earthlink.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
      Fixed by SHA1|                            |e5294a7414ca81c4761c00421cd
                   |                            |7d59d9b83caa8
             Status|NEW                         |RESOLVED
         Resolution|---                         |FIXED

--- Comment #31 from Rosanne DiMesio <dimesio(a)earthlink.net> ---
That fixes it. Thanks!

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[Bug 38838] MS Office Pro Plus 2010 reruns setup on starting any app when Windows version is Vista or later

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Nikolay Sivov <bunglehead(a)gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |advapi32

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Alexandre Julliard <julliard(a)winehq.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #32 from Alexandre Julliard <julliard(a)winehq.org> ---
Closing bugs fixed in 3.2.

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Michael Stefaniuc <mstefani(a)winehq.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|---                         |3.0.x

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Michael Stefaniuc <mstefani(a)winehq.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|3.0.x                       |---

--- Comment #33 from Michael Stefaniuc <mstefani(a)winehq.org> ---
Removing the 3.0.x milestone from bugs included in 3.0.1.

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