[Bug 52616] New: SteelSeries GG Fails to install properly and refuses to open.
https://bugs.winehq.org/show_bug.cgi?id=52616 Bug ID: 52616 Summary: SteelSeries GG Fails to install properly and refuses to open. Product: Wine-staging Version: 7.3 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: major Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: upton.upton.joseph(a)gmail.com CC: leslie_alistair(a)hotmail.com, z.figura12(a)gmail.com Distribution: --- Different processes seem to fail during the installation. Random each time. On the first boot I'm met with a black screen, using bottles I can make it show up but I need to reset the PC to get the device to show. This is normal but after that the program will NOT boot for any reason. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 upton.upton.joseph(a)gmail.com changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|major |critical --- Comment #1 from upton.upton.joseph(a)gmail.com --- Its also causing my wine to brick. forcing me to delete my.wine folder -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|critical |normal Summary|SteelSeries GG Fails to |SteelSeries GG encounters |install properly and |crashes during installation |refuses to open. | --- Comment #2 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Not critical, see: <https://wiki.winehq.org/Bugs#How_to_report> Please attach the full terminal output, see: <https://wiki.winehq.org/FAQ#How_can_I_get_a_debugging_log_.28a.k.a._terminal...> Is there a free and legal download this could be tested with? You marked this as a wine-staging only issue, can this be reproduced with upstream (non-staging) wine? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 --- Comment #3 from upton.upton.joseph(a)gmail.com --- https://steelseries.com/gg/downloads/gg/latest/windows This is the link from the official site https://steelseries.com/gg or use that. but thats as free and legal as it gets As far as i am aware the bug persists between stable and staging -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 Gijs Vermeulen <gijsvrm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://web.archive.org/web | |/20220310213633if_/https:// | |engine.steelseriescdn.com/S | |teelSeriesGG16.1.0Setup.exe Ever confirmed|0 |1 Product|Wine-staging |Wine Component|-unknown |setupapi Keywords| |download, Installer Summary|SteelSeries GG encounters |SteelSeries GG installer |crashes during installation |crashes on unimplemented | |function | |setupapi.dll.SetupQueryInfV | |ersionInformationW Status|UNCONFIRMED |NEW --- Comment #4 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- I can confirm at least one crash with wine-7.4-119-g62df608d3ed8, but there are multiple issues here. One of them is: 0444:err:module:import_dll Library WDFLDR.SYS (which is needed by L"C:\\windows\\system32\\drivers\\ssdevfactory.sys") not found which is (sort of) tracked in bug 49193. The second problem and the cause of the (for me) user visible crash is: wine: Call from 000000007B01395E to unimplemented function setupapi.dll.SetupQueryInfVersionInformationW, aborting wine: Unimplemented function setupapi.dll.SetupQueryInfVersionInformationW called at address 000000007B01395E (thread 0470), starting debugger... which I'll focus this issue on. Adding stable download. $ sha1sum SteelSeriesGG16.1.0Setup.exe fbe2c38141196106143d27e29780e7bf73dbf105 SteelSeriesGG16.1.0Setup.exe $ du -sh SteelSeriesGG16.1.0Setup.exe 229M SteelSeriesGG16.1.0Setup.exe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 --- Comment #5 from Gijs Vermeulen <gijsvrm(a)gmail.com> --- Created attachment 72032 --> https://bugs.winehq.org/attachment.cgi?id=72032 stub This stub at least mitigates the crash. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 Vijay Kamuju <infyquest(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |infyquest(a)gmail.com Status|NEW |RESOLVED Resolution|--- |FIXED Fixed by SHA1| |dc0aa67ce690f67ae8c12d7bed0 | |a449c1af8c693 --- Comment #6 from Vijay Kamuju <infyquest(a)gmail.com> --- Fixed by commit dc0aa67ce690f67ae8c12d7bed0a449c1af8c693 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #7 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 7.6. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|--- |7.0.x -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52616 Michael Stefaniuc <mstefani(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|7.0.x |--- --- Comment #8 from Michael Stefaniuc <mstefani(a)winehq.org> --- Removing the 7.0.x milestone from bug fixes included in 7.0.1. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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