[Bug 45969] New: ArcGIS Pro crashes on start
https://bugs.winehq.org/show_bug.cgi?id=45969 Bug ID: 45969 Summary: ArcGIS Pro crashes on start Product: Wine Version: 3.17 Hardware: x86 OS: Linux Status: NEW Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: alexhenrie24(a)gmail.com Distribution: --- Created attachment 62523 --> https://bugs.winehq.org/attachment.cgi?id=62523 console output To reproduce: 1. Run `winetricks dotnet461`. This is a prerequisite of ArcGIS Pro. 2. Run `wine ArcGISPro_22_163783.exe`. Note that this is a 64-bit program. 3. Run `wine 'C:\Program Files\ArcGIS\Pro\bin\ArcGISPro.exe'`. Console output is attached. $ sha256sum ArcGISPro_22_163783.exe b6acceb36d51cdb1cc283478fd6170b7e51630f127ea4c841fef67d662d40f1e -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45969 Alex Henrie <alexhenrie24(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |http://data.wvgis.wvu.edu/S | |ecureFTP/securedownload/arc | |/ArcGIS%20Pro/ArcGISPro_22_ | |163783.exe Keywords| |download Hardware|x86 |x86-64 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45969 Alex Henrie <alexhenrie24(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lehmannd(a)in.tum.de -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45969 Louis Lenders <xerox.xerox2000x(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x(a)gmail.com --- Comment #1 from Louis Lenders <xerox.xerox2000x(a)gmail.com> --- hi alex, i gave this a try in prefix with dotnet472 installed; I got trouble installing it as there was either a crash in msiexec.exe,or an msi error said it failed to extract files. Did you see these error too? Anyway, after ctrl~C-ing after a crash, there seemed enough installed to try run the app. It started up without troubles to end in a login-window, that`s where it ends for me as I cannot login, no account I`ve found that winetricks dotnet461 sometimes has issues so i think it might be worth to try dotnet462, or 472 to make sure your crash is not due to failing winetricks recipe -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=45969 --- Comment #2 from Alex Henrie <alexhenrie24(a)gmail.com> --- (In reply to Louis Lenders from comment #1)
I got trouble installing it as there was either a crash in msiexec.exe,or an msi error said it failed to extract files. Did you see these error too?
I didn't see any errors during installation.
Anyway, after ctrl~C-ing after a crash, there seemed enough installed to try run the app. It started up without troubles to end in a login-window, that`s where it ends for me as I cannot login, no account
I don't see the login window at all.
I`ve found that winetricks dotnet461 sometimes has issues so i think it might be worth to try dotnet462, or 472 to make sure your crash is not due to failing winetricks recipe
I tried creating a new Wine bottle, running `winetricks dotnet472`, and installing ArcGIS Pro, but there was no visible difference in the result. Thanks for trying this out yourself and sharing your experience. Maybe we're missing something simple: I use Arch Linux, what OS do you use? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=45969 Ken Sharp <imwellcushtymelike@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL|http://data.wvgis.wvu.edu/S | |ecureFTP/securedownload/arc | |/ArcGIS%20Pro/ArcGISPro_22_ | |163783.exe | Keywords|download |win64 --- Comment #3 from Ken Sharp <imwellcushtymelike@gmail.com> --- Do you still have the exe? URL is 404 and not backed up to Archive.org. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=45969 --- Comment #4 from Alex Henrie <alexhenrie24@gmail.com> --- (In reply to Ken Sharp from comment #3)
Do you still have the exe? URL is 404 and not backed up to Archive.org.
No, I don't have the EXE anymore. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=45969 LingM <lingm+winebz@posteo.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lingm+winebz@posteo.org --- Comment #5 from LingM <lingm+winebz@posteo.org> --- Still downloadable from here: http://wvgis.wvu.edu/training/Transition_to_ArcGIS_Pro_Web/src/ArcGISPro_22_... Once you unzip the sha256 matches. Didn't manage to convince archive.org to make a backup. It claims "server does not respond" even though the download works just fine for me. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=45969 --- Comment #6 from LingM <lingm+winebz@posteo.org> --- Tested with Wine 11.17 on EndeavourOS: 1. Run `wine ArcGISPro_22_163783.exe`. This one just extracts and auto-launches a ArcGISPro.{msi, cab} which is the actual installer. 2. The ArcGISPro.msi shows an error message on start that "This operating system is not supported". That's with a default Win10 prefix. Simply setting the prefix version to Win7 works around. Could anybody confirm it also refuses to start on a real Win10? Seems odd to refuse to start on a newer windows version. But what do I know. 3. Work around bug 50418 with `winetricks dotnet472`. 4. Run `wine "C:\Program Files\ArcGIS\Pro\bin\ArcGISPro.exe"`. The splash screen saying "Initializing" flickers a bit, but the Sign In window shows up fine. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=45969 Ken Sharp <imwellcushtymelike@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |http://wvgis.wvu.edu/traini | |ng/Transition_to_ArcGIS_Pro | |_Web/src/ArcGISPro_22_16378 | |3.zip Keywords| |download -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=45969 Alex Henrie <alexhenrie24@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugs.winehq.org/sho | |w_bug.cgi?id=50418 Resolution|--- |FIXED Status|NEW |RESOLVED --- Comment #7 from Alex Henrie <alexhenrie24@gmail.com> --- I just confirmed that ArcGIS Pro with dotnet461 does not crash on Wine 11.17. That just leaves the crash when using Wine Mono, namely Bug 50418. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=45969 Alexandre Julliard <julliard@winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #8 from Alexandre Julliard <julliard@winehq.org> --- Closing bugs fixed in 11.19. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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