[Bug 12592] New: Photoshop CS2: Unable to start after installation
http://bugs.winehq.org/show_bug.cgi?id=12592 Summary: Photoshop CS2: Unable to start after installation Product: Wine Version: 0.9.59. Platform: Other OS/Version: other Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: suisalu(a)tdl.ee Created an attachment (id=12185) --> (http://bugs.winehq.org/attachment.cgi?id=12185) Error dialog First try: 1. rm -rf ~/.wine 2. install photoshop with serial Second try: 1. rm -rf ~/.wine 2. sh winetricks vcrun6 corefonts 3. install photoshop as tryout Install works fine but when I try to launch photoshop after installation I get following error message: "An error has been detected with a required application library and the product cannot continue. Please reinstall the application" Seems that people are getting PS CS2 running and I can't seem to find any information relating this bug, so I'm reporting. I'm running Ubuntu Hardy beta with all the latest updates. 32bit. Hope this helps. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dank(a)kegel.com --- Comment #1 from Dan Kegel <dank(a)kegel.com> 2008-04-14 17:45:56 --- Hardy has some issues. One random Hardy-specific thing is http://wiki.winehq.org/PreloaderPageZeroProblem Does the workaround there help? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #2 from suisalu(a)tdl.ee 2008-04-15 04:34:33 --- Yep, that workaround solved my problem. I was having the same issues as described in that bug: http://bugs.winehq.org/show_bug.cgi?id=12516 Namely, wine was giving me this error: preloader: Warning: failed to reserve range 00000000-60000000 I had to install photoshop again though, this time with serial. My last install was a tryout and though I was able to insert the serial/activate it afterwards, I got another error. I've attached the error dialog. I'm not sure whether I got this before or after installing updates. Anyway, reinstalling the application with serial worked. Thanks alot -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #3 from suisalu(a)tdl.ee 2008-04-15 04:35:47 --- Created an attachment (id=12201) --> (http://bugs.winehq.org/attachment.cgi?id=12201) Error I got after trying the workaround -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Depends on| |12516 --- Comment #4 from Dan Kegel <dank(a)kegel.com> 2008-04-15 09:58:40 --- Marking as depending on bug 12592... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Mantas Kriaučiūnas <mantas(a)akl.lt> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mantas(a)akl.lt --- Comment #5 from Mantas Kriaučiūnas <mantas(a)akl.lt> 2008-04-25 03:03:10 --- (In reply to comment #4)
Marking as depending on bug 12592...
This bug is 12592, it seems you marked this bug as depending on bug 12516, right ? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #6 from Dan Kegel <dank(a)kegel.com> 2008-04-27 11:06:00 --- Yes. My brain obviously has an overly active random number generator and an underactive self-check... -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Michael Rowe <mrowe.nz(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |NEW Ever Confirmed|0 |1 --- Comment #7 from Michael Rowe <mrowe.nz(a)gmail.com> 2008-06-08 03:58:22 --- *** This bug has been confirmed by popular vote. *** -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|Photoshop CS2: Unable to |Photoshop CS2: complains |start after installation |"Please log in using an | |account with administrator | |privileges and try again" --- Comment #8 from Dan Kegel <dank(a)kegel.com> 2008-06-08 07:04:38 --- Let's make this about the error message "Adobe Activation You are not allowed to continue because your accountdoes not have the proper privileges. Please log in using an account with administrator privileges and try again." Michael, is that what you're running into? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #9 from Dan Kegel <dank(a)kegel.com> 2008-06-08 07:06:02 --- Aha, no, Michael ran into bug 12516. Michael, please switch your vote. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Michael Rowe <mrowe.nz(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mrowe.nz(a)gmail.com --- Comment #10 from Michael Rowe <mrowe.nz(a)gmail.com> 2008-06-08 15:46:30 --- Sorry about that I have switched my vote. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Stanislaw <cnx(a)cnx.int.ru> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |cnx(a)cnx.int.ru --- Comment #11 from Stanislaw <cnx(a)cnx.int.ru> 2008-06-22 09:25:56 --- Same error, but solution is listed on http://wiki.winehq.org/AdobePhotoshop # wget http://kegel.com/wine/winetricks; sh winetricks corefonts vcrun6 After this, I've not get this error when starting Photoshop. Kubuntu 8.04, wine 0.9.59 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #12 from Evan <esoikie(a)inbox.com> 2008-07-23 02:20:38 --- I have tried both workarounds mentioned in this bug report. winetricks and the PreLoaderPageZero fix and continue to receive the error about privileges. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #13 from Evan <esoikie(a)inbox.com> 2008-07-23 02:58:52 --- Seemed to work after a reboot. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Matt <geiman.m(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |geiman.m(a)gmail.com --- Comment #14 from Matt <geiman.m(a)gmail.com> 2008-07-29 19:58:03 --- I too got this error and it was fixed after a simple reboot; easy enough fix if you ask me! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 lyxdesic <michael_masterson(a)att.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |michael_masterson(a)att.net --- Comment #15 from lyxdesic <michael_masterson(a)att.net> 2008-10-04 19:12:38 --- (In reply to comment #13)
Seemed to work after a reboot.
Here's hoping a fix is in order that does not require reboooting, as that's is all that works for me as well. :) -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 James Flanigan <alfamale(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |alfamale(a)gmail.com --- Comment #16 from James Flanigan <alfamale(a)gmail.com> 2008-11-29 01:59:16 --- I have found that clearing Adobe's temp files in "C:\windows\temp", then restarting the wine service, allows me to resume using Photoshop after this dialog appears. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #17 from Matthew Croall <phoozle(a)bigbighuge.com> 2009-04-17 02:33:57 --- I experience this problem when I tunnel PhotoshopCS2 using X11 over ssh while being logged in via GDM as well. E.G. Physical GDM login and SSH network login with the same user at the same time. Only 1 user running Photoshop but both running other Wine apps. A system reboot or "wineboot -r" seems to fix it temporarily until I do a multi user login again. I now make sure I log out when performing an application tunnel. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Bug 12592 depends on bug 12516, which changed state. Bug 12516 Summary: err:dosmem:setup_dos_mem error report on every run of Wine http://bugs.winehq.org/show_bug.cgi?id=12516 What |Old Value |New Value ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID Status|RESOLVED |CLOSED --- Comment #18 from Austin English <austinenglish(a)gmail.com> 2009-05-11 00:45:42 --- Still present in git. It seems only 'winetricks corefonts' is needed to prevent the bug (before installing of course). -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #19 from Dmitry Timoshkov <dmitry(a)codeweavers.com> 2009-05-11 03:01:13 --- (In reply to comment #18)
It seems only 'winetricks corefonts' is needed to prevent the bug (before installing of course).
Then this is a duplicate of the bug 9623. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #20 from Austin English <austinenglish(a)gmail.com> 2009-05-11 06:11:20 --- (In reply to comment #19)
(In reply to comment #18)
It seems only 'winetricks corefonts' is needed to prevent the bug (before installing of course).
Then this is a duplicate of the bug 9623.
It may take a bit more investigation. Just tried: $ rm -rf ~/.wine $ regedit #added Times/Tahoma substitution $ wine setup.exe #installed photoshop $ wine Photoshop.exe First time works fine. Dismissed updates, etc. $ wine Photoshop.exe # Prompts for trial/serial again. Second time works fine, aside from prompting again. $ winetricks vcrun6 $ wine Photoshop.exe This got rid of the trial/serial stuff. $ rm -rf ~/.wine ; wineboot ; cp Time.TTF ~/.wine/drive_c/windows/Fonts $ wine setup.exe $ wine Photoshop.exe #no error, but trial prompt $ winetricks vcrun6 $ wine Photoshop.exe # still get trial prompt on every run -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 orlcam88-mail(a)yahoo.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |orlcam88-mail(a)yahoo.com --- Comment #21 from orlcam88-mail(a)yahoo.com 2009-07-13 10:45:45 --- My issue occured due to adobe downloading updates. I didn't noticed this at the time of my encounter of the issue. Later on, I saw a strange icon on top bar (ubuntu 9.04) that I never saw before. When I clicked on it, it was downloading adobe bridge updates. I stopped the process and I was able to open adobe photoshop without an issue. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Kirill <semihin.kirill(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |semihin.kirill(a)gmail.com --- Comment #22 from Kirill <semihin.kirill(a)gmail.com> 2010-02-15 12:53:29 --- это проблема решается следующим бубном в Ubuntu 9.10: В ярлыке запуска прописываем: gksudo wine "/home/<user_name>/.wine/dosdevices/c:/Program Files/Adobe/Adobe Photoshop CS2/Photoshop.exe" И будет Вам счастье))) !!! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #23 from Dan Kegel <dank(a)kegel.com> 2010-02-15 13:33:52 --- Never use sudo or gksudo to run Wine apps. See http://wiki.winehq.org/FAQ#head-96bebfa287b4288974de0df23351f278b0d41014 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Max Mustermann <maxmusterm(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |maxmusterm(a)gmail.com --- Comment #24 from Max Mustermann <maxmusterm(a)gmail.com> 2010-02-27 16:20:38 --- Installing dcom98 through winetricks solved the problem for me and a friend. Thought the installation failed and I had to set the winever through winecfg to win xp by hand again. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Yvonne <vonster(a)asylum.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |vonster(a)asylum.com --- Comment #25 from Yvonne <vonster(a)asylum.com> 2010-08-26 00:05:00 --- I recently installed photoshop cs2 using wine and I got an error the 2nd time opening it saying "Adobe Activation- You are not allowed to continue because your accountdoes not have the proper privileges. Please log in using an account with administrator privileges and try again." So I tried to go and uninstall it using the software for wine, and while it's uninstalling it keeps spamming that error message and won't fully uninstall photoshop. Is there a way I can go in and manually delete the files? Thanks everyone! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #26 from Yvonne <vonster(a)asylum.com> 2010-08-26 00:05:33 --- I recently installed photoshop cs2 using wine and I got an error the 2nd time opening it saying "Adobe Activation- You are not allowed to continue because your accountdoes not have the proper privileges. Please log in using an account with administrator privileges and try again." So I tried to go and uninstall it using the software for wine, and while it's uninstalling it keeps spamming that error message and won't fully uninstall photoshop. Is there a way I can go in and manually delete the files? Thanks everyone! -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #27 from Dan Kegel <dank(a)kegel.com> 2010-08-26 00:47:25 --- See http://wiki.winehq.org/FAQ#head-9893ae50079ca7a959258f0bc9a17aaf2e69b391 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Igor Franchuk <sprog(a)online.ru> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sprog(a)online.ru --- Comment #28 from Igor Franchuk <sprog(a)online.ru> 2011-09-25 05:08:05 CDT --- CS2 & wine 1.3.28 the problem: Please log in using an account with administrator privileges and try again is still there. It usually triggers when Photoshop is started then closed and re-started again. The fix with #winserver -k works but it kills all the started wine applications and to use photoshop you got to restart them all over again. I found that #wineboot -i would fix this problem without any need to restart all the windows applications that are are running. If photoshop is showing you Please log in using an account with administrator privileges and try again - close it then run #wineboot -i and start Photoshop again. This fixed the problem of rebooting all the wine application when photoshop cannot start. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #29 from butraxz(a)gmail.com 2013-04-22 15:09:11 CDT --- Workaround reported two years ago. Shouldnt this be closed ? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #30 from Austin English <austinenglish(a)gmail.com> 2013-04-22 21:06:24 CDT --- (In reply to comment #29)
Workaround reported two years ago. Shouldnt this be closed ?
Workarounds are not fixes. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 --- Comment #31 from Ken Sharp <kennybobs(a)o2.co.uk> 2013-07-16 08:25:29 CDT --- I cannot recreate this with wine-1.6-rc5-3-gae1709c, can someone else please try? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #32 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- Fixed. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=12592 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #33 from Alexandre Julliard <julliard(a)winehq.org> --- Closing bugs fixed in 1.7.12. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=12592 Saulius K. <saulius2(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |saulius2(a)gmail.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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