[Bug 23917] New: Dragon NaturallySpeaking 11 Standard does not install
http://bugs.winehq.org/show_bug.cgi?id=23917 Summary: Dragon NaturallySpeaking 11 Standard does not install Product: Wine Version: unspecified Platform: x86 URL: http://nuance.com OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: msi AssignedTo: wine-bugs(a)winehq.org ReportedBy: susancragin(a)earthlink.net Hangs up right near the end. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #1 from Susan Cragin <susancragin(a)earthlink.net> 2010-08-05 14:50:19 --- Created an attachment (id=30024) --> (http://bugs.winehq.org/attachment.cgi?id=30024) installation log -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer --- Comment #2 from Austin English <austinenglish(a)gmail.com> 2010-08-05 18:26:47 ---
err:ntlm:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. err:ntlm:SECUR32_initNTLMSP Usually, you can find it in the winbind package of your distribution.
Is there a lot...Try installing winbind. Also, winetricks flash may help. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Dmitry Timoshkov <dmitry(a)codeweavers.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|msi |-unknown --- Comment #3 from Dmitry Timoshkov <dmitry(a)codeweavers.com> 2010-08-06 00:26:42 --- Please always specify the Wine version you are using (in the Version field above). -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Susan Cragin <susancragin(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.3.0 --- Comment #4 from Susan Cragin <susancragin(a)earthlink.net> 2010-08-06 06:18:29 --- wine-1.3.0-166-g277040d -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #5 from Susan Cragin <susancragin(a)earthlink.net> 2010-08-06 06:24:58 --- fixme:service:svcctl_CreateServiceW Dependencies not supported yet with winbind install, this is now the last error message. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Susan Cragin <susancragin(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #30024|0 |1 is obsolete| | --- Comment #6 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 09:36:49 CST --- Created an attachment (id=31932) --> (http://bugs.winehq.org/attachment.cgi?id=31932) installation log wine-1.3.7 natty narwhal pre-alpha -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |dank(a)kegel.com --- Comment #7 from Dan Kegel <dank(a)kegel.com> 2010-11-14 10:32:22 CST --- Log says: err:ntlm:SECUR32_initNTLMSP Usually, you can find it in the winbind package of your distribution. Please try again with winbind installed. Log also says err:module:import_dll Library REGAPI.dll (which is needed by L"C:\\Program Files\\Nuance\\NaturallySpeaking11\\Program\\wfapi.dll") not found err:module:import_dll Library WINSTA.dll (which is needed by L"C:\\Program Files\\Nuance\\NaturallySpeaking11\\Program\\wfapi.dll") not found I doubt the installer would insist on being able to access those Terminal Services dlls, but you never know, maybe that's related to your woes. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #8 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 10:41:08 CST --- winbind or winbind4?
Log also says
err:module:import_dll Library REGAPI.dll (which is needed by L"C:\\Program Files\\Nuance\\NaturallySpeaking11\\Program\\wfapi.dll") not found err:module:import_dll Library WINSTA.dll (which is needed by L"C:\\Program Files\\Nuance\\NaturallySpeaking11\\Program\\wfapi.dll") not found
what winetricks item gives regapi and winsta? I know I've done it before... In DNS10 the program runs cheerfully with or without, even though without it throws up lots of error messages. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #9 from Dan Kegel <dank(a)kegel.com> 2010-11-14 13:34:50 CST --- Does DNS 10 also complain about those two dlls? I don't think there is a winetricks verb for those. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #10 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 15:10:45 CST --- Created an attachment (id=31939) --> (http://bugs.winehq.org/attachment.cgi?id=31939) log with winbind4 installed, and regapi winsta from net I installed winbind4 because that seemed to be the newer one. The regapi.dll and winsta.dll I got from generic download sites on the internet. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #11 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 15:13:32 CST --- (In reply to comment #9)
Does DNS 10 also complain about those two dlls? Yes. It complains quite a bit. It generates all kinds of error messages. With DNS10 I once installed regapi and winsta, and got all the error messages to go away. And there was no change that I could detect in the program's functioning.
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http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #12 from Dan Kegel <dank(a)kegel.com> 2010-11-14 15:22:22 CST --- OK. How about a +msi,+process,+seh log? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #13 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 15:33:42 CST --- Created an attachment (id=31940) --> (http://bugs.winehq.org/attachment.cgi?id=31940) revised log with winbind4, regapi winsta from net Somehow I don't think the files copied correctly last time. Next I'll try the winedebug items. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #14 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 15:43:07 CST --- Created an attachment (id=31941) --> (http://bugs.winehq.org/attachment.cgi?id=31941) msi process seh log This is the last 2000 lines, more or less. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #15 from Dan Kegel <dank(a)kegel.com> 2010-11-14 15:55:05 CST --- Looks like the installer is waiting for dgnsvc.exe to start up, but it's crashing...? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #16 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 16:36:53 CST --- Created an attachment (id=31943) --> (http://bugs.winehq.org/attachment.cgi?id=31943) dgnsvc log You mean these error, messages, correct? Yeah, looks like it. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #17 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 17:01:24 CST --- http://nuance.custhelp.com/app/answers/detail/a_id/5998/~/dragon-naturallysp... You might want to glance at this. Looks like a new feature. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #18 from Dan Kegel <dank(a)kegel.com> 2010-11-14 17:03:21 CST --- I think we're going to need a +relay,+seh log of dgnsvc starting up. You can probably get this in isolation after killing the hung installer. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #19 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 17:22:45 CST --- Created an attachment (id=31945) --> (http://bugs.winehq.org/attachment.cgi?id=31945) first 2000 lines of dgnsvc startup log The whole log (which I have kept) is 37,000 lines. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #20 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 18:18:10 CST --- Created an attachment (id=31948) --> (http://bugs.winehq.org/attachment.cgi?id=31948) compressed log file -- all 37,000 lines of dgnsvc -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Dan Kegel <dank(a)kegel.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #31948|text/plain |application/octet-stream mime type| | -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Susan Cragin <susancragin(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #31948|0 |1 is obsolete| | --- Comment #21 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 18:50:27 CST --- Created an attachment (id=31951) --> (http://bugs.winehq.org/attachment.cgi?id=31951) compressed log This should be the right file process msi seh -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #22 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-14 19:00:55 CST --- Created an attachment (id=31952) --> (http://bugs.winehq.org/attachment.cgi?id=31952) dgnsvc with winedebug relay seh msi Hope this works. It's about the same length as the last one. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #23 from Susan Cragin <susancragin(a)earthlink.net> 2010-11-15 17:52:13 CST --- Created an attachment (id=31968) --> (http://bugs.winehq.org/attachment.cgi?id=31968) post-installation attempt to run the program If any more information is needed that dgnsvc holds the program up, this may be it. I started running the program from terminal, and was able to do set-up and complete training without a problem. Then it froze. This is the entire terminal output. See also bug 8549 and check out comment #14. The following has the clsctx emuneration, if needed. http://msdn.microsoft.com/en-us/library/ms693716%28VS.85%29.aspx -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #24 from Dan Kegel <dank(a)kegel.com> 2011-02-28 10:29:02 CST --- The service that the installer is waiting for does this at startup: 0012:Ret ole32.CoInitialize() retval=00000000 ret=0040de6a 0012:Call KERNEL32.GetCurrentProcess() ret=0040e342 0012:Ret KERNEL32.GetCurrentProcess() retval=ffffffff ret=0040e342 0012:Call advapi32.OpenProcessToken(ffffffff,00000008,0033fe04) ret=0040e349 0012:Ret advapi32.OpenProcessToken() retval=00000001 ret=0040e349 0012:Call advapi32.AllocateAndInitializeSid(0033fe10,00000001,00000012,00000000,00000000,00000000,00000000,00000000,00000000,00000000,0033fe0c) ret=0040e389 0012:Ret advapi32.AllocateAndInitializeSid() retval=00000001 ret=0040e389 0012:Call advapi32.GetTokenInformation(00000044,00000001,00000000,00000000,0033fe08) ret=0040e3a8 0012:Ret advapi32.GetTokenInformation() retval=00000000 ret=0040e3a8 0012:Call KERNEL32.GetLastError() ret=0040e3b2 0012:Ret KERNEL32.GetLastError() retval=0000007a ret=0040e3b2 0012:Call ntdll.RtlAllocateHeap(0044f000,00000000,00000014) ret=00419f98 0012:Ret ntdll.RtlAllocateHeap() retval=004505e8 ret=00419f98 0012:Call advapi32.GetTokenInformation(00000044,00000001,004505e8,00000014,0033fe08) ret=0040e3db 0012:Ret advapi32.GetTokenInformation() retval=00000001 ret=0040e3db 0012:Call advapi32.EqualSid(00145c68,004505f0) ret=0040e3ed 0012:Ret advapi32.EqualSid() retval=00000000 ret=0040e3ed and then terminates with seh sometime shortly thereafter, so I suppose it could be something in our security token stuff. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Susan Cragin <susancragin(a)earthlink.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #31932|0 |1 is obsolete| | --- Comment #25 from Susan Cragin <susancragin(a)earthlink.net> 2011-02-28 12:03:26 CST --- Created an attachment (id=33481) --> (http://bugs.winehq.org/attachment.cgi?id=33481) 2011-02-28 setup log using today's git The logs on this file are very old. I will update a couple of the installation with winedebug features as I have time. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 --- Comment #26 from Susan Cragin <susancragin(a)earthlink.net> 2011-05-21 06:11:23 CDT --- Hey, this is fixed. As of wine-1.3.20-230-g456e48e DNS11 now installs. It gives a warning that automatic training scheduling cannot be set, and then it finishes installing. It now goes all the way through training and then hangs up after it processes the voice information and before it displays the little "Did you know" window. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Jeff Zaroyko <jeffz(a)jeffz.name> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED --- Comment #27 from Jeff Zaroyko <jeffz(a)jeffz.name> 2011-05-21 17:50:18 CDT --- Reported fixed. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=23917 Alexandre Julliard <julliard(a)winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #28 from Alexandre Julliard <julliard(a)winehq.org> 2011-05-27 13:36:07 CDT --- Closing bugs fixed in 1.3.21. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
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