[Bug 27048] New: need for speed world launcher has trouble downloading
http://bugs.winehq.org/show_bug.cgi?id=27048 Summary: need for speed world launcher has trouble downloading Product: Wine Version: 1.3.19 Platform: x86 OS/Version: Linux Status: NEW Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: dank(a)kegel.com Using the recipe winetricks dotnet20 ie7 one can then install need for speed world's launcher, but the launcher has trouble downloading the game. There seem to be more than one failure mode; sometimes you get a dialog and can press "download" to retry, other times it locks up. It does eventually succeed after something like 2-3 kills+restarts and 2-3 clicks on the download error dialog + download button. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download, Installer URL| |http://world.needforspeed.c | |om --- Comment #1 from Dan Kegel <dank(a)kegel.com> 2011-05-04 17:11:51 CDT --- I should have mentioned: you need wine from git to avoid bug 27047. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #2 from Dan Kegel <dank(a)kegel.com> 2011-05-04 17:48:31 CDT --- In one failure mode, the log shows err:seh:setup_exception_record nested exception on signal stack in thread 0041 eip 7efba470 esp 7ff23c7c stack 0xdcf2000-0xddf0000 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #3 from Dan Kegel <dank(a)kegel.com> 2011-05-04 17:59:41 CDT --- Another failure mode involves a dialog box saying "There has been an error downloading the game..." and the following messages on the console: 24521 [18] ERROR GameLauncher.Downloader (null) - Download Exception: GameLauncher.UncompressionException: Error uncompressing data, return: 1 at GameLauncher.Downloader.Download(Object param) 24522 [18] INFO DownloadManager (null) - Stopping download manager 24541 [20] ERROR DownloadManager (null) - Error downloading file 'http://static.cdn.ea.com/blackbox/u/f/NFSWO/Client/Rel_5_386/TracksHigh/sect...' 24573 [20] ERROR DownloadManager (null) - Error downloading file 'http://static.cdn.ea.com/blackbox/u/f/NFSWO/Client/Rel_5_386/TracksHigh/sect...' 24639 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Verify Failed 24732 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Download Failed 24733 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Download failed time: 11.883773 s 24733 [1] ERROR GameLauncher.ProdUI.GameLauncherUI (null) - OnDownloadFailed Exception: GameLauncher.UncompressionException: Error uncompressing data, return: 1 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 Scott Weldon <public(a)scott-weldon.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |public(a)scott-weldon.com --- Comment #4 from Scott Weldon <public(a)scott-weldon.com> 2012-01-24 22:26:45 CST --- I just tried after doing winetricks dotnet20 and the download completed without failure. Wine version 1.3.37, PC Linux OS. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 Lukas Knappstein <knappsteinl(a)gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |knappsteinl(a)gmx.de --- Comment #5 from Lukas Knappstein <knappsteinl(a)gmx.de> 2012-04-19 10:13:55 CDT --- winetricks wininet may fix this error -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #6 from Dan Kegel <dank(a)kegel.com> 2012-12-01 15:26:34 CST --- Still happening. Restarting the launcher seems to yield a clearer version of the log message: 24515 [17] FATAL GameLauncher.Downloader (null) - Decompression returned 1 for Data/TracksHigh/STREAML5RA_0x26F1FD13.BUN 24519 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Sending telemetry with action=decompress_error_1 24520 [17] ERROR GameLauncher.Downloader (null) - Download Exception: GameLauncher.UncompressionException: Error uncompressing data, return: 1 at GameLauncher.Downloader.Download(Object param) 24520 [17] INFO DownloadManager (null) - Stopping download manager 24580 [18] ERROR DownloadManager (null) - Error downloading file '/TracksHigh/section32.dat' 24581 [18] ERROR DownloadManager (null) - DownloadManager_DownloadDataCompleted Exception: System.Net.WebException: The request was aborted: The request was canceled. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result) at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result) 24591 [12] ERROR DownloadManager (null) - Error downloading file '/TracksHigh/section33.dat' 24591 [12] ERROR DownloadManager (null) - DownloadManager_DownloadDataCompleted Exception: System.Net.WebException: The request was aborted: The request was canceled. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result) at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result) 25096 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Download Failed 25097 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Sending telemetry with action=download_failed 25694 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Download failed time: 8.966902 s 25694 [1] ERROR GameLauncher.ProdUI.GameLauncherUI (null) - OnDownloadFailed Exception: GameLauncher.UncompressionException: Error uncompressing data, return: 1 at GameLauncher.Downloader.Download(Object param) fixme:wininet:InternetLockRequestFile STUB and the same dialog. winetricks wininet reports it's already installed, presumably as part of winetricks ie7. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #7 from Dan Kegel <dank(a)kegel.com> 2012-12-02 10:18:11 CST --- It still succeeds if you kill it when it complains and then restart enough. I had to do this four times just now, and the log showed a different problem file every time. After that, the game started fine. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #8 from Dan Kegel <dank(a)kegel.com> 2013-07-04 11:41:30 CDT --- Still seeing the download error dialog with wine-1.6-rc4. Prerequisites: work around bug 25658 with dotnet20 work around bug 33880 and bug 28652 with gdiplus ignore intermittent .net-ish error dialog about a 404 error I'll attach a +wininet,+winsock,+text,+dialog log where it failed to download http://static.cdn.ea.com/blackbox/u/f/NFSWO/1548/client/section214.dat -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #9 from Dan Kegel <dank(a)kegel.com> 2013-07-04 11:43:46 CDT --- Created attachment 45101 --> http://bugs.winehq.org/attachment.cgi?id=45101 rz'd +text,+dialog,+wininet,+winhttp,+winsock log of GameLauncher failing -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #10 from Dan Kegel <dank(a)kegel.com> 2013-07-04 11:57:18 CDT --- Now that I don't need ie7 to get here, I can confirm that 'winetricks wininet' does not help. The problem seems worse than it used to be; now the download usually restarts from the beginning, so retrying repeatedly doesn't help anymore? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #11 from Paul The Tall <paulthetall(a)gmail.com> 2013-08-02 15:53:00 CDT --- Created attachment 45490 --> http://bugs.winehq.org/attachment.cgi?id=45490 Log file debug usining wine 1.7 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 Paul The Tall <paulthetall(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |paulthetall(a)gmail.com --- Comment #12 from Paul The Tall <paulthetall(a)gmail.com> 2013-08-02 15:54:31 CDT --- Have the same issue. Stucks after download like 60mb, restarting no use (what worked earlier bofore latest patch of NFSW) because it will hang somewhere else before or a bit later. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 Linards <linards.liepins(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |linards.liepins(a)gmail.com --- Comment #13 from Linards <linards.liepins(a)gmail.com> --- Same here. My log: 59583 [15] INFO DownloadManager (null) - Starting download manager 63142 [8] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Sending telemetry with action=file_download_time_0 64445 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Verify Failed 64445 [13] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Sending telemetry with action=verify_failed 64446 [8] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Sending telemetry with action=verify_failed_exception 221993 [16] FATAL GameLauncher.Downloader (null) - Decompression returned 1 for Data/Tracks/STREAML5RA_2474.BUN 221994 [13] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Sending telemetry with action=decompress_error_1 221996 [16] ERROR GameLauncher.Downloader (null) - Download Exception: GameLauncher.UncompressionException: Error uncompressing data, return: 1 at GameLauncher.Downloader.Download(Object param) 221996 [16] INFO DownloadManager (null) - Stopping download manager 222081 [4] ERROR DownloadManager (null) - Error downloading file '/Tracks/section507.dat' 222083 [4] ERROR DownloadManager (null) - DownloadManager_DownloadDataCompleted Exception: System.Net.WebException: The request was aborted: The request was canceled. at System.Net.ConnectStream.BeginRead(Byte[] buffer, Int32 offset, Int32 size, AsyncCallback callback, Object state) at System.Net.WebClient.DownloadBitsState.RetrieveBytes(Int32& bytesRetrieved) at System.Net.WebClient.DownloadBitsReadCallbackState(DownloadBitsState state, IAsyncResult result) 222163 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Download Failed 222164 [5] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Sending telemetry with action=download_failed 222164 [1] INFO GameLauncher.ProdUI.GameLauncherUI (null) - Download failed time: 205.088267 s 222164 [1] ERROR GameLauncher.ProdUI.GameLauncherUI (null) - OnDownloadFailed Exception: GameLauncher.UncompressionException: Error uncompressing data, return: 1 at GameLauncher.Downloader.Download(Object param) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 hanska2(a)luukku.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hanska2(a)luukku.com --- Comment #14 from hanska2(a)luukku.com --- You need to install dotnet20. I am not sure about ie8 but I installed it via winetricks. Also you need to set gdiplus as native. I got a crash without setting gdiplus as native and a window that had only 2 buttons and nothing else. Weird behaviour. I already downloaded 50-60Mb, then it complains about the connection, update button doesnt seem to do anything. Restarting the client and the downloading started around 1.8mb. wine 1.7.22 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #15 from Paul The Tall <paulthetall(a)gmail.com> --- Same here...I Tried all kinda things, but downloading gets stucks randomly on different places when downloading. Problem is that it starts over everytime again and doesn't continue where it left. Otherwise it wouldn't be a mayor issue but now it is a show stopper.... Please wine developers, help out! Bruno Jesus? Can you help out? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #16 from Bruno Jesus <00cpxxx(a)gmail.com> --- I'm not sure if I can help but let's see. I can't open Dan's log from comment 9, first thing to do is to figure out if the download is made from wininet, winhttp or winsock. If you open http://static.cdn.ea.com/blackbox/u/f/NFSWO/1577/client/index.xml manually you will see a xml file with the list of files that need to be downloaded. Please attach a +wininet,+winhttp,+winsock. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #17 from hanska2(a)luukku.com --- Created attachment 49146 --> http://bugs.winehq.org/attachment.cgi?id=49146 1.7.22 I think I did this wrong. I tried to forward the output into file using >>. But only some of the info was forwarded and some other info was spamming into console. When the error came I pressed Ctrl+c, I think you can see the ^C in the log. So there is some timeout... Winsock spams a lot trace:winsock:WS2_recv_base fd=122, options=0 trace:winsock:WS2_recv_base socket 0584, wsabuf 0xc550874, nbufs 1, flags 0, from (nil), fromlen -1, ovl 0xc4e00c4, func (nil) and similar lines when everything is fine. Tell me how to do it correctly if this doesnt help enough. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #18 from Bruno Jesus <00cpxxx(a)gmail.com> --- Try like: WINEDEBUG=+winsock,+winhttp,+wininet wine Program_name.exe >>/tmp/log.txt 2>&1 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #19 from hanska2(a)luukku.com --- Created attachment 49148 --> http://bugs.winehq.org/attachment.cgi?id=49148 new log 1.7.22 This is not full, the full was something like 2 megabytes compressed. I used ctrl+c when the error dialogue game (mentioned here before) and took the log from the end. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #20 from Bruno Jesus <00cpxxx(a)gmail.com> --- Well, we are not alone: http://answers.ea.com/t5/Need-for-Speed-World/Nfs-World-Update-Problem/td-p/... It's also reproducible in windows with unknown reasons. The thread was started in 2012 and the last person to have the problem was from June 2014. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #21 from Paul The Tall <paulthetall(a)gmail.com> --- "It's also reproducible in windows with unknown reasons. The thread was started in 2012 and the last person to have the problem was from June 2014." That kinda arguments are bull, because if this was a general problem EA would be overwhelmed with reactions of the problem and they would have fixed this problem straight away. In this case it was probably a firewall or virusscan or something causing it. It might of course point to the direction of "security" which means perhaps something with winsock or advapi dll.... -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=27048 --- Comment #22 from Bruno Jesus <00cpxxx(a)gmail.com> --- The problem always starts in the decompression of a file, then the program quits all other tasks. Since many other network applications work fine in wine I don't think this is caused by winsock. The xml file from the game has a list of files with compressed size, decompressed size and hash of files. It looks like the problem happens randomly in windows and more often in wine. The game probably does this decompression and hash test without windows API. I'll try to reproduce this myself. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=27048 Rosanne DiMesio <dimesio(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |ABANDONED --- Comment #23 from Rosanne DiMesio <dimesio(a)earthlink.net> --- The game shut down on July 14, 2015, so this is no longer testable. Marking abandoned. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=27048 Bruno Jesus <00cpxxx(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #24 from Bruno Jesus <00cpxxx(a)gmail.com> --- Closing abandoned bugs. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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